MatchaTalent

Role Description The Foreign Sales Manager – US Market will lead business development and regional sales expansion activities across the United States, focusing on industrial packaging machinery and automated production solutions. The role is responsible for managing the full B2B sales cycle, from market development and lead generation to contract negotiation and strategic account management. - Develop and execute strategic sales and market expansion plans across the US industrial packaging sector. - Identify and acquire new enterprise clients, distributors, and dealer network partners. - Manage the full B2B sales process including lead generation, technical presentations, negotiations, and contract closures. - Organize trade exhibitions, technical seminars, and commercial marketing activities to promote machinery solutions. - Build and maintain long-term relationships with manufacturing clients and strategic partners. - Monitor market trends, competitor activities, pricing developments, and industrial policy changes. - Coordinate closely with engineering, logistics, and after-sales teams to support project implementation and customer satisfaction. - Prepare business reports, sales forecasts, and regional market intelligence updates for headquarters. Qualifications - Bachelor's Degree in Mechanical Engineering, Business Administration, International Trade, or related fields. - Minimum 5–8 years of experience in B2B industrial machinery sales or manufacturing equipment business development. - Proven experience handling packaging machinery, paper cup machines, automation systems, or industrial production equipment. - Strong background in channel development, dealer management, and enterprise account acquisition. - Experienced in handling long-cycle commercial negotiations for high-value capital equipment projects. - Strong communication, presentation, and relationship management skills. - Independent, target-driven, and capable of managing regional business operations with minimal supervision. - Professional fluency in English is mandatory; Mandarin proficiency is a strong advantage. Requirements - Job code: #661

Role Description The Foreign Trade Business Manager – American Market is responsible for driving B2B sales growth, distribution channel expansion, and commercial development across the United States automotive aftermarket sector. This role focuses heavily on customer acquisition, strategic account management, and long-term partnership development within the brake pad and automotive friction materials industry. The position requires a highly driven business development professional with strong expertise in international trade, automotive components, and North American market penetration, while acting as the key liaison between US customers and the company's headquarters in China. Key Responsibilities - Develop and expand B2B sales channels across the United States automotive aftermarket sector. - Conduct market research and analyze regional automotive industry trends and business opportunities. - Identify, approach, and develop relationships with distributors, retailers, fleet suppliers, and OEM-related customers. - Manage the full foreign trade sales cycle from lead generation to contract negotiation and account maintenance. - Coordinate sample testing processes, pricing strategies, quotations, and long-term supply agreements. - Monitor account receivables, shipment coordination, and customer satisfaction. - Develop upselling and cross-selling strategies for existing accounts. - Coordinate closely with headquarters regarding market demand, forecasting, and reporting. - Maintain strong communication with Chinese headquarters for operational and commercial alignment. Qualifications - Bachelor's Degree in International Trade, Business, Economics, Logistics, or related field. - Minimum 5 years of direct B2B sales and foreign trade experience within the brake pad or automotive friction material industry. - Strong network within the US automotive aftermarket industry, including distributors, retailers, OEM-related channels, or fleet suppliers. - Strong understanding of brake pad products, certifications, testing standards, and automotive specifications. - Good knowledge of international trade operations, Incoterms, overseas warehousing, and export-import processes. - Strong negotiation, business development, and account management skills. - Target-oriented, resilient, and highly proactive in sales activities. - Fluent in English and Mandarin for business communication and reporting. - Must be legally residing and eligible to work in the United States.

Role Description The Foreign Trade Business Manager – American Market is responsible for driving B2B sales growth, distribution channel expansion, and commercial development across the United States automotive aftermarket sector. This role focuses heavily on customer acquisition, strategic account management, and long-term partnership development within the brake pad and automotive friction materials industry. The position requires a highly driven business development professional with strong expertise in international trade, automotive components, and North American market penetration, while acting as the key liaison between US customers and the company's headquarters in China. Key Responsibilities - Develop and expand B2B sales channels across the United States automotive aftermarket sector. - Conduct market research and analyze regional automotive industry trends and business opportunities. - Identify, approach, and develop relationships with distributors, retailers, fleet suppliers, and OEM-related customers. - Manage the full foreign trade sales cycle from lead generation to contract negotiation and account maintenance. - Coordinate sample testing processes, pricing strategies, quotations, and long-term supply agreements. - Monitor account receivables, shipment coordination, and customer satisfaction. - Develop upselling and cross-selling strategies for existing accounts. - Coordinate closely with headquarters regarding market demand, forecasting, and reporting. - Maintain strong communication with Chinese headquarters for operational and commercial alignment. Qualifications - Bachelor's Degree in International Trade, Business, Economics, Logistics, or related field. - Minimum 5 years of direct B2B sales and foreign trade experience within the brake pad or automotive friction material industry. - Strong network within the US automotive aftermarket industry, including distributors, retailers, OEM-related channels, or fleet suppliers. - Strong understanding of brake pad products, certifications, testing standards, and automotive specifications. - Good knowledge of international trade operations, Incoterms, overseas warehousing, and export-import processes. - Strong negotiation, business development, and account management skills. - Target-oriented, resilient, and highly proactive in sales activities. - Fluent in English and Mandarin for business communication and reporting. - Must be legally residing and eligible to work in the United States.

