Quest Analytics, LLC

• Work directly with our team to diagnose and resolve bugs across our Salesforce org, including issues related to Apex logic, Flows, page layouts, and integrated systems. • Take on projects related to enhancements, configuration updates, and integration maintenance. • Provide recommendations on fixes versus workarounds when appropriate, and flag technical debt you encounter along the way. • Coordinate with internal stakeholders to clarify requirements and confirm solutions before deploying to production.

• Help make a big difference in healthcare access • Provide analytical support to clients in solving hard problems in improving access to healthcare. • Manage and grow relationships across a portfolio of state regulatory agencies (DOIs, Medicaid) and related stakeholders. • Deliver value-first solutions, including regulatory filing templates, reporting packages, and AI-enabled tools that help agencies and health plans meet network adequacy and compliance requirements at scale. • Create business development opportunities with regulators and contract administrators stemming from interactions as an SME on regulatory and contract policy, standards, and demonstrating insights and workflow efficiencies using Quest technology.

• End-to-end management and implementation within our Salesforce Platform. • Build out secure integration architecture within our Salesforce Org to interface with external systems and partner integrations such as Sage Intacct, Conga, DemandFarm, Workbench, Dataloader, Marketo, and other native and non-native integrations (from additional AppExchange partner integrations to third-party webhook & API based integrations). • Evaluates and implements new architecture, either custom or managed, that ultimately leads to the streamlining of existing processes and improves efficiency of others. • Reviews new product purchases that will integrate with Salesforce for security and existing architecture considerations and provides pre-purchase support as requested • Usage of Salesforce development technologies including Apex, SQL, XML, Java, and jQuery. • Developing new and maintaining existing security protocols (working knowledge of oAuth, SSO/SAML). • Responsible for driving (continuous integration/continuous deployment) implementation using sandbox tools and other Salesforce Packages. • Responsible for developing the roles & permissions of our users, including setting object & field permissions and developing role-specific page layouts, process flows, reports, dashboards, etc. • Adheres to the Quest Analytics Values and supports a positive company’s culture. • Responds to the needs and requests of clients and Quest Analytics management and staff in a professional and expedient manner. • Familiar with project management fundamentals, leading workloads and projects to completion, and driving what work is getting done. • Leads the evaluation and resolve for technical debt related to Salesforce and its integrated technologies. • Point of contact for communications coming from Salesforce, including new product offerings, platform issues, and contract negotiation. • Participate in the training and/or mentoring programs as assigned or required • Adheres to the Quest Analytics Values and supports a positive company’s culture. • Responds to the needs and requests of clients and Quest Analytics management and staff in a professional and expedient manner. • Other Duties As Assigned.

• Contribute to the design and architecture of our platform • Help scale the platform and build new features • Develop novel algorithms to solve challenging problems • Create tooling for data and process automation • Research and design for future tools and techniques

• Help make a big difference in healthcare access • Align, direct, and oversee the delivery of data, analytics, and insights • Own the deployment of performance insights that drive strategic and operational decision-making • Serve as a primary liaison between clients and internal teams • Translate complex analytical findings into clear, actionable insights • Ensure analytics solutions are delivered in a timely, accurate, consistent, and high-quality manner • Collaborate cross-functionally to maintain alignment with client needs • Actively participate in client conversations and internal planning meetings • Create and present executive level PowerPoint summaries of key analyses and projects

• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options • Sell products by establishing contact and developing relationships with prospects and recommending solutions • Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements • Prepare reports by collecting, analyzing, and summarizing information • Demonstrate product knowledge including various solutions, markets, and competitive intelligence • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies • Contribute to team effort by accomplishing related results as needed • Collaborate with our Product team on market opportunities for our solution suite