Worldpay

Role Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Senior Director Client Relations to join our ever evolving Global Payments team and help shape the future of global commerce. - Maintains contact with client at an executive level, focusing on the strategic nature of the relationship. Represents the Enterprise to the client and the client to the Enterprise. - Strategically focused and responsible for client satisfaction, maintaining client communication, the overall management of the client relationship and retention activities. - Acts as the primary liaison for the service side of the client relationship including escalation, effective oversight of client project and implementations, execution of account plan activities, building of relationships with client contacts and management and coordination of the client loyalty process. - Works to maintain and grow the client relationship while ensuring ongoing customer service. - Identifies new business opportunities and coordinates with appropriate sales personnel for opportunities of new Worldpay products or services. - Responsibility for client satisfaction, maintaining client communication, the overall management of the client relationship and client retention activities. - Keeps abreast of new products/services and changes to existing products/services. - Maintains comprehensive knowledge of applicable products, services and company policies and procedures. - Owner of quarterly and monthly business reviews to learn about clients’ strategic direction as well as present state of the Worldpay business. - Identifies areas where continuous improvement can be applied, oversees the implementation of the change and measures the level of improvement. - Participates in client loyalty process by participating in follow-up discussions and developing action plans to address any negative comments. - Manages and communicates expectations internally and externally. - Monitors monthly service level/availability management reports to identify possible trends in service level agreement (SLA) “misses” and contacts appropriate product area if “misses” fall within guidelines of a contractual penalty. - Ensures representatives are properly trained when new products are released or products are upgraded. - Selects, develops and evaluates personnel to ensure the efficient operation of the function. - May work at a Worldpay or a client location. - Travel required at 30%. - Other related duties assigned as needed. - Bachelor’s degree in business, computer science or related discipline or the equivalent combination of education, training, or work experience. Qualifications - Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally. - Proven knowledge to represent the enterprise‘s entire range of products to the client and of the industry. - Proven track record in client relationship management and/or the sales of technology products and services. - Financial institution experience or comparable proven sales-marketing-consulting-support background with strong financial industry and data processing knowledge. - Broad understanding of the financial and strategic aspects of the business, and participates in and/or establishes initiatives that contribute to the overall success of the enterprise; may also participate in initiatives that contribute to the overall success of the client’s business. - Excellent negotiation and presentation skills that ensure contract renewals, a track record of product and revenue growth and high levels of customer satisfaction. - Viewed as an expert resource by peers and coworkers, maintains a good working relationship with both internal and client management, and has a thorough internal working knowledge of the enterprise. - Demonstrates the ability to lead by example and motivate professional-level staff. - Displays strong leadership qualities, decision-making abilities and strong business judgment. - Possesses strong personnel management skills. - Broad knowledge of Payments products and related services; in-depth knowledge of products and services for which team(s) provide support. - Excellent decision-making, problem-solving, team building, negotiation, conflict management and time management skills. - Demonstrated customer-focused leadership ability. - Ability to work both independently and in a team environment. - Creative - You simplify the complex. Always looking forward to create a bigger impact for our colleagues and customers. - Empowered – You use our initiative, taking calculated and thoughtful risks to progress. - Accountable – You never stand still, never settle. You work at pace to achieve your goals. - Think like a client: We care deeply about our clients' success. We ask, listen and learn — curious to understand first. Our passion drives excellence in everything we set out to do. - Act like an owner: We take accountability — working at pace to own our outcomes. We empower each other to make decisions. We’re innovative — always finding better ways to deliver impact. - Win as one team: We value personal connections — moving forward together with clarity. We build inclusive and global teams — embracing different perspectives and ideas. It’s always ‘we,’ never ‘me.’ We’re determined to succeed together. Benefits - Previous experience in Client Relationships. Company Description Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Role Description Ready to take your career global? We’re looking for a Regional Business Development Manager to join our fast-moving, high-performing sales team and play a key role in shaping the future of global commerce. In this role, you’ll take ownership of driving new business growth—building a strong, self-generated pipeline and leveraging your network to unlock new opportunities. You’ll be at the forefront of selling our industry-leading payment solutions, helping businesses thrive in an increasingly digital world. - Own your number – consistently deliver and exceed monthly sales targets, directly shaping business growth. - Build your pipeline, your way – create, nurture, and convert a high-quality, self-generated pipeline using Salesforce to drive real results. - Own your territory – become a recognised face in your market by building influential relationships and showing up where it matters most. - Be the first choice for referrals, develop a high-value network of introducers who choose us first, every time. - Lead with insight – run powerful, consultative sales conversations that uncover needs, shape solutions, and close high-value deals. - Unlock growth opportunities – identify and act on cross-sell and upsell potential to maximise revenue across your portfolio. - Deliver with excellence – ensuring every deal is executed flawlessly, meeting compliance standards and getting it right first time. - Collaborate across teams to deliver a seamless, best-in-class experience from sale to onboarding. Share expertise, support new team members, and contribute to a culture of high performance. Qualifications - Full UK driving licence. - Proven success in target-driven B2B field sales (merchant/payments experience essential). - Strong consultative selling, negotiation, and communication skills. - High energy and adaptability in a fast-paced, evolving environment. - A self-starter mindset with the drive to deliver and contribute to team success. - Ambitious, professional, and driven by results and integrity. - Track record of winning mid-market business using a structured sales approach. Benefits - A competitive salary and benefits. - Time to support charities and give back to your community. - Parental leave policy. - Global recognition platform. - Global employee assistance program. Company Description Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Role Description Ready to take your career global? Every day, Global Payments powers commerce for millions of people and businesses around the world. As our business evolves, technology plays a critical role in how we create smarter, faster and more connected ways of working. We're looking for an AI & Automation Architect to lead the future of legal technology across Global Payments. This is an opportunity to combine innovation, automation and artificial intelligence to transform how our Legal, Risk and Compliance teams operate, enabling greater efficiency, stronger governance and better business outcomes. You'll join a global team focused on continuous improvement and emerging technologies. Working at the intersection of legal operations, systems architecture and AI, you'll shape how technology supports our business today while building solutions that prepare us for tomorrow. In this role, you'll own the architecture and evolution of our legal technology ecosystem, driving the adoption of automation and artificial intelligence across critical business processes. You'll create scalable solutions, influence strategic technology decisions and deliver innovations that help shape the future of commerce. Qualifications - Significant experience in legal operations, legal technology or legal consulting, with a strong focus on systems, automation and digital transformation. - Deep expertise with Contract Lifecycle Management platforms and end-to-end contracting workflows, including translating business requirements into technical solutions. - Strong Salesforce architecture and integration experience, including connecting enterprise applications and managing complex data environments. - Hands-on experience designing and deploying artificial intelligence, workflow automation and emerging technology solutions. - Working knowledge of artificial intelligence technologies, including machine learning, natural language processing and generative AI, and their application to business processes. - Strong analytical, process-mapping and solution documentation skills, with the ability to communicate effectively across technical and non-technical audiences. - A self-driven and innovative mindset, with the ability to lead complex initiatives independently and thrive in a fast-paced global environment. Requirements - Own the strategy, architecture and continuous evolution of our legal technology ecosystem, ensuring platforms remain scalable, connected and future-ready. - Drive the optimization of our Contract Lifecycle Management (CLM) platform, designing automated workflows, integrations and solutions that improve contracting efficiency, governance and user experience. - Lead the evaluation, design and deployment of artificial intelligence and automation capabilities that transform Legal, Risk and Compliance processes and deliver measurable business value. - Partner with stakeholders across Legal, Technology and the wider business to translate strategic objectives into innovative technical solutions and streamlined workflows. - Establish best practices, governance standards and controls that strengthen data integrity, compliance, system performance and long-term sustainability. - Deliver meaningful reporting, analytics and insights that increase visibility, support executive decision-making and demonstrate the impact of legal technology investments. Benefits - A competitive salary and benefits package that recognizes your contribution. - Opportunities to grow your skills and build your career within a global business. - Access to learning, development and on-the-job experiences that expand your expertise. - A supportive, inclusive team environment where your ideas and input matter. - Time to give back through community and charity initiatives. - A global employee assistance programme to support your wellbeing. - Recognition through a global platform that celebrates your achievements.

