TUI

Role Description We're looking for a Business Development Specialist to join our Intercruises team in Australia, where you'll play a key role in developing our cruise business and creating unforgettable shore experiences for our guests. - Responsible for the commercial development of the Australian cruise business for assigned clients. - Manage commercial relationships with suppliers. - Prepare financial and content proposals according to client specifications and deadlines. - Achieve competitive rates and attractive margins through negotiation. - Communicate with cruise line clients concerning ongoing Requests for Proposal and Ad Hoc Quotation requests. - Acquire new cruise business by participating in RFPs. - Source and identify new tour products and experiences to enhance the Intercruises portfolio. - Build and maintain strong, collaborative relationships with tour operators and suppliers. - Manage the end-to-end supplier contracting process and rate negotiations. - Conduct site inspections and participate in familiarisation trips when required. Qualifications - Proven experience in the travel industry, preferably with cruise experience. - Comprehensive understanding of the competitive landscape and tourism trends in Australia. - Experience in sales or account management, ideally in the tourism industry. - Strong commercial mindset and proven negotiation skills. - Successful deal closures and building strategic partnerships. - Curious and proactive in sourcing new products and experiences. - Collaborative team player with a flexible, can-do attitude. - Excellent communication skills. - Great organisation and time management skills. - Solid knowledge of digital tools like Salesforce. - Passion for travel, destinations, and delivering exceptional guest experiences. Benefits - Attractive remuneration. - Discretionary bonus schemes. - Generous travel benefits. - Extensive health & well-being support. - Flexible working environment promoting work-life balance. - Access to the Intercruises (TUI) Learning Hub for career development. - Opportunities to work on global projects and teams. - Involvement in local charity and sustainability initiatives like the Intercruises (TUI) Care Foundation.

Role Description We're looking for an Accommodation Revenue Coordinator - Long Haul West to join our team and help us maximize our market share across multiple regions by managing competitive rates, availability, and strategic hotel partnerships. The role will be published until Monday, 18th of May. These roles sit within the Accommodation, Product & Sourcing. The location is flexible; however, you must be based in one of the source markets or destinations covered by the role. Qualifications - Proven commercial acumen and highly analytical thinking. - Proven numerical reasoning skills for data-driven decisions. - Effective negotiation, persuasion, and feedback skills. - Strong written and verbal communication skills. - Service-oriented mindset with strong customer focus. - Skilled at time management and process orientation. - Ability to work under pressure and deliver to tight deadlines. - Proficiency in Microsoft Office applications. - Ability to learn new systems and technologies quickly. - Proven experience working within the travel industry or tour operator environment is desirable. - Excellent written and verbal English language skills; local language skills are desirable. Requirements - You'll source special offers and discounts across relevant destinations and regions. - Manage availability initiatives to ensure optimal inventory control and distribution. - Support regional trading performance by monitoring market trends and competitor activities. - Build and maintain strong hotelier relationships for mutual commercial success. - Implement systematic tracking of availability, bed to seat ratios, and offers activity. - Monitor hotel partner actions within sourcing systems to minimize sales impact. - Communicate shortfall risks and work with sourcing and yield teams to maximize revenue opportunities. Benefits - Attractive remuneration and generous travel benefits. - Extensive health & well-being support. - Encouragement of a healthy work-life balance with a dynamic working environment. - Access to the TUI Learning Hub for career development. - Opportunities to work on global projects and teams. - Involvement in local charity and sustainability initiatives like the TUI Care Foundation.

