• Completes travel arrangements for clients' air, hotel, car rentals, trains, tour, and ground arrangements at the lowest possible price within corporate travel guidelines. • Follow and suggest improvements in company procedures in the areas of customer service, documentation of PNRs and profiles, ticketing, invoicing, attendance, accuracy of work etc. • Maintains ownership of each record until departure to ensure all details (including seat assignments, meal preferences, upgrades, etc.) are completed to the client's satisfaction. • Researches and provides solutions to any travel related problem clients may have experienced with arrangements made by ALTOUR with total management awareness and participation. • Stays fully informed on all airline rules and regulations, tariffs, and fare requirements and accurately applies this knowledge to all travel arrangements. • Is available for and receptive to training opportunities. • Is Sabre proficient and maintains Sabre skills with relevant training. • Has knowledge of and understanding of re-routing and exchange processes. • Stays abreast of technology and industry knowledge, especially with intranet tools provided by ALTOUR. • Problem resolution to always include management. • Assists other agents on the account. • Performs other office functions as needed and seeks ways to personally add to the overall efficiency of the operation.

• Designs and validates managed care payer models and performs moderately complex analysis to evaluate the feasibility of payer reimbursement methodologies • Conducts moderately complex financial analysis to support successful payer reimbursement outcomes • Coordinates and collaborates with internal and external stakeholders to achieve payer reimbursement objectives

Role Description Siyazama Management & Consulting is seeking a highly capable, commercially astute, and technically strong Senior B-BBEE Consultant to join our growing consulting team. This is a senior client-facing role for an experienced professional who can independently manage a portfolio of clients, provide high-level B-BBEE strategic advice, oversee compliance and verification readiness, and deliver measurable transformation outcomes. The successful candidate will be responsible for guiding clients through the full B-BBEE advisory cycle, including: - Scorecard optimisation - Gap analyses - Strategic planning - Implementation support - Verification preparation - Learnership and skills development advisory - Broader compliance-related consulting This role is ideal for a driven and experienced B-BBEE specialist who enjoys solving complex client challenges, managing multiple portfolios, and delivering practical, high-value consulting solutions that support compliance, competitiveness, and long-term client retention. Qualifications - Minimum 5 years’ relevant experience in B-BBEE consulting, advisory, compliance, strategy, or verification preparation. - Proven experience managing multiple client portfolios simultaneously. - Proven track record in B-BBEE strategy development, scorecard optimisation, compliance oversight, and verification readiness. - Strong working knowledge of the B-BBEE Codes of Good Practice and applicable sector codes. - Proven experience conducting gap analyses, developing strategic plans, and supporting implementation. - Strong experience preparing and reviewing verification files, supporting evidence, and related compliance documentation. - Relevant tertiary qualification in Commerce, Law, Accounting, Human Resources, Business Management, Economics, Public Administration, or another relevant field is beneficial. - Strong analytical, strategic thinking, problem-solving, and decision-making ability. - Strong written and verbal communication skills, including professional client engagement and report writing. - Strong administrative discipline, attention to detail, and ability to work accurately under pressure. - Experience in learnership advisory, skills development planning, ownership strategy, taxation-related benefit calculations, or broader transformation consulting will be advantageous. - Strong proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and reporting-based work. - Contactable references are required. - Own vehicle is essential. - Valid driver’s licence. - Willingness to travel to clients when required. Requirements - Manage a portfolio of B-BBEE consulting clients across multiple industries and varying levels of complexity. - Provide strategic B-BBEE advisory services aligned to each client’s operational structure, commercial objectives, industry position, and compliance requirements. - Conduct detailed B-BBEE gap analyses and develop practical, commercially sound strategic plans for implementation. - Analyse and optimise client scorecards across the relevant B-BBEE elements, including ownership, management control, skills development, enterprise and supplier development, socio-economic development, and preferential procurement. - Interpret and apply the B-BBEE Codes of Good Practice, sector codes, gazettes, and relevant interpretive principles with a high level of technical accuracy. - Prepare, review, and oversee verification-readiness processes, including the structuring and quality control of verification files and supporting evidence. - Identify risks, compliance gaps, documentation issues, and missed scoring opportunities, and implement corrective action plans with clients. - Support clients through annual compliance cycles, verification preparation, implementation planning, and ongoing advisory engagements. - Develop client-specific B-BBEE strategies, action plans, project plans, and progress tracking mechanisms. - Assist clients with learnership strategy, skills development planning, and the identification and sale of learnership opportunities where applicable. - Support the preparation of submissions, technical schedules, and documentation required for B-BBEE projects and verification processes. - Provide guidance on taxation-related benefit calculations and value opportunities linked to qualifying B-BBEE initiatives, where relevant. - Deliver high-quality client presentations, technical reports, score simulations, strategic recommendations, and advisory feedback. - Maintain strong client relationships and ensure service excellence, client satisfaction, and long-term retention. - Proactively identify upsell and cross-sell opportunities within the client portfolio. - Contribute to new business acquisition through consultations, solution design, technical input, and proposal support. - Mentor and support junior consultants where required and contribute to the overall technical quality and consulting standards of the business. - Manage multiple deadlines, projects, and client priorities with a strong focus on responsiveness, professionalism, and delivery quality. Benefits - A market-related remuneration package will be offered, dependent on qualifications, technical capability, and relevant experience. - The package is intended to attract a high-calibre senior consulting professional with proven B-BBEE advisory and portfolio management experience. - Performance, commercial contribution, technical strength, client management capability, and value added to the business will be key considerations in the final offer. - Further remuneration details will be discussed with shortlisted candidates during the recruitment process.

• Responsible for providing client service to our partners, intermediaries and plan sponsors. • Demonstrate thorough knowledge of retirement plans and Ascensus products and services. • Provide solutions to complex plan issues and deliver consultative service to help clients manage their retirement plans. • Work with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise. • Proactively identify, own and resolve client issues. • Engage clients with value added consulting. • Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. • Monitor and follow-up on assigned items; document and implement solutions as appropriate. • Coach and mentor others in all aspects of retirement plan and client relations.