Tyk

• Leading complex deployments, migrations, and strategic customer initiatives in the realm of API Management, Infrastructure, GitOps, and more • Designing complex, scalable implementation architectures and solving tactical technical challenges • Working directly with customer’s engineering teams in building out their lower and production environments • Delivering Professional Services engagements and supporting strategic accounts • Identifying risks, removing blockers, and driving successful delivery outcomes • Collaborating across Customer Success, Product, Engineering, and Sales teams • Feeding real-world customer insight back into product and platform improvements • Dives deep into product & code to identify root causes, problem solve solutions and if necessary, engineer pull requests to unblock the customer

• Own the technical onboarding journey from post-sale through to production readiness • Act as a trusted technical advisor to customer engineering teams • Guide customers on architecture, best practices, and long-term platform adoption • Troubleshoot technical and production challenges alongside customers • Deliver workshops, enablement sessions, and technical guidance • Identify adoption risks and proactively drive successful outcomes • Partner closely with Account Managers to support strategic accounts and expansion opportunities • Collaborate across Presales, Support, Product, and Engineering to improve the customer experience

• Maintaining global Tyk Cloud within SL(A/I/O)s you will help to define • Identifying reliability issues and working together with your squad to solve them • Identifying and introducing new metrics and building relevant dashboards • Participating in the on-call rotation • Working with your squad to expand multi-region and multi-cloud reach of the platform • Documenting operational knowledge • Conducting post-incident analysis • Automating common tasks • Be a key shaper and contributor to our continuous improvement agenda – be it the clarity of our user stories, how we estimate, communicate with other teams or customers – we expect this role to be advocate of continuous improvement • Reliability of our new global Tyk Cloud platform • Automation of operations and support • Writing and maintaining documentation on SRE processes and policies • Recommending and implementing ways of driving operational efficiency and driving down our cost to run, without impacting service • Assisting in penetration testing for Cloud through liaising with our provider, providing technical details, and environment setup • Incident management

• As an Account Manager at Tyk, you own and develop long-term relationships with our customers. • Tyk provides a technical platform used by engineering teams to build, secure, and operate APIs that power modern digital services. • You are the commercial owner of a portfolio of accounts, responsible for maintaining strong partnerships and ensuring customers continue to realise value from the platform over time. • You’ll work closely with colleagues across sales, product, and technical teams, ensuring customers have the support and clarity they need while maintaining ownership of the overall commercial relationship.

• As an Account Manager at Tyk, you own and develop long-term relationships with our customers. • Tyk provides a technical platform used by engineering teams to build, secure, and operate APIs that power modern digital services. • Ensure customers continue to realise value from the platform over time. • Maintain strong partnerships. • Collaborate with sales, product, and technical teams for support and clarity.

Who are Tyk, and what do we do? The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)  If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent – even Antarctica. Our Mission Tyk is on a mission to connect every system in the world. We’ve started by building an API Management platform. Total flexibility, default remote, radical responsibility We offer unlimited paid holidays and remote working from anywhere in the world, for everyone, Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier.  The role: As an Account Manager at Tyk, you own and develop long-term relationships with our customers. Tyk provides a technical platform used by engineering teams to build, secure, and operate APIs that power modern digital services. Increasingly, those APIs are also becoming the connective layer for AI-powered systems and intelligent applications, and our customers rely on Tyk to manage that complexity at scale. In this role, you are the commercial owner of a portfolio of accounts, responsible for maintaining strong partnerships and ensuring customers continue to realise value from the platform over time. Our customers often operate in complex technical environments with multiple stakeholders across engineering, platform, and leadership teams. Success in this role comes from understanding those environments, building trusted relationships, and connecting customers with the right expertise within Tyk to help them move forward. You’ll work closely with colleagues across sales, product, and technical teams, ensuring customers have the support and clarity they need while maintaining ownership of the overall commercial relationship.

Who are Tyk, and what do we do? The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)  If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent – even Antarctica. Our Mission Tyk is on a mission to connect every system in the world. We’ve started by building an API Management platform. Total flexibility, default remote, radical responsibility We offer unlimited paid holidays and remote working from anywhere in the world, for everyone, Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier.  The role: As an Account Manager at Tyk, you own and develop long-term relationships with our customers. Tyk provides a technical platform used by engineering teams to build, secure, and operate APIs that power modern digital services. Increasingly, those APIs are also becoming the connective layer for AI-powered systems and intelligent applications, and our customers rely on Tyk to manage that complexity at scale. In this role, you are the commercial owner of a portfolio of accounts, responsible for maintaining strong partnerships and ensuring customers continue to realise value from the platform over time. Our customers often operate in complex technical environments with multiple stakeholders across engineering, platform, and leadership teams. Success in this role comes from understanding those environments, building trusted relationships, and connecting customers with the right expertise within Tyk to help them move forward. You’ll work closely with colleagues across sales, product, and technical teams, ensuring customers have the support and clarity they need while maintaining ownership of the overall commercial relationship.

