Wagmo

• Design, build, and maintain scalable ETL/ELT pipelines and data warehouse architecture (BigQuery). Own the infrastructure end-to-end and continuously evolve it as the business grows. • Define and implement data models and dbt transformations that are clean, well-tested, and built to last, with strong standards for CI/CD, code review, and documentation. • Ensure data quality and reliability across all systems through validation, monitoring, anomaly detection, and clear data contracts and lineage documentation. • Partner with Data Analytics, Finance, Product, Marketing, and Engineering to deliver the clean, accessible data they need to make decisions. Translate complex technical concepts clearly for non-technical stakeholders. • Lead projects from scoping to delivery, and raise the bar for the team's engineering practices.

Title: Partner Account Executive Location: New York (Preferred) or Remote Location New York (Preferred) or Remote Employment Type Full time Location Type Hybrid Department Sales Compensation - $280K – $315K • Offers Equity • Offers Commission • Range listed is OT Department: Sales Job Description: What We Do Wagmo is a new type of pet health company focused on empowering and inspiring responsible pet parenting through top-tier pet benefits provided by employers. From everyday care to rainy-day emergencies, we offer tech-enabled solutions that are optimized for value and flexibility so that our pet parents always feel confident that they are giving their pets the care they deserve. What’s Important To Us We solve hard problems all day long but hang out with dogs while we do it. We value authenticity and efficiency and have no time for egos. We prioritize performance over pedigree, compensate fairly, and never take ourselves too seriously. Our values are core to who we are and how we operate. We talk about them all the time. These are not just things posted on a wall. We will interview for them, hold each other accountable to them, and make sure we work with every single person we interact with in a way that's consistent with these values. About The Role As a Partner Account Executive, you will play a pivotal role in nurturing and expanding relationships with our valued broker, carrier, and tech partners. You’ll help Wagmo scale its impact by driving partner performance, increasing pipeline and ensuring seamless integration across our distribution channels. This role combines strategic relationship management with creative problem-solving to exceed revenue targets and enhance partner engagement. This is a remote or hybrid NYC role with a preference for east coast candidates. Core Responsibilities - Cultivate and expand partner relationships: Build strong, enduring relationships with brokers, carriers, TPAs, and referral sources, serving as their trusted advisor. - Strategic growth execution: Identify and pursue opportunities to deepen and expand partner engagements, maximizing revenue through upselling and cross-selling initiatives. - Achieve sales goals: Consistently meet or exceed sales quotas and performance metrics that align with company objectives. - Data-driven optimization: Use performance metrics and insights to develop and implement engagement strategies that maximize partner success. - Pipeline management: Strategically manage your territory/partner pipeline to prioritize high-value opportunities and consistently meet sales quotas. - RFP management: Respond to RFPs and RFIs with creative, timely, and professional proposals that differentiate Wagmo’s offerings. - Cross-functional collaboration: Partner with internal teams to ensure that Wagmo’s brand and product offerings are delivered successfully, are integrated seamlessly, and support partner needs. - Market advocacy: Leverage your network to proactively boost awareness of Wagmo’s unique value proposition and pet wellness trends among key consultants, brokers, and distribution channels to inspire confidence in Wagmo’s solutions. What You’ll Need To Be Successful - 5+ years of B2B sales experience, with a focus on account management and strategic expansion. - Proven track record of meeting or exceeding revenue targets in a partnership-driven environment. - Experience working with brokers, carriers, and other key players in the insurance industry. - Exceptional communication (verbal and written), presentation, relationship-building, and negotiation skills, with the ability to engage and influence C-level executives. - Experience with CRM and other sales-related tools (e.g., Salesforce, ZoomInfo, LinkedIn Sales Navigator). - Strategic and collaborative approach to sales, with the ability to position oneself as a thought leader. - Entrepreneurial drive with motivation to succeed in an innovative, fast-paced environment. - A team-player attitude with a desire to contribute to the company’s mission and goals. - Background in the pet care and/or employer benefits industry preferred. - Bachelor’s degree required; advanced degree (MBA or similar) is a plus. Why Consider This Role? - Revolutionize the pet health industry by shaping solutions that improve the lives of pets and their families. - Join a rapidly growing, VC-backed startup where ownership, impact, and collaboration drive success. - Work in a fast-paced, high-performance environment—this is not a traditional 9-to-5 job, but one that offers flexibility and autonomy in exchange for dedication and impact. Key Benefits - Comprehensive health, vision, and dental coverage - HSA/FSA - 401(k) retirement planning with employer matching - Unlimited paid time off - Annual company holidays - Additional company-wide recharge days off - 12 weeks parental leave for eligible employees - Company paid Wagmo pet wellness and insurance plans - Regular company-wide events and team gatherings - Pet-friendly office - Catered lunches

• Lead and develop a team of approximately 5 remote Support Associates, setting clear expectations for performance, quality, and customer experience. • Build a culture of trust, accountability, and continuous improvement through regular 1:1s, coaching, and performance management. • Raise the bar on support quality by providing direct, actionable feedback and developing strong judgment and ownership across the team. • Own the day-to-day execution of customer support, ensuring timely, accurate, and consistent service across all channels. • Serve as the primary escalation owner for complex or sensitive customer issues, making sound judgment calls and coaching the team to handle similar situations independently over time. • Operationalize support processes that drive consistency and scale, including documentation, workflows, training, and KCS-style resources. • Identify gaps or inefficiencies in current operations and partner with leadership to implement pragmatic, high-impact improvements. • Monitor queues, coverage, and workload to meet SLAs without reliance on heroics.