Sunbytes

• Scope, plan, schedule, and drive software projects to delivery on time and within budget, ensuring risks and dependencies are surfaced early. • Act as the team's Scrum Master by running sprint planning, daily standups, reviews, and retrospectives while actively removing technical blockers. • Groom backlogs and write Jira tickets for engineering, design, and QA teams with clear, well-scoped acceptance criteria. • Architect and maintain advanced Jira automations (such as ticket routing, status transitions, and role handoffs) to eliminate manual overhead. • Establish clear Jira dashboards and reporting mechanisms to provide transparency into team velocity, progress, and operational bottlenecks. • Coordinate directly across technical and creative roles, translating technical details into commercial context for business stakeholders. • Optimize engineering delivery frameworks utilizing AI tools and Model Context Protocol (MCP) to automate repetitive coordination and reporting tasks. • Maintain complete workflow traceability by connecting Atlassian (Jira, Confluence) with GitHub branches, pull requests, and releases.

• Design single/multi-agent systems (OpenAI & Anthropic) with robust routing, tool calling, state, and recovery logic, primarily using Vercel AI SDK. • Build low-latency real-time voice pipelines (streaming STT/TTS, emotion-aware responses, sub-second turn-taking, and clean barge-in handling). • Operate the WebRTC-based real-time transport layer (audio rooms, agent workers, and session lifecycles). • Build Model Context Protocol (MCP) servers/clients to securely connect databases; implement agentic browser automation to execute real-world tasks. • Deliver end-to-end features using Node.js (TypeScript) and React/Svelte, streaming agent states over AG-UI, and shipping embeddable widgets. • Tune for latency, cost, and reliability (streaming, caching, fallbacks); set up tracing (Langfuse, OpenTelemetry), implement prompt-injection & PII defenses, and run online A/B tests.

Role Description This is a remote position. On behalf of our client, we are hiring a Project Manager to support their fast-moving engineering team building AI-driven products. Our client is a leading Australian technology organization specializing in personalization, conversion rate optimization (CRO), and experiment-driven consumer web platforms. Joining the team as a Project Manager, you will run day-to-day operations as a Scrum Master, keeping workflows moving seamlessly through Jira while ensuring projects land successfully on schedule. In this role, you will coordinate cross-functional efforts across engineers, designers, and QA analysts, while actively building delivery systems and automations using modern AI tools and Model Context Protocol (MCP) to accelerate shipping without drowning the team in unnecessary bureaucracy. Key Responsibilities - End-to-End Delivery: Scope, plan, schedule, and drive software projects to delivery on time and within budget, ensuring risks and dependencies are surfaced early. - Agile Facilitation: Act as the team's Scrum Master by running sprint planning, daily standups, reviews, and retrospectives while actively removing technical blockers. - Backlog Management: Groom backlogs and write Jira tickets for engineering, design, and QA teams with clear, well-scoped acceptance criteria. - Workflow Automation: Architect and maintain advanced Jira automations (such as ticket routing, status transitions, and role handoffs) to eliminate manual overhead. - Data & Analytics: Establish clear Jira dashboards and reporting mechanisms to provide transparency into team velocity, progress, and operational bottlenecks. - Cross-Functional Alignment: Coordinate directly across technical and creative roles, translating technical details into commercial context for business stakeholders. - Process Innovation: Optimize engineering delivery frameworks utilizing AI tools and Model Context Protocol (MCP) to automate repetitive coordination and reporting tasks. - Ecosystem Integration: Maintain complete workflow traceability by connecting Atlassian (Jira, Confluence) with GitHub branches, pull requests, and releases. Qualifications - 6+ years of proven experience managing complex software projects and shipping cross-functional products on time. - High proficiency within the Atlassian suite (Jira, Confluence) and GitHub, including a strong track record of integrating the two platforms. - Extensive experience building custom Jira automations, workflows, reporting structures, and agile dashboards. - Practical understanding of modern web deployment workflows (ideally Vercel), CI/CD pipelines, pull requests, and software release processes. - Hands-on experience designing workflows or process automations using AI tools and Model Context Protocol (MCP). Benefits - Competitive salary with full benefit on insurances - Total 20 days of annual leave (including 10 sick leave days) - Working laptop provided - Early access to cutting-edge AI tools - Learning and development opportunities sponsored by the company (conference, workshop…) - A highly collaborative, fast-shipping environment that treats process as an empowerment tool rather than bureaucracy.

• Design and execute high-impact sales strategies to penetrate the US/EU markets and achieve ambitious revenue targets. • Identify and cultivate long-term partnerships with key accounts, acting as a trusted advisor on AI visibility and performance. • Build and optimize the sales infrastructure, including CRM management, sales pipelines, and standardized operational documentation. • Monitor global market trends and competitor movements to provide actionable insights for product and business strategy refinement.

• Proactively identify, develop, and qualify new lead sources within the UK, EU, and US markets, focusing on high-value, scalable growth opportunities. • Represent the company at international conferences and business events to establish brand authority and actively acquire high-quality leads. • Perform continuous research on market trends and competitor activities to identify new acquisition channels and partnership possibilities. • Drive revenue by delivering customized eCommerce solutions that address specific client business goals and digital challenges. • Identify and execute upsell and cross-sell strategies by advising clients on supplementary services and long-term growth subscriptions. • Serve as the primary liaison for global clients, nurturing durable and trust-based professional relationships. • Work in tandem with Marketing, Partnerships, and Development teams to ensure a seamless transition from the initial pitch to project delivery. • Implement and maintain standardized sales procedures to improve overall conversion rates and pipeline efficiency. • Provide the management team with transparent reports on pipeline progress, consulting activities, and actionable market insights.

• Enhance and fortify our Azure environment, ensuring a robust and secure foundation for our innovative projects. • Take the lead in maintaining and optimizing our CI/CD pipeline, enabling a constant flow of development and deployment. • Implement ingenious solutions that elevate our client’s business processes, contributing to their success. • Oversee processes throughout their lifecycle, ensuring compliance and efficiency. • Innovate by introducing new processes or refining existing ones to minimize waste. • Champion automation across the board, seeking opportunities to streamline tasks and improve overall efficiency. • Identify and deploy cybersecurity measures through ongoing vulnerability assessments and risk management, ensuring a resilient and secure environment. • Take charge of incidents, conducting thorough analyses to determine root causes and implementing measures to prevent recurrence.

• Monitor and maintain the client’s global hybrid-cloud infrastructure • Participate in design, installation, configuration, patching, and system updates • Oversee daily activities of contractors and managed service providers • Support incident response, troubleshooting, and infrastructure upgrades • Plan, deploy, and administer core services and hybrid-cloud platforms (Azure, Active Directory, Linux, etc.) • Supervise and delegate operations tasks, including system monitoring and problem resolution • Collaborate with internal IT teams and vendors to support system objectives

• Design, develop, and maintain scalable, secure backend services leveraging cloud infrastructure. • Architect and implement robust APIs for seamless integration with web and mobile clients. • Maintain and debug existing Node.js services, including legacy Hapi.js and modern AWS Lambda functions. • Handle production issues, ongoing bug fixes, and work with complex MySQL data models. • Support asynchronous, event-driven behavior to ensure system reliability • Enhance and optimize front-end web applications using modern JavaScript standards. • Partner with product, design, and brand stakeholders to provide accurate technical estimates and delivery schedules. • Maintain high code quality by adhering to industry-leading engineering best practices. • Streamline CI/CD pipelines to facilitate efficient, automated deployment processes. • Diagnose, troubleshoot, and optimize existing code within high-load, production environments.