Valet Living

Regional Director of Sales Locations - Columbus, OH - Indianapolis, IN Hybrid Full time Job Description Own the Region. Build Relationships. Drive Market Growth. At Valet Living, our success is built on strong partnerships, local market expertise, and a consultative approach to solving client needs. As Regional Director of Sales, you will lead revenue growth and expand our presence across a defined multi-state region, working closely with regional and national sales leadership. Reporting to the Vice President of Sales, this role is responsible for developing strategic relationships with key regional clients, identifying new business opportunities, and driving both new and existing account growth. You’ll operate as a trusted advisor to clients while partnering cross-functionally to ensure consistent execution and long-term success. Compensation & Work Environment Details: On-Target Earnings (OTE): $144,000 - $160,000 Salary Range: $90,000 - $100,000 Monthly Commission: Uncapped Ramp Up Guarantee: Monthly guarantee during ramp-up period Auto Allowance & Reimbursement: Bi-weekly fixed contribution + monthly variable mileage reimbursement Work Environment: Remote with travel up to 50% within designated territory What You’ll Do: - Drive Regional Sales Strategy: Develop and execute a comprehensive sales plan to achieve revenue targets and increase market share across a defined multi-state region (typically 4–8 states). - Identify & Pursue New Business: Partner with national sales to prospect and target 18–20 key regional accounts (5K–20K units), building a strong pipeline of new opportunities. - Grow & Manage Key Accounts: Expand existing accounts while strategically aligning with broader sales coverage to minimize overlap with national and local territories. - Build Executive Relationships: Establish and maintain strong relationships with key stakeholders, positioning yourself as a trusted advisor to client organizations. - Lead Consultative Sales Engagements: Conduct needs assessments, identify client challenges, and develop tailored solutions in collaboration with regional and national stakeholders. - Support Regional & National Strategy: Manage a broad regional account base while contributing to nationwide sales initiatives and long-term growth strategy. - Collaborate Cross-Functionally: Partner with marketing, operations, product, and customer support teams to ensure seamless execution and high client satisfaction. - Monitor Market & Competitive Trends: Stay informed on industry developments, competitor activity, and market dynamics to identify new opportunities and adjust strategy. - Lead Sales Execution: Prepare and deliver presentations, proposals, and contract negotiations to win new business and expand existing relationships. - Own Forecasting & Reporting: Track performance metrics, analyze sales data, and provide regular updates on pipeline, forecasts, and results. - Develop Sales Talent: Provide mentorship, guidance, and support to junior sales team members to drive development and performance. - Represent Valet Living in Market: Attend industry events, conferences, and networking opportunities to promote the brand and drive business development. - Maintain CRM Discipline: Keep Salesforce updated with accurate pipeline, client activity, and opportunity tracking. We’re Looking For: - Proven B2B Sales Experience: Bachelor’s degree required with 5+ years of success in consultative B2B sales environments. - Multifamily Industry Expertise: Experience selling into the multifamily space strongly preferred; background as an RSE, Market Director, or similar role is a plus. - Strategic Account Management: Demonstrated success managing and growing large account bases through multi-level, relationship-driven selling. - Consistent Revenue Performance: Track record of exceeding sales targets and driving growth against defined KPIs and quotas. - Strong Communicator & Negotiator: Excellent presentation, negotiation, and communication skills with the ability to influence stakeholders at all levels. - Consultative Sales Approach: Skilled in solution-based selling with the ability to articulate value in competitive environments. - Collaborative Team Player: Proven ability to partner effectively with both regional field sales teams and national sales leadership. - Analytical & Results-Oriented: Comfortable using data to inform decisions, track performance, and refine strategy. - Technically Proficient: Experience using Salesforce CRM and Microsoft Office tools (Excel, PowerPoint, Word). - Relationship Builder: Strong ability to establish rapport and build trust across diverse client and internal stakeholder groups. - Operationally Flexible: Willingness to travel up to 50% as needed across a multi-state territory. Why You’ll Love Working with Us: At Valet Living, we don’t just provide essential services; we build careers, create opportunities, and cultivate a culture of excellence. As part of our team, you’ll experience a workplace where leadership is about service, growth is the norm, and every detail matters. Comprehensive Benefits: - Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts - Flexible Time Off: No preset accruals - manage your time and work-life balance your way, plus 10 company-paid holidays. - Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage - Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center - Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs The final compensation offered will be determined based on various factors, including the candidate's location, level of experience, and skill set. As such, it may fall outside the range listed above. The application window is anticipated to close 60 days from the date the job is posted. Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

• Manage a large book of business, develop retention strategies, and ensure a high level of client satisfaction and contract renewals. • Serve as the lead point of contact for client interactions, building strong relationships and deepening engagement across your portfolio. • Recognize and communicate upsell opportunities and new business potential to sales partners, helping grow revenue within existing accounts. • Respond to service issues, resolve escalations, and proactively manage concerns with clients and operational partners to maintain service excellence. • Utilize Salesforce to manage workflows, identify at-risk accounts, and prioritize outreach based on service performance and client needs. • Partner with field operations and sales teams to drive solutions, facilitate service recoveries, and ensure client expectations are exceeded. • Document all client interactions, issue resolutions, and contract updates to maintain clear visibility into account health and performance.