Role Description The Foreign Trade Business Manager – American Market is responsible for driving B2B sales growth, distribution channel expansion, and commercial development across the United States automotive aftermarket sector. This role focuses heavily on customer acquisition, strategic account management, and long-term partnership development within the brake pad and automotive friction materials industry. The position requires a highly driven business development professional with strong expertise in international trade, automotive components, and North American market penetration, while acting as the key liaison between US customers and the company's headquarters in China. Key Responsibilities - Develop and expand B2B sales channels across the United States automotive aftermarket sector. - Conduct market research and analyze regional automotive industry trends and business opportunities. - Identify, approach, and develop relationships with distributors, retailers, fleet suppliers, and OEM-related customers. - Manage the full foreign trade sales cycle from lead generation to contract negotiation and account maintenance. - Coordinate sample testing processes, pricing strategies, quotations, and long-term supply agreements. - Monitor account receivables, shipment coordination, and customer satisfaction. - Develop upselling and cross-selling strategies for existing accounts. - Coordinate closely with headquarters regarding market demand, forecasting, and reporting. - Maintain strong communication with Chinese headquarters for operational and commercial alignment. Qualifications - Bachelor's Degree in International Trade, Business, Economics, Logistics, or related field. - Minimum 5 years of direct B2B sales and foreign trade experience within the brake pad or automotive friction material industry. - Strong network within the US automotive aftermarket industry, including distributors, retailers, OEM-related channels, or fleet suppliers. - Strong understanding of brake pad products, certifications, testing standards, and automotive specifications. - Good knowledge of international trade operations, Incoterms, overseas warehousing, and export-import processes. - Strong negotiation, business development, and account management skills. - Target-oriented, resilient, and highly proactive in sales activities. - Fluent in English and Mandarin for business communication and reporting. - Must be legally residing and eligible to work in the United States.

Role Description The Foreign Marketing Specialist – US Market will lead localized digital marketing initiatives and regional brand-building activities across the United States market. The role is responsible for executing B2B marketing campaigns, supporting exhibition and event operations, producing localized technical content, and strengthening the company's digital presence across North America. This position requires a highly creative yet analytical marketing professional with experience handling industrial, manufacturing, or automation-related products. The successful candidate will play a key role in transforming complex machinery solutions into engaging commercial campaigns that support regional sales growth and dealer network expansion. Key Responsibilities - Execute localized digital and offline marketing campaigns targeting the US industrial and manufacturing sectors. - Manage regional social media channels, website content updates, SEO optimization, and email marketing activities. - Develop localized B2B marketing materials including brochures, technical presentations, videos, graphics, and case studies. - Support planning and execution of industrial exhibitions, trade shows, technical seminars, and distributor events. - Coordinate closely with regional sales teams and headquarters to align branding and campaign strategies. - Monitor campaign performance metrics and prepare analytical reports with optimization recommendations. - Maintain consistency of brand identity across all North American marketing channels. - Conduct market research on competitors, customer trends, and industrial market developments. Qualifications - Bachelor's Degree in Marketing, Communications, Digital Media, or related fields. - Minimum 3–5 years of experience in Digital Marketing, Brand Management, or B2B Marketing roles. - Prior experience handling industrial automation, manufacturing equipment, packaging machinery, or engineering-related products is highly preferred. - Strong capability in multimedia content creation including video editing, graphics, presentations, and technical marketing materials. - Good understanding of SEO, CMS platforms, email marketing systems, and social media management tools. - Strong analytical mindset with the ability to interpret marketing performance data and campaign effectiveness. - Able to manage multiple projects simultaneously in a fast-paced corporate environment. - Professional fluency in English is mandatory; Mandarin proficiency is a strong advantage.

Role Description This role requires the candidate to work in Indonesia (Remote/Work From Home). The International Contact Center Officer is a critical bilingual role (Mandarin & English) designed to bridge the communication gap for the North American market. Operating in a full Work From Home (WFH) capacity, with employee-provided equipment (adequate PC or Laptop & high-speed internet), you will serve as the primary point of contact for both English and Mandarin-speaking international customers, handling complex inquiries across multiple channels including voice, email, and chat. This role is not merely about answering calls; it is about providing sophisticated problem-solving and cultural navigation for a diverse clientele while maintaining the high discipline required for midnight-shift operations and independent remote work. You will be responsible for representing global brands with a "service soul," ensuring that every interaction meets international quality standards. Key Responsibilities - Omnichannel Customer Engagement: Professionally manage inbound and outbound interactions via calls, emails, and live chat, ensuring a seamless experience for North American clients. - Bilingual Resolution: Provide accurate information and resolve customer inquiries in fluent Mandarin and English, maintaining a high standard of professional etiquette. - System Documentation: Meticulously record and update customer interactions within the CRM system to ensure continuity of service and data integrity. - Issue Escalation: Identify complex or high-priority issues and coordinate with internal specialized teams to ensure timely resolution and follow-up. - Quality Compliance: Adhere to global service quality standards and meet Key Performance Indicators (KPIs) related to customer satisfaction and response time. - Remote Discipline: Maintain high availability and performance standards while working independently in a home-based environment during US daylight hours. Qualifications - Bachelor’s Degree in any field. - Willingness and readiness to work permanent night shifts aligned with US daylight hours. - 1–2 years of experience in contact center, customer service, or any role demonstrating strong customer service skills and passion. - Exceptional verbal and written fluency in Mandarin and English, with experience in cross-cultural communication or professional interpretation highly welcomed. - Tech-savvy, adaptable, and able to navigate multiple software platforms while quickly learning new digital tools. - Strong self-starter with effective time management for remote work, maintaining professionalism under high-pressure situations or complex customer disputes. - Genuine passion for customer service with empathy, patience, and solution-oriented approach. - Equipped with adequate PC/laptop and stable high-speed internet suitable for VoIP and high-volume data handling.