Regent University

Title: Admissions Counselor Location: virginia beach United States Job Description: ID: 50000367 Enrollment Management Staff & Administration Full time The Admissions Counselor is responsible for functions that contribute to converting qualified applicants to enrolled students at Regent University. The environment for this position is a blended inbound and outbound call center. This position is expected to demonstrate effective professionalism and extraordinary customer service while communicating and managing prospective students and applicants of Regent University. Work Location: Virginia Beach, VA [capability of remote work in case of inclement weather] Essential duties: - Represent Regent University as a general recruiter for all undergraduate and graduate school programs providing extraordinary customer service with each prospect, applicant and enrolled student. - Develop and maintain comprehensive knowledge on all undergraduate, graduate, and doctoral programs and effectively counsel prospective students on program fit and admissions requirements. - Develop and maintain comprehensive knowledge on all applicant and student-related resources including admissions processes, financial aid, costs, transfer guidelines, licensure guidelines, military benefits, and student resources. - Make a high volume of outbound phone calls, receive inbound calls, and maintain comprehensive student records through the correct use of technology while maintaining confidentiality. - Meet and exceed Key Performance Indicators (KPIs) for each term as determined by Enrollment Management leadership while adhering to dynamic, internal work processes. - Demonstrate exceptional professionalism in working with internal and external stakeholders in person and in writing. - Commitment to learning and professional development. The admissions counselor is responsible for learning and retaining all new and job-related content presented (for utilization in daily work). - Coordinate and participate in admissions and recruitment events as required. - Assist with onboarding and training of new staff members. Qualifications: - Bachelor's Degree preferred - 1-2 years of admissions, customer service, sales and/or telemarketing/tele-counseling experience beneficial - Strong organizational abilities, excellent written and oral communication skills and interpersonal skills, with an ability to establish rapport with a diverse customer base - Must be motivated, coachable, and be effective in a production-driven work environment - Ability to work a flexible schedule that may include days, evenings, and weekends including rotating Saturdays and second shift (12pm-9pm) - Reliable transportation to travel to and from work in a timely manner - Appropriate competence and ability to be trained in technology including Customer Relation Management (CRM) systems, Microsoft Suite and phone systems and multi-tasking within these systems including average to minimum typing speed of 40 WPM - Christian commitment consistent with Regent University mission as described in our application, website, and Employee Handbook Candidates must have: - Employee must embrace the mission of Regent University as evidenced by his/her Christian witness - A heart for the personal, spiritual, and professional development of students - Ability to maintain prospect, applicant, student, and institutional confidentiality - Excellent customer service skills and the ability to provide service in a professional manner - Commitment to Regent's core values of Excellence, Innovation, and Integrity Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here. Benefits Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

Title: Director of Enrollment Compliance Location: United States Job Description: 50000394 Enrollment Management Staff & Administration Full time The Director of Enrollment Compliance serves as the institution's primary subject matter expert and quality assurance manager for all federal reporting required by the Registrar's Office, to the National Student Loan Data System (NSLDS) to ensure compliance with applicable regulations. Work Location: Virginia Beach, VA (qualified candidates may be considered for remote work depending on location) Essential duties: - Serve as the institutional lead for all NSLDS enrollment reporting, including managing submission cycles in accordance with federal requirements and any National Student Clearinghouse (NSC) participation agreements. - Tracks and monitors enrollment reporting transmissions from submission to completion to ensure adherence to the federal reporting obligation. - Establish, document, and quality check the date of determination for enrollment status changes and maintain accurate audit trails in the Student Information System, Banner, to support compliance and program reviews. This includes monitoring student record requests, such as add/drop forms. - Monitor NSC and NSLDS processing timelines and provide any necessary adjustments to ensure compliance timelines. - Resolve all enrollment reporting error reports in a timely manner, including the SSCR report. - Serve as a liaison between the Registrar's Office and the NSC, including escalating reporting issues in collaboration with the University Registrar, and between the University Registrar, Regent's internal auditor, and the Office of Financial Aid. - Perform quality assurance and control checks on enrollment data submissions to ensure accuracy and compliance, including pre-submission audits of enrollment data files. - Develop and maintain internal quality assurance procedures, checklists, and reconciliation workflows to reduce error rates and data consistency. - Monitor regulatory changes and updates to federal and state guidance to ensure full university compliance. - Create and maintain policy guides and training resources related to enrollment reporting for the Registrar's Office. - Manage the institution's Degree Verify reporting process through the NSC to ensure timely and accurate submission of degree conferral data in alignment with degree conferral cycle. Qualifications: - Bachelor's degree required - Master's degree preferred - Preferred degree in higher education administration, business, information systems, or related field - Minimum of three (3) years of direct experience with NSC / NSLDS enrollment reporting Candidates must have: - Demonstrated knowledge of federal enrollment reporting requirements under Title IV - Must be eligible to be recommended and approved to access the NSLDS - Proficiency with Ellucian Banner systems or comparable student information system - Strong analytical skills with high attention to detail and a commitment to data accuracy - Knowledge of FERPA regulations and its application to student records management - Data analytical skills to perform analyses and report utilizing software (e.g., Excel) - Commitment to Regent’s core values of Excellence, Innovation, and Integrity Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here. Benefits Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

