Virtual Cliques

• Perform research on current benchmark trends and audience preferences • Design and implement social media strategy to align with business goals • Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos, and news) • Monitor SEO and web traffic metrics • Collaborate with other teams, like marketing, sales, and customer service to ensure brand consistency • Communicate with followers, respond to queries in a timely manner and monitor customer reviews • Oversee social media accounts design (e.g. Facebook timeline cover, profile pictures, and blog layout) • Suggest and implement new features to develop brand awareness, like promotions and competitions • Stay up-to-date with current technologies and trends in social media, design tools, and applications

• Convince business customers and establish a relationship • Take inbound calls from prospective customers • Gather correct customer information for live transfers to Licensed Insurance Agents

• Work with internal partners to design and produce compelling graphics • Own and manage assigned projects; keep partners informed of developments, deliver on deadlines and check in with mentor in case of bumps • Implement brand standards and help us find new ways to effectively communicate brand mission and values • Stay up to date with best practices and current technological improvements

• Maintain diary, arrange meetings and appointments and provide reminders • Take dictation and minutes and accurately enter data • Produce reports, presentations, and briefs • Develop and carry out an efficient documentation and filing system