Role Description As a Senior Digital Analyst, you'll deliver advanced analytics and insights that drive business performance and customer experience improvements within a specific domain at TUI. Working within the Customer Analytics & Data Solutions function, you'll: - Conduct complex data analysis to identify trends, patterns, and opportunities that drive business value. - Analyze customer journeys and conversion funnels, identifying key performance drivers. - Design and maintain dashboards and reporting solutions, creating interactive visualizations while ensuring data accuracy. - Automate processes where possible. - Translate complex analytical findings into clear narratives and actionable recommendations. - Develop business cases and communicate technical concepts to non-technical audiences. - Provide guidance on analytical approaches and mentor junior analysts on technical skills. - Collaborate with cross-functional teams to understand business requirements and develop analytical plans. - Implement process improvements, document methodologies, and create reusable templates. - Proactively identify opportunities for analytics to add value and propose initiatives that drive performance improvements. - Stay current with analytics tools and industry trends, continuously developing skills and sharing knowledge with team members. Qualifications - Bachelor's degree in a quantitative field (Statistics, Mathematics, Economics, Computer Science, Business Analytics) or equivalent experience. - Proven experience in data analytics, business intelligence, or related fields. - Strong analytical skills with the ability to work with complex datasets and derive meaningful insights. - Proficiency in analytics and visualization tools like Tableau, Power BI, and Google Analytics. - Experience working in a data warehouse environment (Snowflake, BigQuery) with the ability to schedule pipelines. - Excellent experience with SQL and other data query languages. - Basic understanding of predictive statistical analytics techniques like regression and clustering. - Excellent communication skills with the ability to present complex findings clearly. - Experience with data storytelling and communicating results to senior leaders. - Strong problem-solving skills, attention to detail, and ability to work independently while managing multiple priorities. - Experience in travel, hospitality, or e-commerce industries is advantageous. - Knowledge of statistical methods and their business applications would be beneficial. - Experience with programming languages (R, Python) for data analysis. - Understanding of digital analytics, CRM analytics, customer analytics, A/B testing, data visualization best practices, and data governance principles would be beneficial. Benefits - Attractive remuneration and discretionary bonus schemes. - Generous travel benefits. - Extensive health & well-being support. - Flexible working environment promoting a healthy work-life balance. - Access to the TUI Learning Hub for career development. - Opportunities for intercultural collaboration on global projects. - Involvement in local charity and sustainability initiatives like the TUI Care Foundation. Company Description At TUI, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.

Role Description We're on the lookout for a talented SAP Finance & Controlling specialist to join our Corporate Systems team – the powerhouse behind TUI's global Finance services. If you're passionate about delivering high-quality solutions in an agile, international environment and want to be part of shaping the future of travel, this could be your next adventure. - As a Senior Functional Consultant, you'll tackle multiple challenges and work closely with a varied set of business and technology stakeholders every day. - A deep understanding of SAP ERP Finance systems (FI/CO) architecture and design will help you effectively deliver, configure and support solutions within a cross-functional team. - Your main responsibility will be the hands-on configuration, enhancement and maintenance of our SAP ECC & S/4 Finance and Controlling solution in a multinational environment, ensuring high-quality and timely delivery while complying with local tax and legal regulations. - Detailed analysis of business requirements is key – you'll translate these into appropriate SAP solutions across FI/CO modules including: - General Ledger - Accounts Payable - Accounts Receivable - Fixed Assets - Cost Center Accounting - Internal Order Management - Master Data - You'll participate actively in our SAP S/4 transformation initiatives, contributing to design, data migration, integration and cut-over activities. - Working with Agile methodology will structure your daily work – think sprints, daily stand-ups, a prioritised backlog and close collaboration with the Product Owner and Scrum Master. Qualifications - Proven experience in the SAP FI/CO area and generalist knowledge in all SAP Finance related processes including record-to-report. - Firm understanding of finance processes in a multinational environment is essential. - Hands-on configuration and customising experience in SAP FI/CO (e.g. GL, AP, AR, Asset Accounting, Cost Center Accounting, Internal Orders, CO-PA, Master Data). - You're passionate about agile software delivery practices, delivering business value, change management and driving continuous improvement. - Fluent in English is a must and good knowledge in Spanish will help. Benefits - Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more. - Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment. - A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions. - Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams. - Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. Company Description From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Role Description Join our RPA Team and help us transform how TUI works. You'll be at the heart of our Power Platform journey, building smart solutions that make a real difference to our business and the people who use them every day. The role will be published until 20th May 2026. You'll work alongside Business Analysts and business stakeholders to: - Design, develop, and implement Power Platform solutions using Power Apps, Power Automate, and Dataverse. - Create scalable and user-friendly applications that optimize business processes. - Continuously perform technical testing of developed applications and flows to ensure functionality, high performance, and user-friendliness. - Monitor performance regularly and adjust applications and flows when data models or business processes change. - Create comprehensive records of technical design, application architecture, user flows, and process documentation. - Meet governance standards, IT security requirements, and audit expectations. - Create regular and ad hoc reports on solution parameters like app usage, flow runs, error rates, and automation effectiveness. - Provide operational support to clients, helping them get the most from the solutions you've built. Qualifications - University degree in Computer Science, Information Systems, Business Informatics, or a comparable qualification. - Proven professional experience in IT, application development, or automation-related environments. - Hands-on experience with Microsoft Power Apps or eagerness to build expertise in the Microsoft Power Platform. - Microsoft certification such as PL-900 is a plus. - Understanding of relational databases, data structures, and core application development principles. - Familiarity with Power Automate, SharePoint, Microsoft 365 tools, and low-code logic building concepts such as Power Fx. - Fluency in English; German language skills are a bonus. Requirements - Ability to work effectively in a global matrix, multi-geography, multi-cultural environment. Benefits - Attractive remuneration and discretionary bonus schemes. - Generous travel benefits. - Extensive health & well-being support. - Flexible working environment promoting a healthy work-life balance. - Access to the TUI Learning Hub to level-up and reach your ambitions. - Opportunities to work on global projects and teams. - Involvement in local charity and sustainability initiatives like the TUI Care Foundation. Company Description From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Role Description We're looking for a Senior HR Reporting and People Analytics Analyst to lead people data, reporting and analytics across BeNe, Nordics and Airline. You'll be the go-to expert for workforce insights in these regions, while also shaping global analytics transformation at TUI. This individual contributor role operates in a highly complex, multi-country data and process landscape, requiring strong prioritisation and the ability to balance regional needs with global standardisation. The role will be published until 12th May 2025. Qualifications - Proven experience delivering people analytics or data analytics solutions in a complex, preferably global, organisation. - Strong expertise in data visualisation and reporting (e.g. Tableau, Power BI) is essential, with the ability to design dashboards for senior stakeholders. - Solid working knowledge of SQL and experience with data warehouses and/or data lakes. - Ability to build automated solutions using Python, Power Query and advanced Excel. - Hands-on experience spans the full analytics solution lifecycle—from requirements gathering through to deployment and continuous improvement. - Skilled at translating complex data into clear insights and actionable recommendations. - Strong stakeholder management abilities and experience influencing senior leaders. - Fluent, professional-level English is required, with excellent communication skills in both written and spoken form. Requirements - Own and lead HR Reporting & People Analytics for BeNe (Belgium, Netherlands, Curaçao, Morocco). - Act as the key contact and escalation point for high-quality, compliant people data and insights. - Partner with regional HR and Finance teams to deliver consistent, decision-ready workforce reporting aligned to global standards. - Provide accurate and timely people insights within the Airline sector. - Drive data governance, quality and compliance improvements across all three regions. - Implement globally standardised and automated analytics solutions that enable senior leaders to make informed workforce decisions. - Lead end-to-end delivery of global HR Reporting & People Analytics projects. - Design and build dashboards using Tableau, Python, Excel and the People Data Warehouse. - Validate HFM data and commentary in collaboration with Finance, ensuring accuracy and timeliness for regional legal entities. Benefits - Attractive remuneration and discretionary bonus schemes. - Generous travel benefits. - Extensive health & well-being support. - Flexible working environment promoting a healthy work-life balance. - Access to the TUI Learning Hub for career development. - Opportunities for intercultural collaboration on global projects and teams. - Involvement in local charity and sustainability initiatives like the TUI Care Foundation. Company Description From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Role Description We're looking for an experienced security leader to join our Governance, Risk and Compliance team, partnering with business and technology leaders across TUI Group to manage information security risks in our Airline Technology Domain. The role will be published until 27th May 2026. You'll promote and inspire a security-first culture at TUI, directing the development and implementation of an enterprise Information Security strategy that's aligned to our business needs. - Leading the provision of Information Security resources, expertise and guidance. - Ensuring each Domain is motivated and empowered to deliver their prioritised roadmap. - Driving adoption of security policies, standards and controls through expert advice. - Protecting our most critical assets with appropriate assurance