NexGen Data Systems, Inc.

• Assist in planning, organizing, and monitoring project progress. • Collaborate with internal teams to meet project deadlines and deliverables. • Address issues and escalate them to appropriate stakeholders when necessary. • Manage schedules, meetings, and communications for the Proposal Team. • Prepare reports, presentations, and documentation to support responses to Market Surveys, Requests for Information, Pre-Solicitation, Solicitations, Requests for Proposal, Requests for Quotes, Invitations for Bid. • Perform or contribute to Proposal Management activities to include reviewing and analyzing RFP materials and amendments, preparing proposal management artifacts such as capabilities analysis, gap analyses, requirement analysis, compliance matrices, and schedules. • Experience preparing SME data calls, technical writing/editing, and coordinating Color Team reviews required. • Coordinate data calls and collect information from external team members (subcontractors) or provide data call responses to external team members (prime contractor) as necessary for relevant proposals. • Maintain document libraries and develop and organize documentation using a metadata structure to help with future retrieval, use, and information management. • Contribute to the development of procedural and work instructions. • Assist with the design and implementation of processes for capturing, storing, and distributing knowledge using SharePoint best practices. • Serve as a proposal-facilitation liaison between different departments or teams. • Facilitate cross-functional collaboration to meet proposal goals. • Ensure timely dissemination of important updates or changes.

• Troubleshooting network issues. • Working in a team setting and making recommendations related to troubleshooting, device configuration, and documentation. • Resolving issues in a timely manner with a variety of different network devices, protocols, and reporting formats.

• Lead the design, deployment, and post-implementation operational sustainment of PEO Digital Network Exchange Points (NXPs). • Develop both unclassified and classified NXP architectures collaborating with a team. • Coordinate with external stakeholders including DISA, NMCI, NCDOC, and mission partners for network transition to NXP transport services. • Conduct research and technical evaluations to support new NXP services. • Develop and maintain comprehensive technical documentation including network diagrams and operation guides. • Provide engineering support for network configuration changes required for Navy sites.

• Serve as primary on-site 24/7 network support contact for assigned MTF • Perform daily network infrastructure operations and maintenance activities • Install, configure, and maintain routers, switches, wireless access points, and controllers • Create and manage VLANs in accordance with DHA Zone Architecture Requirements • Troubleshoot network connectivity issues and coordinate with GSC for escalations • Install, test, terminate, and certify network cabling (material provided by Government) • Perform device configuration and firmware updates per DHA standards • Support network monitoring via SolarWinds NPM and ensure 100% device compliance • Conduct monthly hardware inventory validations for Asset Management (CDRL A010) • Respond to and resolve Tier 0 trouble tickets without GSC escalation • Coordinate with site staff on network-related activities and service impacts • Support DHA Infrastructure Modernization hardware refresh initiatives • Participate in on-call rotation for after-hours support at assigned site.

• Support network infrastructure operations with focus on configuration management, monitoring, system integration, and ticket resolution under guidance of Referral and Senior Engineers. • Provide LAN/WLAN network sustainment and operations services to the MHS MTFs and related activities. • Plan, install, and support hardware and software upgrades under senior guidance. • Implement network configuration changes per approved standards and change control. • Monitor network performance and respond to anomalies using monitoring tools. • Support system integration activities and coordinate with application support teams. • Manage ITSM ticket queues and resolve customer issues within SLA timeframes. • Conduct monthly trend analysis and ticket query reporting. • Support change request assessments and ensure 24-hour turnaround. • Assist with network inventory management and NMS compliance (98.5% accuracy). • Create and update technical documentation and work instructions. • Participate in testing and validation of network changes. • Provide customer communication and technical support coordination.

• Resolve complex LAN/WLAN/WAN technical issues using advanced diagnostic tools. • Configure and maintain network firewalls, VPN devices, and IDS/IPS systems. • Lead change management processes and conduct 24-hour change assessments. • Develop and maintain enterprise network standards and documentation (coordinate with NetMOD). • Perform advanced troubleshooting at all OSI model layers using SolarWinds, ARMIS, and Ansible. • Support network security operations and vulnerability remediation (IAVA/CVE response). • Conduct network performance analysis using MIB, MRTG, and monitoring tools. • Create SOPs, technical guides, and process documentation. • Mentor Network Engineer Associates and Network Specialists. • Support system integration activities and coordinate with application teams. • Participate in technical working groups and provide enhancement recommendations. • Respond to after-hours emergencies with escalation to Senior Engineers as needed.

• Updating and modifying a homegrown web application to meet customer needs. • Developing new web applications using scripting and object-oriented programming languages such as C#, Node.js, Python, PHP, or similar. • Building, maintaining, testing, and debugging modern technology stacks that include Cisco, Palo Alto, and F5 devices. • Collaborate with customers to design web applications to meet their needs. • Upgrade features to current applications to enhance the product and user experience. • Maintain web applications after deployment. • Work collaboratively with a team towards a common goal. • Work to develop web applications in Department of Defense environment.