• Work with a defined set of strategic enterprise accounts • Create momentum and win new logos • Develop and execute account plans • Lead structured discovery and qualification • Build credibility with stakeholders • Navigate long-cycle deals with clarity • Qualify and disqualify rigorously • Collaborate closely with Account Managers for strategic expansion

Who are Tyk, and what do we do? The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)  If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent – even Antarctica. Our Mission Tyk is on a mission to connect every system in the world. We’ve started by building an API Management platform. Total flexibility, default remote, radical responsibility We offer unlimited paid holidays and remote working from anywhere in the world, for everyone, Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier.  If this sounds like an environment that you believe could work for you then read on to find out more. The role: At Tyk, our Enterprise Account Executives don’t wait for deals to arrive, they create momentum. You’ll work with a defined set of strategic enterprise accounts, winning new logos and expanding existing customers by selling a sophisticated, highly technical platform to experienced buyers. This is complex, long-cycle selling with real depth: multiple stakeholders, technical validation, executive alignment, and disciplined deal execution from first conversation to close. If you enjoy thoughtful outbound, structured sales motions and earning trust in senior buying committees, this role will feel right at home. What you’ll be responsible for This role covers two strategic sales motions within named enterprise accounts: 1. New logo acquisition - You’ll own the end-to-end pursuit of new strategic customers: - Develop and execute account plans: stakeholder mapping, entry strategy, and path-to-close - Lead structured discovery and qualification in complex buying environments - Build credibility with technical, commercial, and executive stakeholders - Navigate long-cycle deals with clarity, discipline, and focus on deal quality - Qualify and disqualify rigorously to prioritise winnable opportunities 2. Strategic expansion (in partnership with Account Management) - Once customers are live, you’ll work closely with Account Managers to: - Identify expansion signals and shape them into qualified opportunities - Own the commercial execution of expansion deals (new products, teams, use cases, or footprint) - Ensure expansion activity strengthens long-term account health and customer outcomes - You do not own renewals. After close, ownership transitions cleanly to Account Management and Customer Success so customers experience continuity, not handover friction. How you’ll do it - Own a defined strategic account set, with accountability for focus, prioritisation, and penetration - Build and maintain a healthy, high-quality pipeline across new logo and expansion opportunities - Partner with Marketing and ecosystem partners on targeted inbound and outbound motions - Use account-level research and insight to earn executive access and multi-threaded sponsorship - Run a disciplined qualification methodology (e.g. MEDDPICC or equivalent) - Build compelling business cases aligned to customer priorities and outcomes - Collaborate closely with presales, partners, and senior technical leadership on high-stakes pursuits - Maintain strong CRM hygiene, opportunity planning, and reliable forecasting - Execute clean handoffs to Account Management and Customer Success post-sale Success in this role is measured by: - Consistent creation of high-quality strategic pipeline - Strong win rates on well-qualified opportunities - Clean execution and handover that sets customers up for long-term success

Who are Tyk, and what do we do? The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)  If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent – even Antarctica. Our Mission Tyk is on a mission to connect every system in the world. We’ve started by building an API Management platform. Total flexibility, default remote, radical responsibility We offer unlimited paid holidays and remote working from anywhere in the world, for everyone, Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier.  If this sounds like an environment that you believe could work for you then read on to find out more. The role: At Tyk, our Enterprise Account Executives don’t wait for deals to arrive, they create momentum. You’ll work with a defined set of strategic enterprise accounts, winning new logos and expanding existing customers by selling a sophisticated, highly technical platform to experienced buyers. This is complex, long-cycle selling with real depth: multiple stakeholders, technical validation, executive alignment, and disciplined deal execution from first conversation to close. If you enjoy thoughtful outbound, structured sales motions and earning trust in senior buying committees, this role will feel right at home. What you’ll be responsible for This role covers two strategic sales motions within named enterprise accounts: 1. New logo acquisition - You’ll own the end-to-end pursuit of new strategic customers: - Develop and execute account plans: stakeholder mapping, entry strategy, and path-to-close - Lead structured discovery and qualification in complex buying environments - Build credibility with technical, commercial, and executive stakeholders - Navigate long-cycle deals with clarity, discipline, and focus on deal quality - Qualify and disqualify rigorously to prioritise winnable opportunities 2. Strategic expansion (in partnership with Account Management) - Once customers are live, you’ll work closely with Account Managers to: - Identify expansion signals and shape them into qualified opportunities - Own the commercial execution of expansion deals (new products, teams, use cases, or footprint) - Ensure expansion activity strengthens long-term account health and customer outcomes - You do not own renewals. After close, ownership transitions cleanly to Account Management and Customer Success so customers experience continuity, not handover friction. How you’ll do it - Own a defined strategic account set, with accountability for focus, prioritisation, and penetration - Build and maintain a healthy, high-quality pipeline across new logo and expansion opportunities - Partner with Marketing and ecosystem partners on targeted inbound and outbound motions - Use account-level research and insight to earn executive access and multi-threaded sponsorship - Run a disciplined qualification methodology (e.g. MEDDPICC or equivalent) - Build compelling business cases aligned to customer priorities and outcomes - Collaborate closely with presales, partners, and senior technical leadership on high-stakes pursuits - Maintain strong CRM hygiene, opportunity planning, and reliable forecasting - Execute clean handoffs to Account Management and Customer Success post-sale Success in this role is measured by: - Consistent creation of high-quality strategic pipeline - Strong win rates on well-qualified opportunities - Clean execution and handover that sets customers up for long-term success