Regent University seeks a strategic and relationship-driven fundraising professional to join the Office of Advancement as a Director of Advancement (Major Gift Officer). Reporting to the AVP of Advancement, this individual will play a critical role in advancing Regent's mission by identifying, cultivating, soliciting, and stewarding major gift donors in support of university priorities, including an upcoming capital campaign designed to double residential enrollment to 4,000 students by 2030. The Director of Advancement will manage a portfolio of approximately 100-150 qualified major gift prospects and donors, with primary responsibility for securing five, six, and seven-figure gifts that directly impact student scholarships, academic programs, capital projects, and university operations. This position requires travel, strategic thinking, excellent communication skills, and a demonstrated commitment to Christian higher education. Work Location: Virginia Beach, VA. Qualified candidates may be considered for remote work. Essential Responsibilities: Portfolio Management & Donor Engagement - Manage and grow a portfolio of 100-150 major gift prospects and donors capable of giving $25,000 or more - Conduct face-to-face visits each month with donors and prospects to build meaningful, authentic relationships - Develop and execute individualized cultivation strategies for each prospect, including personalized proposals, impact reports, and stewardship touchpoints - Qualify prospects through strategic discovery conversations, assessing giving capacity, interests, and philanthropic motivations - Move donors through the cultivation cycle from identification to solicitation to stewardship using proven moves management strategies - Close major gifts at the five- and six-figure level annually, meeting or exceeding fundraising goals established by leadership Strategic Fundraising & Campaign Support - Actively support institutional priorities through targeted solicitation efforts - Collaborate with the AVP of Advancement, President's Office, and academic leadership to align donor interests with university needs - Prepare comprehensive briefing materials, customized proposals, and presentation materials for donor meetings - Coordinate with Advancement colleagues on annual giving, planned giving, and corporate/foundation relations to maximize donor engagement - Work with University leadership, Board members, and key volunteers to facilitate peer-to-peer solicitations Donor Stewardship & Relationship Building - Provide exceptional stewardship for all donors in portfolio, ensuring timely and meaningful recognition of gifts - Create customized stewardship plans that demonstrate impact and inspire continued investment - Coordinate campus visits, facility tours, and engagement opportunities that connect donors to Regent's mission - Record all donor interactions, strategies, and contact reports in the donor database (CRM) within 24-48 hours of each meeting - Monitor donor communication preferences and ensure personalized, mission-aligned engagement Collaboration & Institutional Representation - Represent Regent University at donor events, cultivation activities, and fundraising functions, including evenings and weekends as needed - Work collaboratively across departments, including Admissions, Student Life, Academics, and Communications to facilitate donor connections - Stay current on university programs, strategic initiatives, enrollment goals, and institutional achievements to effectively articulate Regent's vision and impact - Participate in professional development opportunities and maintain knowledge of fundraising best practices and trends in Christian higher education Qualifications: - Bachelor's degree from an accredited four-year institution - Minimum of 5 years of professional fundraising experience with demonstrated success in major gift solicitation - Proven track record of personally soliciting and closing gifts of $50,000 or more - Experience managing a donor portfolio and implementing strategic moves management Candidates must have: - Exceptional interpersonal and relationship-building skills with ability to connect authentically with diverse constituencies - Strong written and verbal communication skills, including proposal writing and presentation abilities - Strategic thinking and ability to match donor interests with institutional priorities - Proficiency with donor databases and Microsoft Office Suite - Self-motivated, goal-oriented, and able to work independently with minimal supervision - Excellent organizational skills and attention to detail in managing complex donor relationships - Ability to handle confidential information with discretion and professionalism Faith & Mission Alignment - Committed follower of Jesus Christ with a mature Christian faith and personal relationship with the Lord - Strong commitment to Regent University's mission to provide Christian leadership to change the world - Ability to articulate and represent a Christian worldview in all aspects of the role - Active involvement in a local church community - Background in marketing, sales, or business development preferred - Commitment to Regent’s core values of Excellence, Innovation, and Integrity Physical Requirements & Working Conditions - Travel: Travel required (25% of time), including overnight trips throughout the Mid-Atlantic region and nationally - Schedule: Flexibility required for evening and weekend donor meetings, cultivation events, and university functions - Physical Demands: Ability to sit or stand for extended periods during travel and meetings; occasional lifting of materials up to 25 pounds - Environment: Standard office environment with frequent off-site meetings in donor homes, businesses, and restaurants Benefits Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package. To Apply Interested candidates should submit the following materials: - Current resume/CV - Cover letter describing your fundraising philosophy, relevant experience, and alignment with Regent's Christian mission - List of three professional references Applications will be reviewed on a rolling basis until the position is filled. Early applications are encouraged. Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.

