SOFTGIC S.A.S.

Role Description We are seeking a highly skilled Senior SharePoint Administrator & Developer to take full ownership of our SharePoint and Microsoft 365 environment. This is a hands-on, senior-level role focused on managing, optimizing, and enhancing SharePoint infrastructure, workflows, and integrations. The ideal candidate is a self-sufficient “power user” profile, capable of working independently, troubleshooting issues, and delivering scalable solutions with minimal supervision. - Manage and administer the SharePoint Online environment, including permissions, governance, and security - Design, build, and maintain modern SharePoint sites and document libraries - Develop and optimize workflows using Power Automate and Power Apps - Integrate SharePoint with internal and external systems through APIs and connectors - Troubleshoot technical issues and optimize system performance independently - Audit and improve existing SharePoint structures and governance practices - Lead the transition of SharePoint ownership from external teams - Collaborate with stakeholders to translate business requirements into technical solutions - Support integration or collaboration initiatives involving Power BI dashboards and reporting systems Qualifications - 4+ years of experience in SharePoint Administration and Development - Strong expertise in SharePoint Online and the Microsoft 365 ecosystem - Hands-on experience with Power Automate and Power Apps - Experience with system integrations (APIs, connectors, or Microsoft tools) - Ability to troubleshoot issues and work independently - Strong English communication skills - Nice to have: experience with Power BI, dashboards, or data reporting tools

Role Description Buscamos un/a desarrollador/a Fullstack, experto en integración y especializado en SAP Integration Suite. Con experiencia en el ecosistema de React y sus frameworks asociados (Node.js, Next.js, etc.), capaz de trabajar en proyectos dinámicos y escalables. Con una fuerte orientación al desarrollo Frontend en React / Next.js. La persona ideal debe tener una mentalidad proactiva, pasión por el desarrollo moderno y capacidad para colaborar en equipos multidisciplinares. En este rol, el núcleo de trabajo es conectar de forma robusta distintas aplicaciones mediante el diseño y consumo de iFlows, con la suite de SAP Integration Suite. Buscamos un perfil autónomo, con criterio para tomar decisiones de arquitectura y capacidad para evolucionar sistemas existentes. - Gestión de API: Permite crear, publicar y administrar Interfaces de Programación de Aplicaciones (API) de forma segura. - Integración B2B / B2C: Facilita el intercambio de datos estructurados entre empresas o con entidades terceras e incluso entre aplicaciones internas. - Arquitectura basada en eventos: Dispara acciones automáticas en tiempo real cuando ocurre un cambio en el negocio. - Integración de datos: Ayuda a transformar, validar y enrutar mensajes entre plataformas para garantizar la coherencia de la información. Qualifications - Liderazgo en Integración: diseñar, conectar y consumir de manera eficiente iFlows SOAP desplegados en SAP Integration Suite para comunicar las distintas aplicaciones internas de Servihabitat y externas de terceros. - Visión híbrida y transversal: Dominio de la arquitectura de sistemas. - Comprensión alto nivel de los aplicativos a integrar, tanto del funcionamiento interno de los módulos de negocio como el funcionamiento de aplicaciones externas. - Habilidades técnicas principales: - Conocimiento profundo de protocolos y lenguajes de intercambio de datos como XML, JSON, OData, REST y SOAP. - Experiencia en el uso de herramientas de mapeo de datos y diseño de flujos de mensajes. - Uso de lenguajes de programación como Groovy o JavaScript para implementar lógica personalizada dentro de las integraciones. - Evolución continua: Experto en soluciones de integración tradicionales en servidores locales que ha evolucionado hacia soluciones modernas nativas en la nube y basadas en API. - Perfil analítico y resolutivo: Su trabajo principal consiste en diagnosticar cuellos de botella y resolver problemas de comunicación entre plataformas, por lo que tienen una alta capacidad para depurar errores y monitorear el tráfico de datos. - Desarrollador/a con mentalidad product-oriented, capaz de diseñar flujos de usuario completos (login → formulario → listado → firma digital). - Cómodo/a trabajando con APIs propias (Route Handlers) y consumiendo servicios SOAP/REST externos. - Autonomía para tomar decisiones de arquitectura frontend y proponer mejoras de UX. - Capacidad de trabajar con código existente, entender patrones ya implementados y extenderlos de forma coherente. Requirements - Adicionalmente se valorará conocimientos y experiencia en: - React 19 y Next.js 15 (App Router, Server Components, Client Components, Turbopack). - TypeScript estricto en todo el frontend. - Gestión de estado con hooks personalizados (useAuth, useRef, useState, useEffect). - Middleware de Next.js para autenticación, seguridad (rate limiting, headers, detección de actividad sospechosa) y control de rutas protegidas. - API Routes de Next.js (Route Handlers) para construir backends ligeros dentro del propio proyecto. - Prisma ORM con MySQL: modelado de datos, migraciones, sedes. - Validación de datos con Zod. - Maquetación responsive con Bootstrap 5 (sin frameworks CSS adicionales). - Integración con servicios externos: Logalty (firma digital), Securitas, AWS S3. - Generación y manipulación de PDFs (pdf-lib) y XML (xml2js). - Tareas programadas con node-cron. - Logging estructurado con Winston. - Docker y despliegues en contenedores. - Git y CI/CD con GitHub Actions. Benefits - Deseable: - Experiencia con Snowflake como data warehouse. - AWS Cognito (OAuth/OIDC) para autenticación. - Python/Flask para mantenimiento de webapps auxiliares. - Conocimiento de Java/Spring Batch para entender procesos legacy. - Accesibilidad web (aria attributes, validación de formularios accesible). - Animaciones CSS y UX cuidada en formularios multi-paso.

