Pion

• Collaborate with hiring managers to create clear and compelling job descriptions and recruitment plans. • Source candidates using various channels including job boards, LinkedIn and internal referrals. • Manage candidate pipelines and scheduling interviews, ensuring timely communication and feedback. • Drive an inclusive hiring process that attracts diverse talent, promoting Pion’s commitment to equity, diversity, and inclusion. • Maintain accurate recruitment data and report metrics to support data-driven decision making. • Support employer branding initiatives to attract top talent and enhance Pion’s reputation as an employer of choice.

Role Description Please note this is a 6 month fixed term contract. Remote within the UK only. We are currently seeking a Talent Acquisition Specialist to join our growing People & Talent team to help us attract and retain exceptional talent that will contribute to Pion's continued success. As a Talent Acquisition Specialist, you will be responsible for managing full-cycle recruitment processes, working closely with hiring managers to understand hiring needs, sourcing and engaging candidates, and delivering a candidate experience that reflects Pion’s values and culture. - Collaborate with hiring managers to create clear and compelling job descriptions and recruitment plans. - Source candidates using various channels including job boards, LinkedIn and internal referrals. - Manage candidate pipelines and scheduling interviews, ensuring timely communication and feedback. - Drive an inclusive hiring process that attracts diverse talent, promoting Pion’s commitment to equity, diversity, and inclusion. - Maintain accurate recruitment data and report metrics to support data-driven decision making. - Support employer branding initiatives to attract top talent and enhance Pion’s reputation as an employer of choice. Qualifications - Proven experience in a recruitment or talent acquisition role, preferably within a fast-paced environment. - Strong interpersonal and communication skills, able to build relationships with candidates and stakeholders at all levels. - Passionate about diversity, equity, and inclusion, with experience implementing inclusive hiring practices. - Highly organised with excellent time management and the ability to manage multiple requisitions simultaneously. - Familiarity with applicant tracking systems (ATS) and recruitment tools. - A proactive approach with a positive attitude and the ability to work independently and collaboratively within a team. - Experience with Claude or using AI is a bonus! Benefits - Competitive salary. - 30 days annual leave, plus bank holidays. - Accredited 'Great Place To Work’ company in three categories. - Commitment to personal development and career growth, coaching workshops and progression plans. - Remote-first working environment with up to 180 days working from abroad (subject to approval). - Flexible working hours (start between 8-10am and finish between 4:30-6:30pm). - Focus on welfare, including a monthly wellness allowance, gym memberships, access to mental health first aiders, and a health cash plan. - Access to incredible partnership discounts for the biggest brands in the world, including Google, Apple, GymShark, Domino's, and Uber. - £200 work from home set up allowance to put towards your at-home working space.

• Lead and develop a small Customer Success & Support team through regular 1:1s, performance reviews and ongoing coaching to drive a high-performing, collaborative culture. • Manage a portfolio of approximately 30 Enterprise and Mid-Market accounts with a combined book of business value of circa £1.5m, focused on retention, growth and long-term client success. • Own client performance reporting and optimisation strategies, proactively monitoring delivery, identifying opportunities for improvement and ensuring campaigns consistently achieve strong results. • Oversee end-to-end campaign management, including offer execution, advertising tracking, performance analysis and client reporting to maximise campaign effectiveness and ROI. • Build strong client relationships through regular MBRs/QBRs, in-person meetings and occasional travel, while partnering closely with Account Managers to deliver a seamless client experience.

• Own onboarding for existing brand upsells and expansions across ~30 key accounts, including leading brands such as Gymshark, ASOS, adidas and Princess Polly. • Partner closely with Account Managers to support expansion into new consumer groups and markets, ensuring smooth introduction and alignment with brand stakeholders. • Manage the full onboarding journey from asset collection through to setup, integration and go-live across tools such as Salesforce, Asana and Google Suite. • Coordinate and schedule launch and media campaigns, ensuring all stakeholders are aligned and launch timelines are delivered successfully. • Monitor post-launch performance in the critical first 24 hours, tracking campaign effectiveness, resolving issues, managing support tickets and proactively unblocking delays.