and rigorous testing. - Managing security incidents effectively through engagement with our security operations team. - Ensuring lessons learned and audit findings are remediated whilst maintaining effective security operations. - Building strong working relationships across business and IT teams. - Explaining complex ideas to audiences at all levels in a persuasive manner. - Reporting on the overall effectiveness of the security programme against defined key performance indicators. - Driving continuous improvement and leading workstreams focused on developing the GRC team. Qualifications - Experienced authentic leader with a solid understanding of technology and managing Information Security risks in the enterprise. - Strong people leadership skills to build a positive enabling security culture based on trust, quality, and pragmatic risk management. - Experience mentoring and developing security talent from different cultural backgrounds. - Great communicator and influencer, comfortable working across hierarchical, organisational, cultural, and market boundaries. - Ability to articulate IT security issues clearly to both technical and non-technical audiences. - Holds a recognised security accreditation (CISSP/CISM/CISA etc.) or equivalent experience with demonstrable Continuous Professional Development. - Maintains a good understanding of latest security threats and mitigating strategies. Requirements - Experience implementing and maintaining an Information Security Management framework such as ISO27001 or NIST CSF. - Strong understanding of international regulatory context, particularly NIS 2, Part-IS, and aviation-specific requirements. - Experience governing or managing audits by aviation regulators across Europe. - Integrating security into software development lifecycle and cloud security. - Good understanding of technology standards like CIS, NIST, PCI, OWASP, ITIL, and COBIT. - Experience with AWS workloads is desirable. Benefits - Attractive remuneration and discretionary bonus schemes. - Generous travel benefits. - Extensive health & well-being support. - Encouragement of a healthy work-life balance with a dynamic working environment. - Access to the TUI Learning Hub to level-up and reach your ambitions. - Opportunities to work on global projects and teams. - Involvement in local charity and sustainability initiatives like the TUI Care Foundation. Company Description From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

We are seeking savvy and skilled individuals like you to join our diverse team of Contact Centre. If you've got the right to work in Spain and speak Romanian & English, plus ideally another European language, keep on reading! ABOUT OUR OFFER - A job at our TUI Contact Centre offers much more than your basic salary which already starts at 21.300€ gross/year, and variable monthly payment of 10% of your salary upon achievement of targets. - You will be working 6 days and have 3 consecutive days off and additional payments for any night shifts, bank holidays will come on top. - We offer remote working from anywhere in Spain on seasonal permanent contracts, multiple permanent career development opportunities. - You'll be compensated for every training day complete and have access to our TUI Learning Hub, TUI Skills Academy & Language Lesson and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub. - Get involved with charity and sustainability initiatives like the TUI Care Foundation Access to the “TUI Club de Benefits” with multiple discounts on products and services across Spain.  ABOUT THE JOB - Guests will contact you 24/7 from around the world via phone, email, SMS, and online messaging—and you’ll be ready to listen, respond, and take action. - You’ll work alongside our smart AI technology to deliver fast, effective support while resolving issues and complaints with empathy and care. - You’ll be part of a rolling rota that includes morning, afternoon, and night shifts, giving you variety and the chance to thrive in a dynamic environment. - You’ll collaborate with global suppliers and TUI teams to fix problems quickly, ensuring our guests can get back to enjoying their holidays. ABOUT YOU - Organized and adaptable – a calm, solutions-focused multitasker who thrives under pressure and embraces change. - Customer-first mindset – confident supporting upset customers across all channels, resolving issues quickly and empathetically. - Tech-savvy and curious – eager to learn, comfortable working with AI tools, and able to retain detailed product knowledge. - Remote-ready and flexible – happy to work rotating shifts from a quiet, professional home setup that supports phone-based work. - Bilingual and confident – fluent in both English and Romanian, ready to support customers across languages with clarity and care. From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know

TUI Business: Expansion Businesses Band: 3 Location(s): 1.Flexible Hours per week: Dependant on local regulation Type of contract: Permanent Head of Commercial, Sundeals Location: UK or Europe Reporting to: Managing Director, Sundeals Scope: International The opportunity Sundeals is being built as TUI’s international value travel business, designed to move faster, operate leaner, and win with customers looking for great value without compromise. We are now looking for a Head of Commercial to play a central role in shaping and scaling this business. This is a senior leadership role with real breadth, covering product, sourcing, pricing, on-sale performance and commercial strategy across multiple markets. It is a chance to help define how Sundeals works, not just run an existing model, and to build a modern, data-led commercial engine that supports profitable growth. What you will be responsible for As Head of Commercial, you will own the end-to-end commercial performance of Sundeals, working closely with Product, Marketing, Finance and regional teams. Your core accountabilities include: Commercial and product strategy - Set and lead the