team.blue

• Own the end-to-end organic acquisition strategy: technical SEO, content SEO, and programmatic/integration page SEO. • Run keyword research and competitive gap analysis against category players (Supermetrics, Funnel.io , Fivetran, Improvado, Adverity, Stitch, Airbyte, Hightouch). • Scale and optimize our programmatic "connector" and "integration" page library (300+ source/destination combinations) for search performance. • Partner with content writers/marketing to brief, prioritize, and optimize blog and landing page content for organic intent. • Lead technical SEO: site architecture, crawlability, indexation, Core Web Vitals, structured data, internal linking. • Build and manage a link-building / digital PR strategy. • Define and report on organic KPIs (traffic, rankings, MQLs/SQLs from organic, conversion rate) directly to the founder. • Stay ahead of search landscape shifts, including AI-driven search (SGE, LLM citations/answer engines) relevant to a company already positioning itself for "data to ChatGPT/Claude."

• Guide a team of 5–6 developers within the Odin Development / Digital Foundation department. • Actively writing and contributing to Python code alongside your team. • Drive smooth delivery, support your team's growth, and act as a key connector between the Python team and its closest collaborators. • Conduct regular 1-on-1 meetings with each team member to support their growth and provide constructive feedback. • Facilitate two weekly standups and lead sprint planning sessions. • Manage and groom the Jira backlog and track sprint progress.

• Guide brands and companies through the technical steps of connecting to the OnPay payments API — from sandbox setup through to live go-live • Support cardholder data migrations: understand what is needed, coordinate with the relevant parties, and ensure migrations complete on schedule • Work closely with Commercial and the Project Manager to stay aligned on migration timelines, flag blockers early, and keep all stakeholders informed of progress • Serve as the technical point of contact during onboarding — so that Amelie, Mikkel, and the commercial team always have someone to call on for technical questions in the field • Act as the first escalation point for local support teams and resellers when they hit technical payment questions • Investigate and diagnose payment issues — covering PSP behaviour, acquirer responses, API errors, tokenisation, card flows, and transaction lifecycle questions • Manage and resolve escalations without defaulting to developers — only escalate to the dev team when the issue genuinely requires code-level intervention • Maintain a shared escalation channel so first-line teams have a structured way to reach you • Build and maintain internal documentation — integration guides, playbooks, and FAQs — and share knowledge with local support teams to improve their first-line resolution rate over time • Be the primary technical contact with payment partners for support queries, issue escalations, and integration guidance • Manage open cases with payment partners — tracking status, following up, and communicating outcomes back to internal teams • Build working relationships with partner support and technical teams to speed up issue resolution and stay informed on platform changes • Own the triage and resolution of payment-related technical incidents from detection through to closure • Reproduce and document issues thoroughly before escalating to development, including environment details, payloads, error responses, and steps to reproduce • Track support volumes, resolution times, and escalation rates — report trends to Payments leadership and contribute to weekly syncs with status on open issues, migrations, and partner cases

• Keep our user communication moving. • Make every launch count. • Translate product into human language. • Run research ops. • Be the user's voice. • Keep projects unstuck. • Turn data into a clear story.

• Translate business needs into data requirements: work directly with business stakeholders to capture, clarify and prioritise analytical requirements, ensuring alignment between strategic goals and technical execution. • Own the full analytics delivery lifecycle: from scoping data needs and coordinating with data engineering, to building models, dashboards and reports in the relevant tooling, to presenting findings and insights to leadership. • Lead the OneView Dashboard initiative: consolidate KPIs from across the business (revenue, free subscriptions, campaign performance, web traffic, and more) into a unified, reliable reporting layer for one of our key SaaS brands. • Coordinate with data management and modelling teams to ensure timely delivery. • Drive the GTM Funnel Analytics programme: support the design and delivery of a centralised Go-To-Market funnel tracking system, covering lead acquisition, channel performance, and marketing automation across a portfolio of SaaS brands. • Expand analytics maturity over time: once GTM tracking is established for initial brands, extend the framework to include onboarding flows and product usage analytics, progressively enriching the analytical picture across the portfolio. • Act as a cross-functional enabler: proactively unblock dependencies across Data Platform, Analytics, BI, and Marketing automation Engineering — bringing the seniority and breadth of experience to contribute meaningfully across all these domains without hand-holding. • Collaborate with data tooling: work hands-on with the existing data stack (including Databricks, and BI/visualisation tools as required) and contribute to how data is modelled, structured and surfaced for business consumption.

• Collaborate within an agile cross-functional team , closely working with the product owner to outline products and strategies • Design application architectures and establish technical solutions for the provided services • Work closely with other software engineers in a friendly and collaborative environment • Ensure adherence to best practices , coding standards, and security requirements • Advocate for continuous improvement in development processes and technologies

• Define and own the marketing strategy and action plans for assigned brand(s) • Plan, execute, and optimise market-specific campaigns • Develop and manage content and creative, adapting or originating copy • Lead advocacy and retention marketing initiatives

• Build the SAM capability (first 6–12 months) • Evaluate the SAM platform market and lead selection of a license management solution that fits team.blue ’s hybrid estate (on-prem, SaaS, cloud) • Implement the chosen platform end-to-end, including integration with Jira Service Management (our current ITSM and asset platform), finance systems and procurement workflows • Leverage existing data sources — including our ongoing Lakeside SysTrack POC for endpoint software usage telemetry — to accelerate the inventory baseline • Establish the operating model: processes, governance, RACI, and reporting cadence • Optimise license cost and compliance (ongoing) • Identify and execute cost-saving opportunities — true-downs, unused entitlements, overlapping tools, right-sizing — with measurable savings reported to the COO and CFO • Manage compliance posture for major vendors (Microsoft, Adobe, Atlassian, Autodesk and others) and lead audit defence • Own the renewal calendar and partner with Procurement on negotiation strategy, true-ups and contract terms • Drive centralisation of currently fragmented agreements (e.g. Adobe) into group-level contracts • Work hand-in-hand with Procurement on vendor strategy and Finance on cost allocation, chargeback and forecasting • Advise Enterprise Apps, EUS, EUC and Core IT teams on license-efficient architecture and tooling decisions • Support Post-Merger Integration (PMI) — rationalising overlapping software estates from acquired entities • Engage stakeholders across technical and non-technical functions, translating licensing and entitlement implications clearly, and actively listening to requirements to ensure tooling and license decisions reflect real customer needs • Build dashboards and KPIs: cost per user, license utilisation, savings realised, compliance risk • Define and enforce SaaS approval policy together with IT and Security to control shadow IT • Own software asset and license management processes end to end, ensuring adoption and adherence across teams while aligning with team.blue security policies and governance standards

• Lead frontend development for OnPay payment platform • Ensure code quality, performance, and accessibility • Collaborate with Product Manager on scoping and prototyping • Orchestrate and review AI-generated code • Drive technical execution and architecture for the frontend • Maintain product and domain knowledge in payments

• Lead the adoption and evolution of AI tooling across the Payments team • Embed agentic workflows across planning, development, and production monitoring • Evaluate and maintain the team's AI development stack • Continuously test and adopt new tools for team optimization • Redesign workflows around agent-assisted sprints • Ensure compliance and governance in agent-generated code • Document team AI tooling and workflows • Contribute directly by building internal tooling and automations • Define and track meaningful metrics for AI-assisted delivery