Suite Studios

• Partner with Product, Engineering, and Customer Success to identify and address root causes of recurring issues • Support major feature releases with training, QA, documentation, and internal communication • Provide insights from support data to inform product improvements and customer success initiatives • Drive and maintain key KPIs such as CSAT, SLA compliance, resolution time, and ticket backlog • Establish and refine escalation protocols, workflows, and knowledge management systems to ensure consistent quality at scale • Work closely with the team to refine processes and leverage tools for better efficiency and effectiveness • Mentor, train, and coach Support team to build a high-performing, customer-centric team • Quickly respond to customer inquiries, diagnose and resolve issues • Lead debug sessions on live calls and reproduce client issues using a wide range of applications and environments • Aid in all ways to ensure lasting success for our customers

• Own execution of core marketing programs across content, email, website, launches, and customer stories • Turn product capabilities and customer value into clear, compelling messaging • Use AI tools to accelerate research, content development, repurposing, SEO, campaign planning, and reporting • Build repeatable AI-assisted workflows for marketing production and operations • Partner with founders, sales, and product to improve positioning and go-to-market execution • Manage and improve website content, landing pages, and conversion paths • Support product launches with messaging, content, and campaign assets • Help define how AI is used across the marketing team as a real operating system, not a novelty

• Own demand generation strategy and execution across paid, email, landing pages, nurture, retargeting, and campaign testing • Build full-funnel programs that generate qualified pipeline and support revenue growth • Use AI to improve audience research, campaign development, personalization, reporting, and performance analysis • Create AI-assisted systems for faster campaign iteration and better conversion optimization • Partner closely with sales to improve lead quality, follow-up, and pipeline progression • Build persona-based and use-case-based campaigns that speak to the right buyers • Improve funnel performance from first touch through qualified opportunity • Develop clear reporting on pipeline contribution, conversion, and efficiency

Suite Overview We are a small, fast-moving team with the mission to solve the biggest challenges facing the media and entertainment industry. Suite enables teams to effortlessly store, share, and edit media files, just as if everyone were working from the same local drive. Teams can now forget about dealing with lengthy downloads or syncing issues, saving them countless hours/days on each project, freeing up artists to focus on their creativity. About Suite Internships Suite is always looking to find great talent, and believe that interns can play a pivotal role in building the company in all aspects. As a fast-moving start-up, we embrace a culture where everyone embraces learning and growing. We embrace: - Adaptable: Flexible and able to adjust to new challenges as the company grows. - Proactive Learner: Enthusiastic about learning and trying new things. - Detail-Oriented: Takes pride in accuracy and thoroughness across tasks, from documentation to execution. - Team Player: Enjoy working both collaboratively and independently. - Impact Driver: Eager to shape the company, culture, and team. - Driven: Looking for more than "just another job" and ready to make a difference. - Nice to Have: Major/Minor in Accounting or Finance Please apply if you are looking for an internship and are available on-site in Boulder, Colorado. Benefits at Suite: - Best in class health & dental - Hybrid work environment; A balance of in-office and remote work to foster collaboration and flexibility - Unlimited paid time off - Fitness & wellness stipend - Taco Tuesday, every Tuesday Some roles, such as internships, may not be eligible for certain benefits.

Suite's Story: We’re a small, fast moving team building tools that power the world’s most jaw-dropping creative work—from Kendrick Lamar’s #1 global hits, to Super Bowl halftime shows, to immersive experiences at the Sphere. Suite makes it incredibly easy for creative teams to store, share, and edit massive media files—like they’re sitting next to each other, even when they’re not. No more waiting on downloads or messing with sync issues. Just smooth, fast collaboration that keeps projects in flow and artists in the zone. If you want to build with a team that moves fast and works with some of the world's coolest projects - join us. Who you are - You take pragmatic approaches to writing software - You test drive and refactor your code with confidence - You avoid large upfront design and focus on incremental change - You enjoy writing full-stack software - You are proficient in multiple programming languages (C#, C, C++, Typescript, Java) - You have practiced XP or would like to practice XP - You want to help shape the company, culture, AND product. You don't want "just another job" Your day-to-day - Working from home and at our Boulder office as desired - Teaching, learning from, and collaborating with teammates - Leading new feature development - And yes, writing software Benefits at Suite: - Best in class health & dental - Hybrid work environment; A balance of in-office and remote work to foster collaboration and flexibility - Unlimited paid time off - Fitness & wellness stipend - Taco Tuesday, every Tuesday Some roles, such as internships, may not be eligible for certain benefits.

Suite's Story: We’re a small, fast moving team building tools that power the world’s most jaw-dropping creative work—from Kendrick Lamar’s #1 global hits, to Super Bowl halftime shows, to immersive experiences at the Sphere. Suite makes it incredibly easy for creative teams to store, share, and edit massive media files—like they’re sitting next to each other, even when they’re not. No more waiting on downloads or messing with sync issues. Just smooth, fast collaboration that keeps projects in flow and artists in the zone. If you want to build with a team that moves fast and works with some of the world's coolest projects - join us. Who you are: - You have 5+ years of sales experience with a track record of successfully selling to large media companies, streaming platforms, or other high-value enterprise accounts. - You have a proven track record of success in a sales driven organization selling a technical product to technical buyers - You prioritize your efforts - you know that qualifying out is just as important as qualifying in - Demonstrated success in managing and expanding complex, accounts with a multi-threaded approach, and an ability to seamlessly manage multiple stakeholders - Strong understanding of the media industry, including key challenges, trends, and decision-making processes within media companies. - You are driven by helping others succeed and are open to suggestions with a team-first attitude - You’re a problem solver, you love taking on difficult challenges and coming up with solutions - For you, selling is all about education and helping prospects succeed; you love to teach, and you love to learn - You want to help shape the company, culture, AND product. You don't want "just another job" - Bonus: You have experience in the Post Production industry Your Responsibilities: - Own and manage the entire sales process from prospecting to qualification to close – ensuring timely and effective deal execution - Develop and present value-based solutions, positioning yourself as a strategic partner - Execute a multi-layered sales strategy by creating tailored account plans that outline key stakeholders, customer challenges, and value propositions - Identify opportunities for growth and upsell across your account base, and work closely with our expansion team to help drive adoption - Create & nurture relationships with Suite Champions at target studios - Provide accurate sales forecasts and updates to leadership, ensuring that sales targets and key metrics are met - Maintain organized pipelines and activity records - Work closely with our team to continuously reiterate and further iterate on our sales process - Communicate and share key performance metrics with team members - Embrace the real-world impact you can drive by empowering creative professionals to achieve their full potential, enabling them to focus on their art and storytelling while you help remove barriers to their success. Benefits at Suite: - Best in class health & dental - Hybrid work environment; A balance of in-office and remote work to foster collaboration and flexibility - Unlimited paid time off - Fitness & wellness stipend - Taco Tuesday, every Tuesday Some roles, such as internships, may not be eligible for certain benefits.

• Define and refine product positioning, value propositions, and messaging that resonate across buyer personas and use cases. • Plan and lead go-to-market launches for major features, releases, and campaigns cross-functionally with Product, Sales, and Marketing. • Build sales tools, battle cards, talk tracks, demos, and collateral that empower sellers to communicate product value effectively and drive pipeline. • Conduct customer and market research, win/loss analysis, and competitive intelligence to inform product strategy and market prioritization. • Partner with Content & Design to create product narratives for blogs, webinars, case studies, and thought leadership that drive awareness and demand. • Track and measure the effectiveness of product messaging, launches, and enablement efforts; iterate based on performance and feedback.

• Accelerate deal velocity and win rates by guiding sales cycles from initial discovery through to close as technical expert • Partner with account executives to understand client requirements and present technical solutions that match specific post-production workflows • Deliver tailored product demonstrations that showcase Suite Studios’ ability to solve complex customer requirements • Build trust with both creative and technical stakeholders by listening closely, understanding pain points, and tailoring solutions to each use case • Provide detailed answers on technical aspects of the Suite Product

• Lead onboarding for new customers, providing clear guidance and training • Drive retention and growth by identifying upsell, cross-sell, and renewal opportunities • Monitor customer health through usage data and feedback • Champion the customer voice, gathering insights for product improvements • Partner cross-functionally to ensure a seamless customer experience