Role Description We’re looking for a Product & UX Designer, someone obsessed with understanding user needs, translating vision into product, and bridging the gap between ideas and execution. This is not a typical visual designer role. We’re seeking someone who thinks in systems, maps complex processes into intuitive experiences, and works directly with leadership, users, and engineers to bring a new category-defining product to life. This is a remote role based in the United States. What You’ll Do - Translate founder and stakeholder vision into structured product flows, wireframes, and functional user journeys - Engage directly with users to understand workflows, frustrations, and hidden needs - Lead discovery interviews, usability testing, and iterative design validation - Define UX architecture for complex, enterprise-facing features and AI-assisted workflows - Collaborate closely with product and engineering to define MVPs and shape delivery - Help build and scale a UX culture Qualifications - 5+ years of experience in UX strategy, product design, or systems design—ideally in enterprise SaaS - Strong experience mapping multi-step workflows, personas, and systems-thinking approaches - Exceptional communication and synthesis skills—you make complexity feel simple and elegant - A builder’s mindset: excited to help shape early product structure, feedback loops, and feature prioritization - High empathy for users and deep curiosity for how they work Bonus Points - Experience in consulting tech, workflow tools, or platforms serving professional services - Familiarity with AI/ML-driven products or how to integrate human-AI interaction patterns - Proficiency in prototyping and design tools (esp. Lucid, Figma) - Comfortable collaborating with engineers and understanding basic technical constraints Benefits - Work directly with the founding team on high-impact product development - Shape the foundation of our UX practice and Bogotá hub - Help define a new category of enterprise software, powered by AI and human insight - A chance to shape the product and the company from the earliest days - Be part of a global startup solving complex, meaningful problems—and have fun doing it

• Own product design for the Procurement module end to end • Turn a complex, unfamiliar domain into something clear and usable • Design for distinct roles • Make dense data legible • Work closely with product and engineering • Build and extend the patterns in our design system • Run lightweight research and prototype playbacks

• User Research & Strategy: Conduct competitor analysis, user interviews, and surveys to understand target audiences and define user pain points. • Information Architecture: Map out user journeys, sitemaps, and process flows to ensure the product's structure is logical and intuitive. • Wireframing & Prototyping: Build low-fidelity wireframes and high-fidelity, clickable prototypes to demonstrate app or website functionality. • Visual Design: Design aesthetic user interfaces—including colors, typography, icons, and widgets—while adhering to brand guidelines and accessibility standards. • Usability Testing: Plan and execute testing sessions to see how real users interact with designs, then iterate based on feedback and analytics. • Developer Handoff: Translate designs into detailed specifications and collaborate closely with engineering teams to ensure accurate implementation.

• Lead end-to-end design projects, from problem discovery to solution implementation. • Partner with Product Managers, Engineering, and stakeholders to build simple, efficient experiences aligned with business goals. • Conduct user research, interviews, and validations to inform product and design decisions. • Translate complex problems into clear, intuitive flows, journeys, and interfaces. • Play an active role in defining product strategy, contributing systemic thinking and a strong focus on user experience. • Create high-quality prototypes, flows, and specifications with attention to detail. • Use qualitative and quantitative data to guide decisions and measure the impact of proposed solutions. • Contribute to the evolution of the Design System and ensure consistency of experience across products and features. • Collaborate with other designers through critiques, knowledge sharing, and quality reviews. • Serve as a technical reference within the team, supporting more junior designers with day-to-day challenges.