Rhapsody

• Identify Net New leads and develop opportunities within the Healthcare IT vendor space • Manage and strategically grow assigned accounts by developing and executing account plans that drive expansion and cross-sell opportunities • Cultivate and maintain C-level relationships with prospects through a consultative, trusted adviser approach to drive new business opportunities • Achieve sales targets through disciplined pipeline and forecast management • Use key business insights to elevate customer priorities and learnings • Act as the opportunity owner by managing the virtual selling team and all necessary resources to maximize business opportunity • Maintain current knowledge of healthcare IT industry technology and business trends • Execute and apply sales process fundamentals including needs/pains analysis, solution building, product presentation, proposal development and refinement • Build, maintain and apply knowledge of the competitive environment • Conduct consistent outreach to prospects • Document all prospect-related activities leveraging our CRM system (Salesforce) • Embeds AI into repeatable, systemized workflows (e.g., reporting, analysis, planning), using it by default to improve efficiency, consistency, and decision-making. • Develops reusable prompts, templates, and simple automations that combine AI with internal data to drive ongoing productivity gains across multiple workstreams.

• Serve as technical and project management lead for assigned Professional Services projects • Lead integration strategy architecture, design, and implementation across complex client environments • Develop, test, and implement application integrations in alignment with defined scope and client requirements • Manage project scope, timeline, and client communication with minimal supervision • Identify and mitigate technical risks and delivery issues proactively • Ensure smooth transition to support at project completion • Serve as a technical resource for support, sales, marketing, training, and product management teams on an as-assigned basis • Act as liaison between the sales accounts team and product end-users, ensuring awareness of opportunities, risks, and overall customer satisfaction • Participate in product QA testing and feedback cycles to support continuous product improvement • Contribute to Professional Services Continuous Improvement initiatives as requested • Participate in formal education program curriculum development, content creation, training delivery, and certification evaluations as needed • Demonstrate advanced and consistent use of AI tools to improve personal delivery efficiency, including integration design, technical documentation, risk identification, and client communications • Actively share AI best practices, workflows, and lessons learned with peers and junior staff • Identify opportunities where AI-assisted approaches can improve integration design, testing, or implementation workflows and bring recommendations to PS leadership • Contribute proven AI-driven efficiency improvements to the PS knowledge base

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Sr. Rhapsody Integration Architect is primarily responsible for the delivery of assigned Professional Services projects as defined in a Scope of Work or written proposal. Typical engagements include: - Business software implementation - Workflow consulting - Integration strategy architecture and design - Development, testing, and implementation of application integrations This role also serves as a subject matter expert across support, product management, sales, marketing, and training initiatives. Sr. Integration Architects are expected to demonstrate advanced and consistent use of AI tools within their own delivery practice and actively share best practices and efficiency gains with peers and junior staff. Responsibilities - Project Delivery & Technical Leadership - Serve as technical and project management lead for assigned Professional Services projects - Lead integration strategy architecture, design, and implementation across complex client environments - Develop, test, and implement application integrations in alignment with defined scope and client requirements - Manage project scope, timeline, and client communication with minimal supervision - Identify and mitigate technical risks and delivery issues proactively - Ensure smooth transition to support at project completion - Cross-Functional Collaboration - Serve as a technical resource for support, sales, marketing, training, and product management teams on an as-assigned basis - Act as liaison between the sales accounts team and product end-users, ensuring awareness of opportunities, risks, and overall customer satisfaction - Participate in product QA testing and feedback cycles to support continuous product improvement - Contribute to Professional Services Continuous Improvement initiatives as requested - Participate in formal education program curriculum development, content creation, training delivery, and certification evaluations as needed - AI & Automation - Demonstrate advanced and consistent use of AI tools to improve personal delivery efficiency, including integration design, technical documentation, risk identification, and client communications - Actively share AI best practices, workflows, and lessons learned with peers and junior staff - Identify opportunities where AI-assisted approaches can improve integration design, testing, or implementation workflows and bring recommendations to PS leadership - Contribute proven AI-driven efficiency improvements to the PS knowledge base Qualifications - Undergraduate or graduate degree in an IT or Computer Science related field, or equivalent experience of 5–10+ years - 10+ years of experience in software implementation, healthcare integration, and project management preferred - Undergraduate or graduate degree in IT, Computer Science, or Engineering preferred - Demonstrated track record of using AI tools to improve delivery efficiency and technical outcomes - Experience in healthcare IT integration required Requirements - Advanced analytical and problem-solving skills, including the ability to identify root causes, interpret complex information, and generate and evaluate creative solutions - Strong initiative and ability to work independently, taking ownership of time, effectiveness, and continuous improvement - Advanced proficiency leveraging AI tools to improve delivery quality, reduce administrative burden, and accelerate integration design and documentation - Ability to model and promote AI adoption among peers and junior team members - Excellent written and verbal communication skills, including client-facing interactions - Customer orientation with the ability to manage relationships across technical and non-technical stakeholders - Attention to detail across all aspects of integration architecture, delivery, and documentation Benefits - Comprehensive benefits package on day 1 (medical, dental, vision, life, disability) - 401k with a generous company match - Unlimited PTO, sick time & volunteer days - An innovative, inclusive, and fun work environment - Continuous learning and development opportunities

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Project Manager leads complex, high-visibility projects within the Professional Services organization. This role requires advanced project management expertise, strategic thinking, and the ability to manage client relationships while delivering successful outcomes in complex scenarios. - Lead complex, high-profile, or strategic customer implementation projects - Develop comprehensive project management plans with detailed work breakdown structures - Manage project scope, timeline, and resources with minimal supervision - Build and maintain strong client relationships at multiple levels - Identify, assess, and mitigate project risks through proactive management - Lead cross-functional teams and coordinate activities across multiple workstreams - Provide guidance and mentorship to junior project management staff - Drive project governance and ensure adherence to methodology and standards - Manage escalations and complex issue resolution - Contribute to process improvement initiatives and best practices - Facilitate complex client requirements gathering and solution alignment - Ensure smooth transition to support at project completion - Prepare and present executive-level project status reports - Demonstrate advanced and consistent use of AI tools to manage complex projects more effectively, including risk identification, stakeholder reporting, and workstream coordination - Actively share AI best practices, workflows, and lessons learned with Project Coordinators and Project Managers - Document and contribute proven AI-driven efficiency improvements to the PMO knowledge base - Partner with the PMO Operations & AI Optimization Analyst to help validate and refine AI workflows based on real delivery experience Qualifications - Bachelor’s degree or equivalent experience - 5–8 years of project management experience - 3+ years in healthcare IT project management preferred - PMP certification or equivalent - Demonstrated track record of using AI tools to improve delivery efficiency and project outcomes - Experience managing complex implementation projects - Demonstrated success in client-facing roles Requirements - Advanced project management and leadership skills - Exceptional client relationship management abilities - Strategic thinking and problem-solving expertise - Strong negotiation and conflict resolution skills - Advanced proficiency leveraging AI tools to improve delivery quality and reduce administrative burden - Ability to model and actively promote AI adoption among junior team members - In-depth understanding of healthcare integration concepts - Experience with change management techniques - Advanced proficiency with project management tools and methodologies Benefits - Comprehensive benefits package on day 1 (medical, dental, vision, life, disability) - 401k with a generous company match - Unlimited PTO, sick time & volunteer days - An innovative, inclusive, and fun work environment - Continuous learning and development opportunities