Room to Read

Role Description The Salesforce & Fundraising Operations Associate is responsible for supporting and optimizing Room to Read's fundraising systems, reporting infrastructure, and data operations. Serving as the primary administrator for Salesforce NPSP and related fundraising platforms, this role ensures that Development & Communications teams have reliable data, effective systems, and actionable insights to support donor engagement and fundraising performance. Working closely with Development & Communications, Finance, and IT teams, the Associate develops reports and dashboards, manages data quality, provides user support and training, and drives process improvements. This role requires strong technical skills, sound judgment, and the ability to balance competing priorities while serving stakeholders across multiple teams, countries, and systems. The successful candidate is a proactive problem solver who takes time to understand business needs, communicates clearly with both technical and non-technical audiences, and recommends solutions that support organizational goals while maintaining data integrity and operational efficiency. Responsibilities - Salesforce Administration, Reporting & Data Management (60%) - Maintain the integrity, accuracy, and usability of fundraising data across Salesforce NPSP and related systems. - Create, maintain, and enhance Salesforce dashboards, reports, and analytics to support fundraising strategy and decision-making. - Develop complex Salesforce reports, including matrix reports, joined reports, cross-object reporting, formula fields, bucket fields, and custom views. - Monitor and improve data quality, including donation processing, imports, constituent records, revenue tracking, and soft credits. - Conduct data analysis and provide insights on fundraising performance, donor trends, and key metrics. - Prepare data, reports, and analyses for leadership presentations, planning discussions, and strategic decision-making. - Design and implement processes that improve fundraising teams' access to accurate constituent and donor information. - Identify opportunities to streamline workflows and improve operational efficiency across fundraising systems. - Stakeholder Support, Training & System Adoption (25%) - Serve as a trusted partner to Development & Communications, Finance, and IT stakeholders, providing responsive support and guidance. - Gather requirements, clarify objectives, and translate business needs into effective system, reporting, and process solutions. - Manage user access, permissions, and day-to-day Salesforce administration and troubleshooting. - Develop and deliver user training, onboarding resources, and documentation that promote effective system use and adoption. - Project Management & Process Improvement (15%) - Lead CRM enhancements, system improvements, and process optimization initiatives from planning through implementation. - Coordinate project activities, testing, timelines, and stakeholder communications while managing multiple priorities across teams. - Evaluate proposed changes and implement improvements that strengthen efficiency, data quality, reporting effectiveness, and user experience across global operations. Qualifications - Minimum 3 years of hands-on Salesforce administration experience, including reporting, dashboards, workflows, and data management. - Strong experience gathering requirements, understanding stakeholder needs, and translating business objectives into effective CRM, reporting, and process solutions. - Demonstrated ability to manage multiple priorities and competing stakeholder requests while exercising sound judgment, setting expectations, and communicating effectively. - Experience maintaining data quality, data integrity, and governance across interconnected systems, with an understanding of how changes in one system or process may impact others. - Excellent communication, listening, and relationship-building skills, with the ability to work effectively with both technical and non-technical stakeholders. - Strong analytical, problem-solving, and critical-thinking skills, with the ability to identify practical, scalable solutions. - Strong organizational and project management skills, including the ability to manage projects, deadlines, and changing priorities. - Experience supporting end users through training, troubleshooting, and adoption of business systems and processes. - Advanced Excel skills, including pivot tables, formulas, lookups, and data analysis. - Experience with Salesforce Nonprofit Success Pack (NPSP) strongly preferred. Requirements - Salesforce Administrator certification preferred. - Experience supporting fundraising, donor management, advancement, membership, or nonprofit operations. - Experience working with integrated CRM, finance, reporting, or data platforms. - Experience working in a global organization across multiple countries, currencies, and reporting environments. - Familiarity with SQL, data querying, Salesforce integrations, or Apex. Benefits - The salary range for this role is $63,000 to $77,000. Compensation may vary depending on several factors including, but not limited to, experience, skill set, and relevant education or certifications. - 100% employer-paid premiums for your medical, dental, and vision coverage. - 50% medical and 100% dental and vision premium coverage for eligible dependents. - 22 days of PTO (+1 additional day accrued each year up to 27 days). - 12.5 paid holidays. - Enrollment in a 401(k) plan with up to a 6% match. - $600/yr allowance for home office.

