Connectly Inc

Role Description At Connectly, we’re building the future of conversational commerce in Latin America, starting with WhatsApp. Our 360° AI engagement platform empowers retailers to sell, support, and scale directly inside the app their customers already use every day. We’re looking for candidates who are passionate about redefining customer engagement and have a deep belief in the power of AI and WhatsApp to create genuine, impactful interactions. We seek individuals who are eager to tackle tough challenges, value continuous growth, and thrive in a collaborative, high-energy environment. What you'll do: - Client Relationship Management: - Serve as the primary point of contact for a portfolio of clients. - Build and nurture strong, long-lasting relationships to ensure customer loyalty. - Act as a liaison between the client and the company to address any concerns or needs. - Sales Growth: - Identify upselling and cross-selling opportunities to increase revenue. - Develop account strategies to meet sales targets. - Monitor client accounts to ensure they are using services effectively and identify expansion opportunities. - Customer Success & Retention: - Ensure clients are satisfied with the company’s products or services. - Conduct regular check-ins and resolve issues promptly. - Focus on client retention by delivering value and maintaining engagement. - Problem Solving: - Address any issues clients face and work with internal teams to provide solutions. - Advocate for the client’s needs within the company. - Collaboration: - Work closely with the sales team to onboard new clients and hand off relationships. - Coordinate with marketing, product, and support teams to meet client expectations. - Reporting and Analysis: - Provide regular updates to management on account status and key metrics. - Analyze sales data and customer behavior to inform strategies. Qualifications - 3+ years of SaaS sales experience - Previous experience as an Account Manager - Strong analytical skills and background in quantitative fields - C1 English level, or better - Medium Excel Skills - Excellent communications skills Benefits - An amazing team to work with - Competitive pay, bonus & equity - Remote role - Unlimited Time Off - Flexible Work Hours - A supportive, caring, and learning environment Company Description Connectly is an equal opportunity employer. We’re committed to building a diverse, inclusive, and supportive workplace that is distributed around the world.

Role Description At Connectly, we’re building the future of conversational commerce in Latin America, starting with WhatsApp. Our 360° AI engagement platform empowers retailers to sell, support, and scale directly inside the app their customers already use every day. We’re looking for candidates who are passionate about redefining customer engagement and have a deep belief in the power of AI and WhatsApp to create genuine, impactful interactions. We seek individuals who are eager to tackle tough challenges, value continuous growth, and thrive in a collaborative, high-energy environment. Responsibilities: - Design and implement lead prospecting strategies and roadmaps which align with the company’s sales and marketing objectives. - Research and identify potential leads through various channels. - Qualify leads based on established criteria to determine their potential as customers. - Plan, execute, and optimize end-to-end lead generation campaigns using channels such as email marketing, social media, content marketing, SEO, PPC, etc. - Develop A/B testing strategies to identify and implement high-performing reach-out approaches. - Work closely with sales teams to ensure seamless handoff of qualified leads, track lead outcomes, and adjust strategies based on feedback. - Analyze lead generation metrics to evaluate campaign effectiveness and refine strategies for improved outcomes. Qualifications - 5+ years of work experience in marketing with a strong focus on B2B lead generation and SaaS marketing. - Bachelor’s degree in marketing, business administration, communication, or related field (preferred). - Proficiency in CRM and marketing automation tools. - Strong organizational, data analysis, and time management skills. - Excellent written and verbal communication. - Self-motivated, proactive individual. - Advanced English proficiency (at least C1 English level). Requirements - 5+ years of work experience in marketing with a strong focus on B2B lead generation and SaaS marketing. - Bachelor’s degree in marketing, business administration, communication, or related field (preferred). - Proficiency in CRM and marketing automation tools. - Strong organizational, data analysis, and time management skills. - Excellent written and verbal communication. - Self-motivated, proactive individual. - Advanced English proficiency (at least C1 English level). Benefits - Competitive pay and bonus. - Remote role: travel and work from wherever you want. - Flexible work schedule to enable a smoother work-life balance. - Unlimited time off. - Learning and growth opportunities within the company. - Work in an agile, fast-paced tech-driven environment that is transforming conversational commerce through AI. - Be part of a supportive and dynamic team where collaboration and creativity are celebrated.

