Natus

Role Description The Sales Excellence Senior Analyst serves as a strategic and operational partner to Commercial Leadership, supporting effective sales execution, forecast accuracy, and data-driven decision-making across the organization. This role is responsible for delivering actionable commercial insights and analytics, managing forecasting and CRM discipline, and supporting performance management and business planning activities. Through close collaboration with Sales, Finance, Marketing, Operations, and IT, the position drives consistency in reporting, improves pipeline visibility, and contributes to informed decision-making and improved commercial outcomes. The role supports continuous improvement initiatives across tools, processes, and analytics, helping to enhance scalability and operational efficiency within the Sales organization. Key Responsibilities - Sales Execution & CRM Management - Own and optimize Salesforce CRM funnel and opportunity processes, ensuring data integrity, pipeline visibility, and adherence to defined standards. - Ensure consistent pipeline hygiene and reporting discipline across the Sales organization. - Forecasting & Performance Management - Manage forecasting processes for order booking and revenue, monitoring pipeline health, funnel progression, and alignment with commercial targets. - Define, monitor, and report on key performance indicators (KPIs) to enable effective commercial performance management. - Business Insights & Analytics - Conduct business analyses, performance deep-dives, and trend assessments, translating data into actionable insights and recommendations. - Develop and present structured business insights and analytics to support strategic and operational decision-making. - Commercial Planning & Operational Support - Partner with Sales Leadership on daily business management and operational execution, supporting performance tracking and decision-making. - Contribute to sales territory alignment and optimization initiatives using internal and external market data to support effective resource deployment. - Systems, Tools & Continuous Improvement - Collaborate with IT and analytics teams to define requirements and support enhancements to Salesforce CRM, Power BI dashboards, and reporting tools. - Identify and implement improvements in processes, reporting, and automation to enhance scalability, efficiency, and consistency across the Sales organization. - Quality & Culture - Remain up to date and comply with all Quality System procedures relevant to the role, ensuring adherence to company standards and regulatory requirements. - Contribute to the team's success by embracing our North Star guiding principles and behaviours, actively participating in a culture that puts our Patient first. - Demonstrate exceptional teamwork, agility, accountability, and respect, cultivating an environment where collaboration and continuous improvement thrive. Qualifications - Bachelor’s degree in Business, Finance, Engineering, Analytics, Economics, or related analytical field. - Experience in Sales Operations, Commercial Excellence, Business Analytics, or related analytical function. - Experience working with Salesforce CRM and reporting/analytics tools such as Power BI, Oracle EBS, or similar platforms. - Strong analytical and problem-solving skills, with the ability to work with/analyze complex datasets, and translate insights into clear business recommendations. - Strong communication skills, with the ability to present insights clearly to different audiences, including senior stakeholders. - Proven ability to collaborate cross-functionally and influence stakeholders at multiple organizational levels. - Strong organizational skills with the ability to manage multiple priorities and deadlines. - Demonstrated ability to take ownership of processes and deliver outcomes with a high degree of accuracy and attention to detail. Preferred Qualifications - Experience supporting Commercial or Sales organizations, ideally within MedTech or healthcare. - Exposure to CRM (Salesforce) funnel management and forecasting, sales planning, and incentive compensation design or administration. - Familiarity with data modeling, reporting automation, or analytical tools such as Python or SQL. - Knowledge of healthcare market intelligence and medical claims data acquired from external partners. - Comfortable working in a fast-paced, rapidly evolving business environment. Skills & Competencies - Strategic and analytical thinking and data interpretation. - Business partnership and collaboration. - Clear communication and structured presentation effectiveness. - Execution discipline and process ownership. - Attention to detail and data accuracy. - Problem-solving and continuous improvement mindset. - Sense of urgency and