• Provide inbound and outbound phone support to patients using ambulatory cardiac monitoring devices (e.g., Holter, Extended Holter, Cardiac Event Monitor, Mobile Cardiac Telemetry). • Guide patients through device placement, activation, connectivity troubleshooting, and general usage questions. • Support ship-to-home patients with hookup assistance and monitoring initiation according to established outreach protocols. • Respond to patient concerns with empathy and professionalism, ensuring patient comfort and understanding. • Serve as a point of contact for ordering clinics, physician offices, and healthcare staff regarding device orders, patient status, and service-related questions. • Provide timely updates and follow-up communication to clinical partners as needed. • Escalate urgent or complex concerns to supervisors, clinical teams, or quality leadership per internal escalation procedures. • Accurately document all patient and customer interactions in CRM and/or patient management systems. • Maintain compliance with HIPAA, privacy standards, and internal quality requirements. • Identify and report any potential patient safety concerns or adverse events according to company policy. • Assist with coordination of device logistics, replacements, and shipment tracking when necessary. • Support cross-functional communication with clinical operations, sales, and technical teams to ensure resolution of patient issues. • Contribute to continuous improvement by identifying recurring patient challenges or service trends.

Role Description We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish. - Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries - Provide clear, friendly communication via phone, email, and social platforms - Research destinations, pricing, promotions, and travel requirements - Manage bookings, changes, cancellations, and travel documentation - Resolve client concerns with professionalism and care - Build long-term relationships that turn travelers into repeat clients Qualifications - Strong customer service and communication skills - Organized, self-motivated, and comfortable working independently - Passion for travel and helping others - Ability to multitask and pay attention to details - Sales or hospitality experience is a plus (but not required) - Willingness to learn and stay updated on travel trends Benefits - Flexible, remote opportunity - Ongoing training and mentorship - Growth potential within the travel industry - A supportive, positive team culture - The chance to help people make lifelong memories

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're looking for motivated, people-focused individuals with a passion for travel to join our remote team! If you love helping others plan unforgettable vacations—and want flexible, work-from-anywhere freedom—this could be the perfect fit. The ideal candidate is: - Great with communication and interpersonal skills - Organized, detail-oriented, and tech-savvy - A fast learner who enjoys research - Coachable, self-motivated, and goal-oriented - Able to multitask and work independently Responsibilities: - Research and recommend vacation destinations - Plan and arrange tours, packages, activities, and excursions - Prepare quotes and review details with clients - Close bookings and process reservations - Create social media content and marketing flyers - Participate in marketing activities and promotions - Attend daily training sessions and webinars - Complete certification training and earn specializations - Book domestic and international travel, including hotels, flights, cruises, car rentals, activities, and event tickets - Create itineraries and invoices - Follow up with clients and prepare them for travel Qualifications - No experience required — full training provided - Must be 18+ - Must live and be authorized to work in the US, UK, Mexico, EU, or Australia - Computer or smartphone required - Flexible schedule - 100% remote position - Commission-based pay - Great travel perks

• Provide high-level administrative assistance across departments, ensuring daily tasks and general data management duties are completed accurately. • Develop and maintain clear documentation for company processes, proactively identifying and driving workflow improvements. • Support the Services team with administrative tasks by scheduling new projects and maintaining meticulous records to ensure seamless service delivery. • Periodically report on administrative tasks and metrics to senior team members. • Plan and execute team and client offsites including: managing vendor relationships, travel arrangements and scheduling. • Serve as the first point of contact for low-volume customer sales inquiries, and building upgrades or renewals as directed by Account Managers for established customers. • Act as the first line of support for existing customers, translating basic technical questions into actionable solutions or routing complex issues to specialized teams. • Support the back-end sales lifecycle by approving quotes, creating sales orders and setting up customer demo sites. • Provide administrative, regional support to the global SDR team. • Support lead allocation, rules-based lead qualification and basic reporting to the Marketing team. • Manage the day-to-day execution of automated prospecting email campaigns within the region (no cold calling required).