• Collaborate with regional leadership to assess staffing needs and create recruitment strategies • Manage the end-to-end recruitment process • Review candidate applications and conduct phone screenings • Provide a positive candidate experience by delivering clear information • Utilize various sourcing methods to attract talent • Build and maintain a pipeline of qualified candidates • Ensure adherence to EEO/ADA guidelines, maintaining accurate records • Stay updated with industry trends and recruitment best practices • Manage offer and pre-boarding process for new hires • Regularly check in with hiring managers to assess recruitment effectiveness

Role Description Valet Living is hiring a Support Representative (Customer Service Representative) to help deliver best-in-class service to our clients and residents. In this role, you’ll handle inbound and outbound calls, emails, live chats, and web leads—resolving issues, answering questions, and ensuring every interaction is positive and professional. This is a great opportunity for someone with strong customer service skills who thrives in a fast-paced environment, enjoys solving problems, and takes pride in providing outstanding client experience. Compensation & Work Environment Details: - Pay Range: $16 - $18 per hour - Schedule: Sunday 4pm-11pm, Monday-Wednesday 2pm-11pm, Thursday 1pm-12am EST - Work Environment: 100% remote, home-based What You’ll Do: - Deliver an Outstanding Customer Experience: - Manage high volumes of phone calls, emails, live chats, and web inquiries daily. - Actively listen, ask clarifying questions, and deliver thoughtful solutions to clients and residents. - Handle complaints with empathy, professionalism, and a sense of urgency to resolve issues promptly. - Conduct client satisfaction calls and send digital surveys to gather feedback and strengthen relationships. - Recommend additional services or products when appropriate to support client needs. - Keep Service Running Smoothly: - Accurately document all interactions in Salesforce. - Collaborate with internal teams to meet client needs and escalate complex issues when needed. - Become a subject matter expert across all Valet Living service offerings to answer questions confidently. - Support special projects and service recovery efforts as assigned. - Manage Daily Administrative Tasks: - Ensure data integrity in Salesforce and other systems. - Follow up on unresolved issues and ensure timely closure. - Respond to email requests and provide backup for reception phones when needed. Qualifications - At least 2 years in a customer care role, preferably in a high-volume call center. - Bilingual (English/Spanish): Preferred but not required. - Comfortable with CRM systems (Salesforce preferred), live chat platforms, AI tools, and Microsoft Office (Outlook, Excel, Word, PowerPoint). - Clear, professional verbal and written communication skills. - Quick thinker who can adapt and resolve issues efficiently. - Able to multitask, track service requests, and follow through on commitments. Education - High school diploma required. Benefits - Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts. - Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage. - Paid Time Off: Up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day. - Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center. - Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs. Company Description At Valet Living, we don’t just provide essential services—we build careers, create opportunities, and cultivate a culture of excellence. As part of our team, you’ll experience a workplace where leadership is about service, growth is the norm, and every detail matters.

