Semgrep

• Become an expert on Semgrep and integrating our platform into the software development lifecycle. • Scope and own each customer engagement with attention towards clear and well-defined objectives and success criteria. • Articulate to customers how our platform is uniquely differentiated. • Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, and presenting at events. • Minimize customer friction in adopting and deploying Semgrep through building automation and creating content for external consumption. • Share the voice of the customer to influence the roadmap of new features and services for Semgrep.

• Become an expert on Semgrep and integrating our platform into the software development lifecycle • Scope and own each customer engagement with attention towards clear and well-defined objectives and success criteria • Articulate to customers how our platform is uniquely differentiated to power their security program with greater speed, accuracy, and flexibility than other offerings • Share the voice of the customer to influence the roadmap of new features and services for the Semgrep platform • Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, writing knowledge base articles and blogs, running workshops and presenting at events • Contribute to building a world-class solutions engineering organization by driving organization initiatives that help us refine and scale our workflows and processes

• work with large Enterprise customers in a variety of industries, covering the Pacific Northwest territory • own customer engagements end-to-end, from prospecting and qualification to negotiation and close • onboard and grow accounts with additional products or increased Semgrep usage • manage inbound leads with lightning fast follow-up and qualify opportunities • achieve and exceed goals of outbound phone calls, emails, product demos, and trials every quarter • maintain accurate pipeline management with expert-level forecasting and execute a territory plan • work closely with Customer Success and Product Management to ensure smooth launches and fuel future product growth

• Work with large Enterprise customers in various industries, covering the West Coast • Own customer engagements from prospecting to close and expansion • Onboard and grow accounts with additional products • Manage inbound leads and qualify opportunities • Achieve goals of outbound calls, emails, and product trials • Maintain accurate pipeline management and execute a territory plan • Collaborate with Customer Success and Product Management

• Work with the large Enterprise customers in a variety of industries, from banking to software development SaaS companies and everything in between! • Own customer engagements end-to-end, from prospecting and qualification to negotiation and close • Once you land an account, you’ll onboard and grow them with additional products or increased Semgrep usage • Manage inbound leads with a lightning fast follow-up and diligently qualify opportunities • Achieve and exceed goals consisting of outbound phone calls, emails, product demos, and trials (Proof of Concepts) every quarter • Maintain accurate pipeline management with expert-level forecasting and execute a territory plan • Work closely with Customer Success and Product Management to ensure smooth launches and fuel future product growth

• Scope and assess the current marketing site and product application setup to identify dependencies, bottlenecks, and improvement areas. • Research and propose infrastructure solutions and optimization strategies to simplify deployments and improve scalability. • Develop a detailed execution plan outlining milestones, architectural updates, and rollout phases. • Eliminate CMS downtime during deployments by improving Statamic’s build and publish flow. • Ensure the marketing site operates independently from the product application so new URLs and pages can be added without Infrastructure involvement. • Redesign the deployment pipeline with Infrastructure to enable faster, more reliable content releases • Review and optimize AWS (S3, CloudFront, EKS/Kubernetes) configurations to support the new architecture. • Partner with Marketing, Infrastructure, and Engineering teams to ensure performance, security, and monitoring best practices are implemented.

• Own end-to-end execution of Semgrep's presence at third-party tradeshows and conferences across a global calendar from contract handoff through booth logistics, staffing, on-site management, and post-show wrap • For Tier 1 events such as RSA, Black Hat, and AWS re:Invent, manage the full scope of Semgrep's on-site footprint beyond the booth, including hosted dinners and side events, hotel room block management, swag production and fulfillment, badge scanning and lead capture setup, sponsored speaking coordination, and partner or co-marketing logistics • Collaborate with the Head of Global Events on booth experience and design direction, then own all execution: vendor coordination, production timelines, asset management, and on-site delivery • Build and maintain the processes, playbooks, and operational frameworks that make our tradeshow program consistent and scalable as the calendar grows • Manage all exhibit and event-related vendor relationships, ie: exhibit houses, AV, swag vendors, hotels, restaurants, and shipping and logistics partners, negotiating contracts and holding partners to quality and cost targets • Own pre-show and post-show coordination with Sales and SDR, including staffing logistics, booth briefings, lead capture setup, and follow-up sequencing • Plan and execute Semgrep-hosted programming within third-party conference footprints, including customer and prospect dinners, side events, and on-site activations tied to Tier 1 shows like RSA, Black Hat, and AWS re:Invent • Own end-to-end logistics for hosted events: venue sourcing and contracting, guest list management, catering, AV, run-of-show, and on-site execution • Bring the same operational rigor to hosted programming as to the booth, ensuring every touchpoint within a conference footprint feels intentional and on-brand • Drive pre- and post-show pipeline follow-through in close partnership with Sales and SDR, ensuring booth and event investment translates to leads and engaged pipeline

• Full ownership of EMEA revenue — pipeline, forecast, quota attainment, and growth • All sales motions across mid-market, enterprise, and channel/partnerships in the region • Recruiting, developing, and scaling a high-performing team of AEs, channel managers, and sales development resources • Building and executing a regional go-to-market strategy aligned to our global playbook • Driving enterprise and strategic deals personally at the executive level • Establishing and growing a channel partner ecosystem across key EMEA markets • Partnering cross-functionally to accelerate deals and improve customer experience • Representing EMEA in global leadership forums

• Host monthly check-in’s with customers to understand their successes and challenges • Speak with technical stakeholders within our customer base and internally within Semgrep • Create personalized success plans for customers to ensure they grow the value of using our platform • Partner with Sales to host executive business reviews with practitioners and the executive buyers • Collaborate with Tech Support to resolve bug tickets, and with Product to submit and follow up on feature requests • Advocate on behalf of your customers for product roadmap items to evolve our product suite and features • De-escalate urgent issues that may introduce churn risk • Evolve our best practices to deliver exceptional service to our customers • Contribute to documentation to widen the available information for how to use our products

• Understand, reproduce and resolve complicated technical issues raised by customers • Own each customer question from initial creation to resolution • Manage support tickets to ensure timely resolution and follow-ups • Be the voice of the customer and prioritize recurring feature requests • Contribute to building technical support functions and documentation • Participate in on-call duties • Lead and improve Support operations