Pegasystems

Role Description Pega's Advanced Platform team is a part of our Specialist Solutions Consulting organization. This team acts as trusted advisors and technical strategists, driving discovery and solution design for emerging technologies while mentoring field teams and enabling best practices for successful adoption. - Influence product direction through continuous feedback loops with Product Management and Engineering. - Collaborate closely with Go-To-Market (GTM) teams to execute strategic programs that accelerate adoption. - Deliver compelling demos and proof-of-concept engagements. - Empower sales and consulting teams to win with high-impact, value-driven solutions. You will be at the forefront of C-level transformation conversations, partnering with executives at a portfolio of named partners to architect and evangelize how Pega's AI-first platform can reshape complex enterprise scenarios and modern architectures. - Drive partner practice innovation, customer expansion, and ACV growth. - Design and deliver partner-powered solutions that operationalize AI in pragmatic, scalable ways. - Lead immersive workshops and hackathons that drive real behavioral change. Qualifications - Accomplished technology evangelist and solution architect. - Expert in AI-first solution architecture with Global System Integrator experience. - Proven experience in partner delivery across diverse industries. - Familiar with hyperscaler AI/ML services (e.g., Azure OpenAI, AWS Bedrock, GCP Vertex AI). - Able to operationalize AI in real-world scenarios. - Deeply curious and innovative. - Key influencer in technology selection. Requirements - Track record of delivering impactful results in technology-driven transformation. - Spearheaded transformation initiatives with leading technology providers. - Designed and implemented scalable, AI-first solutions. - Led strategic workshops and hackathons. - Enabled teams to achieve high certification rates and delivery excellence. - Established collaborative partnerships with executive stakeholders. Benefits - Gartner Analyst acclaimed technology leadership across our categories of products. - Continuous learning and development opportunities. - An innovative, inclusive, agile, flexible, and fun work environment. - Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company.

Role Description Pegasystems is seeking a Lead Cloud Delivery Specialist (LCDS) to play a key hands-on leadership role within the Cloud Acceleration Group (CAG). This is a senior, client-facing position responsible for leading complex cloud implementations, supporting successful client outcomes on Pega Cloud, and contributing to the continuous improvement of Pega's cloud delivery practices. As a Lead, you will act as a trusted technical partner to clients, a go-to escalation point within delivery teams, and a strong collaborator with Consulting, Cloud Advisory, and Client Success. This role is delivery-focused and impact-driven, balancing process-oriented execution excellence with thoughtful guidance and mentoring. What You'll Do at Pega - Client Transformation & Technical Leadership - Lead complex client transformations, including legacy modernization and on-prem-to-cloud migrations. - Serve as a key escalation point for multi-domain technical issues within cloud delivery engagements. - Ensure environment readiness across development, test, and production. - Delivery Execution & Collaboration - Partner with client and internal stakeholders to align on scope, priorities, and success criteria. - Execute delivery plans while balancing immediate client needs with long-term platform health. - Issue Resolution & Operational Excellence - Drive resolution of high-severity issues by coordinating with engineering, product, support, and cloud operations teams. - Ensure timely diagnosis, recovery, and clear communication during incidents. - Use monitoring and diagnostic tools (e.g., PDC) to identify recurring issues and support reliability improvements. - Process, Quality & Continuous Improvement - Apply established best practices, patterns, and standards for cloud delivery engagements. - Capture client feedback and share insights with Product and Engineering. - Mentor and support Cloud Delivery Specialists, helping build technical depth and delivery consistency. Qualifications - 8-12 years of relevant Pega experience, including experience in cloud delivery, technical consulting, or implementation roles. - Strong Pega platform knowledge is a huge plus with ideally a CLSA or a CSSA. - Demonstrated experience delivering complex client engagements. - Comfort working directly with client technical leaders and project stakeholders. Core Capabilities - Strong problem-solving skills and ability to operate under pressure. - Clear written and verbal communication skills. - Effective collaboration, facilitation, and stakeholder management abilities. - Ability to quickly learn and apply new cloud capabilities and technologies. - High standards for quality, accountability, and client experience. Preferred Technical Expertise - Cloud platforms: AWS, Azure, PCF, GCP. - Application servers: WebSphere, WebLogic, Tomcat, JBoss. - Databases: Oracle, Postgres, MSSQL, DB2/UDB. - Languages & technologies: Java/J2EE, JavaScript, SQL, CSS/HTML. - Integration: SOAP, MQ, JMS. Benefits - Gartner Analyst acclaimed technology leadership across our categories of products. - Continuous learning and development opportunities. - An innovative, inclusive, agile, flexible, and fun work environment. - Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company.

Role Description As a key contributor to Pega's Solution Consulting organization, you will work alongside Sales, Product, Consulting, Partners, and Industry teams to help the world's largest enterprises reimagine how work gets done. Our Solution Consultants are growth-minded, trusted advisors who are technically curious and deeply customer-centric to bring Pega's agentic platform vision to life for senior stakeholders. Pega's platform enables organizations to orchestrate work, decisions, and customer engagement through agentic AI, CRM, intelligent automation, and adaptive decisioning. In this role, you will guide clients from today's challenges to tomorrow's outcomes by driving discovery sessions to articulate how Pega's technology can act, learn, and adapt across the enterprise. You bring clarity to complexity, structure to ambiguity, and confidence to executive conversations. What You'll Do at Pega - Articulate the value of Pega's agentic AI platform, clearly explaining how autonomous agents, workflow orchestration, and real-time decisioning drive measurable business outcomes. - Lead value-focused discovery and executive-facing presentations that translate complex customer challenges into a clear solution approach. - Build trusted relationships across client organizations to surface new opportunities, identify emerging challenges, and guide clients toward impactful solutions. - Position "the art of the possible" by helping enterprise clients envision new operating models enabled by AI-driven execution. - Translate complex business challenges into high-level solution approaches and architectures, aligned to Pega's strengths and the client's strategic priorities. - Partner closely with sales leadership to shape account strategies, opportunity narratives, and executive-level messaging throughout the sales cycle. - Continuously grow your industry, technical, and consultative skills, sharing insights and best practices across the Solutions Consulting community. Qualifications - You have a strong internal drive to win, improve, and take ownership, especially in high-pressure, high-visibility situations. - You can quickly understand complex business challenges, learn new domains, and apply structured problem-solving to real customer needs. - Passionate about technology and its business impact on our largest clients. - Customer obsessed; you listen carefully, ask insightful questions, and tailor your approach to what truly matters to each client. - You love to embrace a growth mindset by learning faster than the market and adapting with clarity in moments of disruption. - Growth-minded and curious, eager to learn, experiment, and continuously refine how you articulate Pega's evolving agentic capabilities. - Business level Italian and English. Requirements - 5+ years in solution consulting, sales engineering, solution architecture, or client-facing technical presales roles within enterprise software or platforms. - History of partnering effectively with sales teams to shape deal strategy, value propositions, and customer-specific narratives. - Proven success in bridging the gap between business vision and technical execution with strong stakeholder management experience. - Experience discussing or positioning automation, AI, decisioning, workflow, CRM, or agentic platforms in an enterprise context. - History of successfully leading client presentations, demos, and executive conversations. - Ability to understand and reason about complex business processes, rules, and complex data relationships end-to-end. Benefits - Industry-recognized, Gartner-acclaimed technology leadership, including Pega's market-defining agentic AI capabilities. - A culture built on AI-First innovation and Growth Mindset values—learn fast, think big, and continuously improve. - Ongoing learning and career development, supported by enablement, mentorship, and exposure to strategic enterprise engagements. - An inclusive, collaborative, flexible, and fun work environment. - A competitive global rewards program, including base pay, bonus incentives, and employee equity.