A little bit about us… Pion is the award-winning platform where audience verification, data ownership, and marketing reach converge. We help 3,500+ brands—including the world’s biggest retailers—build lasting loyalty across 10 consumer groups in 100+ territories. Whether it’s through Student Beans, Beans iD, or our YMS events, we enable growth without compromise. At Pion, you’ll help us build a smarter, more transparent future for global commerce. Life at Pion Where People Thrive At Pion, we’re driven by big ideas and bold thinkers. Our purpose is clear: We make it possible to reward those who shape our world, from Students to Healthcare workers and more. That mission demands diverse perspectives and a culture where everyone belongs. Our people power everything we do from innovation to collaboration. We’re here to break down barriers and build a space where everyone can grow, learn, and thrive—because affordability starts with empowered people. Check out our SHARP values to find out more about our culture. Research shows that while men apply to jobs when they meet 60% of the requirements, women and those in underrepresented groups tend to only apply when they tick every box. We don’t think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don’t think you fit the criteria. Need any adjustments to support you with your application? Just drop us an email at talent@wearepion.com. **** About the role. As a result of our incredible success and growth, we are looking for a Senior Product Manager to join us. Responsibilities include - Own and drive the product strategy and roadmap for key consumer-facing products including the Student Beans website, BeansID.com, and browser extension experience, ensuring they continue to deliver value for both users and brand partners. - Lead the ongoing growth and optimisation of SEO as a critical acquisition channel, partnering closely with the SEO content team to scale performance, improve technical SEO foundations, and strengthen visibility across traditional and AI-driven search experiences. - Use a data-led, experimentation mindset to drive continuous discovery and product improvement, running hypothesis testing, A/B experiments, and customer research alongside delivery to inform product decisions and prioritisation. - Lead and support a cross-functional squad by translating business and stakeholder requirements into clear product priorities, owning the backlog, facilitating squad ceremonies, and ensuring teams remain focused on delivering high-impact outcomes efficiently. - Act as a key product leader and stakeholder partner across the business, confidently managing competing priorities, challenging scope where needed, and simplifying solutions to deliver customer value faster while representing a highly visible consumer-facing product experience.

Role Description We are looking for a Senior Customer Success Manager to join for a 12 month Maternity Cover contract. - Lead and develop a small Customer Success & Support team through regular 1:1s, performance reviews and ongoing coaching to drive a high-performing, collaborative culture. - Manage a portfolio of approximately 30 Enterprise and Mid-Market accounts with a combined book of business value of circa £1.5m, focused on retention, growth and long-term client success. - Own client performance reporting and optimisation strategies, proactively monitoring delivery, identifying opportunities for improvement and ensuring campaigns consistently achieve strong results. - Oversee end-to-end campaign management, including offer execution, advertising tracking, performance analysis and client reporting to maximise campaign effectiveness and ROI. - Build strong client relationships through regular MBRs/QBRs, in-person meetings and occasional travel, while partnering closely with Account Managers to deliver a seamless client experience. Qualifications - 5+ years’ experience in Customer Success, Account Management or Affiliate Marketing, with a proven track record of managing and growing Enterprise and Mid-Market client relationships. - Previous line management experience, with the ability to coach, develop and motivate high-performing Customer Success and Support team members. - Strong analytical and reporting skills, with experience delivering campaign performance reporting, client insights and optimisation recommendations. - Confident leading QBRs and MBRs, with excellent communication and presentation skills across in-person meetings, video calls and written communication. - Highly organised and adaptable, with strong time management skills and the ability to manage multiple priorities and deadlines in a fast-paced environment. Benefits - Competitive salary. - 30 days annual leave, plus bank holidays. - Accredited 'Great Place To Work’ company in three categories. - Commitment to personal development and career growth, coaching workshops and progression plans. - Remote-first working environment, with up to 180 days working from abroad (subject to approval). - Flexible working hours (start between 8-10am and finish between 4:30-6:30pm). - Focus on welfare, including a monthly wellness allowance, gym memberships, access to mental health first aiders, a health cash plan and more. - Access to incredible partnership discounts for the biggest brands in the world, including Google, Apple, GymShark, Domino's, Uber and more! - £200 work from home set up allowance to put towards your at-home working space.

Role Description As a result of our incredible success and growth, we are looking for a Senior Product Manager to join us. - Own and drive the product strategy and roadmap for key consumer-facing products including the Student Beans website, BeansID.com, and browser extension experience, ensuring they continue to deliver value for both users and brand partners. - Lead the ongoing growth and optimisation of SEO as a critical acquisition channel, partnering closely with the SEO content team to scale performance, improve technical SEO foundations, and strengthen visibility across traditional and AI-driven search experiences. - Use a data-led, experimentation mindset to drive continuous discovery and product improvement, running hypothesis testing, A/B experiments, and customer research alongside delivery to inform product decisions and prioritisation. - Lead and support a cross-functional squad by translating business and stakeholder requirements into clear product priorities, owning the backlog, facilitating squad ceremonies, and ensuring teams remain focused on delivering high-impact outcomes efficiently. - Act as a key product leader and stakeholder partner across the business, confidently managing competing priorities, challenging scope where needed, and simplifying solutions to deliver customer value faster while representing a highly visible consumer-facing product experience. Qualifications - You’re an experienced Product Manager with strong product discipline, a structured approach to prioritisation, and a proven ability to balance customer, commercial, and technical needs. - You’re adaptable and comfortable operating in a fast-paced environment, able to shift between strategic thinking and hands-on delivery as business priorities evolve. - You have excellent stakeholder management skills and can confidently communicate with senior leaders, challenge constructively when needed, and build alignment across teams. - You’re highly data-driven and experienced in using experimentation, customer insight, and product discovery techniques to inform decisions and drive measurable impact. - You actively embrace AI in your day-to-day work and are excited by how emerging AI tools can improve product thinking, delivery, research, experimentation, and team effectiveness beyond basic administrative tasks. Benefits - Competitive salary. - 30 days annual leave, plus bank holidays. - Accredited 'Great Place To Work’ company in three categories. - Commitment to personal development and career growth, coaching workshops and progression plans. - Remote-first working environment with up to 180 days working from abroad (subject to approval). - Flexible working hours (start between 8-10am and finish between 4:30-6:30pm). - Focus on welfare, including a monthly wellness allowance, gym memberships, access to mental health first aiders, and a health cash plan. - Access to incredible partnership discounts for major brands like Google, Apple, GymShark, Domino's, and Uber. - £200 work from home set up allowance to enhance your at-home working space.

Role Description As a result of our incredible success and growth, we are always looking for talented Business Development Managers to join our Sales team! - Own the full sales cycle from prospecting to close, including discovery calls, value articulation, proposal development, negotiation, and deal closing. - Build and nurture relationships with target brands, affiliate networks, and industry partners through events, direct meetings, webinars, and outbound outreach supported by marketing inbound channels. - Drive pipeline growth and quality, managing what enters the funnel, ensuring strong conversion. - Execute a targeted outreach strategy, working from a defined hitlist of priority brands while acting as a proactive, go-getter lead generator and trusted commercial advisor to prospects. - Represent the business externally, attending events, travelling to clients when needed, and leveraging deep industry understanding to identify opportunities, surface benefits, and collaborate cross-functionally to land new partnerships. Qualifications - Proven experience managing the full sales cycle, including discovery, negotiation, and confidently closing new business with brands. - Track record of bringing new brands or partners on board, ideally in a fast-moving commercial or partnership-driven environment. - Understanding of the affiliate ecosystem (affiliate networks, publishers, partner models) and how these channels support scalable revenue. - Strong commercial drive with a business-first mindset, focused on long-term value creation, multi-faceted deals, and sustainable revenue. - Consistently hits and exceeds targets, with the resilience, pace, and discipline needed to deliver in a high-growth environment. - You're AI savvy, previous experience of Claude is an added bonus. Benefits - Competitive salary. - 30 days annual leave, plus bank holidays. - Accredited 'Great Place To Work’ company in three categories. - Commitment to personal development and career growth, coaching workshops and progression plans. - Remote-first working environment. - Flexible working hours (start between 8-10am and finish between 4:30-6:30pm). - Work from abroad up to 180 days a year (subject to approval). - Focus on welfare, including a monthly wellness allowance, gym memberships, access to mental health first aiders, a health cash plan and more. - Access to incredible partnership discounts for the biggest brands in the world. - £200 work from home set up allowance to put towards your at-home working space.

• Managing a portfolio of accounts focused on retention, renewals, and upselling strategies. • Conducting regular check-ins with clients to ensure satisfaction and to identify opportunities for further engagement and growth. • Utilizing sales tools and insights to prepare forecasts, track opportunities, and drive performance. • Collaborating with various internal teams to create tailored proposals and ensure successful campaign execution. • Building and maintaining strong relationships with key stakeholders within your accounts.

• Handling end-to-end account management tasks, focused heavily on revenue growth in renewals, upselling, and strategic planning. • Working alongside Customer Success to manage a diverse range of client accounts, ensuring high levels of satisfaction and retention. • Conducting regular check-ins and strategy sessions with clients to understand their needs and objectives. • Analyzing data to identify trends and opportunities to enhance client relationships and improve performance. • Collaborating with cross-functional teams to deliver tailored solutions that meet client goals. • Participating in the negotiation of contracts and agreements to drive profitability.