commercial and product strategy for Sundeals, aligned to our value proposition and growth plans - Translate market insight, customer behaviour and performance data into clear priorities and actions Product portfolio and destinations - Shape and manage the accommodation portfolio strategy across markets and destinations - Ensure the right balance of choice, quality and value for our customers - Oversee investment decisions and performance of contracted product Sourcing and contracting - Lead accommodation sourcing stregy and contracting, with a strong focus on agility, flexibility and value - Maximise the performance across the different sourcing methods available within the group and directly within Sundeals - Build and maintain senior relationships with key accommodation partners Pricing, channels and on-sale - Define pricing principles, promotional frameworks and channel strategies - Ensure inventory is optimised on sale, with strong coordination between sourcing, revenue management and trading teams - Drive dynamic, data-led decision-making to maximise margin and conversion Performance and analytics - Embed commercial analytics into everyday decision-making - Track performance, identify opportunities and act quickly where change is needed Leadership and ways of working - Lead and develop an international commercial team - Create clear ways of working, strong collaboration and a culture focused on pace, ownership and continuous improvement What we are looking for This role will suit someone who combines strong commercial judgement with the ability to operate in change. You will bring: - Senior commercial leadership experience in travel or a comparable consumer business - Proven ownership of product, sourcing, pricing and commercial performance - Experience working across multiple markets and distribution channels - Strong financial and analytical capability, comfortable using data to drive decisions - A track record of building and leading high-performing teams - Confidence influencing senior stakeholders and working cross-functionally Fluency in English is essential. Additional languages such as German, French or Dutch are an advantage. Why this role, why now? - You will help shape a growing international business at a formative stage - You will have real influence over strategy, structure and how the commercial function operates - You will work closely with senior leadership and play a visible role in Sundeals’ success - You will be part of a business designed for speed, clarity and accountability ABOUT OUR OFFER - Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more. - Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment. - A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions. - Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams - Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

We are seeking savvy and skilled individuals like you to join our diverse Customer Service Team. If you've got the right to work in Spain and speak Dutch, French & English, language, keep on reading! Our recruitment process includes a language test and online assessment, followed by a virtual interview. ABOUT OUR OFFER - A job at our TUI Contact Centre offers much more than your basic salary which already starts at 21.700€ gross/year, and variable annual payment upon achievement of targets. - You will be working 09.00-18.00 Monday- Friday with occasional Saturdays. When working on a Saturday, time off in lieu will be granted within the same week. Please note that on certain Belgian or Dutch public holidays, work may still be required depending on operational needs in either country. - We offer remote working from anywhere in Spain on permanent seasonal contracts. - You'll be compensated for every training day complete (first 2 weeks) and have access to our TUI Learning Hub, TUI Skills Academy & Language Lesson and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub. - Get involved with charity and sustainability initiatives like the TUI Care Foundation Access to the “TUI Club de Benefits” with multiple discounts on products and services across Spain.  ABOUT THE JOB - You'll provide focused support to customers with complex interactions relating to operational changes, cancellations, and third-party service issues. - Working closely with service providers and internal teams, you'll investigate and resolve customer questions and complaints with confidence and professionalism. - You'll actively sell tourist products and services, spotting opportunities for cross-selling and up-selling to enhance our customers' holiday experiences. - Managing rebooking’s, amendments, and cancellations will be part of your day-to-day, ensuring seamless communication between customers and partners. - You'll oversee customer communication during programme changes, including schedule alterations and service modifications, keeping everyone informed and reassured. - Processing payments, updating customer records, and handling documentation will keep everything running smoothly behind the scenes. ABOUT YOU - You've got excellent customer service skills with a genuine focus on achieving customer satisfaction and building brand trust. - Experience in handling multiple customer contacts and tasks across various systems simultaneously – you're a comfortable multitasker. - Effective communication skills come naturally to you, both verbally and in writing, and you can adapt your style to different cultural contexts. - Problem-solving is your strength, and you've got attention to detail that helps you get to the root of issues quickly. - Working collaboratively as a team player with customers and colleagues is second nature to you. - Bilingual and confident – fluent in both Dutch, French and English, ready to support customers across languages with clarity and care. - You're flexible and happy to work variable shift patterns, including evenings and weekends, to support our customers when they need us most. From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.