WOW Remote Teams

• Build and schedule email campaigns inside HubSpot • Create and edit email templates while maintaining brand consistency • Review campaigns carefully to ensure accuracy in formatting, links, segmentation, and scheduling • Support campaign testing and quality assurance before launch • Assist with organizing email assets, lists, and workflows within the CRM • Collaborate with internal teams to execute marketing initiatives efficiently • Monitor campaign performance and support reporting efforts • Help maintain organized marketing documentation and processes • Assist with A/B testing initiatives when applicable • Support ongoing optimization of email marketing strategies

• Develop, manage, and optimize paid ad campaigns with a strong focus on video across major platforms, including Meta, YouTube/Google, LinkedIn, and X (formerly Twitter). • Analyze campaign performance, extract insights, and refine strategies to enhance ROI and engagement. • Oversee supporting marketing assets, such as landing pages, presentations, ad creatives, and reporting tools. • Execute B2B lead generation strategies, ensuring targeted outreach and conversion optimization. • Stay informed about emerging trends in digital advertising and implement innovative approaches to paid media. • Operate independently, contributing fresh ideas and proactive solutions without requiring constant supervision.

• Manage executive calendars, including scheduling meetings, travel arrangements, and site visits • Coordinate communication between leadership, tenants, vendors, contractors, and investors • Maintain and organize internal systems, documentation, and project tracking tools • Support bookkeeping activities and assist with financial tracking • Build and manage workflows, dashboards, and documentation within Notion • Assist in coordinating projects across property management, development, and construction teams • Prepare reports, presentations, and meeting materials • Track deadlines, deliverables, and project milestones to ensure timely execution • Handle sensitive business and financial information with a high level of confidentiality • Support ongoing process improvements and special projects as needed

• Optimize and manage Google Ads, Microsoft Ads, and Meta Ads campaigns within defined performance goals • Monitor key performance indicators and adjust bidding, targeting, and creatives to improve results • Ensure efficient and strategic allocation of each client’s monthly PPC budget • Identify growth opportunities and proactively communicate insights to the account manager • Develop and implement optimization strategies aligned with client lead generation objectives • Research, test, and support the rollout of new processes and optimization frameworks in collaboration with senior team members • Continuously analyze performance data to refine campaign effectiveness

• Accurately inputting and processing data into designated systems with a high attention to detail. • Preparing and submitting various applications through online portals and platforms. • Managing and organizing digital files and documents within cloud-based storage systems. • Maintaining the integrity and confidentiality of all sensitive information handled. • Ensuring all work is completed efficiently and meets established quality standards.

• Develop and execute SEO strategies aligned with client goals and industry trends • Conduct keyword research and competitive analysis to identify ranking and content opportunities • Build SEO roadmaps including technical improvements, content development, and link opportunities • Define and track KPIs such as rankings, organic traffic, engagement, and site performance • Optimize website content including landing pages, service pages, and blog posts • Develop keyword-informed content strategies aligned with search intent • Produce or collaborate on SEO-focused content and integrate structured formats or visual elements to improve engagement • Perform technical SEO audits focusing on site structure, crawlability, indexing, page speed, and Core Web Vitals • Monitor site performance using tools such as Google PageSpeed Insights and other SEO platforms • Configure and maintain reporting dashboards using tools such as Google Analytics 4, Agency Analytics, and Looker Studio • Monitor metrics including keyword rankings, site health, page performance, organic traffic, and engagement • Translate SEO data into clear insights and recommendations for internal teams and client reporting • Recommend improvements to content, keyword targeting, and site structure to improve results • Upload, edit, and optimize website content within CMS platforms such as WordPress • Implement SEO best practices in CMS environments including metadata, internal linking, and content structure • Manage and optimize Google Business Profiles and local listings • Support listing verification and implement local SEO strategies including location-based keywords and citation optimization • Manage multiple client accounts while maintaining quality and timelines

• Assist Account Managers with project coordination, scheduling, and tracking deliverables to ensure deadlines are met using project management tools such as ClickUp • Set up and manage client accounts in platforms like CallRail, including number configuration, integrations, and reporting setup • Collaborate with internal team members to prepare client performance reports and assist with updates or reporting summaries • Monitor campaign structures and performance metrics within platforms such as Google Ads, Meta Business Manager, Looker Studio, Opteo, and Optmyzr • Develop a foundational understanding of analytics and tracking tools including Google Tag Manager, Google Analytics, and CallRail • Participate in internal meetings, campaign planning sessions, and client calls while documenting key discussion points and action items • Support quality assurance efforts by reviewing deliverables and assisting with proofreading or internal checks before materials are shared with clients • Maintain and update internal documentation and knowledge resources using tools such as Get Guru • Take initiative in completing smaller tasks and internal projects independently while coordinating with the broader team • Provide additional support to Account Managers when needed to help manage workloads and maintain smooth project execution • Identify potential improvements in internal workflows, reporting templates, or automation opportunities as familiarity with processes grows

• Website Design & Development: Create responsive, visually engaging websites using Webflow. Manage the entire process including wireframes, Figma mockups, and final Webflow builds. • UI/UX Design: Develop intuitive layouts that guide users through clear navigation and encourage conversions through thoughtful hierarchy, accessibility, and mobile responsiveness. • Digital Marketing Assets: Produce design assets such as display ads, email newsletter layouts, social media graphics, and campaign visuals while maintaining brand consistency. • Landing Page Design: Build optimized landing pages for paid advertising campaigns. Apply conversion-focused elements such as effective CTAs, trust signals, and structured content layouts. • Client Collaboration: Work with account managers and project leads to understand goals, brand guidelines, and campaign objectives. Present design concepts and refine work based on feedback. • Design Systems & Scalability: Develop and maintain reusable design systems in Figma and Webflow including component libraries, typography scales, color systems, spacing frameworks, and brand guidelines. • Trend Awareness: Stay informed on design trends, Webflow platform updates, and best practices in digital marketing to continuously elevate project outcomes.

• Take full ownership of the end-to-end customer journey, from pre-sales coordination to post-purchase support and issue resolution • Serve as the escalation point for complex or high-impact customer cases • Design, document, and refine Customer Success workflows, SOPs, and quality standards • Collaborate cross-functionally with operations, logistics, catalog, and product teams to resolve root causes • Analyze customer feedback, behavioral data, and trends to minimize recurring issues and improve retention • Define and monitor Customer Success KPIs, including CSAT, resolution time, refunds, and recurring complaints • Lead, mentor, and support Customer Success agents while remaining actively involved in execution • Represent the customer perspective in strategic discussions and operational decisions

• Lead and expand their presence on Instagram, Facebook, TikTok, and Pinterest • Develop and maintain structured content calendars aligned with brand objectives and revenue goals • Design platform-specific growth strategies tailored to luxury positioning • Monitor emerging social and industry trends to keep the brand ahead of competitors • Manage daily community engagement, including comments, DMs, and audience interaction • Partner with graphic designers and video editors to deliver high-quality, brand-aligned content • Build SOPs and documentation to ensure scalable and consistent execution • Track performance metrics, interpret analytics, and refine strategy based on data insights • Drive both organic growth initiatives and campaign-based performance improvements