Benefits Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package. The Admissions Evaluator is responsible for the real time analysis of completed applicant files for review of undergraduate, graduate and doctoral applications to make decisions or work with Faculty when necessary. This role works closely with the Admissions Counselors, Enrollment Support Services (ESS), and Associate Directors and Faculty in a supportive, proactive and professional manner. Work Location: Virginia Beach, VA. Qualified candidates may be considered for remote work. Essential duties: - Acquire and maintain a knowledge of Regent University and all programs, financial aid and scholarships, transcript and credit evaluation policies, and student advising. - Meet and exceed Key Performance Indicators for each session & semester intake as determined by the Director and Assistant Director. - Review and evaluate application files for admissions decisions or for the recommendation of admissions decisions to Assistant Directors. - Must be willing to work flexible hours including evenings and occasional weekends. Regular attendance and participation in university events – both with preparation and follow-up is expected. - Maintain expert knowledge in Banner, phone/chat system, Ellucian, and other programs deemed essential for applicant management. - Maintain working knowledge on programmatic content, helpful Faculty feedback, and other tactics to assist with phone calls and application completion. - Increase overall productivity by increasing inquiry-to-enrollment conversion and increasing application-to-enrollment percentage. - Maintain fast-paced and thorough review of submitted admissions documents for chosen degree programs or Schools within Regent University. - Maintain accurate data records throughout the admissions and enrollment process in applicable systems (Banner, timely requests to Enrollment Support Services, and Recruiter). Timely report any problems or issues with software or procedures that inhibit the ability to successfully complete job functions. Qualifications: - Bachelor’s degree required Candidates must have: - Proven track record with excellent customer service - 2 to 3 years of previous college admissions experience, preferred - Ability to meet and exceed goals in a production-driven environment - Excellent interpersonal and teamwork skills - Strong oral and written communication skills required - Christian commitment consistent with university's mission - Commitment to Regent’s core values of Excellence, Innovation, and Integrity Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.

Regent University’s School of Psychology and Counseling is seeking to fill a full-time, tenure-track Assistant / Associate Professor position. This position will be located at Regent University’s Virginia Beach, VA campus (qualified candidates may be considered for remote work) beginning in July 2026. We seek someone who can teach graduate-level courses in general psychology, counseling, and counseling ministries. Successful candidates will be able to integrate Christian faith within the field of mental health in an ethical and competent manner while balancing teaching, research, and service. The position involves both on campus and online teaching. Candidates are expected to exhibit a strong commitment to excellence in teaching face-to-face and digital distance-based delivery modalities. Work Location: Virginia Beach, VA (qualified candidates may be considered for remote work) Regent University is one of the nation’s leading academic centers for Christian thought and action, offering over 150 associate, bachelors, masters, and doctoral degrees and enrolling more than 13,000 students worldwide. Regent offers high-quality, in-demand and affordable degree programs while remaining committed to its foundational mission to educate Christian leaders to change the world. Qualifications: - An earned terminal degree from an accredited college or university appropriate for the specific discipline is required. - Preferred qualifications include PhD, PsyD or EdD in psychology, counseling, or another related mental health field (doctoral candidates in the later stages of their doctoral degree completion may be considered for this position with the expectation that all doctoral degree requirements will be completed within the first year of employment). - Additional degree or training in divinity or theology is preferred (or prior experience with the integration of Christian worldview in mental health is a plus). - Prior college teaching experience preferred in addition to proficiency with online instructional technology. Expectations include 1) a dedication to Christ-centered teaching and learning; 2) a record of or potential for academic scholarship; 3) the ability to teach undergraduate-level courses; 4) facility with online instructional technology; and 5) a willingness to embrace the College and University Identity and Mission statements and subscribe to a statement of Christian faith. Please submit CV, cover letter, and unofficial transcripts along with your application. Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here. Benefits Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.