Role Description MultiPro Property Solutions is seeking a results-driven Regional Director to lead our Eastern operations with a sharp focus on profitability, operational excellence, and client satisfaction. Reporting to the President, this hands-on leader will oversee multiple branches across Florida and Georgia. If you excel in scaling teams, turning around underperforming branches, and driving revenue across multi-family services, this role offers a unique opportunity to shape the success of a growing business unit. What You’ll Do - Drive Regional Results: Oversee all aspects of branch operations within your region, ensuring each location meets revenue, gross profit, and EBITDA targets. - Lead & Develop Teams: Recruit, train, and mentor Branch Managers to lead high-performing local teams focused on execution and growth. - Launch & Turnaround Branches: Lead new market launches and guide turnaround efforts for underperforming branches. - Manage P&L: Own full regional P&L responsibility and manage resource planning to support current operations and future growth. - Enable Sales Execution: Deploy our full suite of Make-Ready, Repair & Maintenance, and CapEx services in partnership with local teams to meet client needs and revenue goals. - Deliver Business Reviews: Prepare and present operational and financial performance updates on a monthly, quarterly, and annual basis. - Elevate the Client Experience: Champion service consistency, retention, and satisfaction through site visits, quality checks, and proactive communication. - Operational Excellence: Implement KPIs, streamline processes, and drive adoption of companywide systems and initiatives. - Promote a Safety Culture: Reinforce safety standards and protocols at every branch location. - Support Change & Growth: Champion regional readiness for new initiatives and operational transformation. Qualifications - 10+ years in regional operations with multi-location oversight and full P&L accountability. - Proven success launching and turning around Branch operations in high-growth, service-based industries. - Experience in multi-family services, specifically make-ready, repair & maintenance, or CapEx, is highly preferred. - Bachelor’s degree required; Master’s degree preferred. - Strong background in KPI management, forecasting, and cross-functional leadership. - Track record of hiring, coaching, and retaining high-performing branch-level talent. - Strong written and verbal communication skills, with the ability to lead across levels and functions. - Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams). Requirements - Must be able to walk properties, navigate stairs, and lift up to 25 lbs. - Work may involve exposure to outdoor environments in varying weather conditions. - Valid driver’s license and acceptable driving record required. - Availability to work irregular hours based on business needs. Benefits - Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts. - Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage. - Flexible Time Off: Enjoy the freedom of no preset accruals, empowering you to manage your time, responsibilities, and work-life balance with ease. Plus, take advantage of 10 company-provided holidays. - Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center. - Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs. Company Description At MultiPro Property Solutions, we recognize talent, reward ambition, and promote from within. If you’re looking for a place where effort leads to opportunity, innovation is encouraged, and leadership is earned, you’ve found it. Join Us in Building What’s Next: At MultiPro, leadership means rolling up your sleeves, inspiring people, and delivering results. If you’re ready to lead a region with purpose and performance, apply now and help build what’s next.

Role Description At Valet Living, strong client experience drives retention, growth, and long-term partnerships. As a Client Experience Manager, you will lead how we support, retain, and grow our client base through responsive service and proactive engagement. Reporting to the Vice President, Standards & Experience, this role partners closely with Sales and Operations to improve client satisfaction, retention, and issue resolution across a large, multi-market portfolio. You will lead and develop a team of Inside Account Executives managing books of business across 500+ communities, driving consistent execution, strong communication, and effective problem resolution. Compensation & Work Environment Details - Salary Range: $90,000 - $110,000 - Bonus: 10% of annual salary - Work Environment: US - Remote - Travel: 20% What You’ll Do - Lead & Develop the Team: - Manage and coach Inside Account Executives, setting clear expectations and driving performance. - Drive Retention Strategy: - Improve responsiveness, issue resolution, and client communication to strengthen retention. - Reduce Client Churn: - Address client concerns quickly and effectively to minimize cancellations. - Elevate Client Experience: - Build a culture focused on proactive support and efficient problem-solving. - Prioritize & Execute: - Ensure the team focuses on high-impact issues and manages competing priorities effectively. - Coach Client Communication: - Guide the team in handling complex situations, de-escalating issues, and delivering solutions. - Partner Cross-Functionally: - Work with Sales, Operations, and key stakeholders to resolve issues and improve processes. - Use Data to Drive Decisions: - Analyze trends and performance to improve resolution effectiveness and retention outcomes. - Improve Processes: - Identify gaps and implement solutions that improve efficiency and workflows. - Hire & Develop Talent: - Recruit, onboard, and train team members to build a high-performing team. - Monitor Trends & Performance: - Track market dynamics, cancellations, and retention trends. - Track & Improve KPIs: - Monitor churn, renewal rates, and customer lifetime value to drive continuous improvement. - Support Business Initiatives: - Partner on pricing and product strategies that impact the client experience. Qualifications - Bachelor’s degree in Business, Marketing, or a related field, with 5+ years of experience leading sales and/or customer support teams in high-volume, multi-location environments. - Proven success in customer retention, account management, or similar roles, with the ability to improve client satisfaction and reduce churn. - Experience leading teams across multiple markets or geographies in a remote or distributed environment. - Ability to develop and execute strategies that enhance the client experience and drive long-term value. - Experience leveraging CRM platforms and data to evaluate performance and inform decisions. - Ability to engage effectively with clients, team members, and cross-functional stakeholders. - Ability to navigate complex challenges with a solution-oriented mindset and strong attention to detail. - Focus on improving workflows, driving efficiency, and enhancing team performance. - Ability to manage competing priorities and execute effectively in a fast-paced environment. Benefits - Health Benefits: - Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts. - Flexible Time Off: - No preset accruals - manage your time and work-life balance your way, plus 10 company-paid holidays. - Financial Security: - 401k with company match, life and disability insurance, AD&D, and business travel coverage. - Professional Development: - Tuition reimbursement up to $5,250 per year and access to our online education center. - Additional Perks: - Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs.