accountability. Physical Demands - While performing the duties of this job, the employee is regularly required to sit, talk, see, and hear. - The employee is regularly required to work on a keyboard and computer. Work Environment - This position is designated as remote. Candidates located near one of our office locations may work in a hybrid arrangement, combining remote work with in-office presence as appropriate. - The role primarily involves working from a home office, requiring a quiet and distraction-free environment suitable for confidential work, frequent video and phone calls, and focused tasks. - The employee must have access to a reliable internet connection and an ergonomically appropriate workspace. - Typical work conditions include prolonged periods of sitting, extensive use of a computer, and frequent interaction via digital communication tools. Travel Requirements - Limited travel may be required to support team collaboration, business meetings, and key planning activities. Travel frequency will vary based on business needs. Pay Transparency Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $95,000-105,000 USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Compensation and Benefits - Natus offers generous compensation and benefits packages including health benefits. - 401k contribution. - 7 paid holidays + 2 floating holidays of your choosing. - Generous paid time off. - Tuition reimbursement assistance program. - Eligibility for performance-based bonuses or commissions, where applicable. - And more. EEO Statement Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Role Description This is a contract position through December 2026. Provides post-sale technical customer service to customers via phone, online chat, or text including: - Responds to a high volume of varied complexity technical inquiries (e.g., equipment or software installation/activation/troubleshooting, providing technical product specifications & information on compatibility with other products, etc.) - Providing responses to customer inquiries based on pre-determined scripts and other response guidance tools - Recommending products or services (e.g., warranties) as part of customer issue resolution ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: - Stay up-to-date and follow all Quality System procedures related to this job, which can affect the quality of products or services provided to our customers. - Provide technical service support of all supported products. Interface directly with the customer and field personnel to address and resolve technical issues. - Provide on demand after hours support as per scheduled work rotation. After hours defined as Saturday 6:30am to Monday 6:30am EST. - Maintain Service Request (Salesforce) database, documenting all interactions with customers according to FDA regulations. Create and maintain information in approved databases as defined by department procedures. - Interface with Sales and Field Organization, Shipping, Manufacturing, Inventory Control, and Finance to coordinate and ensure delivery of product. - Participate on Quality Improvement Teams as assigned. - Identify problems and provide recommendations to improve the overall efficiency of department systems. - Helps others through transferring product knowledge, and with work related issues. Qualifications - Bachelor's degree (B.Sc.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience. - Recent completion of Network+, A+ and MCSE is an asset. Requirements - Knowledge of network protocols (UDP, TCP/IP, Ethernet, HTTP). - Experience with Cloud technology. - Demonstrated advanced knowledge in EEG/Sleep or EMG/IOM technology and clinical use an asset. - Demonstrated proficiency in the following: - Operating Systems: Windows OS; Windows Server - Software: MS Office; SQL Server - Hardware: PC repair and troubleshooting - Networking: Troubleshooting; Citrix Server - Experience in a call center is desired. - Experience with CRM systems (Salesforce, Siebel). - Networking and/or database troubleshooting. - Experience with medical device industry is preferred. - Clinical experience is an asset (EEG/Sleep/EMG/IOM). - Excellent problem solving, organizational, analytical and written/verbal communications skills are required. - A self-starter who can work independently with minimum supervision as well as contribute to a team environment. - Demonstrate commitment to continuous learning by upgrading knowledge and skills through internal and external learning to meet job requirements. Benefits - Along with a competitive salary and bonus structure, Natus offers a comprehensive healthcare package that starts on your first day of employment. - Paid statutory holidays. - 3 weeks’ vacation and 7 sick days. - RRSP Match. - Tuition reimbursement program eligibility. - And more...

Role Description As a Field Service Specialist, you will play a key role in delivering, supporting, and optimizing advanced Neurodiagnostic Devices and Software. You’ll be the trusted expert customers rely on to install, maintain, troubleshoot, and train on complex systems that directly support patient care. This is a highly independent, hands-on role suited for someone who enjoys solving problems, working directly with customers, and taking ownership in the field. This position requires significant travel (approximately 75%) and the ability to work independently. What You’ll Do - Installation & System Deployment - Plan, manage, and execute neurology system installations from small to large scale. - Ensure all installations are completed professionally, meeting company standards, directives, and customer requirements. - Deliver a high-quality installation experience that sets the foundation for long-term customer success. - Service, Maintenance & Troubleshooting - Perform preventative and routine maintenance on installed equipment. - Respond to field service calls and diagnose issues across: - PC systems - Network environments - Proprietary hardware and software - Troubleshoot, repair, and resolve issues while maintaining ownership until completion. - Communicate proactively with management if response time objectives are at risk. - Problem Solving & Continuous Improvement - Diagnose root causes of product failures and document findings. - Provide actionable feedback to Engineering, Operations, and cross-functional teams to improve products and processes. - Customer Relationship & Site Management - Serve as a primary point of contact for customers during on-site engagements. - Keep customers informed of progress and activities at all times. - Maintain strong communication with internal teams, including management and sales, regarding site developments. - Ensure high levels of customer satisfaction through professionalism and responsiveness. - Training & Knowledge Transfer - Deliver customer training during installations or scheduled sessions at customer sites or company offices. - Support customer adoption and effective use of systems. - Participate in ongoing technical and professional development training. - Stay current with evolving product knowledge and industry developments. - Documentation & Compliance - Follow all Quality System procedures that impact product and service quality. - Accurately complete all required documentation, including: - Service reports - Expense reports - System entries - Ensure all data entry is completed within company timelines and includes required documentation and signatures. - Customer Engagement - Build and maintain strong customer relationships. - Act as a brand representative in the field, promoting professionalism and trust. Qualifications - College Diploma or University Degree (or equivalent experience) in a related field such as IT, medicine, or biology. - Minimum of 5 years of field service experience, including: - Installations - Training - Troubleshooting - Medical device experience is preferred. - Certifications such as MCP, MCSE, or A+ are an asset. - SQL Server or database administration experience is a plus. Requirements - Extensive travel required (approximately 75%). - Valid driver’s license. - Clean driving record with no felony convictions and fewer than three moving violations in the past three years. - Ability to read and interpret safety rules, operating instructions, and procedure manuals. - Ability to write routine reports and correspondence. - Ability to communicate effectively with customers and internal teams. Benefits - Generous compensation and benefits packages including health benefits. - 401k contribution. - 7 paid holidays + 2 floating holidays of your choosing. - Generous paid time off. - Tuition reimbursement assistance program. - Eligibility for performance-based bonuses or commissions, where applicable. Company Description Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals. Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency.

Role Description We’re seeking a detail-oriented and proactive Digital Marketing Specialist to support day-to-day execution of digital initiatives across multiple platforms. This is a great opportunity for a hands-on marketer who enjoys working across websites, social media, and campaign delivery in a fast-paced, collaborative environment. As part of the Commercial Marketing team, you’ll help bring digital campaigns to life while ensuring consistency and quality across all channels. Qualifications - 2+ years of hands-on digital marketing experience - Strong working knowledge of: - HubSpot (email marketing & automation) - WordPress (website content management) - Social media content creation & channel management - Experience executing campaigns across web, email, and social platforms - Comfortable managing multiple projects and deadlines independently Requirements - Experience with Google Analytics, SEMrush, or Salesforce Commerce Cloud (Nice to Have) - Exposure to healthcare, medical device, or regulated industries (Nice to Have) - Familiarity with eCommerce platforms (Nice to Have) Benefits - Fully remote role with flexible working within U.S. time zones - Opportunity to gain experience across a broad digital ecosystem - Work with an established, global brand on impactful marketing initiatives - Generous compensation and benefits packages including health benefits - 401k contribution - 7 paid holidays + 2 floating holidays of your choosing - Generous paid time off - Tuition reimbursement assistance program - Eligibility for performance-based bonuses or commissions, where applicable Company Description Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Role Description The Product Manager owns the positioning and success of assigned products within our Sleep diagnostics portfolio in the marketplace. This strategic role focuses on developing and executing comprehensive plans that cover current Natus market segments and extend beyond them, driving the product from inception to the end-of-life activities, and ensuring global market success. This position takes ownership of marketing design inputs (MDI) incremental changes and new product introductions, translating market needs into successful product launches through a comprehensive approach that integrates product specifications, clinical data, reimbursement, and market access strategies. Key Responsibilities - Portfolio Management - Ensure product regulatory, commercial, and technical viability through execution of Gate 7-10 reviews - Conduct comprehensive product portfolio planning and rationalization - Identify and prioritize product needs based on market insights - Innovation - Lead the New Product Introduction (NPI) process from Gate 1 through Gate 6 - Take ownership of marketing design inputs (MDI) for NPI and sustaining activities - Create comprehensive business cases that align with strategic objectives and focus on global markets - Develop and maintain the User Requirements Document (URD) - Market Intelligence - Gather global Voice of Customer (VOC) insights through customer visits and communication, market research and monitoring of competitive landscape and industry trends - Strategic Leadership - Spearhead the development of global market plans (GMP) for all product launches - Collaborate closely with key markets including North America, Europe and APAC - Assist Category Director in assessing the needs for additional clinical claims, commercial support/structure, and technical expertise - Cross-Functional Responsibilities - Lead cross-functional teams to achieve product goals - Collaborate closely with Engineering, Operations, QA/RA, Sales, the General Manager EMEA/APAC, and Global as well as Regional Marketing - Stakeholder Management - Sales and Sales Leadership - General Manager, EMEA/APAC - Global and Regional Marketing teams - Sales Enablement - Clinical Specialists - Engineering: Software, Hardware, Firmware, R&D Teams, Engineering Project Management - Technical: Operations (Sourcing & Manufacturing), Finance, Quality Assurance, Service Teams - Quality and Regulatory teams Qualifications - Bachelor’s degree in a relevant field (Engineering, Business, Marketing, or Healthcare), MBA or advanced degree preferred - RPSGT (Registered Polysomnographic) Technologist Certification - 5+ years of experience in product management or marketing in healthcare/medical device industry - Demonstrated success in product launches and commercialization Skills & Competencies - Proven experience in product management within the medical device industry - Experience working with cross-functional, diverse teams in a multinational, dynamic organization - Excellent analytical capabilities and experience in gathering and interpreting Voice of Customer (VOC) insights - Excellent communication abilities to articulate product value across stakeholders - Ability to lead cross-functional teams - Ability to prioritize actions based on market needs and technical constraints - Experience with regulatory compliance in healthcare/medical device industry - Proven track record in product development and lifecycle management Travel - 20-30% - Domestic and International Pay Transparency Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $90-100,000 USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Compensation and Benefits - Natus offers generous compensation and benefits packages including health benefits - 401k contribution - 7 paid holidays + 2 floating holidays of your choosing - Generous paid time off - Tuition reimbursement assistance program - Eligibility for performance-based bonuses or commissions, where applicable - And more EEO Statement Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Role Description We are seeking a detail-oriented Legal Counsel to join our lean legal team as the primary point of contact for contracts management and global entity management. This role is ideally full-time, though part-time arrangements (minimum 30 hours/week) may be considered for seasoned professionals who can deliver on the full scope of responsibilities. - Build and maintain our contract repository in SharePoint or a CLM platform. - Organize and track all commercial agreements across the business. - Manage corporate records, annual filings, and entity compliance across multiple jurisdictions (Europe, China, Australia). - Support M&A integration and internal reorganizations. - This is a high-impact opportunity for someone who thrives on creating order, keeping global entities in good standing, and building scalable legal processes. Qualifications - JD or LLM graduate (or equivalent law degree). - Previous experience in a corporate legal department with a focus on corporate secretarial work or legal operations. - Demonstrated contract drafting and negotiation skills, including redlining, risk analysis, and familiarity with commercial terms (indemnification, limitation of liability, warranties) preferred. - Familiarity with jurisdictional requirements