Local or 100% Remote About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. ✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage. ✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers. ✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. ✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture. About the role We are looking for an Inside Sales Manager (B2C) to join our company and support our dedicated team of Account Managers/Sales Reps. In this role, you will play a crucial part in driving top-of-funnel sales activities by addressing daily needs and enhancing sales performance through effective goal setting, recognition, coaching, and mentoring. As an Inside Sales Manager (B2C), you will cultivate a culture of continuous learning by coordinating ongoing sales training sessions. You will handle the hiring and onboarding of new Account Managers/Sales Reps, serve as a key point of contact for cross-functional partners on sales-related initiatives, and develop and implement key sales initiatives to drive business growth. Your responsibilities - Day-to-Day Team Support - Review and manage team calendars daily to ensure sales coverage. - Work with Account Managers/Sales Reps to overcome complex homeowner scenarios. - Resolve homeowner complaints. - Performance Management - Establish monthly sales goals. - Monitor quantitative and qualitative performance by evaluating sales reports and listening to sales calls. - Provide coaching to Account Managers/Sales Reps who do not meet performance expectations. - Conduct 1:1s and team meetings. - Sales Training - Develop and implement monthly sales training plans. - Hiring & Onboarding - Interview and hire new Account Managers. - Guide new Account Managers/Sales Reps through the onboarding process. - Cross-Functional Support - Meet with cross-functional partners regularly to provide support on sales-related initiatives. - Sales Initiatives - Develop and implement strategies for call campaigns, including establishing call volume expectations, creating scripting, establishing SLAs, etc. - Optimize new and existing sales processes to increase the ease and productivity of your team while improving the customer experience. About you - Bachelor’s degree in a related field, or equivalent practical experience. - 5+ years of experience in sales management, with a strong focus on performance management for telephonic sales teams. - Demonstrated ability to analyze performance data, identify trends, and drive operational improvements. - Proven experience leading complex operational and strategic initiatives. - Experience in Real Estate, Mortgage, or HELOC industries is strongly preferred. - Prior experience managing remote teams, with a data-driven approach to tracking and improving performance. - Strong decision-making skills—able to assess multiple paths, collaborate with key stakeholders, and align outcomes with business goals. - Skilled in defining short-term success metrics that align with long-term company objectives. - Excellent prioritization and organizational skills, ensuring clear ownership and focus across the team. - Effective in conflict resolution, fostering open communication and collaboration, and knowing when to engage additional stakeholders or HR. - This role requires attendance at four onsite events per year, which will involve travel. Participation in these events is mandatory. - This position requires that you obtain and maintain a Mortgage Loan Originator (MLO) license under the terms of the SAFE Act and Regulation Z. You must secure this license within 60 days of your start date and keep it in good standing throughout your employment. As part of the licensing process, you will be subject to the required NMLS registration, which includes a criminal background and credit check. Point will cover all costs associated with obtaining your MLO license. Employment in this role is contingent upon meeting and maintaining these licensing requirements. Our benefits - Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). - Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. - Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. - Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay. - Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. - Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. - Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one-time home office reimbursement. Point has detailed the expected annual base salary for this role: - All US metro areas | $90,000 base + commission that averages up to 50% of base salary** - Commission is based on total team performance and is uncapped, so leading a team of top performers can result in higher commissions. - **Commission target is subject to change based on team volume and performance. This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. California Consumer Privacy Act Notice