Role Description We are looking for an IT Support Specialist to join our team and provide technical support across our corporate staff and franchise network. This role is ideal for someone proactive, organized, customer-oriented, and passionate about technology, troubleshooting, and continuous improvement. The ideal candidate will support daily IT operations, manage support tickets, administer Microsoft 365 and SaaS platforms, assist with cloud and VoIP environments, and help ensure a secure and efficient technology ecosystem. Responsibilities - Provide Level 1 and Level 2 technical support to internal users and franchise teams. - Troubleshoot hardware, software, networking, VPN, Wi-Fi, and access-related issues. - Administer Microsoft 365 environments, including users, groups, licenses, MFA, Teams, Exchange, and SharePoint. - Support SaaS applications and cloud platforms such as AWS, Azure, and ClickUp. - Manage ChatGPT and AI-related tool subscriptions, licenses, and user access. - Maintain and improve IT documentation and knowledge base resources. - Support VoIP and telephony systems, including FreePBX and SIP-based solutions. - Configure, provision, and troubleshoot laptops, peripherals, printers, monitors, and headsets. - Monitor endpoint security tools, patch compliance, and phishing/security incidents. - Provide remote technical assistance using remote desktop and collaboration tools. - Collaborate with distributed teams while ensuring confidentiality and data security best practices. Qualifications - Proven experience in IT Support, Help Desk, or Technical Support roles. - Experience handling Level 1 and Level 2 support tickets. - Strong knowledge of Microsoft 365 administration. - Experience managing SaaS platforms and user lifecycle administration. - Familiarity with AWS and Azure environments. - Basic networking knowledge (DNS, DHCP, VPN, Wi-Fi troubleshooting). - Experience supporting end-user hardware and remote environments. - Understanding of cybersecurity best practices, endpoint protection, and MFA. - Excellent communication and problem-solving skills. - Ability to work independently and in collaborative remote teams. Requirements - Experience with VoIP/SIP systems such as FreePBX or Twilio. - Knowledge of PowerShell or Python scripting. - Experience with workflow automation tools like Power Automate, Zapier, or Make. - Interest in AI-assisted operations and process optimization. Benefits - Opportunity to work with a growing and technology-driven organization. - Collaborative and supportive work environment. - Exposure to modern cloud, SaaS, cybersecurity, and AI tools. - Career growth opportunities within IT operations and automation.

Role Description Estamos buscando un Desarrollador AI-Native de Aplicaciones que haya adoptado completamente flujos de desarrollo AI-first y que disfrute construir aplicaciones productivas mediante la orquestación de agentes de inteligencia artificial y herramientas modernas de desarrollo. Este no es un rol tradicional de desarrollo de software. Buscamos una persona capaz de aprovechar sistemas de IA agéntica para entregar productos escalables de forma rápida en entornos frontend, backend, infraestructura y AI/ML, manteniendo altos estándares de arquitectura y calidad. - Ubicación: Medellín, Colombia - Horario: Lunes a viernes | 8:00 AM – 6:00 PM EST Responsibilities - Liderar la entrega end-to-end de aplicaciones web, móviles, backend y soluciones cloud utilizando flujos de desarrollo impulsados por IA. - Diseñar arquitecturas de sistemas, workflows de agentes de IA, prompts, frameworks de evaluación y procesos de aseguramiento de calidad. - Aprovisionar y administrar infraestructura en AWS y Azure, incluyendo CI/CD, IAM, observabilidad, networking, contenedores e infraestructura como código. - Revisar y validar código generado por IA, asegurando escalabilidad, seguridad, rendimiento y calidad productiva. - Gestionar workflows en GitHub, incluyendo pull requests, estrategias de branching, protected branches, merge queues y GitHub Actions. - Traducir requerimientos ambiguos de negocio o producto en especificaciones técnicas detalladas para agentes de IA. - Construir frameworks de evaluación para medir la calidad de software generado por IA y sistemas de machine learning. - Resolver incidentes en producción coordinando investigaciones con agentes de IA y validando soluciones. Qualifications - 5–10 años de experiencia profesional en desarrollo de software con experiencia demostrable entregando sistemas en producción. - Experiencia comprobada trabajando bajo metodologías AI-first y utilizando coding agents modernos (Claude Code, Cursor Agents, Codex, etc.). - Experiencia sólida con React, React Native/Expo, Node.js y Python. - Experiencia práctica desplegando y operando sistemas en AWS y Azure. - Conocimiento avanzado en Git, GitHub, CI/CD y prácticas DevOps. - Fuertes capacidades de arquitectura de software y code review. - Excelente comunicación escrita y capacidad para redactar especificaciones técnicas. - Capacidad para evaluar, dirigir y validar implementaciones generadas por IA. Desirable Qualifications - Experiencia entrenando o ajustando modelos de machine learning. - Background en computer vision, biometría o IA multimodal. - Experiencia con plataformas de video/streaming o sistemas de suscripción. - Familiaridad con servidores MCP, diseño de tool-use y frameworks personalizados para agentes de IA.

Role Description This is a remote position. Technical Support Agents drive Zuma’s growth by providing clear and professional customer support to ensure clients remain satisfied and are able to achieve the product and business outcomes they are seeking. - Interact with customers through multiple channels (phone, ticketing systems, live chat, and screen-sharing tools) to identify and resolve technical support requests. - Continuously educate customers on how to effectively use the platform. - Reproduce technical issues and escalate them to the Engineering team when necessary. - Take ownership of customer communication and manage expectations regarding resolution timelines. The Technical Support Agent role represents an excellent opportunity for individuals who are passionate about learning, clear communication, problem-solving, and technology. Qualifications - 3–4 years of experience in technical support resolving complex technical issues. - Excellent written communication skills in English with strong overall language proficiency. - Experience using support tools such as JIRA and Zendesk. - Experience using online collaboration tools such as Slack and Google Meet. - Comfortable working with distributed teams across different time zones. - Strong ability to learn quickly and adapt to constantly evolving technology environments. - Experience supporting cloud-based web applications in environments such as AWS, GCP, or other cloud platforms. - Experience supporting platforms with third-party integrations connected to multiple data sources, such as external CRMs and external databases not directly managed by the company. - Experience supporting agentic AI applications, machine learning systems, or natural language processing (NLP) applications.

Role Description We are looking for a Senior Full Stack Developer to lead end-to-end feature development for an AI-powered platform. This role is highly autonomous and requires a strong backend foundation combined with solid frontend skills. You will be responsible for owning features from ideation to production, ensuring scalability, performance, and high-quality system design. - Own the full lifecycle of features: idea → design → development → deployment - Design technical solutions and create feature mockups prior to implementation - Develop and maintain backend services using Python (Flask or async frameworks like Quart) - Build modern, responsive frontend components using React - Integrate external systems through APIs and ensure reliable data exchange - Implement caching and performance optimization strategies using Redis - Ensure system scalability, performance, and clean architecture - Participate in production deployments and release processes - Communicate progress, risks, and blockers proactively with stakeholders Qualifications - Strong experience in Python backend development - Experience with async frameworks (Quart preferred; Flask acceptable) - Solid experience building applications with React - Experience working with MySQL and Redis - Familiarity with cloud platforms (GCP preferred; AWS or Azure acceptable) - Strong knowledge of REST APIs and JWT authentication - Experience with Docker and CI/CD pipelines - Comfortable leveraging AI tools to enhance development efficiency Requirements - Highly independent and proactive - Strong problem-solving and system design capabilities - Comfortable working directly with founders or leadership teams - Startup mindset with high ownership and accountability - Clear and effective communicator

Role Description This is a remote position. We are seeking a Product Manager who will fully own feature definition, requirements gathering, and product planning. This role works hand in hand with developers and leadership to translate business ideas into actionable technical requirements. - Define detailed feature requirements prior to development - Create clear documentation and acceptance criteria - Design workflows and functional mockups - Collaborate daily with developers during implementation - Vet and validate ideas before features are built - Think strategically about future product needs and roadmap - Ensure alignment between business goals and technical execution Qualifications - 4–5+ years of experience as a Product Manager - Experience working with SaaS products - Strong technical understanding - Former developer background is a big plus - Experience in startup or fast paced environments - Proven ability to write clear, structured requirements

