System One

IT Contracts and Procurement Specialist Towson, Maryland Type: Contract-to-Hire Experience: 0 Category: Administrative & Clerical Contractor Work Model: Hybrid Brand: System One Compensation Range: 35.00 - 55.00 Per Hour Job ID: 349905 Shortcut: http://jobs.systemone.com/04EoD5 Job Title: IT Contracts and Procurement Specialist Location: Towson, Maryland Type: Contract To Hire Compensation: Negotiable Contractor Work Model: Hybrid – onsite and remote Hours: 40 a week Responsibilities - Initiate, develop and implement Information Technology related contracts and support the Contract Manager Lead in carrying out related responsibilities. - Interface with various levels of personnel, management, vendors and contractors - Prepare solicitations (RFB, RFP, RFQ) and administer contracts through to performance completion - Prepare Requests for Information (RFIs) and support documentation, vendor demonstrations, and Q&A activities - Perform all procurement steps including kick-off meetings, document review, approval tracking, and facilitating legal and purchasing reviews - Monitor financial aspects of contracts, including funding, burn rate, and expenditures - Support procurement operations such as supplier performance monitoring, contract renewal management, scope changes, and dispute resolution - Ensure all relevant documentation is completed and maintained in digital and hard copies - Communicate contract processes, conditions, and details clearly to staff. - Maintain schedules, agendas, notes, minutes, and follow-up actions for Contract Office meetings - 2 Years of contract management experience - 2 Years of experience in Information Technology administrative support - Fundamental knowledge of Infrastructure concepts - Bachelor’s Degree or equivalent experience - Exceptional organization and coordination skills - Exceptional oral and written communication skills - Ability to work as part of a team, independently, and handle multiple tasks - Excellent computer skills (Microsoft Suite) System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M1 #LI-CB3 Ref: #851-Rockville-S1

Digital Accessibility Lead - Remote Newtown Square, PA Type: Contract Experience: 5 Category: Information Technology Contractor Work Model: Remote Brand: System One Compensation Range: 69.00 - 69.00 Per Hour Job ID: 349998 Shortcut: http://jobs.systemone.com/BsryCa Job Title: Digital Accessibility Lead Job Summary: System One is seeking a Digital Accessibility Lead for a remote opportunity focused on improving the accessibility of digital platforms and content. This position supports the company’s commitment to inclusive, accessible experiences by auditing and annotating digital assets, facilitating training, and helping teams meet WCAG 2.2 AA standards. This role requires collaboration with internal teams and external vendors to identify, remediate, and prevent accessibility barriers across products, including e-learning modules, certification content, and user-facing platforms. Reporting to the Design Systems Leader, this role plays a key part in embedding accessibility into the product development lifecycle and in governing the accessibility of the Catalyst Design System’s components and patterns. Responsibilities: - Support the Design Systems Leader in defining and prioritizing requirements to mature the accessibility program at both product and enterprise levels. - Design System Governance: Lead the integration of accessibility standards within the Catalyst Design System. Create, annotate, and maintain accessible components and patterns in our Figma libraries, ensuring they meet WCAG 2.2 AA standards. - Design & Prototype Reviews: Review mockups and prototypes to identify accessibility issues early. Annotate designs (e.g., alt text, headings, focus order) and ensure use of official design system components and patterns. - Auditing & Testing: Audit websites, web apps, mobile apps, and e-learning platforms using automated tools and manual testing. Test with screen readers and assistive tech (JAWS, NVDA, VoiceOver). - Reporting: Track and report accessibility defects and remediation via Azure DevOps. Provide quarterly roadmap updates. - Tooling: Collaborate with Design, Engineering and QA automation to identify and support implementation of manual, automated and AI-focused accessibility solutions. - Governance & Compliance: Mature accessibility practices, embedding standards into delivery processes, and ensuring compliance with global regulations (e.g., WCAG 2.2, ADA, and EU Accessibility Act) - Training & Enablement: Develop and deliver internal accessibility training, documentation, and resources tailored to design, development, and content roles. - Vendor Collaboration: Coordinate with external accessibility consultants to align evaluations, share audit results, and support VPATs and remediation planning. - Accessibility Advocacy & Support: Promote awareness and integration of accessibility across teams through internal communication plans and guidance. Serve as the primary point of contact for internal accessibility questions. Required Skills: - Professional accessibility certifications such as IAAP CPACC, WAS, or equivalent are strongly preferred. - 5 years of experience in digital accessibility, inclusive design, or UX roles. - Strong knowledge of accessibility standards and legislation (WCAG 2.2 AA, Section 508, EN 301 549) - Experience with Agile methodologies and working within Azure Dev Ops - Knowledge of UX and interaction design principles, usability heuristics, and accessible design methodologies. - Experience using Figma to maintain and scale accessible design systems, including organizing components, managing documentation, and ensuring WCAG-aligned usage. - Hands on experience with Wave, Axe Dev Tools, Lighthouse, JAWS, NVDA, Voiceover and Android Talkback. - Knowledge of WAI-ARIA and W3C standards-compliant HTML, CSS, React, JavaScript, and accessible native mobile development techniques. System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M-1 Ref: #431-IT Tampa

