We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Administrative Assistant provides various office and location support activities. This person identifies, enhances, and follows specific processes and procedures to maximize the efficiencies of the business to which the support is being provided. The Administrative Assistant also ensures the correct functioning of facilities, office, and/or business support services. In this role, you will: - Conduct complex administrative office coordination assuring smooth, timely, and efficient office operations. - Manage research, collection, analysis, and compilation of data and information for department reports. - Handle files, reports, and financial records, and manage department record retention. - Define a high degree of customer service by fielding internal and external inquiries, resolving or redirecting as appropriate. - Ensure efficient workflow and office operations of the department by following established policies and procedures. - Monitor the internal and external department point of contact ensuring concise communication with employees, stakeholders, and members of the senior management. - Evaluate performance within the department, ensuring compliance and continuous improvement. - Perform other duties as assigned. Required Qualifications - 3+ years of experience in an administrative role, specifically supporting executives. - Ability to work Monday-Friday from 8am-5pm Eastern Standard Time. Preferred Qualifications - Basic awareness of problem solving and decision-making skills. - Strong organizational and time management skills. - Ability to be successful in a fast-paced environment. - Ability to be proactive and operate independently. - Strong collaboration skills. - Previous experience utilizing Concur and Ariba. - Bachelor’s degree. Education - High school diploma or GED. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $49.08 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/19/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• Prepare quotes and submit proposals to insurers. • Provide service and manage cooperative members in coordination with Cooperative Units and their managers. • Manage proposals, monitoring issuances, pending items and rejections. • Issue boletos (payment slips) and insurance certificates. • Handle various requests related to insurance operations. • Clarify queries from managers and cooperative members, ensuring compliance with service standards, efficiency, safety, quality and productivity. • Contribute to achieving the goals established by the Unit.

• Perform all administrative tasks • Organize contacts

Role Description We are looking for a warm, organized, and detail-oriented Virtual Veterinary Office Assistant to support busy clinics. You will act as the first point of contact for pet owners—handling calls, scheduling appointments, managing follow-ups, and ensuring a smooth client experience. This role requires strong communication skills, confidence on the phone, and the ability to stay calm when assisting concerned or emotional clients. Key Responsibilities - Client Communication - Answer incoming calls with professionalism, empathy, and clarity - Support pet owners with questions and appointment coordination - Scheduling & Calendar Management - Schedule, reschedule, and confirm appointments - Ensure efficient calendar utilization based on clinic needs - Follow-Ups & Coordination - Follow up on missed calls, voicemails, cancellations, and no-shows - Route messages to the appropriate clinic staff - Administrative Support - Maintain accurate client and patient records - Support inbox management, reminders, and daily admin workflows - Client Experience - Deliver a calm and supportive tone aligned with veterinary care standards - Handle high call volumes while maintaining quality service Qualifications - +3 years of experience in customer service, receptionist, or scheduling roles - Experience in veterinary, medical, or high-volume service environments (preferred) - Strong phone presence and ability to manage frequent calls - Comfortable using CRM systems, scheduling tools, and digital platforms - High attention to detail and strong organizational skills - Fluent English (spoken and written) - Spanish is a strong plus - Reliable remote setup with stable internet - Available to work full-time in U.S. time zones - Professional and quiet remote work setup (PC) with reliable high-speed internet - Strong Zoom presence and polished communication skills - Ability to balance client interactions with administrative responsibilities - Submission of an introductory video is required as part of the hiring process