Role Description Buscamos un/a Full-Stack Developer con mentalidad de producto para unirse a un equipo de Tecnología y Producto, participando activamente en todo el ciclo de vida del desarrollo. Este no es un rol orientado a marketing ni a páginas web B2C — buscamos perfiles enfocados en producto, plataformas o sistemas internos. - Horario: Lunes a viernes de 3:00 p.m. a 12:00 a.m. (hora España) - Modalidad: 100% remoto - Inicio: Lo antes posible - Tipo de proyecto: Largo plazo - Colaborar con equipos de producto y tecnología para diseñar, implementar y mejorar soluciones. - Refinar tareas y proponer estrategias técnicas óptimas. - Desarrollar aplicaciones modernas con React (hooks) y Next.js. - Construir interfaces responsivas utilizando CSS y Tailwind. - Crear y mantener APIs RESTful con Node.js y Express. - Participar en procesos de CI/CD con GitHub Actions. - Aplicar principios de arquitectura limpia y DDD. - Participar activamente en discusiones técnicas y de producto. - Monitorear y mejorar funcionalidades basadas en datos y feedback. Qualifications - 3 a 5 años de experiencia como Full-Stack Developer. - Experiencia en desarrollo de producto, plataformas o sistemas internos. - Dominio de: - JavaScript / TypeScript - React (hooks funcionales) - Next.js - Node.js + Express (APIs REST) - Experiencia trabajando con Git y code reviews. - Capacidad de autonomía técnica y participación en definición de soluciones. - Comodidad trabajando con pair programming y feedback continuo. - Español obligatorio. Requirements - No se considerarán perfiles enfocados en: - Desarrollo web B2C / e-commerce - SEO, marketing digital o growth Benefits - ⭐ Valorables - TypeScript en entornos productivos - Tailwind CSS - MongoDB u otras bases de datos NoSQL - Clean Architecture, SOLID, DDD - GitHub Actions / CI-CD - Docker - Inglés

Role Description This is a remote position. We are looking for a Domo Data Analyst to join a growing, fully remote team focused on delivering high-impact data solutions for law firm clients. This is a client-facing role where you will be responsible for transforming complex data into actionable insights, enabling clients to operate more efficiently and make data-driven decisions. The ideal candidate has strong hands-on experience with Domo, is comfortable working independently in a remote environment, and excels at communicating technical concepts to non-technical stakeholders. You will play a key role in designing dashboards, managing data pipelines, and helping clients leverage data to drive business growth. - Design, build, and maintain dashboards, reports, and dataflows in Domo - Develop and manage ETL processes, including data extraction, transformation, and validation - Integrate data from legal case management systems and other business tools - Lead client meetings to gather requirements and present insights - Translate legal workflows and case lifecycle stages into structured reporting solutions - Analyze datasets to identify trends, inconsistencies, and business opportunities - Ensure high standards of data accuracy, consistency, and reliability - Maintain clear documentation and provide ongoing support to clients Qualifications - 2+ years of experience in data analytics or business intelligence - Strong hands-on experience with Domo (mandatory) - Proficiency in SQL and data transformation techniques - Experience working with legal CMS platforms (e.g., Filevine, SmartAdvocate, Neos, CloudLex, HubSpot) - Background in legal operations or law firm environments - Experience in client-facing roles - Strong communication skills, with the ability to explain data insights to non-technical audiences - Ability to work independently and manage multiple priorities or clients

Este es un puesto de trabajo remoto. A Salesforce AI Project Manager leads the end‑to‑end delivery of Salesforce projects that incorporate artificial intelligence capabilities, such as Einstein Analytics, Einstein Bots, and AI‑driven automation. This role combines strong project management expertise with AI/ML knowledge to ensure AI‑enabled Salesforce solutions are delivered on time, within scope, and aligned with business goals. Requirements - Bachelor’s degree in IT, Business Administration, or a related field. - Strong experience managing IT projects, preferably involving Salesforce and AI‑enabled platforms. - Proficiency with Salesforce (Sales Cloud, Service Cloud, Marketing Cloud), Einstein Analytics, and collaboration tools such as JIRA, MS Project, or Confluence. - Solid understanding of AI/ML concepts, data workflows, and responsible AI practices. - Excellent leadership, communication, and problem‑solving skills. Certifications (Preferred) - Salesforce Administrator or Developer - PMP, CSM, or other Project Management certifications - AI/ML certifications (AWS, Azure, Google AI) are a plus Additional Requirements - Visa Status: Applicants must have a valid and active visa. At this time, visa sponsorship is not available. - Travel Requirement: Candidates must be open and available to travel to the U.S. office when required for meetings or project needs.