Progress Residential

Role Description The Home Finding Specialist serves as the initial point of contact for prospective residents, offering a high level of customer service and support throughout the rental home inquiry process. This role focuses exclusively on handling inbound calls, addressing questions, and providing information to ensure a smooth and positive experience. The Home Finding Specialist will aim to resolve inquiries in a single call whenever possible and will transfer calls to the Home Finding Consultant if further assistance is required. - Handle Inbound Calls: Serve as the first point of contact for prospective residents, addressing general inquiries and providing general information about property availability, and directing prospective residents to Home Finding Consultants, or to an online rental application portal containing information prepared by or under the direction of real estate license holders. - One-Call Resolution: Strive to resolve inquiries in a single call by directing prospective residents to guidance prepared by real estate license holders. Transfer calls to the Home Finding Consultant for additional assistance when necessary. - Deliver Exceptional Customer Service: Provide a positive and efficient experience for prospective residents, addressing their concerns and resolving issues promptly. - Update and Maintain Records: Keep accurate records of interactions, tracking inquiries and call outcomes to ensure effective follow-up and reporting. Qualifications - High School diploma or GED required. - Proven experience in customer service, ideally in a service-oriented role. - Strong communication and collaboration skills. - Basic knowledge of maintenance and property management is a plus. - Ability to handle multiple tasks efficiently in a fast-paced environment. - Motivated to achieve service excellence. - Capable of working effectively in a fully remote role. - Flexibility to align with Progress’ business hours, including weekends. Benefits - Competitive Compensation: Including performance-based bonuses that reward your contributions. - Comprehensive Benefits Package: Medical, dental, vision, parental leave, 401(k) with company match and more. - Generous Time Off: Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday. - Ongoing Learning and Development: Quarterly summits, town hall meetings and continuous training to support your professional growth. - A Culture that Celebrates You: We believe in collaboration, recognition and having fun while doing important work.

Role Description The Bilingual Home Finding Specialist serves as the initial point of contact for prospective residents, offering a high level of customer service and support throughout the rental home inquiry process. This role focuses exclusively on handling inbound calls, addressing questions, and providing information to ensure a smooth and positive experience. The Home Finding Specialist will aim to resolve inquiries in a single call whenever possible and will transfer calls to the Home Finding Consultant if further assistance is required. - Handle Inbound Calls: Serve as the first point of contact for prospective residents, addressing general inquiries and providing general information about property availability, and directing prospective residents to Home Finding Consultants, or to an online rental application portal containing information prepared by or under the direction of real estate license holders. - One-Call Resolution: Strive to resolve inquiries in a single call by directing prospective residents to guidance prepared by real estate license holders. Transfer calls to the Home Finding Consultant for additional assistance when necessary. - Deliver Exceptional Customer Service: Provide a positive and efficient experience for prospective residents, addressing their concerns and resolving issues promptly. - Update and Maintain Records: Keep accurate records of interactions, tracking inquiries and call outcomes to ensure effective follow-up and reporting. Qualifications - High School diploma or GED required. - Must be fluent in Spanish. - Proven experience in customer service, ideally in a service-oriented role. - Strong communication and collaboration skills. - Basic knowledge of maintenance and property management is a plus. - Ability to handle multiple tasks efficiently in a fast-paced environment. - Motivated to achieve service excellence. - Capable of working effectively in a fully remote role. - Flexibility to align with Progress’ business hours, including weekends. Benefits - Competitive Compensation - Including performance-based bonuses that reward your contributions. - Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more. - Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday. - Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth. - A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

Role Description The Sr. Recruiter is responsible for delivering full life cycle recruiting services in support of staffing needs for all business units across the organization. The incumbent will conduct in-depth requisition intake meetings, market, recruit, screen, interview, and assess candidates to ensure that only highly qualified candidates are presented to hiring managers. The Sr. Recruiter will also provide guidance and support to hiring managers and manage the candidate experience. - Manage the entire recruiting process for a variety of requisitions up to executive level, including sourcing, resume screening, interviewing, soliciting feedback, communicating status to candidates, coordinating offers and onboarding. - Develop meaningful relationships with candidates by providing a thoughtful experience, ensuring each candidate receives prompt and timely communication and feels respected and valued. - Collaborate with leadership and hiring managers to understand the hiring needs and team goals. - Provide thorough communication and updates to key stakeholders throughout the recruitment process. - Continuously strive to improve the recruiting processes and up-level the team. - Maintain meticulous data via our Applicant Tracking System. - Source candidates from relevant networks, online and internal databases, employee referrals and passive candidates through network and research. - Help define ongoing recruitment strategies across the company as well as provide feedback and recommendations to enhance day-to-day recruiting operations. - Participate and facilitate ongoing trainings and presentations on recruitment efforts at company meetings. - Stay up to speed with recruiting tools and resources, industry trends and market hiring and salary trends to better understand our competitive landscape. - Use a metric driven approach to track and run pipelines and provide constant reports on pipelines. - Supervise and drive the interview process including job descriptions, interview plans, reference checks, salary recommendations, and closing of candidates. - Provide consultative driven recruiting initiatives that include candidate sourcing, candidate screening and assessment, research, market intelligence and end user advisement. - Create and organize external recruiting sources and events to generate a pipeline of candidates for current and future job opportunities. - Ensure compliance with all applicable laws and regulations to include EEO guidelines. Qualifications - 7-10+ years of full-cycle recruiting experience, ideally in a fast-paced environment. - Bachelor’s degree preferred or equivalent work experience. - Must be self-motivated. - Strong negotiator with an excellent work ethic. - A strong communicator with interpersonal and networking skills. - Track record of success collaborating with internal business partners to find, engage and hire exceptional talent. - Passionate about “relationship-driven” recruiting and a demonstrated ability to build long-term relationships with prospective candidates. - Impeccable follow up and attention to detail; comfortable handling a robust pipeline of candidates and juggling multiple priorities. - Knowledge and ability to apply federal and state legislation as it relates to employment matters and recruitment practices. - Proficiency using ATS systems (iCIMS, Workday, Greenhouse preferred). - Excellent organization and prioritization skills. - Ability to communicate effectively with all levels of employees. - Ability to work independently and as a member of a team. - Proficiency with Microsoft Office Suite. - Must be able to work outside of normal work hours if needed. Benefits - Competitive Compensation, including performance-based bonuses that reward your contributions. - Comprehensive Benefits Package: Medical, dental, vision, parental leave, 401(k) with company match and more. - Generous Time Off: Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday. - Ongoing Learning and Development: Quarterly summits, town hall meetings and continuous training to support your professional growth. - A Culture that Celebrates You: We believe in collaboration, recognition and having fun while doing important work.

