TIMOCOM

• Responsibility for the development and enhancement of the Microsoft Dynamics 365 product portfolio (CRM & ERP) • Directing product development according to business and strategic objectives • Analyzing business processes to identify optimization opportunities • Close collaboration with business units, IT, internal development teams and external partners • Translating business requirements into user stories, epics and features • Validating product ideas and coordinating effort and resource estimations • Planning and coordinating releases, preparing functional documentation and supporting training

• As a DevOps Engineer (m/f/d) on the DevEx team, your goal is to make the Internal Developer Platform (IDP) as intuitive and efficient as possible for our developers. • You act as the enabler who removes friction from the software delivery process. • You develop features of our IDP that enable teams to quickly and independently bring applications to the cloud. • Depending on where you live, you either work together with your team at our headquarters in Erkrath twice a week or you have the option to work up to 100% remotely. • You design and implement self-service capabilities within our Internal Developer Platform as well as high-performance CI/CD pipelines in GitLab. • You also establish modern deployment workflows using ArgoCD. • You support teams in taking full responsibility for their services — from the initial code commit to stable operation in the cluster. • As a mentor, you actively coach development teams and convey best practices in cloud-native development and deployment strategies. • In addition, you automate application delivery with Helm. • You act as a service-oriented bridge between development and operations and continuously improve the tools used across the developer journey.

• Automation of cloud infrastructure at the highest level using Terraform and OpenTofu • Design of cloud architecture • Participation in strategic decisions for the development of our Kubernetes platform • Implementation and management of central governance structures • Ensuring the stability and performance of our core services • Further development of our observability stack • Technical consultancy for complex cloud migration projects (particularly Azure)

• Kundenservice für internationalen Kundenstamm • Bearbeitung von Kundenanfragen telefonisch und per E-Mail • Allgemeine administrative Aufgaben im Kundenkontakt • Chance in verschiedene Bereiche zu schnuppern • Weiterbildungsmöglichkeiten nutzen

• Part of the Corporate IT area, translating business objectives and functional requirements into end-to-end solutions within the Microsoft Dynamics 365 landscape • Responsible for solution architecture and overall design across multiple systems (CRM, ERP, Dataverse) • Analyze and optimize existing process and system landscapes with a focus on the scalability of the D365 environment • Analyze and assess requirements and contribute to make-or-buy decisions in the D365 context • Recommend solution approaches with regard to sustainability, maintainability and scalability • Act as a sparring partner for the business, product owners and IT stakeholders in developing solution options • Facilitate workshops and decision-making sessions

• As a DevOps Engineer (m/f/d) on the DevEx team, you will help us continuously improve our Internal Developer Platform (IDP). • Your goal is to make developers' day-to-day work more efficient through automated processes and streamlined workflows. • You will support the rollout of new features and learn how to sustainably remove friction points in software delivery. • Depending on your place of residence, you will either work together with your team at the headquarters in Erkrath twice a week or you will have the option to work up to 100% remotely. • You will contribute to implementing self-service capabilities within our Internal Developer Platform and to building CI/CD pipelines in GitLab. • You will also support the adoption of modern deployment workflows using ArgoCD. • Together with your team, you will support development teams in taking responsibility for their services — from code commit to operation in the cluster. • In addition, you will automate application deployment with Helm. • You will learn best practices in cloud-native development and apply them under guidance in real projects. • You will contribute to the continuous improvement of developer-journey tools and assist with technical questions.

• Develop innovative solutions to automate, scale, and secure the platform • Responsible for automating the cloud infrastructure using Terraform and OpenTofu • Design cloud architecture and contribute to cloud networking • Make decisions regarding the further development of the Kubernetes platform • Implement and manage central governance structures • Ensure the stability and performance of core services • Advance the observability stack and resolve complex infrastructure issues • Provide technical consulting for complex cloud migration projects

• Ausbildung als Kaufmann/-frau für Dialogmarketing bei TIMOCOM • Kundenanfragen und Wünsche telefonisch sowie per E-Mail bearbeiten • Direkter Ansprechpartner für internationale Kunden • Allgemeine administrative Aufgaben im direkten Kundenkontakt erledigen

• architektonisches Rückgrat unserer Internal Developer Platform (IDP). • innovative Lösungen entwickeln, um das Fundament unserer Plattform zu automatisieren, zu skalieren und abzusichern. • an strategischen Diskussionen beteiligt sein und die Standards definieren, auf denen unsere gesamte IDP aufbaut. • Automatisierung der Cloud-Infrastruktur unter Nutzung von Terraform und OpenTofu. • Cloud-Architektur gestalten und bei Cloud-Networking Themen einbringen. • Richtungsentscheidungen für die Weiterentwicklung der Kubernetes-Plattform treffen. • zentrale Governance-Strukturen implementieren und die Stabilität sowie Performance unserer Core-Services sicherstellen. • Weiterentwicklung unseres Observability-Stacks und Behebung komplexer Probleme in der Infrastruktur-Ebene.

• Design the Internal Developer Platform (IDP) to be intuitive and efficient • Eliminate friction in software delivery • Design and implement features within the IDP • Establish modern deployment workflows using ArgoCD • Support teams • Take responsibility for their services — from the initial code commit to stable operation • Act as a mentor for development teams and share best practices • Automate application deployments with Helm • Act as a service-oriented bridge between development and operations