Solutions RH

• Lead and oversee the work of SDRs, Closers and other professionals involved in the commercial funnel; • Conduct daily and weekly meetings and management rituals covering targets, KPIs, decisions, owners and deadlines; • Ensure correct use of the CRM, with up-to-date information, next actions recorded and reliable loss reasons; • Monitor indicators such as response time, contact rate, scheduling, show rate, no-show, conversion, sales cycle, revenue, CAC and forecast; • Structure and refine scripts, contact cadences, follow-ups and opportunity recovery processes; • Develop the team through feedback, meeting shadowing, call analysis and sales coaching; • Improve integration between sales, marketing, finance, contracts, customer success and onboarding; • Identify bottlenecks and present diagnostics to leadership accompanied by alternatives and recommendations; • Create predictability in scheduling, commercial capacity and results projection; • Support the creation and updating of playbooks, targets and commercial processes; • Progressively reduce the founder's dependence on the team's operational routine.

• Provide consultative support via WhatsApp, phone, CRM and email; • Present and sell wines, accommodations, experiences and events; • Identify customer needs and offer personalized solutions; • Conduct sales follow-ups and recover opportunities; • Perform post-sale follow-up and strengthen customer relationships; • Keep the CRM up to date with complete, reliable records; • Track targets, KPIs and progress of the sales funnel; • Contribute to achieving the department's results.

• Prospecção e geração de oportunidades; • Prospectar ativamente novos clientes; • Reativar leads da base de contatos; • Buscar oportunidades por meio de indicações, eventos, redes sociais e parcerias; • Conduzir reuniões comerciais online; • Entender o momento e as necessidades de cada consultório; • Conduzir negociações e fechar contratos; • Manter o CRM atualizado e organizado.

• Full responsibility for labor litigation matters, managing cases strategically from the initial stage through to closure; • Drafting medium- and high-complexity procedural documents (defenses, appeals, objections, memorials/briefs, and strategic submissions); • Defining procedural strategies, performing risk analysis, and providing legal guidance applied to each case; • Full management of court deadlines, with autonomy to prioritize and organize the caseload; • Conducting hearings (initial and evidentiary/instructional), with independent technical handling; • Monitoring liquidation and enforcement/execution phases; • Direct interaction with clients to align strategy, gather information, and report case progress; • Maintenance and management of legal systems and docket control; • Technical review of documents and pleadings, when necessary; • Providing consultative/advisory services related to the cases under your responsibility; • Use of legal technology and artificial intelligence tools.

• Atuação integral em processos de contencioso trabalhista • Elaboração de peças processuais de média e alta complexidade • Definição de estratégias processuais

• Assist with operational needs of the external sales team; • Update, manage, and interpret spreadsheets; • Promote, monitor, and manage commercial campaigns; • Provide support for sales systems and tools, such as Sistema Máxima and Winthor; • Generate sales reports and analyses; • Organize sales materials and presentations; • Provide support and assistance to the team via digital channels; • Support the monitoring of commercial KPIs; • Ensure organization and efficiency in departmental processes.

• Develop and implement commercial strategies to achieve the company’s sales targets. • Lead training and development programs for external (in-store) sales representatives. • Monitor sales KPIs and ensure targets are met. • Prospect new customers, supporting the commercial representatives. • Ensure compliance with the company’s commercial processes and policies. • Conduct visits to prospective clients to expand business opportunities (finishing and building materials stores; construction sites, construction companies, architects).

• Desenvolver e executar estratégias comerciais, buscando o alcance das metas estabelecidas pela empresa. • Conduzir treinamentos e programas de desenvolvimento dos vendedores externos (de loja). • Monitorar indicadores de vendas e garantir o atingimento dos resultados. • Prospectar novos clientes, apoiando o representante comercial. • Assegurar o cumprimento dos processos e políticas comerciais da empresa. • Realizar visitas a clientes em potencial para ampliar oportunidades de negócio (lojas de acabamento e materiais de construção; obras, construtoras, arquitetos).

• Build a platform for extraction, processing, and analysis of large volumes of structured and unstructured data • Support financial decision-making • Perform internal analyses

• Full management of labor litigation cases from initiation through closure; • Drafting legal filings and court submissions of medium to high complexity; • Developing litigation strategies and performing risk analysis; • Comprehensive management of deadlines and caseload; • Conducting initial and evidentiary hearings; • Handling settlement/quantification and enforcement (execution) proceedings; • Direct client communication for case alignment and reporting; • Updating and managing legal case management systems; • Technical review of documents and filings; • Providing consultative legal advice related to the matters handled; • Use of legal technology tools and artificial intelligence applied to legal practice.