Are You Ready to Revolutionize Communication and Commerce with Connectly.ai? At Connectly.ai, we’re transforming how businesses connect with their customers. Our mission is to enable seamless, intelligent conversations through AI-powered messaging. This is a bold, expansive vision that requires a team as dynamic, driven, and inventive as the technology we’re creating. To bring this vision to life, we’re looking for candidates who are passionate about redefining customer engagement and have a deep belief in the power of AI and WhatsApp to create genuine, impactful interactions. We seek individuals who are eager to tackle tough challenges, value continuous growth, and thrive in a collaborative, high-energy environment. We want teammates who are driven to make a lasting difference, undaunted by complex problems, and motivated to shape the future of conversational commerce. What It Takes to Thrive at Connectly.ai Our culture is ambitious and fast-paced, designed for those who want to work with top-tier professionals and are committed to excellence. If you’re ready to grow beyond what you thought possible, are excited about joining a mission-driven team, and are open to continuous learning, Connectly.ai might be the place for you. Connectly.ai’s Vision: At Connectly, we’re building the future of conversational commerce in Latin America, starting with WhatsApp. Our 360° AI engagement platform empowers retailers to sell, support, and scale directly inside the app their customers already use every day. We’re a VC-backed Series B startup with a world-class team from Meta, Google, Uber, McKinsey, BCG and other leading companies. We operate as a hybrid organization, with offices in Bogotá and San Francisco, and distributed teams across Latin America, including Brazil, where many of our AI initiatives are based. If you’re ready to help shape this future with us, we can’t wait to meet you! Responsibilities - Develop and maintain strong relationships with clients - Identify and pursue new business opportunities - Create and pitch compelling sales presentations - Negotiate contracts and close deals - Collaborate with internal teams to ensure client satisfaction - Meet and exceed sales targets and quotas - Analyze market trends and provide feedback for product improvements - Maintain detailed records of client interactions and sales activities in CRM software Requirements - C1 English level, or better - Medium Excel Skills - Excellent communications skills Benefits - An amazing team to work with - Competitive pay & bonus - Remote role - Flexible Work Hours - A supportive, caring, and learning environment - Unlimited time off and flexible working hours. - Remote first culture with teams in Brazil, Bogotá, and San Francisco. We are a strong believer in passion, curiosity and willingness to learn on the job. If you are in doubt, we encourage you to apply! Connectly is an equal opportunity employer. We’re committed to building a diverse, inclusive, and supportive workplace that is distributed around the world.