About the Job  AOA is looking for a warm, self-driven Client Success Manager to own and elevate the client experience across our digital design and development engagements. You’ll be the trusted advisor who builds genuine relationships, keeps projects moving smoothly, and makes sure every client feels the real value of working with us - all while helping us scale a high-touch, AI-powered client success function.   This role is perfect if you love being the steady, organized heartbeat of client relationships through proactive communication, clear next steps, and turning delivered work into outcomes clients can see and feel. You’ll spend the majority of your time on high-touch human connection through thoughtful video calls and proactive communication while leveraging our custom AI systems to eliminate tedious reporting and project admin. About Us AOA is a growing digital design and development agency that creates high-impact websites, AI-Native apps, and standout eCommerce experiences for ambitious modern brands. We partner closely with eCommerce and SaaS companies to deliver thoughtful, polished work that drives meaningful results and lasting client success.   We’re a close-knit team where every person has a direct, visible impact on our clients’ success and the growth of the company. We value genuine relationships, high standards, ownership, and a true commitment to client delight. As an AI-Native agency, we use smart tools to enhance the human connections and strategic work we do - never to replace them.   Responsibilities - Key Outcome: To drive a high-performing client success function that consistently retains clients by maintaining excellent client health and clearly demonstrating AOA’s value. - Own post-sale client relationships as the primary point of contact. - Lead onboarding and kickoff (stakeholders, success criteria, cadence, expectations). - Run weekly client cadence with clear agendas, decisions, and next steps. - Advocate for clients internally and keep internal teams aligned on priorities, scope, and timelines through delivery oversight. - Leverage our custom AI systems and vibe your own to streamline reporting and admin work so you can focus on high-touch relationships. - Maintain a “no surprises” experience through proactive and personal communication that keeps clients feeling truly cared for. - Build stakeholder coverage and manage stakeholder transitions quickly. - Track client health; spot risk early and drive mitigation plans. - Produce lightweight value reporting (progress, shipped work, impact/KPIs where available). - Support contract renewals and transitions (readiness, timeline, alignment). - Capture feedback and improve playbooks for onboarding, reporting, cadence, and escalation. - Provide leadership concise account updates: health, risks, renewals outlook, and where AOA should reinforce value.

About the Job  AOA is looking for a warm, self-driven Client Success Manager to own and elevate the client experience across our digital design and development engagements. You’ll be the trusted advisor who builds genuine relationships, keeps projects moving smoothly, and makes sure every client feels the real value of working with us - all while helping us scale a high-touch, AI-powered client success function.   This role is perfect if you love being the steady, organized heartbeat of client relationships through proactive communication, clear next steps, and turning delivered work into outcomes clients can see and feel. You’ll spend the majority of your time on high-touch human connection through thoughtful video calls and proactive communication while leveraging our custom AI systems to eliminate tedious reporting and project admin. About Us AOA is a growing digital design and development agency that creates high-impact websites, AI-Native apps, and standout eCommerce experiences for ambitious modern brands. We partner closely with eCommerce and SaaS companies to deliver thoughtful, polished work that drives meaningful results and lasting client success.   We’re a close-knit team where every person has a direct, visible impact on our clients’ success and the growth of the company. We value genuine relationships, high standards, ownership, and a true commitment to client delight. As an AI-Native agency, we use smart tools to enhance the human connections and strategic work we do - never to replace them.   Responsibilities - Key Outcome: To drive a high-performing client success function that consistently retains clients by maintaining excellent client health and clearly demonstrating AOA’s value. - Own post-sale client relationships as the primary point of contact. - Lead onboarding and kickoff (stakeholders, success criteria, cadence, expectations). - Run weekly client cadence with clear agendas, decisions, and next steps. - Advocate for clients internally and keep internal teams aligned on priorities, scope, and timelines through delivery oversight. - Leverage our custom AI systems and vibe your own to streamline reporting and admin work so you can focus on high-touch relationships. - Maintain a “no surprises” experience through proactive and personal communication that keeps clients feeling truly cared for. - Build stakeholder coverage and manage stakeholder transitions quickly. - Track client health; spot risk early and drive mitigation plans. - Produce lightweight value reporting (progress, shipped work, impact/KPIs where available). - Support contract renewals and transitions (readiness, timeline, alignment). - Capture feedback and improve playbooks for onboarding, reporting, cadence, and escalation. - Provide leadership concise account updates: health, risks, renewals outlook, and where AOA should reinforce value.

Position Description Legrand has an exciting opportunity for a Supplier Development and Performance Manager, DPC to join the Data, Power and Control team in a REMOTE capacity. This role leads key sourcing initiatives focused on supplier development, supplier performance management, supplier onboarding for new product development (NPD), and the execution of lean improvement and value analysis/value engineering (VAVE) initiatives with strategic suppliers. The role supports business unit priorities across the Data, Power and Control (DPC) division and works closely with Strategic Sourcing, Operations Excellence, Engineering, Quality, Operations, Finance, and supplier partners to deliver measurable improvements in cost, quality, delivery, and capability. This position reports to the Vice President of Strategic Sourcing, with a dotted-line relationship to the Business Unit Operations Leader based on project needs. Main Job Duties: Supplier Development - Support the identification, evaluation, selection (including total cost and lifecycle cost considerations), onboarding, and development of suppliers for business unit initiatives aligned with DPC Ambition 2030. - Partner with DPC sourcing leaders to execute supplier strategies across business units and cross-functional initiatives. - Assess supplier capabilities, capacity, quality systems, and operational maturity using structured audits and data-driven reviews. - Lead cross-functional teams to implement supplier performance scorecards and improvement plans focused on reliability, quality, and scalability. VAVE (Value Analysis / Value Engineering) - Plan and facilitate VAVE workshops with internal stakeholders and suppliers. - Identify opportunities for cost reduction, design optimization, material alternatives, and process improvements. - Lead implementation of approved VAVE initiatives while maintaining or improving quality, performance, and regulatory compliance. - Track, validate, and report savings and value creation in collaboration with Finance and sourcing teams. Lean Projects with Suppliers - Lead and support supplier-focused lean initiatives such as waste reduction, cycle time improvement, and inventory optimization. - Apply structured lean tools and problem-solving methods, including value stream mapping, Kaizen events, 5S, and SMED, as appropriate. - Coach suppliers in continuous improvement practices to strengthen long-term capability. - Ensure improvements are documented, standardized, and sustained. Cross-Functional Collaboration - Collaborate with Procurement, Engineering, Quality, Manufacturing, and Finance teams to align supplier strategies with business needs. - Provide supplier performance and capability insights to support sourcing, make/buy, localization, and risk mitigation decisions. - Support project execution to meet cost, quality, delivery, and launch requirements. Other duties as assigned. Qualifications Education - Bachelor’s degree in supply chain management, operations management, business, engineering, or a related field, or equivalent experience. - Master’s degree or relevant professional certifications (e.g., APICS) are preferred. Skills / Knowledge / Abilities - Demonstrated experience in supplier development, procurement, operations, manufacturing, or supply chain roles with responsibility for supplier performance improvement. - Experience leading cross-functional initiatives and influencing stakeholders without direct authority across a matrixed organization. - Working proficiency with ERP/MRP systems and data analysis to track KPIs and supplier metrics. - Ability to plan, organize, and manage projects across multiple priorities. - Experience with VAVE methodologies and cost engineering principles. - Familiarity with lean manufacturing and structured problem-solving methodologies. - Travel up to 40% may be required, including domestic and occasional international travel. Compensation and Benefits: $120,000-$150,000 plus bonus Legrand North and Central America offer comprehensive health benefits, an industry-leading 401(k) match, paid maternity and parental leave, PTO, holidays, disability coverage, bonus opportunities, paid volunteer time, and access to an active Employee Resource Groups that support women in engineering and underrepresented identities. The culture emphasizes inclusion, flexibility, growth, and meaningful impact in a global organization. Company Info About Legrand Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en About Legrand North and Central America Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us About Legrand’s Data Center Power and Control Division The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development. http://www.legrand.us http://www.youtube.com/legrandna http://www.linkedin.com/company/44580 http://twitter.com/legrandNA Equal Opportunity Employer #LI-MM1