Title: Area Leader Location: Charlotte United States Job Description: Supervise Operations. Drive Service Excellence. Grow Your Career. Valet Living is hiring a field-based Area Leader to help oversee our nightly waste, recycling, and compost collection services. In this role, you'll manage a team of 15 to 40 part-time Service Valets across 20 to 40 multifamily communities-ensuring our service runs smoothly, safely, and on time. This is a great opportunity for someone with supervisory experience who enjoys solving problems, using data to drive decisions and keeping operations on track. Compensation & Work Environment Details: Pay Range: $21.50 - $23 per hour Company Vehicle: provided by the company Work Schedule: Sunday - Thursday from 6:00 PM - 12:30 AM core hours, plus two flexible hours to complete your 8-hour shift. (Schedule may vary based on business needs.) Work Environment: 70% field-based / 30% remote administrative What You'll Do: Lead Your Team: - Onboard and train your team of Service Valets to deliver high-quality waste, recycling, and compost collection services. - Provide on-the-job coaching and support, by conducting regular team meetings and safety checks to reinforce best practices and service standards. - Manage schedules, approve timecards, and ensure your team stays on track and within budget. - Foster a culture of accountability, open communication, and continuous improvement. Keep Operations Running Smoothly: - Step in when needed to ensure uninterrupted service-service reliability starts with you. - Visit properties to review service quality, complete audits, and resolve any issues that come up. - Use technology tools like the iValet dashboard to track performance and ensure timely service completion. - Respond to resident or property concerns quickly and professionally. - Ensure Service Valets have the tools, equipment, and access needed to complete their routes. Support Daily and Administrative Tasks: - Assist with hiring and training new Service Valets. - Pick up and distribute supplies, PPE, and containers as needed. - Work with your Operations Manager to monitor staffing levels and manage costs. - Help with special projects or service recovery efforts as assigned. - Oversee company vehicle maintenance and ensure fleet safety standards are met. What We're Looking For: - Supervisory Experience: At least one-year prior experience overseeing a team or crew in a hands-on environment, preferred. - Organized and Detail-Oriented: Able to manage schedules, track service, and follow up on issues. - Tech-Savvy: Comfortable using Microsoft Office Suite and learning new platforms. - Data-Driven: Strong analytical skills with the ability to interpret reports and make decisions. - Strong Communicator: Clear verbal and written communication skills. - Problem Solver: Quick to adapt, address issues, and find solutions. - Education: High school diploma or GED required. - Valid Driver's License: Required, with the ability to operate a company vehicle. Physical Requirements: - Ability to lift and carry up to 50 lbs. - Comfortable walking long distances (including stairs) and working outdoors in varying weather conditions. - Tolerant of disagreeable odors (it's part of the job!) Why You'll Love Working with Us: At Valet Living, we don't just provide essential services-we build careers, create opportunities, and cultivate a culture of excellence. As part of our team, you'll experience a workplace where leadership is about service, growth is the norm, and every detail matters. Comprehensive Benefits: - Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts - Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage - Paid Time Off: Up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day - Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center - Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs The final compensation offered will be determined based on various factors, including the candidate's location, level of experience, and skill set. As such, it may fall outside the range listed above. The application window is anticipated to close 60 days from the date the job is posted. Ready to take the next step in your career? Apply today! Are you a current Valet Living employee? If so, click here to apply. Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Title: Area Leader Location: Columbus, OH, United States Job Description: Full time job requisition id R0030143 Supervise Operations. Drive Service Excellence. Grow Your Career. Valet Living is hiring a field-based Area Leader to help oversee our nightly waste, recycling, and compost collection services. In this role, you’ll manage a team of 15 to 40 part-time Service Valets across 20 to 40 multifamily communities—ensuring our service runs smoothly, safely, and on time. This is a great opportunity for someone with supervisory experience who enjoys solving problems, using data to drive decisions and keeping operations on track. Compensation & Work Environment Details: Pay Range: $21.50 - $23 per hour Company Vehicle: provided by the company Work Schedule: Sunday – Thursday from 6:00 PM – 12:30 AM core hours, plus two flexible hours to complete your 8-hour shift. (Schedule may vary based on business needs.) Work Environment: 70% field-based / 30% remote administrative What You’ll Do: Lead Your Team: - Onboard and train your team of Service Valets to deliver high-quality waste, recycling, and compost collection services. - Provide on-the-job coaching and support, by conducting regular team meetings and safety checks to reinforce best practices and service standards. - Manage schedules, approve timecards, and ensure your team stays on track and within budget. - Foster a culture of accountability, open communication, and continuous improvement. Keep Operations Running Smoothly: - Step in when needed to ensure uninterrupted service—service reliability starts with you. - Visit properties to review service quality, complete audits, and resolve any issues that come up. - Use technology tools like the iValet dashboard to track performance and ensure timely service completion. - Respond to resident or property concerns quickly and professionally. - Ensure Service Valets have the tools, equipment, and access needed to complete their routes. Support Daily and Administrative Tasks: - Assist with hiring and training new Service Valets. - Pick up and distribute supplies, PPE, and containers as needed. - Work with your Operations Manager to monitor staffing levels and manage costs. - Help with special projects or service recovery efforts as assigned. - Oversee company vehicle maintenance and ensure fleet safety standards are met. What We’re Looking For: - Supervisory Experience: At least one-year prior experience overseeing a team or crew in a hands-on environment, preferred. - Organized and Detail-Oriented: Able to manage schedules, track service, and follow up on issues. - Tech-Savvy: Comfortable using Microsoft Office Suite and learning new platforms. - Data-Driven: Strong analytical skills with the ability to interpret reports and make decisions. - Strong Communicator: Clear verbal and written communication skills. - Problem Solver: Quick to adapt, address issues, and find solutions. - Education: High school diploma or GED required. - Valid Driver’s License: Required, with the ability to operate a company vehicle. Physical Requirements: - Ability to lift and carry up to 50 lbs. - Comfortable walking long distances (including stairs) and working outdoors in varying weather conditions. - Tolerant of disagreeable odors (it’s part of the job!) Why You’ll Love Working with Us: At Valet Living, we don’t just provide essential services—we build careers, create opportunities, and cultivate a culture of excellence. As part of our team, you’ll experience a workplace where leadership is about service, growth is the norm, and every detail matters. Comprehensive Benefits: - Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts - Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage - Paid Time Off: Up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day - Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center - Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs The final compensation offered will be determined based on various factors, including the candidate's location, level of experience, and skill set. As such, it may fall outside the range listed above. Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Role Description Own the Credit Strategy. Strengthen Cash Flow. Build Scalable Financial Discipline. At Valet Living, financial performance depends on strong partnerships, disciplined execution, and scalable processes. As Director of Credit, you will lead the Credit and Billing/Accounts Receivable functions with a clear mandate: - Improve cash flow - Reduce receivables risk - Build systems and teams that support sustainable growth Reporting directly to the Vice President, Controller, this role blends strategic leadership with hands-on execution. You’ll partner closely with Sales, Accounting, IT, and executive leadership to drive operational excellence while maintaining strong controls, transparency, and collaboration across the business. Compensation & Work Environment Details - Salary Range: $125,000 – $135,000 per year - Bonus: 15% of annual salary - Work Environment: Remote with 10% travel required What You’ll Do - Lead and Own the Credit Function: - Set and manage goals tied to key performance indicators including Days Sales Outstanding (DSO), bad debt exposure, and credit limits while driving continuous improvement across the credit lifecycle. - Establish Credit and Billing Policies: - Develop and maintain policies for billing, cash application, credit limits, credit holds, and collections to ensure consistency, compliance, and financial discipline. - Optimize Billing and Collections Processes: - Design and implement scalable procedures and technology-enabled solutions to streamline billing, collections, and credit limit management. - Partner Closely with Sales Leadership: - Build strong working relationships with Sales management to support revenue growth while balancing risk, including collaborating on overdue accounts, contract changes, and large project impacts on collections. - Lead and Develop High-Performing Teams: - Manage, mentor, and develop the Billing, Cash Application, and Collections teams to ensure timely invoicing, accurate cash application, and effective recovery of overdue balances. - Drive Cross-Functional Integration: - Work alongside IT and Salesforce teams to ensure effective integration between Salesforce (CRM) and Oracle (GL), supporting accurate billing, reporting, and data flow. - Strengthen Cash Visibility and Forecasting: - Ensure daily bank reconciliations are completed and reported accurately, while supporting the VP/Corporate Controller with cash forecasting and visibility. - Support Growth and Acquisitions: - Partner on acquisition integrations to ensure new entities are successfully onboarded into billing, collections, and client communication processes. - Provide Executive-Level Reporting: - Prepare and present monthly Accounts Receivable aging to the CFO and VP of Accounting, offering insights into receivables health, trends, and risk exposure. Qualifications - Bachelor’s degree in Finance or Accounting required - 3+ years of progressive experience in high-volume transactional functions within a complex operating environment - Advanced Excel skills and strong analytical capabilities - Preferred experience supporting financial systems implementations and working across CRM and ERP platforms - Outstanding communication and interpersonal skills - Demonstrated success building, mentoring, and leading teams - A “roll-up-your-sleeves” leader who can balance detailed execution with an understanding of broader business and financial objectives Benefits - Health Benefits: - Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts - Flexible Time Off: - No preset accruals - manage your time and work-life balance your way, plus 10 company-paid holidays. - Financial Security: - 401k with company match, life and disability insurance, AD&D, and business travel coverage - Professional Development: - Tuition reimbursement up to $5,250 per year and access to our online education center - Additional Perks: - Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs

Role Description Are you a detail‑oriented professional with a strong financial and administrative background? Do you enjoy working cross‑functionally, reconciling data, and ensuring accuracy in billing and invoicing? If so, MultiPro Property Solutions is looking for you! Reporting to the Billing Manager, the Billing Specialist will: - Assist in closing completed work orders. - Verify the accuracy of customer and contractor billings for service invoices. - Perform the necessary reconciling, investigation, and resolution of any discrepancies. - Provide accurate and timely verification of independent subcontractor labor costs on service invoices. - Ensure correct pricing is on each work order to customer Purchase Order or pre-determined pricing. - Close out work order billings to move along to accounting for customer invoicing and assure timely revenue recognition for the Branch. The ideal candidate will be highly organized, have strong financial, administrative and communication skills, and possess strong math and organizational skills. You will interact with Branch personnel and Corporate Accounting daily as part of a remote working team environment. Qualifications - High School Diploma or GED required. - Associate Degree in Finance, Accounting, Business Management, or related field preferred. - 2+ years of billing, invoicing, financial audit, or data entry experience. - Accounting experience preferred. - Prior customer service experience preferred. Requirements - Strong math skills with exceptional attention to detail. - High level of accuracy and organization in a fast‑paced environment. - Excellent communication skills (written and verbal) with a sense of urgency. - Strong analytical and problem‑solving abilities. - Ability to work independently with minimal supervision. - Comfortable multitasking and managing competing priorities. - Proficient in Microsoft Office (Excel, Word, PowerPoint, Teams). - Salesforce experience highly preferred. - Comfortable learning and adapting to new technology platforms and CRM systems. Benefits - Health Benefits: Medical, dental, and vision coverage, plus HSA with employer contributions and flexible spending accounts. - Financial Security: 401(k) with company match, life insurance, disability coverage, AD&D, and business travel insurance. - Paid Time Off: Up to 15 days of PTO annually, plus 10 paid holidays, 1 floating holiday, and 1 volunteer day. - Professional Development: Tuition reimbursement up to $5,250 per year and access to an online education center. - Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, recognition rewards, and free access to Torch Fitness virtual programs.