Stayntouch

• Define and execute Stayntouch’s global reseller partnership strategy • Identify, recruit, and onboard new reseller partners aligned with our growth objectives • Build and manage a pipeline of high-potential partners across key markets • Develop joint business plans with partners to drive pipeline and revenue growth • Enable partners with the tools, training, and support needed to successfully sell and implement Stayntouch solutions • Collaborate cross-functionally with Sales, Marketing, Product, and Customer Success teams • Establish performance metrics, track partner success, and optimize programs for scale • Represent Stayntouch at industry events, partner meetings, and conferences

• Improve how product work flows across research, delivery, and go-to-market • Ensure product features are clearly prepared, communicated, and successfully launched across Engineering and GTM • Improve handoffs between Product, Engineering, Sales, and Customer-facing teams • Drive consistency in planning, communication, and product delivery practices • Improve visibility of roadmap, delivery progress, and product outcomes • Help implement practical improvements to product processes in alignment with the Product team

• Develop and execute a comprehensive global marketing strategy aligned with company growth goals • Own brand awareness, demand generation, customer engagement, and pipeline acceleration • Build, mentor, and lead a high-performing marketing team while managing external agencies, freelancers, and vendors • Partner closely with Sales, Product, Customer Success, and executive leadership to align marketing with revenue and retention goals • Manage marketing budgets, KPIs, performance metrics, and ROI optimization • Build and scale a multi-channel demand generation engine across digital, email, paid/organic, ABM, content, partner, and field channels • Own pipeline creation, lead generation, conversion metrics, and marketing-sourced revenue contribution • Build and manage a revised MQL to SQL strategy and process • Optimize website growth strategy, SEO, conversion paths, and digital presence • Oversee marketing automation and campaign execution through HubSpot, Salesforce, and AI-powered tools • Lead strategy and execution for trade shows, conferences, customer events, sponsorships, hosted experiences, podcasts, and partner campaigns • Manage all operational logistics including vendors, timelines, budgets, swag, booth planning, and ROI analysis • Shape and strengthen Stayntouch’s brand positioning, messaging, and market presence • Lead content strategy across website, PR, social media, sales enablement, customer stories, and thought leadership • Build and optimize a modern marketing technology stack including CRM, automation, analytics, and reporting systems • Leverage AI platforms to improve content creation, campaign performance, personalization, and operational workflows • Continuously evaluate and implement emerging technologies to keep Stayntouch at the forefront of marketing innovation

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves driving growth across Stayntouch’s enterprise and multi-property segments. - Own the full sales cycle for large, complex hotel groups - Identify and target high-value clients - Cultivate executive-level relationships - Shape custom commercial proposals - Steer strategic deals from discovery through close - Translate Stayntouch’s capabilities into measurable business outcomes - Work as a consultative partner to hotel ownership groups, management companies, and brand-level decision makers - Achieve strong communication, negotiation, and strategic thinking - Deliver tailored solutions in partnership with internal teams What You’ll Do - Partner closely with the Head of Sales to execute and refine Stayntouch’s enterprise strategy - Build, prioritize, and manage a robust pipeline across your assigned territory - Proactively identify and win new enterprise prospects - Navigate multiple stakeholders and complex decision cycles - Consistently achieve new-logo targets, pipeline coverage goals, and sales activity metrics - Develop tailored proposals, deliver compelling presentations, and negotiate commercial agreements - Maintain accurate CRM documentation for opportunities, forecasts, and key account details - Deeply understand Stayntouch’s platform, industry trends, and competitive positioning - Travel as needed to prospect, present, attend conferences, and strengthen key relationships Qualifications - 10+ years of hospitality technology or SaaS sales experience - Strong network of decision-maker relationships across North America - Experience selling PMS or other hotel operations platforms preferred Requirements - Proven track record of hitting or exceeding quota in a strategic/enterprise sales capacity - Excellent negotiation, presentation, and storytelling skills - Highly organized with disciplined follow-up and pipeline management - Strong CRM proficiency (Salesforce preferred) - Innate curiosity and commitment to understanding customer needs - Ability to work autonomously, prioritize effectively, and collaborate cross-functionally - Strong interpersonal EQ - able to build trust internally and externally Benefits - Medical, Dental & Vision Coverage - Competitive plans with options that fit your needs - 401(k) with Company Match - We help you invest in your future - Competitive Compensation + Strong OTE - Rewarding performance in a high-impact role - Company Paid Life & Disability Insurance - Added peace of mind for life’s what-ifs - Generous PTO - Because great work requires real rest - Paid Holidays - Including company-wide days designed to unplug and recharge