Are You Ready to Revolutionize Communication and Commerce with Connectly.ai? At Connectly.ai, we’re transforming how businesses connect with their customers. Our mission is to enable seamless, intelligent conversations through AI-powered messaging. This is a bold, expansive vision that requires a team as dynamic, driven, and inventive as the technology we’re creating. To bring this vision to life, we’re looking for candidates who are passionate about redefining customer engagement and have a deep belief in the power of AI and WhatsApp to create genuine, impactful interactions. We seek individuals who are eager to tackle tough challenges, value continuous growth, and thrive in a collaborative, high-energy environment. We want teammates who are driven to make a lasting difference, undaunted by complex problems, and motivated to shape the future of conversational commerce. What It Takes to Thrive at Connectly.ai Our culture is ambitious and fast-paced, designed for those who want to work with top-tier professionals and are committed to excellence. If you’re ready to grow beyond what you thought possible, are excited about joining a mission-driven team, and are open to continuous learning, Connectly.ai might be the place for you. Connectly.ai’s Vision: At Connectly, we’re building the future of conversational commerce in Latin America, starting with WhatsApp. Our 360° AI engagement platform empowers retailers to sell, support, and scale directly inside the app their customers already use every day. We’re a VC-backed Series B startup with a world-class team from Meta, Google, Uber, McKinsey, BCG and other leading companies. We operate as a hybrid organization, with offices in Bogotá and San Francisco, and distributed teams across Latin America, including Brazil, where many of our AI initiatives are based. If you’re ready to help shape this future with us, we can’t wait to meet you! Job Summary - We are looking for a hands-on Controller based in Latin America to own the full accounting and financial operations function. This is a high-impact role reporting directly to the CFO. You will be responsible for the accuracy of our books across three geographies (US, Greece, Brazil),manage relationships with outsourced accounting firms, oversee month-end close and consolidations, and supervise a junior FinOps team member. - This is not a back-office role. You will be the single point of accountability for everything backward-looking in finance: if the numbers are right, it is because of you. If they are wrong, it is on you. Responsibilities - Month-End Close & Consolidations - Own the end-to-end month-end close process across all entities (US, Greece, Brazil) - Prepare and review consolidated financial statements under US GAAP - Ensure intercompany eliminations, currency translation, and reconciliations are accurate - Deliver close within established timelines with full documentation - Outsourced Firm Management - Serve as the primary point of contact for three outsourced accounting teams (US, GR,BR) - Set quality standards, review deliverables, and hold firms accountable for accuracy - Assess outsourced firm performance within first 90 days and recommend changes if needed - Manage the transition if firms need to be replaced - Financial Operations Oversight - Supervise the junior FinOps associate (payments, billing, expense review) - Establish and enforce internal controls and approval workflows - Ensure compliance with local regulations across all jurisdictions - Accuracy & Process Improvement - Act as the quality gate for all financial data before it reaches the Head of Finance - Identify and fix recurring accuracy issues in the books - Document and standardize accounting processes across geographies - Support external audit preparation and liaison Requirements - Must-Have - 5+ years of progressive accounting experience, including consolidations - Strong US GAAP knowledge (working experience, not just theoretical) - Experience managing or working closely with outsourced accounting teams - Fluent English (written and verbal). You will interface with US-based firms and leadership - Hands-on mentality. This is a doer role, not a delegator role - Experience with multi-entity, multi-currency environments - Proficiency with ERP systems and Excel/Google Sheets at an advanced level - Nice-to-Have - CPA or equivalent local certification - Experience in a startup or high-growth environment - Familiarity with Brazilian and/or Greek accounting standards - Experience with NetSuite, QuickBooks, or Xero - Portuguese or Spanish fluency (in addition to English) Join Us At Connectly, we believe in curiosity, excellence, and a relentless drive to innovate. If you’re passionate about building transformative AI systems and want to shape the technical direction of a fast-growing global company, we’d love to meet you.Connectly is an equal opportunity employer. We’re committed to building a diverse, inclusive, and supportive global workplace.

Role Description At Connectly.ai, we’re transforming how businesses connect with their customers. Our mission is to enable seamless, intelligent conversations through AI-powered messaging. We seek individuals who are eager to tackle tough challenges, value continuous growth, and thrive in a collaborative, high-energy environment. - Develop and maintain strong relationships with clients - Identify and pursue new business opportunities - Create and pitch compelling sales presentations - Negotiate contracts and close deals - Collaborate with internal teams to ensure client satisfaction - Meet and exceed sales targets and quotas - Analyze market trends and provide feedback for product improvements - Maintain detailed records of client interactions and sales activities in CRM software Qualifications - C1 English level, or better - Medium Excel Skills - Excellent communications skills Benefits - An amazing team to work with - Competitive pay & bonus - Remote role - Flexible Work Hours - A supportive, caring, and learning environment - Unlimited time off and flexible working hours - Remote first culture with teams in Brazil, Bogotá, and San Francisco Company Description Connectly.ai is a VC-backed Series B startup with a world-class team from Meta, Google, Uber, McKinsey, BCG and other leading companies. We operate as a hybrid organization, with offices in Bogotá and San Francisco, and distributed teams across Latin America, including Brazil, where many of our AI initiatives are based.