Role Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Senior Sales Executive – Hospitality to join our ever-evolving Sales team and help shape the future of global commerce. As a Sr. Sales Executive, Hospitality, you will be charged with developing and managing an identified market segment that is strategic to Global Payments’ long-term growth objectives. You will be involved in: - Identifying new target segments - Collecting information to assist in developing product solutions - Understanding the revenue possibilities available to Global Payments on an annual basis - Forming partnerships with key influencers in your segment In this role, you will: - Effectively manage time and multiple priorities - Be organized and self-motivated - Successfully achieve a quota - Be responsible for new account development - Close business with new merchants - Use professional concepts to develop resolutions to critical issues - Identify new merchant targets and key contacts, loading into Salesforce.com - Consistently achieve quota and proactively manage opportunities - Sell to C-level executives within target segments Qualifications - Established relationships and knowledge of Hospitality merchant payments processing experience - 8+ years’ experience selling to financial decision makers within the Hospitality sector (CFO, Controller, Finance Manager, Director of Finance) - Proven ability to sell business technology solutions to large Hospitality companies - Excellent presentation and writing skills - Ability to thrive in a high-performance team - Ability to travel up to 50% Benefits - Competitive compensation - Estimated annual salary range upon hire: $112,400.00 - $167,150.00 - Salary determined by experience, job-related skills, and relevant education or training EEOC Statement Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process and to allow the individual to perform the essential functions of the job, if hired.

Role Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Head of Marketing Insights & Analysis to join our ever-evolving Marketing team and help shape the future of global commerce. This role sits at the intersection of marketing, product, data analytics, and commercialization, translating complex data into actionable strategies that accelerate revenue and improve customer outcomes. - Lead segmentation, ICP, and persona strategies to drive targeted growth - Generate and translate customer, merchant, and market insights into actionable strategies - Oversee marketing analytics and measurement frameworks (CAC, LTV, conversion, attribution) - Drive data-informed optimization, including testing and marketing spend allocation - Translate insights into go-to-market strategies and partner cross-functionally to deliver growth outcomes Qualifications - Bachelor’s degree or equivalent experience - Proven experience in marketing strategy, insights, analytics, or product marketing - Strong background in segmentation, ICP development, and persona creation - Experience in marketing analytics, attribution, and performance measurement - Track record of developing and executing data-driven, multi-channel marketing strategies - Experience partnering cross-functionally to drive business and revenue outcomes Benefits - Estimated annual salary range: $133,900.00-$202,150.00 - This position is eligible for bonus EEOC Statement Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Role Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Regional Business Development Manager to join our ever-evolving Sales team and help shape the future of global commerce. With experience in developing sales strategies of self-generated pipeline and introductions, you will be responsible for driving new business sales of our industry-leading payment solutions. - Achieve monthly sales targets aligned to overall company objectives - Develop monthly strategy and business plan for innovative ideas to attract new business and extend market share - Generate new business and proactively manage your pipeline of predominantly self-generated leads using Sales Force - Build professional relationships across your local business network; joining business forums and attending business events - Build and maintain a network of introducers, ensuring WorldPay is first choice for all referrals - Actively sell several different products (including face-to-face Standalone and integrated POS systems and Ecomm solutions) to new SME customers with annual CTO turnover of £250k to 3 million card turnover within a defined territory - Identify cross-selling opportunities and drive revenue growth in line with pricing policy - Work with customer service and boarding teams to resolve customer queries and ensure a seamless service for the customer - Be able to feedback on local trends including competitor insight, customer needs, sales and lead information, product and marketing requirements - Support Regional Director with induction of new team members, sharing best practice and buddying when required Qualifications - A full driving license - Proven experience in targeted B2B field sales (Merchant Sales Experience Essential) - Comfortable selling up to C-level - Excellent consultative approach, solution selling, negotiation and communication skills - Ability to operate effectively with high energy and flexibility in a fast-paced, constantly evolving environment - Genuine self-starter who requires minimal oversight but who will contribute to team performance - Previous Sales experience in the mid-market segment About The Team We are looking for talented, self-motivated individuals with an entrepreneurial mindset to join our collaborative and award-winning team that places emphasis on professional and personal development while simultaneously meeting our demanding business objectives. Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Role Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Sales Executive – Mid Market to join our ever-evolving SMB sales team and help shape the future of global commerce. - Achieve monthly sales targets aligned to overall company objectives. - Develop monthly strategy and business plan for innovative ideas to attract new business and extend market share. - Generate new business and proactively manage your pipeline of predominantly self-generated leads using Sales Force. - Build professional relationships across your local business network; joining business forums and attending business events. - Build and maintain a network of introducers, ensuring WorldPay is first choice for all referrals. - Apply the WORLDPAY sales methodology technique to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer. - Actively sell several different WorldPay products (including face-to-face Standalone and integrated POS systems and Ecomm solutions) to new SME customers with annual CTO turnover of £250k to 3 million card turnover within a defined territory. - Identify cross-selling opportunities and drive revenue growth in line with pricing policy. Qualifications - A full driving license. - Proven experience in targeted B2B field sales (Merchant Sales Experience Essential). - Comfortable selling up to C-level. - Excellent consultative approach, solution selling, negotiation and communication skills. - Ability to operate effectively with high energy and flexibility in a fast-paced, constantly evolving environment. - Genuine self-starter who requires minimal oversight but who will contribute to team performance. - Ambitious, career-oriented, with a professional outlook and high integrity. - Previous experience of a consultative selling methodology and have sold to, and won, business in the mid-market segment. - Understanding of the payments market. About the team Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Role Description We are seeking a highly experienced Payments Architecture & Engineering Specialist to help design, evolve, and execute against the technology strategy of a large-scale payments platform. This role operates at the intersection of application architecture, cloud infrastructure, and platform engineering, with a strong emphasis on hands-on delivery. You will partner closely with engineering leadership to shape the future state of payment systems while driving execution across complex, high-impact initiatives. - Lead the design and evolution of core payments system architecture, including APIs, transaction processing, funding flows, and supporting services. - Define patterns and standards across monoliths, microservices, and event-driven architecture. - Drive architectural decisions across applications, infrastructure, and data layers. - Evaluate and guide modernization efforts (e.g., decomposition, service boundaries, integration strategies). - Actively contribute to engineering efforts across the stack, including: - Backend services and APIs - Infrastructure as Code (Terraform/Pulumi) - CI/CD pipelines and deployment automation - Build and prototype solutions for new architectural patterns and platform capabilities - Perform deep technical troubleshooting and help resolve complex production issues - Apply deep understanding of payments systems and flows, including: - Merchant onboarding, transaction authorization, settlement, and funding - Risk, underwriting, and compliance considerations (e.g., PCI) - Processor and third-party integrations - Partner with product and engineering teams to ensure technical solutions align with business and regulatory requirements. - Improve engineering velocity through enhancements to: - CI/CD pipelines, testing, and deployment workflows - GitHub, Jira, and developer tooling ecosystems - Infrastructure provisioning and environment consistency - Establish best practices and guardrails for scalable, reliable development. - Lead and execute cross-cutting, high-priority initiatives that span multiple teams. - Step into undefined or complex problem spaces and drive clarity, direction, and delivery. - Act as a technical force multiplier, accelerating progress across architecture and engineering efforts. - Serve as a trusted partner to engineering leadership, contributing to: - Technology strategy and roadmap development - Architecture reviews and decision-making forums - Evaluation of tools, platforms, and investments - Help bridge gaps between product, engineering, platform, and operations teams. Qualifications - Strong technical leader who combines architectural thinking with hands-on execution. - Comfortable operating in ambiguous, fast-moving environments. - High ownership mindset; able to independently drive outcomes. - Effective communicator who can influence across engineering and business stakeholders. - Extensive experience designing and building large-scale distributed systems. - Strong background in cloud-native architecture (AWS preferred). - Hands-on experience with: - Backend development (PHP, C#, multiple languages preferred) - Microservices and API design - Event-driven architecture - Infrastructure as Code (Terraform or similar) - CI/CD and automation frameworks - Familiarity with observability, resiliency patterns, and performance optimization. - Experience building or operating payments platforms or transactional systems (Strongly Preferred). - Knowledge of payment processing flows, integration, and lifecycle management. - Understanding of compliance and regulatory considerations (e.g., PCI, data protection). - Proven ability to: - Work across applications, infrastructure, and platform layers. - Jump into unfamiliar systems and quickly deliver value. - Lead technical efforts without direct authority. - Prior experience in roles such as: - Senior/Staff Engineer, Architect, or similar senior IC roles. Benefits - Competitive compensation. - Dynamic opportunities that go beyond borders. Company Description Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company.

Role Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Senior Software Engineer to join our ever-evolving Valutec Platform team and help shape the future of global commerce. - Design, develop, and maintain high‑throughput, low‑latency payment services supporting Valutec’s stored value and gift card platform. - Lead development efforts across transaction processing, settlement, reporting, and integrations with processors, partners, and downstream systems. - Contribute to platform modernization initiatives, including cloud-native architecture and Azure migration. - Build resilient services with strong focus on availability, security, and fault tolerance. - Partner closely with Product, QA, Operations, and Architecture to translate business requirements into robust technical solutions. - Participate in technical design reviews, code reviews, and architectural decision-making. - Support production operations, including incident response, root cause analysis, and performance tuning. - Mentor and guide junior engineers, promoting engineering best practices and code quality standards. Qualifications - 7+ years of professional software engineering experience, preferably in payments, fintech, or high-availability transaction systems. - Strong proficiency in one or more enterprise languages (e.g., Java, C#, .NET, or similar). - Experience building distributed systems, APIs, and data-driven services. - Solid understanding of relational databases (e.g., SQL Server, Oracle, or PostgreSQL), including performance tuning and transactional integrity. - Experience with secure system design, encryption, authentication, and compliance-driven development. - Proven ability to work in production-critical environments with formal change management and release controls. - Strong problem-solving skills and ability to communicate effectively with both technical and non-technical stakeholders. Requirements - Experience in stored value, gift card, or payment authorization systems. - Hands-on experience with Microsoft Azure, including app services, databases, and monitoring tools. - Familiarity with CI/CD pipelines, automated testing, and modern DevOps practices. - Knowledge of PCI DSS or other regulated compliance frameworks. - Experience supporting legacy platforms while driving incremental modernization. Benefits - Competitive compensation with an estimated annual salary range of $108,200.00-$163,400.00. - Opportunities for career growth and development. Company Description Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Role Description Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Retention Manager to join our ever-evolving Retention team and help us unleash the potential of every business. This role leads a group of advisors that strive to make a positive revenue impact across our Worldpay for Business space while providing merchants with best-in-class customer experience. - Provide leadership for areas of responsibility including planning, coaching, recruiting, selection, performance development and mentoring. - Monitor staff performance, work with employees to implement goals and document progress, approve incentive compensation calculations and work with Human Resources on employee-related issues. - Responsible for activities involved in selling products and/or services, developing new accounts and/or expanding existing accounts. - Participate in establishing financial goals, objectives and measurements to meet growth and retention targets. - Develop plans, goals, strategies and objectives to achieve team goals and revenue objectives. - Ensure development and maintenance of long-term relationships with client base. - Partner with analysts and support staff to ensure that all team needs are met. Qualifications - Bachelor’s degree or equivalent experience - 5+ years in financial services, preferably payments or merchant services - Strong knowledge of integrated payments, systems, and banking practices - Proficiency in Salesforce, Excel, and Outlook - Experience in client retention, account management, and revenue growth - Strong analytical, organizational, and workload prioritization skills - Effective communicator with ability to influence stakeholders and present clearly - Skilled in negotiation, issue resolution, and managing high-pressure situations Benefits - Estimated annual salary range upon hire: $73,900.00 - $109,900.00 - This position is eligible for commission. EEOC Statement Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.