Tellos

• Identify and validate 1-2 repeatable acquisition channels • Own the full client acquisition funnel • Design and run acquisition loops • Reduce cost per qualified intake • Improve conversion from inquiry to therapy start • Define and drive growth metrics • Collaborate with ops to ensure high quality leads

• Proactively source RBT and BCBA candidates using job boards, LinkedIn, Facebook groups, licensing directories, school networks, and outbound outreach. • Build warm, organized talent pools in both moderate and hard-to-fill markets so cases can be staffed quickly. • Reach out to candidates with thoughtful, human communication. • Maintain consistent follow-ups to keep strong candidates interested and moving forward. • Conduct initial qualification screens and partner closely with the recruiting and clinical teams to match candidates with real case needs (schedule, location, client profile). • Continuously monitor pipeline strength by geography and hiring difficulty. • Recommend new sourcing strategies when pipelines slow or demand shifts. • Maintain accurate pipeline trackers and simple dashboards showing sourcing activity, candidate stages, and time-to-hire signals.

• End-to-end service operations • Identify where things slow down, break, or silently fail and fix them permanently • Design workflows for credentialing, authorizations, and RCM that can scale across states • Create visibility into operationally created, delayed, or lost revenue • Drive cross-functional execution with clinical, recruiting, product, finance, and growth teams • Define and drive the metrics that actually determine company health • Build and lead the operations team.

• Full-cycle recruiting for RBTs and BCBAs • Partnership with BCBAs & Ops to keep cases staffed • Keep the System Clean & Visible