Role Description The AI Lead is responsible for bringing Connectly's AI platform to clients. You will be responsible for the success of a group of clients, from designing and implementing journeys, defining new AI features, and developing relationships with our clients. - Deliver AI expertise - Lead AI team and leverage our AI platform to work with clients and create amazing experiences for end users - Build strong relationships with clients, helping them drive their AI strategy and addressing their concerns - Create a feedback loop between clients and the Engineering / Product teams - Understand the main challenges and opportunities to grow AI applications in customer journeys, and work with clients and product to address them - Define, monitor, and report client success metrics, improving them over time - Present results and expansion proposals to different stakeholders - Lead the implementation of AI solutions for complex and specific client problems - Adjust product implementation based on data analysis and client feedback - Collaborate with the Product team to solve problems and suggest improvements Qualifications - Proven ability to solve complex problems in a structured way - High drive for impact and willingness to go beyond current solutions and frameworks - A strong sense of urgency while keeping scalability and repeatable processes in mind to ensure long-term success - Curious people who can learn difficult things quickly Requirements - Being located in Brazil - Proficiency in both Portuguese and English - 3 to 5 years of professional experience as a management consultant, product manager or in a similar role in an AI company - Experience in project management and client or stakeholder relationships - Strong analytical background and ability to connect with technical teams - Engineering / technical experience is a plus - Excellent collaboration skills across different areas (Sales, Engineering, Product) Benefits - We are a strong believer in passion, curiosity and willingness to learn on the job. If you are in doubt, we encourage you to apply! Company Description Connectly is an equal opportunity employer. We’re committed to building a diverse, inclusive, and supportive workplace that is distributed around the world.

Role Description We’re looking for an exceptional Senior Backend Engineer with strong Go (Golang) expertise and experience designing large-scale distributed systems. You’ll work across backend and frontend domains, collaborating closely with product, sales, and AI platform teams to design, prototype, and launch powerful conversational experiences for some of Latin America’s largest retailers. This is a role for an independent problem solver who enjoys both deep technical challenges and high-impact product thinking. - Design, build, and maintain distributed backend systems using Go, AWS, Kafka, Postgres, and DynamoDB. - Collaborate cross-functionally with product managers, designers, and enterprise partners to define user journeys, performance goals, and success metrics. - Own critical parts of Connectly’s platform infrastructure — from messaging orchestration to data pipelines and API integrations. - Collaborate closely with product, AI, and frontend teams to deliver scalable, customer-facing features. - Ensure reliability, observability, and operational excellence across all services. - Establish, track, and iterate on performance metrics, leveraging data to optimize outcomes and drive measurable business results. - Work asynchronously with global teams, maintaining strong communication and documentation. - Plan and manage your workstream, making thoughtful tradeoffs between deadlines, quality, and innovation. - Mentor teammates, contribute to code reviews, and uphold engineering best practices in a fast-moving, distributed environment. Qualifications - Exceptional communication skills with both technical and non-technical stakeholders. - Deep attention to detail paired with strong system-level thinking; you can zoom out to strategy and dive deep into code. - A bias for action and results, with comfort navigating ambiguity and evolving product needs. - Genuine curiosity and a drive to stay ahead of the rapidly changing AI landscape. - Balance of product sense and technical rigor; you care as much about user experience as you do about system performance. - Experience with cloud infrastructure (AWS) and event-driven architectures. - Solid understanding of system design, concurrency, and data consistency. - Pragmatic approach to engineering; you balance simplicity, reliability, and speed. Requirements - BS or MS in Computer Science or related technical field. - 5+ years of experience in hands-on software engineering roles. - Proven track record building and scaling enterprise systems using Go, AWS, Kafka, Postgres, and/or DynamoDB. - Experience with Python is a plus. - Experience with frontend engineering (React, TypeScript, etc.) is a plus. - Prior experience developing or deploying WhatsApp conversational applications is a strong plus. - Experience working in fast-paced, customer-centric environments, ideally in a startup or high-growth tech company. - Based in Europe; remote-first with occasional team offsites. Benefits - Work alongside an exceptional, mission-driven team in a culture that values curiosity, impact, and continuous learning. - Competitive compensation with equity participation. - Unlimited time off and flexible working hours. - Flexible working hours and remote-first culture across the EU.