in Europe, China, India and/or Australia (including apostille processes). - Common law background (UK, Ireland, India) preferred. - Strong proficiency in SharePoint, Microsoft Teams, and legal tech tools. - Exceptional attention to detail and the ability to work with minimal supervision in a fast-paced environment. Requirements - Build and maintain the company's contract repository, organizing all commercial agreements including distributor agreements, supply and procurement contracts, service agreements, and software/licensing arrangements. - Track contract status, key dates, renewals, and expirations. - Maintain accurate records of NDAs, standard Terms & Conditions, and executed agreements. - Support contract intake and ensure all fully executed contracts are properly filed and accessible. - Handle revisions to NDAs and standard Terms & Conditions. - Redline and negotiate contract modifications, manage escalation of non-standard terms, and track contract status through execution. - Maintain and update corporate records for existing and newly acquired legal entities (Articles, Bylaws, Board Resolutions). - Track annual filing requirements and deadlines across multiple international jurisdictions (Europe, China, Australia). - Coordinate with outside counsel for Director/Officer changes, including managing notarization and international apostille requirements. - Support M&A and internal reorganization activities, including conducting corporate due diligence. - Develop and organize a comprehensive Legal SharePoint site to centralize D&O info, policies, and resources. - Partner with internal IT on the in-house Contract Lifecycle Management (CLM) tool. - Standardize legal templates (NDAs, Distributor Agreements) to ensure global consistency. - Coordinate with outside counsels and track legal spend/invoicing within AP systems. - Assist with special projects as assigned, including coordinating insurance certificate requests and supporting wage garnishment order processing. Benefits - Flexible scheduling options (30 hours/week) available for highly experienced candidates. - Join a two-person legal team where you'll partner directly with the General Counsel. - Competitive salary and pension scheme. - Convenient location with private parking lot. - Close proximity to a bus stop or within biking distance to the train station. - Catered lunch in the company canteen and breakfast on Thursdays. - Friendly and talented colleagues. - Continuous learning opportunities. Company Description Natus has been committed to serving the varying needs of clinicians for more than 80 years, delivering the highest-quality solutions to raise the standard of care for patients everywhere. Our comprehensive diagnostic and therapeutic sensory solutions are designed to simplify workflows for sensory specialists, ensuring care teams have the right instrumentation to give patients the right support — and greater peace of mind.

Role Description The Global HRIS Manager is the strategic owner of the Dayforce platform and accountable for how HR technology enables the business. This role serves as the Dayforce Product Owner and Business Owner, translating business needs into a clear system roadmap and ensuring work is delivered in a disciplined, predictable, and customer-focused way. The Global HRIS Manager partners closely with HR Services, Payroll, HR Business Partners, IT, and business leaders to ensure Dayforce is stable, optimized, and continuously improving. This role leads HRIS-related initiatives end-to-end, acting as the project manager for Dayforce workstreams while maintaining strong governance, risk management, and accountability. The Global HRIS Manager is supported by a Global HRIS Analyst, forming a tightly integrated team with clear division of responsibilities: the Manager owns strategy, prioritization, and delivery; the Analyst owns execution and day-to-day system stability. Key Responsibilities - Dayforce Product Ownership & Strategy - Serve as the Product Owner and Business Owner for Dayforce - Define and maintain the Dayforce roadmap aligned to HR, Payroll, and business priorities - Balance short-term operational needs with longer-term optimization and scalability - Ensure Dayforce is used as a strategic asset rather than a transactional system - Project Management & Delivery - Act as the project manager for HRIS-related initiatives and enhancements - Own scope, timelines, dependencies, risks, and delivery for Dayforce workstreams - Coordinate across HR Services, Payroll, HRBPs, IT, and external vendors - Ensure commitments are realistic, clearly communicated, and delivered as promised - Partner with central Project Management for larger enterprise initiatives, while retaining accountability for the Dayforce scope - Business Partnership & Customer Focus - Partner with HR Services as a primary customer of HRIS, ensuring visible momentum and continuous improvement - Work with the Business Liaison to intake, refine, and prioritize business needs - Translate business requirements into system design and configuration decisions - Ensure solutions are practical, scalable, and focused on improving user experience for managers, employees, and HR teams - Governance, Risk & Change Management - Establish and enforce governance for configuration, enhancements, and releases - Lead UAT, regression testing, and release readiness for Dayforce updates and patches - Proactively identify and mitigate payroll, compliance, and data integrity risks - Ensure change is introduced in a