• Raise the bar on how organizations reach a mobile audience using the power of the Peer-to-Peer text messaging channel

• Lead UAT & Manual QA • Define test scenarios, test cases, and test data requirements for complex payroll workflows, including nuanced edge cases and multi-step operational flows. • Perform hands-on manual UAT across workflows, validating accuracy, usability, and operational readiness—not just happy paths. • Execute end-to-end testing, including feature flag sequencing, environment setup, and multi-entity test configurations (company, project, worker). • Own use case identification and validation for high-risk workflows (e.g., payroll calculations, HTG, union-specific logic), including up- and down-stream platform validation and regression testing, ensuring issues are identified before formal UAT. • Partner deeply with Product, Engineering, Client Ops & Release Management • Work side-by-side with Product, Design, and Engineering throughout development—not just at the end—to influence quality earlier in the lifecycle. • Surface defects, edge cases, and workflow gaps early, enabling teams to course-correct before features reach Client Ops or formal UAT. • Partner with Engineering and third-party teams to determine what should be automated vs. manually tested, balancing speed, risk, and coverage. • Collaborate closely with Client Ops subject matter experts to translate real-world payroll workflows into structured test scenarios. • Reduce the reliance on Client Ops as primary early-stage testers by centralizing validation within Product. • Create structured feedback loops between Client Ops and EPD to continuously improve release readiness. • Provide clear, actionable feedback that helps teams make informed tradeoffs while maintaining a high quality bar. • Ensure testing reflects real operational complexity across FTV productions. • Contribute to Go/No-Go readiness by providing a clear quality assessment of release candidates, highlighting risk areas and any unresolved defects. Provide Quality sign-off recommendations for high-risk releases. • Evaluate release risk across workflows, edge cases, and downstream impacts. • Validate launch rollout sequencing (feature flags, phased releases, environment configuration) prior to production deployment. • Confirm operational readiness, including regression coverage, and downstream implications. • Assist with documenting quality trends and release patterns to continuously improve predictability and confidence. • Apply industry & operational expertise • Use entertainment industry domain knowledge to validate that solutions work in real-world entertainment payroll operations, not just in theory. • Pressure-test assumptions around HTG, union rules, FTV vs. commercial nuances, and cross-persona workflows. • Ensure UAT sessions serve as final validation, not first discovery—raising confidence for launches and enablement. • Enable scale & focus • Prepare UAT environments and test data so Product Managers and Engineering Managers can review features efficiently without serving as primary test executors. • Serve as a force multiplier: Reduce the number of people required for early testing by centralizing workflow validation until features are ready for broader review. • Document recurring issues, patterns, and learnings to continuously improve testing coverage and raise the quality bar over time.

• provide support during postmortems following all Impacting Events and Near misses • provide suggestions to improve the quality and commissioning deliverables accordingly to improve initial system quality • support all Serverfarm data center facilities’ locations to define high-standards and enforce delivering quality • provide suggestions to improve existing standards, best practices and innovative solutions for the most challenging problems to improve quality, reliability, availability, operational efficiencies to support growth

Role Description Energetic and motivated self-starter to join the Engineering Process Group to drive organizational changes and support development teams in improving quality and performance. This person enjoys working in a high-energy environment, collaborating with multiple disciplines (software, hardware, systems, QA, etc.) to lead ASPICE assessments, identify areas for improvement, and develop effective process solutions. - Develop deep understanding of development policies, procedures, concepts, practices, and tools. - Develop and maintain organizational Quality Management System (QMS) and process assets in-line with internal standards and Industry standards such as IT, ASPICE, Functional Safety, etc. by: - Performing gap analysis. - Leading Technical Working Groups to create and pilot process solutions. - Deploying processes and training development teams. - Prepare development teams for QA Eval audits, ASPICE assessments; participate in audits/assessments. - Perform internal audits/evaluations; help assure quality of work products and process activities for software development projects. Qualifications - Bachelor's degree in Computer Engineering, or equivalent combination of education and experience. - 5+ years of experience working with embedded development projects in Auto industry. - Knowledge of ISO 26262 and ability to apply it to production products preferred. - Knowledge of ASPICE and ability to apply it to production products required. - Cybersecurity experience is preferred - 21434. - Record of successful and measurable process/performance improvement initiatives. - Experience with ALM tool to support business goals, preferably Atlassian and IBM DOORs. Benefits - Encouragement of flexibility in how, when, and where people get their work done, allowing a better work-life balance and greater empowerment. - Opportunities to achieve valuable change and make a difference. - Support for deepening knowledge and learning new skills while performing day-to-day tasks. Company Description Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms.