Magnet Forensics

• Develop strategies and tactics for selling Magnet’s platform solutions within new and existing accounts, working in collaboration with the territorial sales teams; • Implement initiatives to drive cross-selling activities; • Create tailored sales proposal documents to enable customer buying decisions; • Deliver on-site and web-based presentations to broad audiences, with focus on thought leadership and Magnet’s platform solutions; • Help identify new business opportunities and share with the sales teams; • Provide quality, structured feedback to Product Management and other internal teams to enable effective prioritization of roadmaps; • Capture and manage competitive feedback and industry trends; • Maintain current knowledge of the digital forensics software industry, the competitive landscape and industry trends; • Establish and maintain a strong network of relationships with customers, partners and industry contacts; • Develop expert knowledge of Magnet’s software and typical client/industry workflows.

Role Description Magnet Forensics is seeking a technically focused Customer Success Escalation Lead - Onboarding to support new and expanding customers during the critical early stages of their journey with Magnet Review, a SaaS-based collaborative review tool for digital evidence. This role is responsible for delivering high-quality onboarding, initial deployment, and early-stage adoption to ensure customers achieve early value and confidence with Magnet Review. The mission of the Customer Success Escalation Lead – Onboarding is to accelerate customer time-to-value, reduce early adoption risk, and establish a strong technical foundation that supports long-term customer success. What You'll Do - Execute technical onboarding activities for new and expanding customers, including product setup, configuration, and initial workflow validation, often on-site. - Guide customers through early adoption milestones to ensure successful first use and confidence with Magnet products. - Support customers by collaboratively drafting tailored SOPs for their bespoke workflows. - Support customers during the critical post-purchase phase to accelerate time-to-value and adoption. - Serve as a technical onboarding resource for Customer Success Managers and customers, providing guidance on product functionality, workflows, and best practices. - Deliver product walkthroughs, onboarding sessions, and targeted technical demonstrations tailored to customer environments. - Translate technical concepts clearly for both technical and non-technical customer audiences. - Maintain strong working knowledge of Magnet’s product portfolio and common customer use cases. - Partner closely with Customer Success Managers to align onboarding activities with customer goals and success plans. - Collaborate with Support and the Customer Success Escalation Lead to ensure a smooth handoff when technical issues fall outside onboarding scope. - Work with Support, QA, and internal teams to ensure a seamless transition from deployment to post-deployment usage. - Identify and surface early adoption challenges, risks, or gaps to CSMs and the Customer Success Escalation Lead for proactive resolution. - Capture customer feedback during onboarding and early adoption and share insights with internal teams to improve processes and customer experience. - Assist in creating and maintaining onboarding documentation, internal playbooks, and enablement materials for the Customer Success team. - Support training efforts for Customer Success Managers related to onboarding workflows, product updates, and early-stage customer challenges. Qualifications - College or University Degree or Diploma in Criminal Justice, Engineering, IT, Computer Science, or equivalent practical experience. - 3–5 years of experience working with computer, mobile, and cloud-based software solutions in technical or investigative environments. - Hands-on experience with digital forensics tools such as AXIOM, FTK, EnCase, XRY, GrayKey, Magnet Witness, Griffeye, VeraKey, Cellebrite, Oxygen, or similar technologies. - Strong understanding of digital forensics workflow, artifact categories, and industry challenges. - Experience supporting or assisting with deployments of forensic or investigative tools in customer environments. - Strong written and verbal communication skills, with the ability to clearly explain technical concepts. - Highly collaborative, customer-focused, and comfortable working as part of a broader Customer Success organization. - Ability to manage multiple onboarding engagements simultaneously. - Self-driven with the ability to work independently while understanding when to escalate issues. - Experience supporting multimedia investigations is a plus. - Exposure to private-sector incident response workflows or corporate investigations is desirable. - Multilingual capabilities are an asset but not required. - Experience working in Salesforce, Gainsight, or similar customer success platforms is a plus. - Industry-recognized certifications are preferred, including: - DFIR: MCFE, MCGE/MCVK, CFCE (IACIS) - IT: CompTIA Network+, Security+, AWS Cloud Practitioner, Azure Fundamentals, CCNA - May be required to work flexible hours to support customer onboarding needs. - Willingness to travel up to 50%. Benefits - Generous time off policies - Competitive compensation - Volunteer opportunities - Reward and recognition programs - Employee committees & resource groups - Healthcare and retirement benefits

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for an experienced and impact-driven Senior Product Manager, Hardware to lead the strategy, roadmap, and lifecycle of our hardware products. Reporting to the Director, Product Management, this role is responsible for translating customer and business needs into a clear product vision and executable plans, while partnering closely with Hardware Engineering, Software Engineering, Operations, Supply Chain, Marketing, and Support. This role is well-suited to someone with experience managing complex hardware products – often tightly coupled with software – and is comfortable navigating ambiguity, long development cycles, regulatory constraints, and operational trade-offs. You will act as a strong advocate for customer needs, balancing technical feasibility, cost, scalability, and time to market in partnership with cross-functional teams. What You'll Do - Partner with engineering and design to build hardware products that make a real difference in people’s lives by helping to uncover the truth and protecting the innocent. - Collaborate on a highly visible product line with key business stakeholders including Executive Leadership, Sales, Marketing, Operations, and Engineering to shape the vision for the product. - Meet with Law Enforcement, Public Sector, and Private Sector Leaders and customers in the Digital Forensics and Investigations domains to inform prioritization and product decisions. - Support go-to-market activities including positioning, pricing, launch readiness, and sales enablement. - Become the subject-matter expert in your product domain. Role Responsibilities - Own the product vision, strategy, and commercialization grounded in an extensive knowledge of our customers’ needs and competitors. - Fully understand market problems and use cases by gathering feedback from product stakeholders (i.e. Customers, Users, Internal Stakeholders) and observing market dynamics – always seeking to fully comprehend the core underlying pain or challenge. - Define clear customer and business outcomes, and be able to translate those into hardware deliverables and requirements, and drive them to delivery with cross-functional teams. - Contribute to long time portfolio and platform strategy where hardware is a differentiator. - Travel: 20%. Qualifications - 5+ years of experience in a Product Management role with significant ownership of hardware or hardware-centric products. - Strong understanding of hardware development lifecycles, including prototyping, validation, certification, and production. - Demonstrated customer empathy – recognizing and caring genuinely about the motivations, challenges, and frustrations of our customers and advocating for solutions to resolve them. - Strong interpersonal communications skills - comfortable with presenting to customers, executive level stakeholders, and other internal audiences. - Strong collaboration, critical thinking, and problem-solving skills with the ability to influence at all levels and create trust and strong relationships. - Bachelor’s Degree or College Diploma in a Technology Related Program, or equivalent practical experience. Nice to Have Skills - Experience working on software products, particularly those tightly integrated with hardware. - Prior experience in the Digital Forensics industry, Cybersecurity, or Law Enforcement. Compensation & Benefits - The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge, and skills. - If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). - $150,000 - $200,000 (CAD) a year - $154,000 - $204,000 (USD) a year - Magnet is proud to offer benefits such as: - Generous time off policies - Competitive compensation - Volunteer opportunities - Reward and recognition programs - Employee committees & resource groups - Healthcare and retirement benefits Indicators of Success We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals. The Most Important Thing We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: - CARE – We care about each other and our mission to make a difference in the world. - OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect. - DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. - EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This isn’t just another security operations role. As the Incident Response & Security Operations Engineer, you will play a critical role in protecting Magnet Forensics by leading security incident response efforts, strengthening operational security practices, and ensuring that detection and response functions work effectively at scale. You will serve as the central authority during security incidents, coordinating response activities across Information Security, IT, Business Systems, and third‑party security providers. Your work will directly influence how quickly and effectively the organization identifies threats, responds to incidents, and reduces operational risk. This role blends incident leadership, security operations judgment, and continuous improvement. You’ll be empowered to make decisions, improve processes, and ensure security operations remain resilient as the organization grows. What You'll Do - Incident Response Leadership - Lead security incidents from initial triage through containment, remediation, recovery, and closure. - Assess alert severity, scope, and business impact to determine appropriate response actions. - Coordinate response efforts across IT, Business Systems, Compliance, Legal, and other stakeholders as needed. - Lead incident bridges and response coordination during active events. - Ensure incidents conclude with clear outcomes, documentation, and follow-through. - Availability to respond and investigate incidents as part of the 365/24/7 SOC/NOC. - Managed SOC & Security Service Oversight - Own the operational relationship with managed detection and response providers. - Review and validate alert quality, relevance, and escalation decisions. - Ensure third‑party security services align with Magnet’s risk tolerance and operational needs. - Drive improvements in alert routing, escalation paths, response workflows, and automation. - Act as the internal authority on what constitutes actionable security signal. - Security Operations & Vulnerability Effectiveness - Ensure vulnerability management and detection processes reduce exposure windows and support timely remediation. - Improve visibility into vulnerability trends and patching progress over time. - Identify and resolve operational bottlenecks that slow remediation or response efforts. - Partner with IT teams to improve workflows, ownership, and accountability. - Digital Investigation & Forensic Enablement - Learn and utilize Magnet Forensics Axiom as part of incident investigation and response activities. - Support investigations involving computer, mobile device, and cloud data using a unified forensic platform. - Apply Axiom workflows to interrogate and analyze digital evidence during security incidents. - Leverage Magnet Axiom microlearning to build practical, real‑world forensic capability. - Ensure investigative findings support incident understanding, decision‑making, and documentation. - Vendor & Tool Accountability - Serve as the escalation point for security tooling vendors when issues impact response timelines or risk reduction. - Hold vendors accountable to operational expectations and support commitments. - Evaluate tooling effectiveness from an operational and risk‑reduction perspective. - Ensure security tools integrate cleanly into existing workflows. - Documentation & Continuous Improvement - Produce clear incident documentation including root cause, impact, response actions, and lessons learned. - Lead post‑incident reviews and ensure corrective actions are tracked and implemented. - Identify recurring incident patterns and drive long‑term improvements to reduce repeat issues. - Cross‑Functional Communication & Readiness - Act as the primary security point of contact during incidents for IT and Business Systems teams. - Communicate clearly and calmly during high‑pressure situations. - Translate technical security findings into business‑relevant risk and impact. - Support readiness activities such as tabletop exercises and response testing. Qualifications - Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or equivalent practical experience. - Demonstrated experience leading or coordinating security incident response efforts. - Experience working in a co‑managed SOC or managed detection and response environment. - Broad security operations experience across endpoint, email, identity, vulnerability management, SaaS, and cloud environments. Requirements - Strong judgment in assessing alert severity, business impact, and escalation needs. - Ability to operate effectively with incomplete or ambiguous information. - Strong written communication skills, including incident summaries and RCA documentation. - Proven ability to coordinate across multiple teams during operational events. - Process‑oriented mindset with a focus on continuous improvement. Benefits - Generous time off policies. - Competitive compensation. - Volunteer opportunities. - Reward and recognition programs. - Employee committees & resource groups. - Healthcare and retirement benefits.

• Perform static and dynamic analysis of mobile OS and mobile applications to uncover forensically valuable artifacts. • Use and customize instrumentation, debuggers, and automation tools to accelerate research and product development. • Translate research findings into proof-of-concept solutions and evolve them into robust, maintainable product code. • Design and implement performant, maintainable, and testable production code, focusing on iterative delivery to maximize customer impact. • Document findings, create internal demos, and mentor teammates through knowledge sharing and technical leadership. • Collaborate with research, product, and customer teams to ship capabilities that matter. • Analyze requirements, break down tasks, estimate efforts, and adapt to evolving business and customer needs. • Support peers through pair programming, code reviews, and mentoring, fostering a collaborative and innovative engineering environment. • Take ownership and accountability for projects, driving them to completion.

Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview Magnet Forensics is looking for a results-driven, highly motivated Product Marketing Director to join our team. Reporting to the VP of Product and Technical Marketing, the successful candidate will play a pivotal role in leading our product marketing strategy for our SaaS based platform solutions. You will be responsible for leading the GTM strategy, messaging and product positioning for our platform solutions. You will work cohesively with Product Management, Marketing & Sales to drive adoption with your strong B2B SaaS experience, expertise in compelling storytelling and cross-functional leadership skills. With a deep understanding of customer needs and on-going analysis of the competitive landscape, you will define product value propositions, build strong narratives, enable sales teams, and leverage data to help influence product strategy and ideal customer journeys. What You'll Do Lead Global Go-To-Market strategy and messaging for a SaaS platform solution, ensuring alignment with company objectives and market demands. Manage product launches and releases, both internally and externally; apply best practices for product launches, packaging and positioning. Collaborate with internal teams, including marketing, product management and sales to gain necessary inputs and maximize effectiveness of product marketing plans and messaging. Create timely and effective sales enablement tools. Develop clear and compelling content, product positioning, messaging, and value propositions that resonate with external audiences to help achieve demand generation objectives. Help promote the product externally through campaigns, webinars, etc. Develop and continually iterate on positioning that differentiates the solutions in market. What We’re Looking For Bachelor’s Degree in Business or related field. 5+ years of experience in product marketing at a Senior-Level. Proven track record of successful product launches and marketing campaigns. Experience bringing SaaS solutions to market and acquired familiarity and experience with associated best practices. Experience with end-to-end product launches and in-life marketing planning for Global, B2B solutions. Comfortable in a fast-paced, high-growth environment with complex software solutions. Excellent written and verbal communications skills. Ability to work on multiple projects simultaneously and prioritize effectively. Customer-centric mindset with the ability to translate customer needs into actionable product marketing strategies. Team player with strong interpersonal skills. Travel: 5-10%. Nice to Have Skills Law Enforcement Background; Experience with Digital Forensics; Knowledgeable in the Cybersecurity arena Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you.  If the compensation structure for the role includes an incentive component Salary range (min - max) Position Type: Current Vacancy Magnet is proud to offer benefits such as: - Generous time off policies - Competitive compensation - Volunteer opportunities - Reward and recognition programs - Employee committees & resource groups - Healthcare and retirement benefits Indicators of Success We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”.  It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”.  We want to be part of your development journey, and we’ll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals. We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE – We care about each other and our mission to make a difference in the world. OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect. DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact aoda@magnetforensics.com should you require any accommodations. All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here .

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Magnet Forensics is seeking an experienced Product Marketing Manager to join our high performing marketing team. Reporting to the Director of Product Marketing, you will take ownership of your products’ positioning and messaging and be the essential bridge between Product Management and Marketing to create effective go-to-market plans that help achieve organizational objectives. You are a self-starter that will develop a keen understanding of your target audiences, product features and customer benefits to create effective content assets that can be leveraged across multiple awareness and demand-generation campaigns. You will also create, manage, and deliver high impact & timely enablement content prioritizing assets to support sales and customer success teams. The Product Marketing Manager will be data-driven and analytical in their approach, ensuring on-going performance analysis. What You'll Do - Develop a deep understanding of our target customers, developing customer profiles and establish personas that guide messaging and marketing activities. - Create messaging and content to explain highly technical features & concepts to a breadth of personas with various technical aptitude levels. - Work with sales and partner enablement teams to provide the marketing elements they need to successfully participate in pitches, conferences, panels, and prospecting activities that align with the buying process. - Develop sales videos, decks, one pagers, and other content/tools that enable the sales team to articulate product story and unique selling proposition. - Educate the sales on the latest messages and resources to ensure our message is making it to market and evaluate consumers’ attitudes and feelings toward our products. - Act as a product expert / evangelist in support of training, sales, media relations, demand creation, and trade show support. - Work alongside demand generation and communications teams to develop plans that drive awareness and product engagement among potential and existing customers. - Collaborate with sales to understand & support ongoing enablement and asset needs and maximize the impact of messaging. - Assist in creating customer advocacy content including case studies and customer testimonials. - Partner with the technical marketing team to identify and develop timely competitive analysis to understand the competitive landscape and industry trends. - Author compelling content related to the product portfolio for use across whitepapers, blogs, sales enablement, etc. Qualifications - 5+ years experience in B2B software product marketing. - Strong technical acumen with ability to quickly synthesize technical content into ‘positioning’ for technical and non-technical audiences. - Proven track record of writing effective B2B content. - Experience creating sales enablement materials and content – background in video development desired, but not required. - Experience using SharePoint for content management. - Excellent communication and presentation skills; highly skilled in impactful PPT creation. - Experience using Teams, Miro, Asana.com, Adobe Suite preferred. - Demonstrated ability to operate in a fast-paced environment; desire to roll up your sleeves and work collaboratively with teams across the organization. Compensation & Benefits - MIN: $77,000 - MID: $110,000 - MAX: $132,000 (USD). - Generous time off policies. - Competitive compensation. - Volunteer opportunities. - Reward and recognition programs. - Employee committees & resource groups. - Healthcare and retirement benefits. Indicators of Success We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals. The Most Important Thing We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: - CARE – We care about each other and our mission to make a difference in the world. - OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect. - DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. - EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Federal Account Executive will be responsible for driving new business growth within U.S. Federal Government agencies by leveraging Magnet Forensics’ comprehensive portfolio of products, solutions, and services. This role is aligned to federal law enforcement and justice-sector accounts and requires a proven track record of selling into agencies such as the Department of Justice (DOJ), Federal Bureau of Investigation (FBI), Drug Enforcement Administration (DEA), Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF), U.S. Probation, and the U.S. Attorney’s Offices (USAO). What You’ll Do - Develop, refine, and execute annual and quarterly territory business plans aligned to corporate objectives. - Proactively identify and pursue new business opportunities within federal law enforcement and government organizations. - Qualify inbound marketing leads and assess new sales opportunities to ensure alignment with customer needs. - Prepare, deliver, and facilitate customer-facing presentations and in-market engagements. - Coordinate and support technical product demonstrations in collaboration with internal technical teams. - Manage all aspects of the product trial lifecycle to ensure a seamless customer experience. - Complete all quoting and pricing activities accurately and maintain comprehensive sales records for accounting and compliance purposes. - Maintain up-to-date, accurate records of all sales activities within Magnet Forensics’ CRM system (Salesforce preferred). - Conduct ongoing discovery and customer needs assessments to ensure optimal solution alignment. - Maintain deep knowledge of the digital forensics sector, including competitive landscape and market trends. - Articulate and position clear business value tailored to each customer’s operational and mission-critical challenges. - Note: This position requires travel as needed to support customer engagements. Qualifications - Minimum of 10 years of direct or indirect software sales experience selling into the U.S. Federal Government. - Demonstrated success selling to federal justice and public safety agencies (e.g., DOJ, FBI, DEA, ATF, U.S. Probation, USAO, or similar organizations). - Proficiency with CRM solutions; Salesforce experience strongly preferred. - Exceptional verbal and written communication skills. - Strong negotiation abilities and persuasive selling capabilities. - Proficient in Microsoft Excel and PowerPoint. Requirements - Compensation range is for the primary location for which the job is posted. Actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge, and skills. - If the compensation structure for the role includes an incentive component, the range below represents total target compensation (TTC) (base salary + variable). - MIN: $185,500 – MID: $265,000 – MAX: $344,500 (USD) a year. Benefits - Generous time off policies - Competitive compensation - Volunteer opportunities - Reward and recognition programs - Employee committees & resource groups - Healthcare and retirement benefits Company Description Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

• Develop, refine, and execute annual and quarterly territory business plans aligned to corporate objectives and Department of Defense priorities. • Proactively identify, pursue, and close new business opportunities within DoD branches, commands, investigative units, and security organizations. • Qualify inbound marketing leads and assess new sales opportunities to ensure alignment with mission needs across operational, investigative, and cyber units. • Prepare, deliver, and facilitate customer-facing presentations and in-theater engagements with both technical and command-level stakeholders. • Coordinate and support technical demonstrations in partnership with internal technical, engineering, and solutions teams. • Manage the full trial lifecycle to ensure a seamless and mission-aligned evaluation experience for DoD customers. • Execute accurate quoting and pricing activities and maintain complete sales records to satisfy internal controls and federal procurement requirements. • Maintain comprehensive, current documentation of all sales activity within Magnet Forensics’ CRM system (Salesforce preferred). • Conduct ongoing discovery to understand shifting DoD priorities, capability gaps, and mission workflows. • Maintain deep knowledge of the digital forensics, cybersecurity, and defense technology landscape—including competitors, procurement pathways, and emerging trends. • Articulate strong business and mission value tailored to the operational, investigative, and cybersecurity challenges within each DoD organization.

• Consistently achieve quarterly and annual sales quotas through a solid, measurable sales process while conducting detailed and professional sales campaigns; • Build a pipeline of new clients through heavy prospecting and networking within the Corporate & FSP sectors; • Build and maintain effective client relationships, and strategically navigate to identify and close up & cross-sell expansion business; • Develop deep insights regarding customer use cases, internal decision-making nuances, budget cycles, and other key information; • Understand the competitive landscape and customer needs so you can effectively position the value of Magnet Forensics’ portfolio of solutions; • Solution Selling by prescribing positive business outcome(s) to the customer’s current business problem(s); • Facilitate technical product demonstrations alongside a team of supporting Solution Consultants and manage product trial lifecycle; • Expand new and mature existing channel partner relationships to extend reach and accelerate new business growth; • Accurately forecast the state of the region weekly, fully leverage Magnet’s complete Sales tech stack, and maintain complete and accurate records of all sales activities in Magnet’s systems.