Tangoe

• Maintain contact with clients and channel partners at a high, executive level, focusing on the strategic nature of the relationship; represent Tangoe to the customer/partner and the customer/partner to Tangoe • Continually develop new prospects, partners and channels through individual networking and other channel relationships, utilizing the inside sales team and various client and industry meetings • Maintain a complete understanding of each partner and client’s needs and demonstrate ability to clearly articulate how Tangoe’s product and services can improve their business operations • Demonstrate high skill at presenting Tangoe’s product/technology features and services offerings; maintain and demonstrate complete understanding of how each Tangoe solution can be customized to fit a potential client or partner • Work with other Tangoe departments to relay client and partner feedback on Tangoe’s products and support • Proven success selling into steering and governance committees • Identify new alliance partners; establish and build strategic relationships with key partners • Complete lead generation/outbound calling and warm lead follow up • Understand customer needs and requirements • Present and articulate product/technology features and professional services offerings • Close sales and achieve quarterly sales quotas • Support sales efforts of new partners, including product demos and quotes • Participate in client meetings and trade shows as required by executive or senior management

• Prepares and files tax returns and reports in compliance with established deadlines. • Responsible for determining tax implications of company actions and develops strategies for minimizing liability. • Keeps abreast of changes in federal, state, and local tax legislation. • Utilizes appropriate internal and external resources to monitor changes in applicable foreign tax legislation. • Responsible for managing the tax reporting, tax planning, and compliance function. • Oversee the completion of accurate tax returns to minimize the tax obligations of the organization. • Manage international resources to ensure proper compliance of subsidiaries in all applicable jurisdictions. • Provide innovative tax planning and review complex income tax returns. • Identify and mitigate tax risks. • Manage tax provision and tax compliance process. • Own the sales/value-added tax process and compliance. • Manage and coordinate tax audits. • Maintain tax balances on general ledger. • Prepare all tax papers in regular basis and handle all information data requests. • Coordinate and manage transfer pricing policy compliance process. • Lead projects on a cross-functional basis. • Help develop and implement new projects, policies, and procedures for a department to meet key corporate initiatives. • Develop key relationships with internal and external consultants and stakeholders.

• Be the overall program manager. • Proactively identify issues and gaps within platforms, customer, or vendor processes and be empowered to work across Tangoe Teams to provide alternative solutions to maintain a high level of Customer Satisfaction/CSAT. • Balancing the customer advocacy with Tangoe best interest in business strategy. • Taking leadership of all customer calls to ensure appropriate program progression. • Demonstrate understanding of Tangoe products and services to effectively drive valuable strategic conversations. • Create lead generation opportunities while engaging the customer in expansion or enhancements to current solutions. • Effectively track and communicate issues and overall goals with the client. • Attending strategic planning sessions and account reviews with customers as business needs require. • Industry and platform agnostic program management. • Being responsible for notifications and awareness across Tangoe for risk and health of customer portfolio. • Any other duties as directed by your manager.

• Develop relationships with customer base to provide updates to management and internal operational teams with overall client satisfaction, contract compliance, and any potential new business opportunities • Proactively work with Tangoe operational teams on account reviews (QBR’s) with all assigned customers to include analysis of service needs and usage trends. • Identify products and pricing offerings that meet customer needs and business objectives • Analyze and understand contractual language to ensure operational delivery and compliance. • Account retention through the development of strong relationships with key client decision makers and users. • Mitigate churn. • Relationship development and management with key individuals and top decision makers and strive to build relationships at the C-Level. • Represent a knowledgeable, efficient, and professional image of Tangoe by handling business in a respectful and professional manner • Ensure that client issues are dealt with in an efficient manner, escalating critical issues appropriately. • Own the contract and contract renewal process on existing clients • Work closely with the project team to maintain a continuous knowledge of customer contracted services. • Identify potential issues and/or opportunities related to the project • Understanding of company capabilities and service, and effectively communicates all offerings to the client

• Tangoe is seeking a talented and business-savvy Corporate Counsel to join our remote Legal team. • This role will serve as a trusted advisor to the organization with a primary focus on data privacy, technology transactions, and regulatory compliance. • They will support strategic initiatives and daily operations by providing practical legal guidance, managing risk, and helping ensure compliance with applicable data protection and information security laws. • You will partner cross-functionally with teams across the company to negotiate technology-related agreements, navigate evolving privacy laws, and support our mission to streamline and safeguard enterprise technology. • Your work will integrate legal risk management with practical business judgment to help drive growth while maintaining compliance, protecting both the company and our customers. • Draft, review, and negotiate a variety of commercial contracts, including SaaS, software licensing, cloud services, partnership, vendor, and data sharing agreements. • Provide clear, actionable guidance to internal stakeholders on contract risks, obligations, and mitigation strategies. • Collaborate with internal business teams to evaluate deal terms and support go-to-market efforts. • Help maintain, refine, and update existing templates and contribute to contracting and contract management processes. • Partner with Compliance and Security teams to support adherence to data protection, information security, and regulatory requirements. • Monitor compliance with contract terms and support dispute resolution when needed. • Assist with internal projects, trainings, and processes as needed, and drive cross-functional efforts. • Support broader legal and business initiatives in a collaborative, fast-paced environment.

• Create and maintain optimal data pipeline architecture. • Assemble large, complex data sets that meet functional / non-functional business requirements. • Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater performance and scalability, etc. • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies. • Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics. • Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs. • Keep our data separated and secure across national boundaries through multiple data centers and AWS regions. • Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader. • Work with data and analytics experts to strive for greater functionality in our data systems.