Baja Tomi Sdn Bhd

• Develop and maintain relationships with clients who are looking to host events at hotels. • Promote and sell hospitality-related products and services. • Provide outstanding customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction. • Coordinate with internal teams to deliver seamless service and meet client expectations. • Maintain accurate customer records and follow up on sales opportunities. • Identify opportunities to improve the customer experience and increase client retention.

• Develop and maintain relationships with clients who are looking to host events at hotels. • Promote and sell hospitality-related products and services. • Provide outstanding customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction. • Coordinate with internal teams to deliver seamless service and meet client expectations. • Maintain accurate customer records and follow up on sales opportunities. • Identify opportunities to improve the customer experience and increase client retention.

• Develop and maintain relationships with clients who are looking to host events at hotels. • Promote and sell hospitality-related products and services. • Provide outstanding customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction. • Coordinate with internal teams to deliver seamless service and meet client expectations. • Maintain accurate customer records and follow up on sales opportunities. • Identify opportunities to improve the customer experience and increase client retention.

• Develop and maintain relationships with clients who are looking to host events at hotels. • Promote and sell hospitality-related products and services. • Provide outstanding customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction. • Coordinate with internal teams to deliver seamless service and meet client expectations. • Maintain accurate customer records and follow up on sales opportunities. • Identify opportunities to improve the customer experience and increase client retention.

• Prospect and identify potential clients through online research and outbound sales activities. • Conduct cold calls, cold emails, and LinkedIn outreach to generate new business opportunities. • Qualify leads and understand customer needs. • Present and demonstrate digital products to prospective clients. • Build and maintain a healthy sales pipeline. • Schedule product demos and follow up with prospects. • Negotiate pricing and close new business opportunities. • Maintain accurate records of sales activities and customer interactions.

• Develop and maintain relationships with clients in the hospitality industry. • Promote and sell hospitality-related products and services. • Provide outstanding customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction. • Coordinate with internal teams to deliver seamless service and meet client expectations. • Maintain accurate customer records and follow up on sales opportunities. • Identify opportunities to improve the customer experience and increase client retention.

• Discuss strategies with clients based on marketing and promotional activities that drive consumers to shop online and/or in-store. • Manage client expectations and oversee website changes to keep client’s websites in line with their overall business strategy. • Communicate routinely and in a timely manner with clients including responses to emails, phone calls, voicemails, and meeting coordination. • Participate in and lead webinars/conf calls with clients and field reps as needed. • Help determine promotional content and coordinate website/digital changes as needed • Conduct monthly website reviews with clients and track progress on the priorities you establish together. • Train and assist our clients on how to use our products and tools we offer to ensure they are aware of all the ways we can help their business • Manage requests to resolve website technical and escalating issues to appropriate departments.

• Act as a strategic partner and representative of the CEO in internal and external communications. • Coordinate and manage high-priority projects, initiatives, and follow-ups across departments. • Communicate professionally with executives, clients, investors, and other top-level stakeholders. • Prepare reports, presentations, summaries, and executive materials. • Track tasks, deadlines, and deliverables to ensure execution and accountability. • Conduct research, gather information, and independently solve operational or strategic problems. • Identify bottlenecks and proactively propose solutions. • Help optimize workflows, processes, and executive operations. • Handle sensitive information with absolute discretion and professionalism.

• Perform manual quality control reviews on websites preparing to launch as part of the migration process • Validate site readiness using established QC checklists and migration standards • Review website content, layout, navigation, links, functionality, and other launch-related elements • Identify issues, inconsistencies, or missing items prior to launch • Clearly document findings and communicate needed corrections to the appropriate team members • Ensure migrated sites meet launch expectations and internal quality standards • Help reduce bottlenecks in the migration process by completing QC reviews in a timely and consistent manner • Support the migration team in meeting monthly launch goals while protecting site quality

• Implement and monitor data quality frameworks and rules using Metaplane • Identify, troubleshoot, and resolve data anomalies and pipeline issues • Define and track data quality metrics and KPIs • Analyze large datasets to identify trends, inconsistencies, and insights • Collaborate with stakeholders to translate business requirements into data solutions • Support reporting and analytics initiatives with accurate and reliable data • Document and maintain end-to-end data lineage across systems • Ensure traceability of data from source to consumption • Support impact analysis for data changes • Ensure consistent use of data terms across the organization • Partner with business and technical teams to align terminology • Act as a data steward for assigned domains • Enforce data governance policies, standards, and best practices • Support data ownership, and lifecycle management