New Relic Administrator Reston, VA Type: Contract Experience: 3 Education: BA Category: Information Technology Contractor Work Model: Remote Brand: System One Job ID: 350041 Shortcut: http://jobs.systemone.com/j7Uu9r​​​​​​​ New Relic Administrator 100% remote Candidates must be able to work without sponsorship Must be able to obtain USCIS Public Trust clearance Open to W2 and C2C We are seeking a New Relic Monitoring Administrator to support our Performance Monitoring team. This is a key operational role responsible for administering, configuring, and maintaining New Relic monitoring across application and infrastructure environments. The ideal candidate is hands-on, detail-oriented, and experienced in supporting monitoring platforms rather than designing enterprise-wide observability strategy. This role focuses on execution, configuration, and day-to-day optimization of New Relic rather than architectural ownership. Key Responsibilities: • Administer and support New Relic APM, Infrastructure, Browser, and Synthetics • Configure dashboards, alerts, SLOs, and notifications aligned with performance requirements • Onboard new applications and services into New Relic monitoring • Maintain and tune alert thresholds to reduce noise and improve signal quality • Partner with application, infrastructure, and DevOps teams to support performance monitoring needs • Troubleshoot performance issues using New Relic data and assist in root cause analysis • Manage New Relic agents, integrations, and basic API usage • Ensure monitoring standards and documentation are maintained • Support ongoing performance and availability initiatives Required Qualifications: • 3–5 years of experience administering New Relic in a production environment • Strong hands-on experience with: • New Relic APM • Infrastructure Monitoring • Dashboards and alert policies • Experience monitoring Java, .NET, or Node.js applications • Familiarity with Linux/Unix environments and basic cloud concepts (AWS/Azure/GCP) • Understanding of application performance metrics (latency, throughput, error rates) • Ability to work independently in a remote environment Preferred / Nice-to-Have Skills: • Experience with Kubernetes or container monitoring • Basic scripting (Bash, Python, or similar) • Exposure to CI/CD or DevOps toolchains • Prior experience in a performance or SRE support team • ITIL or monitoring best-practice familiarity System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M1 #LI-VH1 Ref: #851-Rockville-S1

Planner & Scheduler Hartford, Connecticut Type: Contract Experience: 0 Category: Construction Contractor Work Model: Hybrid Brand: System One Compensation Range: 35.00 - 45.00 Per Hour Job ID: 349614 Shortcut: http://jobs.systemone.com/kBwohA Planner & Scheduler Hartford, Connecticut Type: Contract Compensation: $35.00 - $45.00 per hour Contractor Work Model: Remote – (Must live within a few hours from Hartford to attend meetings but will work remote) Hours: 40 hours per week Responsibilities - Develop and maintain detailed project schedules for Transmission Capital, Maintenance, and Distribution projects. - Analyze schedule performance, identify risks, and recommend corrective actions to ensure project milestones are met. - Ensure accuracy of scheduling logic, critical path analyses, resource loading, and milestone tracking. - Collect, interpret, and report schedule and cost data through routine and adhoc reports, dashboards, and metrics. - Identify schedule risks and support mitigation planning to optimize project timelines and budgets. - Coordinate with Project Managers to maintain accurate scope and resource data, ensuring alignment across teams. - Partner with Controls and Contracts teams for resource planning and cost control measures. - Facilitate effective communication between engineering, construction, and project controls teams. - Utilize Primavera P6 and MS Project for project scheduling, cost/schedule analysis, and reporting. - Support project management methodologies and contribute to continuous process improvements in scheduling and controls. Requirements - Experience in project scheduling or controls, ideally within utilities or construction sectors. - Proficiency in Primavera P6 and MS Project software applications. - Understanding of resource planning, cost integration, and schedule logic. - Excellent analytical, organizational, and communication skills. - Ability to work independently and collaborate across multiple teams. - Minimum of 0 years of related experience. - Bachelor’s degree in Engineering, Construction Management, or related field preferred. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M-1 #LI-EB1 Ref: #236-Eng Pasadena

Translate creative briefs into on-brand design solutions, execute design across digital and print channels, prepare and present design work to stakeholders, and support concept development during creative brainstorms.

Staff Accountant ( General Accountant ) Pittsburgh, Pennsylvania Type: Direct-Hire Experience: 0 Category: Accounting & Finance Contractor Work Model: Hybrid Brand: System One Job ID: 349521 Contract work for 6 to 12 months. The contract may be extended, and contract-to-hire is possible (but not guaranteed at this time) Location: 77 Hot Metal Street, Pittsburgh, PA 15203 - hybrid work schedule (NOT fully remote) Accountant ( General Accountant , GL / General Ledger Staff Accountant ) : - Coordinate with stakeholders to understand the projects and transactions being recorded - Analyze transactions and balances to ensure that they are appropriately recorded in the general ledger - Prepare and review routine recurring and non-recurring journal entries - Prepare monthly general ledger reconciliations - Assist in the monthly, quarterly, and annual accounting close process - Assist in the preparation of key internal reporting - Prepare required documentation for financial audits and reviews - Assist in maintenance of Sarbanes-Oxley compliance