controlled, well-communicated manner - Vendor & Stakeholder Management - Manage the Dayforce vendor relationship, including support cases and escalations - Coordinate with Payroll on complex processing issues and upcoming changes - Serve as the escalation point for critical system issues - Communicate status, risks, and outcomes to executive stakeholders - Team Leadership & Development - Lead and support the Global HRIS Analyst, providing direction, prioritization, and coaching - Ensure clear division of labor while fostering a highly collaborative partnership - Create operating rhythms that promote speed, clarity, and accountability - Build documentation, standards, and repeatable processes Qualifications - 5+ years’ experience in HRIS including owning and managing an HRIS System - Subject matter expert in Dayforce with strong understanding of HR Talent modules, Payroll, and Time & Attendance, and Reporting/Dashboard development - Hands-on Dayforce configuration and module implementation experience - Demonstrated global experience leading HRIS projects and system enhancements - Strong project management, prioritization, and stakeholder management skills - Ability to translate business needs into technical solutions - Excellent communication skills with both technical and non-technical audiences - Demonstrated leadership experience managing direct reports or leading technical teams Requirements - Travel Requirement: 0 – 15% domestic or international Preferred Qualifications - Experience supporting payroll processing and compliance-sensitive environments - Familiarity with HRIS governance models and release management - Experience working closely with HR Services, Payroll, and HR Operations teams Compensation and Benefits - Natus offers generous compensation and benefits packages including health benefits - 401k contribution - 7 paid holidays + 2 floating holidays of your choosing - Generous paid time off - Tuition reimbursement assistance program - Eligibility for performance-based bonuses or commissions, where applicable - And more EEO Statement Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Role Description The Junior HRIS Analyst plays a key role in supporting and optimizing the Dayforce HRIS platform across the organization. This position is responsible for day-to-day system support, data integrity, reporting, and configuration, ensuring that HR, Payroll, managers, and employees have a reliable and effective experience when interacting with Dayforce. This role partners closely with HR Services, Payroll, and HRIS leadership to resolve issues, improve system behavior, and support ongoing enhancements. The ideal candidate is detail-oriented, technically strong, and motivated by improving how HR technology works for its users. Key Responsibilities - HRIS Support & Operations - Provide Tier 1 support for Dayforce-related questions and issues - Troubleshoot system issues, identify root causes, and support resolution - Partner with HR Services and Payroll to resolve recurring or high-impact issues - Escalate complex issues appropriately and support resolution through testing and validation - System Configuration & Maintenance - Perform basic Dayforce configuration across modules (e.g., Core HR, Time & Attendance, Payroll, Talent) - Support regression testing and validation for system changes, patches, and releases - Assist with configuration cleanup and ongoing system maintenance - Maintain documentation and standard operating procedures - Data Integrity & Compliance - Monitor and support data integrity across Dayforce - Perform regular audits, validation checks, and compliance testing - Support payroll accuracy through proactive data review and issue identification - Assist with testing related to regulatory or policy changes - Reporting & Analytics - Configure and maintain standard and ad hoc Dayforce reports - Partner with HR, Payroll, and leaders to deliver accurate, timely data - Support dashboards and reporting enhancements that improve visibility and decision-making - Collaboration & Continuous Improvement - Partner with HRIS leadership on system enhancements and optimization efforts - Support user acceptance testing (UAT) for new functionality - Contribute to improving system usability and user experience - Help identify opportunities to reduce manual workarounds and recurring issues Qualifications - Experience supporting the Dayforce platform - Understanding of HR and payroll processes - Experience with system configuration, testing, and troubleshooting - Strong attention to detail and data accuracy - Ability to work effectively with both technical and non-technical stakeholders - Ability to travel domestic or internationally 0 - 15% Preferred Qualifications - Hands-on Dayforce experience across multiple modules - Experience supporting payroll or time & attendance systems - Experience with HRIS reporting and dashboards - Prior experience in a global or multi-entity environment Benefits - Generous compensation and benefits packages including health benefits - 401k contribution - 7 paid holidays + 2 floating holidays of your choosing - Generous paid time off - Tuition reimbursement assistance program - Eligibility for performance-based bonuses or commissions, where applicable Pay Transparency Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $75,000 - $95,000 USD based on experience. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The position is eligible for a 4% bonus. EEO Statement Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Role Description Natus Medical Inc. is seeking a Senior Business Intelligence Lead to provide technical leadership in translating business requirements into scalable system solutions. This role will lead our analytics transformation with a strong focus on Microsoft Power BI and Microsoft Fabric. It is a critical position responsible for transitioning from legacy BI platforms (including OBIEE) to a modern, Fabric-first data and analytics architecture. The ideal candidate will partner closely with stakeholders across Sales, Service, and Finance to deliver scalable, executive-ready insights by integrating data from Oracle EBS and Salesforce into Power BI and Microsoft Fabric. Key Responsibilities - Lead the design and delivery of Power BI dashboards and enterprise analytics solutions - Drive adoption and implementation of Microsoft Fabric (Lakehouse, Warehouse, Data Pipelines, OneLake) - Define and execute the BI modernization strategy, including migration from OBIEE - Integrate data from Oracle EBS and Salesforce into unified Fabric-based data models - Enable AI-driven insights using Microsoft Copilot within Power BI and Fabric - Provide technical leadership, establish BI standards, and mentor team members Qualifications - 10+ years of experience in Business Intelligence / Data Analytics, including leadership roles - Deep expertise in Microsoft Power BI (DAX, data modeling, performance tuning) - Hands-on experience implementing Microsoft Fabric in production environments - Strong SQL expertise, particularly with Oracle EBS - Proven ability to deliver impactful analytics solutions across Sales, Service, and Finance Requirements - Expected annual base salary: $160,000 CAD - This role may also be eligible for a company bonus or commission plan, as applicable to the position - Canadian work experience is not required - Automated or artificial intelligence–assisted tools may be used in the screening or assessment of applicants - Candidates who participate in an interview will be advised whether a hiring decision has been made within 45 days of the final interview, in accordance with applicable law Benefits - Comprehensive healthcare package starting on the first day of employment - Paid statutory holidays - 3 weeks’ vacation and 7 sick days - RRSP Match - Tuition reimbursement program eligibility - And more... EEO Statement Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. This posting is for an existing vacancy. Accessibility Natus is committed to creating an inclusive environment that accommodates all individuals, including those with disabilities. We support the goals of the Accessibility for Ontarians with Disabilities Acts (AODA) and have established policies, procedures, and practices which adhere to the accessibility standards set out in the AODA. Should you require any accommodation throughout the recruitment process please do not hesitate to contact our Human Resources Department.

Role Description As part of the QARA team, responsible for Post Market Surveillance (PMS) and Post Market Clinical Follow up (PMCF) activities for the assigned Natus Neuro Medical products. Primary responsibility of this position, but not exhaustive, is to uphold compliance to various regulations in relation to Post Market Surveillance, within the Natus Neuro Management System. - Define, write and edit PMS Plans/Reports, PMCF Plans/Reports to meet global regulatory requirements for each product family. - Schedule and lead PMS, PMCF meetings for each product. - Collect essential information and documents for Post Market Clinical Follow up, review for completeness and compliance with Standard Operating Procedures, associated protocols and appropriate regulations. - Facilitate communication and exchange of documents between stakeholders (e.g., internal personnel such as Clinical, Sales and Marketing, Quality Assurance and Risk Management and Regulatory Affairs). - Review the literature and interpret and summarize risks, alternate therapies and device specific benefits from literature; collect and summarize primary data to support risk assessment. - Support product development and design history files activities as per Quality Management System. - Stay up-to-date and follow all the Quality System procedures related to this job, which can affect the quality of products or services provided to our customers. - Participate in regulatory audits and defend PMS documentation and provide draft responses for questions from Notified Bodies. - All other duties assigned based on changing market conditions, company and business needs. Qualifications - Bachelor's degree in the health or life sciences. - 2-3 years of industry experience in the Medical Device field. - Post market surveillance report writing is essential. - Knowledge on EU MDR post market requirements. - Strong multi-tasking ability and must be able to transition to different priorities quickly and efficiently. - Possess a good working knowledge of regulatory industry standards such as QMSR, MDSAP, and EU MDR. Requirements - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Benefits - Generous compensation and benefits packages including health benefits. - 401k contribution. - 7 paid holidays + 2 floating holidays of your choosing. - Generous paid time off. - Tuition reimbursement assistance program. - Eligibility for performance-based bonuses or commissions, where applicable. Company Description Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals. Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency.