Role Description The Field Liaison builds and maintains relationships as the single point of contact with the field sales force for high-volume, key account manufacturers in an assigned territory. Provides SME support for complex patient/provider clinical and reimbursement issues. Represents UBC at manufacturer national sales conferences; prospects for account revenue opportunities. Gathers, analyzes and reports adverse event trend data for Quarterly Business Reviews and other reports as required by the manufacturer. - Formulates, interprets and implements reimbursement policies to resolve complex dispensing or referral issues and ensure a positive patient and physician experience. - Serves as SME on intricate cases to assigned physician offices, manufacturer representatives, health plans, and patients to ensure adequate measures are in place to avoid disruption in drug therapy and identify cost options for patients. - Assists manufacturer field sales in implementation of program launch and ongoing therapy utilization through marketing, education and training materials to aid in obtaining referrals. - Provides Program Specific Plan (PSP) support on special projects to enhance reimbursement, revenue and ongoing support utilization opportunities. - Gathers, analyzes, and prepares data, including Adverse Event trending, for Quarterly Business Reviews (QBRs), FDA requirements, and other special projects and reports. Qualifications - Bachelor’s degree or 6 – 8 years of relevant working experience - 0 – 2 years of experience, three years of healthcare experience preferred - Demonstrated team lead experience preferred - Proficient in Microsoft Office applications - Advanced knowledge of medical insurance terminology - Ability to handle a fast-paced environment - Strong written and verbal communication skills - Advanced problem solving and troubleshooting skills - Strong attention to detail - Strong team building skills and the ability to train other team members - Research, analysis, report preparation and documentation skills Benefits - Remote opportunities - Competitive salaries - Growth opportunities for promotion - 401K with company match* - Tuition reimbursement - Discretionary PTO (Paid Time Off) - Paid Holidays - Employee assistance programs - Medical, Dental, and vision coverage - HSA/FSA - Telemedicine (Virtual doctor appointments) - Wellness program - Adoption assistance - Short-term disability - Long term disability - Life insurance - Discount programs

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers • Perform routine maintenance on gaming machines • Respond promptly to customer calls and emergency requests, prioritizing critical issues • Complete Pre-Site Surveys, follow the schedule, and perform service activities assigned • Maintain inventory accuracy and follow the parts inventory process • Support customers with technical inquiries and documentation • Report on trends, needs, and service challenges

Role Description We are searching for a technically minded professional with administrative and supervisory capabilities to join the Service Team. This position reports directly to the Regional Service Manager and supports a specific Region of the US. Candidates can be located in cities around the territory being serviced. The person in this role would assume the functions below and other items as the company and position advance. Responsibilities - Supervisory Role - Build relationships with all Technicians and Customers - Lead new Technician hiring - Perform annual reviews and performance coaching - Manage regional service budget - Review Technician expenses and PTO - Daily work scheduling and reporting - Manage open tickets - Dispatch and schedule Technician work - Review and input closed ticket information - Parts and Inventory - Assist Technicians and Customers with parts identification and sourcing - Request estimates and invoices - Request field parts shipments - Organize quarterly field inventory - Technical Support - Provide technical and logistics support to Regional Technicians - Customer Interface - Serve as the first call for regional customer warranty and non-warranty requests - Work with customers to track and schedule PM services - Promote maintenance labor and parts sales - Leadership Team - Participate in both technical and non-technical leadership meetings Qualifications - Technical knowledge of automotive, heavy equipment, or electric vehicles - Supervisory experience - Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules - Ability to set and prioritize goals and achieve them per a schedule - Strong written and verbal communication skills - Proficiency with Microsoft Office (PowerPoint, Excel, Word) - Bachelor’s degree or equivalent experience Company Description Orange EV is a fast-growing manufacturer of electric vehicles that are better for the earth, people, and the bottom line. Make a difference for the world as part of a company leading the electric vehicle revolution. Orange EV is an Equal Opportunity Employer and seeks diversity in candidates for employment. EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity

• Providing onsite installation, qualification, upgrades, repairs and preventative maintenance service on next generation sequencers • Identifying root causes and resolving product issues in the field with support when needed. • Displaying professionalism, understanding, tact and technical knowledge in all customer interactions • Implementing and following policies that pertain to the handling of spare parts: ordering, usage, returns, physical count, car stock management, etc. • Utilizing service CRM software to accurately document work in a timely manner