Billing & SAP Operations Specialist (High-Volume Processing) Arvada, CO Type: Contract Experience: 0 Category: Accounting & Finance Contractor Work Model: Hybrid Brand: System One Compensation Range: 40.00 - 42.00 Per Hour Job ID: 349484 Location: Arvada, CO Contract Duration: 12-Month Contract Compensation: $42.00 Contractor Work Model: Hybrid Schedule Billing & SAP Operations Specialist (High-Volume Processing) We are seeking a detail-oriented Billing & SAP Operations Specialist to support a high-volume, fast-paced billing environment. This role is ideal for someone who thrives on accuracy, organization, and consistent workflow, while also collaborating across multiple teams to resolve issues and keep operations running smoothly. Key Responsibilities - Process high-volume billing transactions (up to 100 entries per day) - Perform repetitive billing tasks with a high degree of accuracy - Research and resolve work order and purchase order (PO) discrepancies - Manage and process work orders and POs within SAP - Maintain consistent communication and follow-up with Project Managers (PMs) and internal stakeholders - Participate in weekly vendor meetings - Collaborate with job runners, coordinators, and operations teams to resolve issues efficiently Typical Day - Reviewing and processing billing entries - Investigating and correcting PO/work order errors - Communicating with PMs, coordinators, and internal teams - Attending vendor meetings and tracking action items - Ensuring timely resolution of billing and operational issues Required Skills - Strong proficiency in Microsoft Excel and Microsoft Office - Experience with SAP, specifically work orders and purchase orders - Excellent communication and organizational skills - Ability to manage high-volume, repetitive tasks with accuracy - Experience working with SAP work order creation and billing processes - Background in customer service or coordination roles is highly valued Preferred Skills - Familiarity with Power BI - Customer service or stakeholder-facing experience - Ability to influence and collaborate without direct authority Work Schedule & Location - Full-time (40 hours/week) - Hybrid schedule: - Onsite: Tuesday–Thursday - Remote: Monday & Friday - Overtime may be required depending on workload

Debit Card Dispute Specialist  Pensacola, FL Type: Contract Experience: 0 Category: Accounting & Finance Contractor Work Model: Hybrid Brand: System One Job ID: 349657 Location: Pensacola, FL, Winchester, VA Type: Contract Contractor Work Model: Hybrid – onsite and remote Hours: 40.0 Responsibilities • Review, process and resolve routine Debit Card dispute cases by applying Federal/Visa/Regional network regulations and policies and procedures • Research moderately complex adjustments and complete documentation from financial institutions, processors and acquirers to construct cases to be filed against these organizations • Request information and documentation to clarify details or resolve routine dispute cases within mandated time frames and regulations • Make decisions and recommendations within authorized monetary limits • Document, track, monitor arbitration and compliance in routine cases for progress to prevent or minimize financial loss to members and/or client • Execute general ledger entries for each case for project balances at the end of each month • Research and complete assigned cases by reviewing Dispute Case Management Systems, Visa databases, Client, Acquirer and Issuer systems, RDR, Visa Online, On-Demand and Online Communication tools • Identify transactions where chargebacks can be applied and resolve provisional credit adjustments • Research, review and provide basic analysis of member claims, related transactions, circumstances and actions surrounding the claim and determine corrective action to resolve corrections • Review moderately complex dispute cases and research account history/card activity to credit back invalid charges to member accounts or to chargeback financial institutions, processors and acquirers • Complete basic routine account investigations and respond to actions generated by other financial institutions such as good faith collections, pre-arbitration/pre-compliance cases, chargebacks and representments • Scan chargeback documentation into system, record account actions and case development • Resolve routine claims for PIN-based debit card cash and purchase transactions and complex dispute and chargeback issues • Initiate and/or respond to communication with members, vendors and other financial institutions • Stay informed of business environment, financial services, regulatory business conditions and newest developments and incorporate these into operations • Manage and adhere to Regulatory Guidelines and Consumer Protection requirements • Provide guidance and assist in training new Level I specialists • Perform other duties as assigned Requirements • Familiarity with day-to-day PIN-based dispute or signature-based chargeback regulations, processes, procedures and systems • Exposure to accounting, research or auditing techniques and methods in a financial institution • Experience in assimilating information, analyzing facts and developing logical conclusions • Experience in financial transaction/processing related responsibilities • Exposure to internal auditing, compliance, programming or modeling • Working knowledge of compliance and regulations related to debit card disputes • Ability to handle multiple tasks simultaneously with a high degree of accuracy • Experience in working in a high-volume, fast-paced environment • Effective member/customer service skills • Effective skill following interpretations in applying relevant regulations/instructions, procedures, policies and regulations • Effective skill navigating multiple screens and PC applications and adapting to new technologies • Effective skill exercising initiative and using sound judgment to make sound decisions • Effective skill interacting tactfully and effectively in difficult situations • Basic database and presentation software skills • Effective organizational, planning and time management skills • Basic research, analytical and problem solving skills