• Work with the VP of NA Sales to execute the regional sales strategy • Build, prioritize, and manage sales pipeline in a geographical territory • Identify new sales opportunities and actively close deals • Achieve monthly sales quotas and sales activity performance metrics • Prepare accurate sales quotes and negotiate contracts • Maintain accurate records of account targets and leads in CRM

About Stayntouch Stayntouch is redefining how hotels operate. Headquartered in Bethesda, MD, we deliver a cloud-native PMS built for modern hospitality - flexible, intuitive, mobile-first, and designed to empower teams from the lobby to the back office. Our platform streamlines operations, unlocks new revenue opportunities, and elevates every step of the guest journey. Hoteliers can run their entire operation from any device, enabling staff to break free from the front desk and guests to personalize their stay from check-in to check-out. Trusted by iconic properties and brands, Stayntouch is the PMS for hotels that demand both simplicity and power. *This is a remote position based in the United States with a strong preference to candidates based in the East Coast* About the Role Reporting to the VP of North America Sales, the Executive Director of Strategic Accounts is a key driver of growth across Stayntouch’s enterprise and multi-property segments. This role owns the full sales cycle for large, complex hotel groups - identifying and targeting high-value clients, cultivating executive-level relationships, shaping custom commercial proposals and steering strategic deals from discovery through close. As a consultative partner to hotel ownership groups, management companies and brand-level decision makers, you’ll translate Stayntouch’s capabilities into measurable business outcomes. Success requires strong communication, negotiation, and strategic thinking, as well as the ability to understand client needs and deliver tailored solutions in partnership with internal teams. This is a high-visibility, high-impact role for a seller who thrives in strategic pursuit, builds trust quickly and wants to make a meaningful mark on a fast-growing company. What You’ll Do Partner closely with the Head of Sales to execute and refine Stayntouch’s enterprise strategy Build, prioritize, and manage a robust pipeline across your assigned territory Proactively identify and win new enterprise prospects, navigating multiple stakeholders and complex decision cycles Consistently achieve new-logo targets, pipeline coverage goals and sales activity metrics Develop tailored proposals, deliver compelling presentations and negotiate commercial agreements Maintain accurate CRM documentation for opportunities, forecasts and key account details Deeply understand Stayntouch’s platform, industry trends and competitive positioning Travel as needed to prospect, present, attend conferences, and strengthen key relationships What You Bring Skills and Qualifications: Proven track record of hitting or exceeding quota in a strategic/enterprise sales capacity Excellent negotiation, presentation and storytelling skills Highly organized with disciplined follow-up and pipeline management Strong CRM proficiency (Salesforce preferred) Innate curiosity and commitment to understanding customer needs Ability to work autonomously, prioritize effectively and collaborate cross-functionally Strong interpersonal EQ - able to build trust internally and externally Why Join Stayntouch? At Stayntouch, we’re building more than cutting-edge hospitality technology. We’re building a culture where people can do the best work of their careers. We move fast, collaborate deeply, celebrate wins and genuinely enjoy the journey together. Our People-First Culture A supportive, high-trust environment where every voice matters A leadership team that invests in your growth, development and long-term success Remote-first flexibility with a team that feels connected, energized and mission-driven Opportunities to shape the future of hotel technology and make a visible impact Comprehensive Benefits That Have You Covered We offer a benefits package designed to support your wellbeing - inside and outside of work - so you can show up at your best. Medical, Dental & Vision Coverage - Competitive plans with options that fit your needs 401(k) with Company Match -  We help you invest in your future Competitive Compensation + Strong OTE  -  Rewarding performance in a high-impact role Company Paid Life & Disability Insurance  - Added peace of mind for life’s what-ifs Generous PTO -  Because great work requires real rest Paid Holidays -  Including company-wide days designed to unplug and recharge Additional Perks Remote-first work environment with autonomy and trust Career growth & development opportunities, from leadership access to cross-functional collaboration A mission-driven team reinventing how hotels operate and serve guests Pay Info: Base Salary + Strong Commission Upside On-Target Earnings (OTE): up to $245,000 annually Stayntouch does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status, ancestry, genetic information, veteran status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, political affiliation, and matriculation or any other characteristic protected by law. Employment decisions at Stayntouch are based on merit, qualifications, and abilities. Stayntouch is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at hr@stayntouch.com.