Role Description This role is responsible for planning and coordinating donor site visits across multiple countries to ensure they are well-structured, clearly communicated, and executed smoothly. You will work across fundraising, country offices, and program teams to ensure all stakeholders are aligned, timelines are met, and visits are planned with sufficient detail in advance. This role focuses on creating clarity, reducing last-minute changes, and ensuring country teams are well-prepared to host donors. Key Responsibilities - Visit Planning and Coordination (40%) - Coordinate end-to-end planning of donor site visits across multiple countries - Develop and manage detailed planning timelines, ensuring key milestones are met - Collect and confirm complete attendee information, travel details, and visit objectives - Ensure visa requirements, travel logistics, and country-specific considerations are addressed in advance - Agenda Development and Quality Control (25%) - Partner with country offices to develop clear, well-structured visit agendas - Ensure agendas are realistic, appropriately paced, and aligned to donor objectives - Review and refine agendas to reduce over-scheduling and last-minute changes - Confirm final agendas are complete, accurate, and shared with all stakeholders - Stakeholder Coordination (20%) - Serve as the central point of coordination across fundraising teams, country offices, and program staff - Ensure country offices receive timely and complete information to prepare for visits - Clarify roles, responsibilities, and expectations for each visit - Maintain and share a single, up-to-date version of schedules and key contact information - Planning Discipline and Risk Management (10%) - Establish and enforce planning timelines and deadlines for all stakeholders - Identify potential risks (e.g., late changes, incomplete information, site readiness) and address proactively - Manage changes to visit plans, confirming feasibility with country offices before finalizing - Post-Visit Coordination (5%) - Ensure final agendas and key details are documented and accessible - Support coordination of follow-up actions and internal communication after visits Qualifications - 3–5 years of experience coordinating complex activities involving multiple stakeholders - Experience working across teams, time zones, or international contexts preferred - Strong organizational and project management skills, with attention to detail - Ability to manage multiple priorities and meet deadlines in a fast-paced environment - Clear and professional written and verbal communication skills - Ability to follow up consistently and ensure completion of tasks across stakeholders - Strong judgment and problem-solving skills, particularly in situations with incomplete information - Experience supporting events, travel coordination, or cross-functional projects is a plus - Full professional proficiency in spoken and written English What Success Looks Like - Donor visits are planned in advance with clear timelines and minimal last-minute changes - Country offices feel well-prepared and have the information needed to host visits effectively - Agendas are clear, realistic, and aligned to the purpose of each visit - All stakeholders are working from the same, up-to-date schedule and contact list - Planning processes are consistent and repeatable across visits and locations Key Working Relationships - Development & Communications (Fundraising) teams - Country Office staff and leadership - Program teams - Executive Assistants and donor support teams Why This Role Matters Donor site visits are a critical part of building relationships and demonstrating program impact. This role ensures visits are well-coordinated, professionally executed, and aligned across teams, enabling a consistent and positive experience for donors and country offices alike. Child Protection Principles - Room to Read is committed to the education and welfare of children and protecting them from abuse and exploitation - Room to Read has zero tolerance for child abuse and exploitation. - All children have the right to be free from abuse and exploitation, including neglect, maltreatment, and physical, mental or sexual violence, injury or abuse. - All children should be treated with respect and dignity. - The well-being of the child is Room to Read’s first priority when dealing with all identified or suspected cases of child abuse. - Room to Read shall integrate child protection into all its organizational strategies, structures and work practices. Protection from Sexual Exploitation and Abuse (PSEA) Principles - Room to Read Representatives must create and maintain an environment that prevents sexual exploitation and sexual abuse. - Room to Read has zero tolerance for adult sexual exploitation and abuse. - Sexual exploitation and abuse are serious violations of fundamental human rights and will not be accepted or tolerated. - All adults should be treated with respect and dignity. - Room to Read implements a survivor-centered approach, putting the survivor’s rights and dignity at the forefront. - Survivors referred to available professional assistance (e.g. mental health counselling), upon consent. Company Description Founded in 2000 on the belief that World Change Starts with Educated Children®, Room to Read envisions a world free from illiteracy and gender inequality, where all children have room to read, learn and grow – creating lasting change. Through our Literacy Portfolio, we train and coach teachers of the early grades in literacy instruction; create and publish quality books and curricular materials in local languages; and establish children’s libraries filled with diverse children’s books that can be enjoyed at school and home. Our Gender Equality Portfolio supports adolescents, particularly girls, in developing life skills that promote gender equality, helping them to pursue lifelong learning and make informed decisions. We support young people of all genders to overcome gender biases and build the knowledge and skills to create a gender-equal world. Room to Read collaborates with local communities, partner organizations, publishers, and governments to test and implement innovative models that can be integrated into the education system to deliver positive outcomes for children at scale. To date, Room to Read has benefited more than 50 million children in 28 countries. Learn more at www.roomtoread.org .

Role Description Room to Read is seeking a Book Publishing Project Lead to drive delivery of a children’s book publishing project in Senegal. This consulting role will lead coordination of local authors, illustrators, and publishers to develop and produce 10 French-language children’s storybooks for distribution in schools. This is a hands-on, delivery-focused opportunity for someone who can manage partners, move work forward, and ensure high-quality outputs are completed on time. - Lead identification and engagement of local publishers, authors, and illustrators - Drive the selection process for partners and creatives, including application review and coordination - Plan and deliver writers’ and illustrators’ workshops, ensuring strong execution and outcomes - Coordinate and actively follow up with writers, illustrators, editors, and designers to keep manuscripts and illustrations moving to completion - Support review and refinement of content to ensure quality and readiness for layout and printing - Oversee timelines and dependencies across all workstreams to ensure on-time delivery of all outputs - Coordinate field testing and ensure feedback is incorporated into final materials - Liaise with designers and review book layouts prior to final production - Identify and coordinate with local printers to prepare for printing and distribution - Ensure all deliverables are quality checked, completed, and properly documented - Support vendor coordination and payments - Deliver a final report summarizing outcomes and key learnings Qualifications - The qualified consultant will be a Senegalese national currently living in Senegal - Bachelor’s degree in a related field of study, e.g., Education, Literacy or related field - Full professional fluency in spoken and written English and French - Experience leading or managing projects with multiple stakeholders and firm deadlines - Strong knowledge of the publishing, education, or creative sector in Senegal - Ability to identify, engage, and manage authors, illustrators, and publishing partners - Experience planning and delivering workshops or structured group sessions - Experience supporting content development workflows (writing, editing, illustration, or production) - Strong organizational skills with the ability to manage multiple workstreams and push work forward - Proven ability to drive deliverables to completion and maintain momentum across contributors - Experience working with external vendors (e.g., designers, printers) and coordinating outputs - Strong attention to detail with the ability to review drafts/layouts and provide actionable feedback Requirements - The contracted amount will be a fixed fee, not to exceed $2,000.00 USD. - Please submit a CV and cover letter outlining your qualifications for the consultancy. - A detailed Scope of Work will be shared with shortlisted candidates. Child Protection Principles - Room to Read is committed to the education and welfare of children and protecting them from abuse and exploitation - Room to Read has zero tolerance for child abuse and exploitation. - All children have the right to be free from abuse and exploitation, including neglect, maltreatment, and physical, mental or sexual violence, injury or abuse. - All children should be treated with respect and dignity. - The well-being of the child is Room to Read’s first priority when dealing with all identified or suspected cases of child abuse. - Room to Read shall integrate child protection into all its organizational strategies, structures and work practices. Protection from Sexual Exploitation and Abuse (PSEA) Principles - Room to Read Representatives must create and maintain an environment that prevents sexual exploitation and sexual abuse. - Room to Read has zero tolerance for adult sexual exploitation and abuse. - Sexual exploitation and abuse are serious violations of fundamental human rights and will not be accepted or tolerated. - All adults should be treated with respect and dignity. - Room to Read implements a survivor-centered approach, putting the survivor’s rights and dignity at the forefront. - Survivors referred to available professional assistance (e.g. mental health counselling), upon consent.

Role Description Room to Read seeks a qualified consultant to conduct a qualitative analysis on the book publishing landscape in Senegal. The deliverable is producing a report that analyzes and summarizes results and findings obtained from collecting qualitative data on educational and book publishing policies, reports, statistics, and conducting informational interviews. Qualifications - A degree in education or a related field of study (Masters degree preferred); - Proven experience in conducting independent research through online investigations and interviews; - Knowledge and understanding of teaching methodologies, curriculum and teacher training at the primary school level in Senegal; - Understanding of gender-transformative and inclusive research methodologies, tools, and practices; - A background working with literacy, book publishing, and/or teaching reading, gender mainstreaming and transformative education programs, preferred; - In-depth knowledge and familiarity with the book publishing sector in Senegal an added advantage; - Excellent verbal and written communication skills in English, including the ability to write reports and present information; - Ability to work independently, with objectivity and pay attention to detail; - Currently living in Senegal, preferred. Requirements - Develop a data collection plan (gender-balanced research team and sampling) that includes a description of methods and timeline for gathering information. - Information gathering from local sources; - Online research; - Meetings/interviews with stakeholders such as the Ministry of Education (as needed); - Meetings/interviews with publishers, local writers, and illustrators on standard procedures of children’s book development in Senegal (as needed); - Meetings/interviews with local NGOs including organizations that support literacy (as needed); Benefits - The contract between Room to Read and the consultant selected for this study will be a fixed fee of up to US$3,000. - The consultant entering into a contract with Room to Read must ensure that the entire scope of work can be completed with the available resources. Company Description Founded in 2000 on the belief that World Change Starts with Educated Children®, Room to Read develops children’s foundational literacy skills, as well as life skills that promote gender equality. As a leading implementer, Room to Read nurtures these essential skills in children by training and coaching educators, creating quality learning materials and spaces, and strengthening education systems – all while honoring the dignity of every child.

Role Description Room to Read is seeking a senior consultant to design a portfolio-wide cost and cost-effectiveness framework and an RCT-based cost-effectiveness study for our literacy programs. This is a focused, technical role centered on applied analysis that informs decisions. Study implementation is not included but may follow as a contract extension. Deliverables - Build a standardized cost analysis framework across programs and countries - Assess alignment between cost data and program outcomes - Define cost allocation and comparability rules (e.g., cost per beneficiary, cost per outcome) - Design a cost-effectiveness study, including: - Study design and unit of randomization - Outcome measures and power/sample size - Costing methodology and analytical approach - Deliver a full study protocol and implementation roadmap Qualifications - Direct experience with cost-effectiveness analysis in education programs (LMICs) - Experience designing and leading RCTs or experimental evaluations - Ability to connect cost data to program outcomes in a defensible way - Track record producing clear, decision-useful outputs - Experience working across research, program, and finance teams - Full professional proficiency in written and spoken English Requirements - You must meet both of the following: - Led or co-led at least one RCT or experimental evaluation (design phase or beyond) - Conducted cost-effectiveness or cost analysis for an education program - Applicants without this experience will not be considered. How to Apply - Please submit all of the following: - Technical Proposal (max 10 pages) - Understanding of the assignment - Technical approach and methodology - Workplan and level of effort - Relevant experience - Team structure (if applicable) - Cost Proposal - Daily rate(s) - Level of effort by component - Total budget - Key assumptions - Supporting Documents - CV(s) - Examples of relevant work (cost analysis, cost-effectiveness, RCT design) Child Protection Principles - Room to Read is committed to the education and welfare of children and protecting them from abuse and exploitation. - Room to Read has zero tolerance for child abuse and exploitation. - All children have the right to be free from abuse and exploitation, including neglect, maltreatment, and physical, mental or sexual violence, injury or abuse. - All children should be treated with respect and dignity. - The well-being of the child is Room to Read’s first priority when dealing with all identified or suspected cases of child abuse. - Room to Read shall integrate child protection into all its organizational strategies, structures and work practices. Protection from Sexual Exploitation and Abuse (PSEA) Principles - Room to Read Representatives must create and maintain an environment that prevents sexual exploitation and sexual abuse. - Room to Read has zero tolerance for adult sexual exploitation and abuse. - Sexual exploitation and abuse are serious violations of fundamental human rights and will not be accepted or tolerated. - All adults should be treated with respect and dignity. - Room to Read implements a survivor-centered approach, putting the survivor’s rights and dignity at the forefront. - Survivors referred to available professional assistance (e.g. mental health counselling), upon consent. Company Description Founded in 2000 on the belief that World Change Starts with Educated Children®, Room to Read envisions a world free from illiteracy and gender inequality, where all children have room to read, learn and grow – creating lasting change. Through our Literacy Portfolio, we train and coach teachers of the early grades in literacy instruction; create and publish quality books and curricular materials in local languages; and establish children’s libraries filled with diverse children’s books that can be enjoyed at school and home. Our Gender Equality Portfolio supports adolescents, particularly girls, in developing life skills that promote gender equality, helping them to pursue lifelong learning and make informed decisions. We support young people of all genders to overcome gender biases and build the knowledge and skills to create a gender-equal world. Room to Read collaborates with local communities, partner organizations, publishers, and governments to test and implement innovative models that can be integrated into the education system to deliver positive outcomes for children at scale. To date, Room to Read has benefited more than 50 million children in 28 countries. Learn more at www.roomtoread.org .