Role Description Progress Residential is hiring a Summer intern for our Accounting team. The Internship will provide a unique experience and invaluable look into our growing portfolio of single-family properties across the US and how we operate and manage these assets. The internship will accelerate your learning and development by providing you with a strong foundation upon which to understand the Single-Family Real Estate business as you develop your career. Program participants will receive real-world training and participate in networking and learning opportunities in an office or remote environment. The summer internship will begin in June 2026 and end in August 2026. - Work closely with your assigned business unit and participate in the day-to-day operations of the assigned group. - Prepare monthly journal entries and reconciliations for assigned general ledger accounts. - Cross-train for coverage of other accounting functions. - Participate in the monthly, quarterly, and annual close process. - Assist with external financial audit. - Prepare monthly bank reconciliations. - Accumulate and maintain accurate reports and reconciliations. - Assist Accounting Manager in special projects “as needed." - Spend time rotating amongst the business unit to explore and expand your understanding of Progress and the SFR asset class. Qualifications - The internship is designed for results-oriented and entrepreneurial candidates with a strong academic background, preferably in accounting or finance graduating in 2027. - Applicants should be self-motivated, creative, disciplined and exhibit a demonstrated interest in the real estate industry. - Current student within an accredited college or university. - Experience with MS Office suite and knowledge of Salesforce or related systems. - Strong presentation skills. - Ability to network and develop strong relationships. - Detail-oriented and highly organized. - Strong analytical and problem-solving skills. - Solid written and oral communication skills. - Ability to work independently and collaboratively. Benefits - Competitive Compensation - Including performance-based bonuses that reward your contributions. - Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more. - Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday. - Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth. - A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®. Why join Progress? As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful. Want to learn more? Text “ProgressJobs” to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time. This role is based out of our Scottsdale, AZ, office. Job Summary: The objective of the Indirect Category Manager is to develop and execute category-specific national procurement strategies for indirect spend categories (e.g., professional services, IT, marketing, facilities, and other non-material goods) to drive operational performance improvement while reducing cost and risk. Leveraging multiple data and reporting platforms, the associate will utilize analytical skills to develop and execute plans supporting multiple internal stakeholder groups. This role reports to the Director of Procurement Systems and supports sourcing, contracting, procurement operations, and supplier relationship management for indirect categories. Essential Functions: - Build strong relationships with business leaders to understand requirements, align on negotiation strategy, and influence decision‑making. - Own and manage $100M+ in indirect spend, identifying new sourcing opportunities, consolidation initiatives, and cost‑reduction strategies. - Develop category-specific procurement strategies to reduce organizational risk and drive performance improvements, focusing on lowering Total Cost of Ownership (including service costs, transactional, and logistical costs). - Lead Supplier Relationship Management (SRM) activities, including quarterly business reviews and performance scorecards. - Align supplier contracts, catalogs, and negotiated service offerings across departments for end‑user ease and policy compliance. - Utilize advanced analytics, dashboards, and procurement systems (e.g., Coupa) to develop insights, track savings, and measure program effectiveness - Categorize and analyze indirect spend to inform sourcing plans, risk mitigation, and continuous improvement opportunities. - Partner with Coupa SMEs to optimize system adoption, supplier enablement, catalog management, and contract‑to‑pay workflows. - Lead cross‑functional projects implementing new suppliers, negotiating renewals, and introducing process improvements to enhance procurement efficiency and control. - Provide clear direction, coaching, and performance management for team members, including goal‑setting, regular feedback, career development planning, and fostering a culture of accountability. Qualifications: - 5+ years of experience in Indirect Procurement with significant depth in IT sourcing and complex contract negotiations (software, cloud, infrastructure, and managed services). - Proven experience establishing, scaling, or leading an enterprise indirect procurement program and managing $100M+ in annual spend. - Bachelor’s degree in supply chain management, business administration, finance, economics, data analytics/science, or related field. - Strong understanding of Total Cost of Ownership, vendor performance metrics, and strategic sourcing best practices. - Experience with procurement systems (Coupa preferred) and advanced analytical/reporting tools. - Excellent communication, negotiation, and stakeholder‑management skills with the ability to lead cross‑functional initiatives. - Ability to travel 10–20% to supplier locations, industry events, and company sites. What you can expect from us: - Competitive Compensation - Including performance-based bonuses that reward your contributions. - Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more. - Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday. - Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth. - A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work. This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need. Employment with Progress Residential is conditional on a satisfactory background and drug screen. Progress Residential is a proud Equal Opportunity employer, m/f/d/v. Privacy Policy