Role Description The Associate, Corporations & Foundations is a revenue-generating role responsible for managing corporate and foundation partnerships and contributing directly to Room to Read’s fundraising targets. This role owns and grows a portfolio of donors including cause marketing partners, develops new funding opportunities, and supports proposal development and donor reporting. The Associate works across teams to convert opportunities into funding and ensure strong partner delivery. This is a hands-on role for someone who has successfully secured corporate or foundation funding and can manage both relationships and execution. What You Will Do - Fundraising & Donor Management - Manage and grow a portfolio of corporate and foundation donors, including cause marketing partners - Contribute to annual revenue targets (approx. $300K–$750K+) through renewals, upgrades, and new gifts - Lead day-to-day donor communication, stewardship, and reporting - Negotiate renewals, upgrades, and extensions with existing partners - Pipeline Development & Proposals - Identify, research, and develop new corporate and foundation funding opportunities - Support and contribute to proposal development, including concept notes and partnership pitches - Write and edit donor materials (proposals, reports, presentations, and briefings) - Cross-Functional Coordination - Partner with Programs, Finance, Legal, Communications, and other teams to design and deliver partnerships - Support transition from proposal stage to project kickoff in coordination with Program Operations - Ensure alignment on budgets, deliverables, and timelines across teams - Pipeline Tracking & Operations - Track pipeline, revenue projections, and proposal progress in coordination with the Associate Director - Maintain accurate donor and pipeline data in Salesforce (or similar CRM) - Support due diligence, contracting, and compliance processes - Prepare internal updates, meeting materials, and donor briefings - Participate in internal coordination meetings and ensure follow-up actions are completed What Success Looks Like (First 3–6 Months) - Independently manage day-to-day relationships with assigned donors, including cause marketing partners - Contribute to active proposals and pipeline development with minimal oversight - Deliver clear, high-quality donor materials on time - Identify and begin advancing new funding opportunities Qualifications - Fundraising & Revenue Management (3+ years) - Proven experience in corporate and/or foundation fundraising with direct responsibility for revenue generation - Demonstrated Track Record of Securing Funding - Proven success obtaining corporate or foundation gifts in the $50,000–$100,000 range - Donor Relationship Management - Ability to cultivate, steward, and grow partnerships, including renewals and upgrades - Proposal & Writing Skills - Experience developing high-quality donor-facing materials (proposals, reports, presentations) - Pipeline Development & Prospect Research - Ability to identify, research, and advance new funding opportunities - Cross-Functional Coordination - Experience working across teams to develop and deliver partnerships or projects - Project & Process Management - Ability to manage multiple priorities and track progress across fundraising activities - Financial Acumen for Proposals - Experience working with budgets for proposals and donor reporting - Data & CRM Management (Salesforce or similar) - Experience maintaining accurate donor data and tracking pipelines - Cause Marketing / Corporate Partnerships Exposure (Preferred) - Familiarity with cause marketing or corporate partnership models Child Protection Principles - Room to Read is committed to the education and welfare of children and protecting them from abuse and exploitation. - Room to Read has zero tolerance for child abuse and exploitation. - All children have the right to be free from abuse and exploitation, including neglect, maltreatment, and physical, mental or sexual violence, injury or abuse. - All children should be treated with respect and dignity. - The well-being of the child is Room to Read’s first priority when dealing with all identified or suspected cases of child abuse. - Room to Read shall integrate child protection into all its organizational strategies, structures and work practices. Protection from Sexual Exploitation and Abuse (PSEA) Principles - Room to Read Representatives must create and maintain an environment that prevents sexual exploitation and sexual abuse. - Room to Read has zero tolerance for adult sexual exploitation and abuse. - Sexual exploitation and abuse are serious violations of fundamental human rights and will not be accepted or tolerated. - All adults should be treated with respect and dignity. - Room to Read implements a survivor-centered approach, putting the survivor’s rights and dignity at the forefront. - Survivors referred to available professional assistance (e.g. mental health counselling), upon consent. Company Description Founded in 2000 on the belief that World Change Starts with Educated Children®, Room to Read envisions a world free from illiteracy and gender inequality, where all children have room to read, learn and grow – creating lasting change. Through our Literacy Portfolio, we train and coach teachers of the early grades in literacy instruction; create and publish quality books and curricular materials in local languages; and establish children’s libraries filled with diverse children’s books that can be enjoyed at school and home. Our Gender Equality Portfolio supports adolescents, particularly girls, in developing life skills that promote gender equality, helping them to pursue lifelong learning and make informed decisions. We support young people of all genders to overcome gender biases and build the knowledge and skills to create a gender-equal world. Room to Read collaborates with local communities, partner organizations, publishers, and governments to test and implement innovative models that can be integrated into the education system to deliver positive outcomes for children at scale. To date, Room to Read has benefited more than 50 million children in 28 countries. Learn more at www.roomtoread.org .