Title: Operations Assistant Location: Remote - Kansas City, MO Department: Full-Time Job Description: About Heritage Vet Partners Heritage Vet Partners (HVP) is one of the fastest-growing rural veterinary networks in the country, with practices spanning the Midwest, Plains, and beyond. We are building a community of rural veterinary practices dedicated to preserving the rich legacy and culture established within each individual practice — partnering with veterinarians to support their businesses while enriching their professional and personal lives. Our vision is to be the leader in rural veterinary practice, delivering sustainable, collaborative, and innovative animal health solutions across all species, securing the future of rural veterinary practice for generations to come. Everything we do — including how we build our team — is guided by that purpose. About the Talent & Development Team The Talent & Development (T&D) team is the engine behind HVP’s people strategy. We recruit the veterinarians and professionals who make HVP practices thrive, build the student pipeline that will sustain rural veterinary medicine for generations, and invest in the mentorship and professional development programs that make HVP a place where people choose to not only stay, but also have the opportunity to thrive. Role Overview The Operations Assistant supports the Director, Recruiting & Retention, with the operational and administrative work that keeps the T&D team running. This is a detail-driven, task-oriented role for someone who takes pride in keeping things organized, follows through without being reminded, and brings genuine curiosity to learning new tools and systems. You will work directly with the Director and serve as the administrative backbone of the team — freeing up capacity for the strategic talent acquisition, student programming, and employer brand work that drives HVP’s growth. For the right person, this role is an excellent career development opportunity: HVP is growing quickly, and the T&D team will grow with it. A note on growth: HVP’s pace of growth means this team will expand. We are looking for someone who wants to grow with us — someone for whom this role is a starting point, not a ceiling. What You’ll Do Data Entry & System Maintenance - Maintain and update records across HVP’s Smartsheet system: student profiles, candidate pipeline, open requisitions, externship tracker, and practice data; participate and help facilitate a smooth transition when integrating new systems - Ensure data accuracy and completeness; flag discrepancies and follow up to resolve missing information - Support compliance tracking for student program requirements (agreements, onboarding forms, and prerequisite documentation) - Run routine reports and pull data as requested by the Director Administrative Coordination - Track action items from team calls and internal meetings; send follow-up correspondence and confirmations - Help coordinate conference and event logistics: registrations, hotel blocks, booth shipping, badge management, and RSVP tracking across multiple annual events - Manage scheduling for candidate interviews, externship rotations, and intern check-ins - Draft and send routine communications on behalf of the Director: scheduling confirmations, candidate follow-ups, and practice manager outreach emails Marketing & Content Support - Coordinate and partner with HVP’s internal Marketing Specialist to ensure consistent branding across all initiatives - Assist with social media coordination: scheduling posts, monitoring engagement, and supporting job ad campaigns across platforms - Support conference and event materials: coordinating print requests, tracking deadlines, and routing approvals - Help maintain the HVP career-facing digital presence by coordinating website update requests and content routing General Team Support - Provide day-to-day administrative support to the Director and additional cross-functional teams as needs evolve - Assist with special projects and research as assigned - Bring a proactive mindset: recognize needs and act when appropriate What We’re Looking For Required - Associate’s degree or equivalent combination of education and work experience - Strong working knowledge of Microsoft Office 365 applications (Outlook, Teams, Word, Excel, SharePoint) - Comfort with AI-assisted workflows and a genuine curiosity about using technology to work more efficiently - Familiarity with common social media platforms (LinkedIn, Facebook, Instagram) from both a personal and professional perspective - Exceptional attention to detail — you notice potential errors and take pride in getting things right - Strong follow-through — you keep multiple tasks moving without letting details slip - Clear, professional written communication - Ability to work independently in a remote environment with minimal supervision Preferred (not required — we’ll train the right person) - Experience with Smartsheet or a comparable project management or data tool - Familiarity with HubSpot or another CRM platform - Exposure to a veterinary clinic, agricultural, or animal health environment - Prior experience in recruiting, HR, or talent-related administrative role Who Thrives Here HVP’s values are Team First, Earned Trust, Straightforward Integrity, Balanced Dedication, Everyday Excellence, and Elevate Performance. The person who succeeds in this role displays these values in how they work: they show up for the team, they do what they say they’ll do, they communicate directly, and they hold themselves to a high standard even when no one is watching. Rural veterinary medicine is a world worth caring about. You don’t need a veterinary background to thrive here — but you should be genuinely interested in the mission and motivated by work that matters. What We Offer - Full-time schedule – 35-40 hours per week, fully remote - $20–$25/hr commensurate with experience - Direct access to and mentorship from senior leadership - A front-row seat to a high-growth organization doing meaningful work in rural veterinary medicine - Real ownership of your work - Opportunity to develop as the team grows

• Join Evio’s analytics team to work with both internal and external stakeholders to operationalize Evio’s rebate administration platform supporting a full medical medication rebate portfolio • Serve as liaison between analytics and technology teams to translate operational and business needs into meaningful technical solutions • Partner with technology teammates to define, prioritize, test, and implement platform enhancements that improve operational efficiency and user experience • Troubleshoot platform and data issues, working with technology teammates to identify root causes and implement solutions • Creatively solve operational business challenges to ensure the platform enhancements by the technology team effectively support the needs of the users and operators • Develop new analytics and technology that strengthen Evio’s evaluation of medical medication contract performance • Support rebate administration operations as needed, including invoicing, reconciliation, and reporting analytics • Facilitate data ingestion and standardization of critical medical medication rebate data extracts received from Blue Cross Blue Shield health plans • Work independently and efficiently while managing multiple priorities

Role Description The Talent Operations Coordinator plays a key role in delivering a seamless and engaging candidate experience across all recruiting channels. This position supports recruitment efforts, job postings, and candidate communications across social media, job boards, and recruiting platforms. Working closely with Talent Acquisition Partners, Talent Acquisition Operations, and Marketing, this role ensures campaigns and content are accurate, timely, and aligned with hiring priorities. This is a hands-on, detail-oriented role ideal for someone who enjoys blending coordination, communication, and execution in a fast-paced environment. Key Responsibilities - Recruiter & Job Board Support - Support TA Partner by posting, refreshing, and maintaining jobs on approved job boards and niche sites. - Maintain accurate job postings, candidate messaging, FAQs, and nurture content, updating materials as licensing requirements or hiring priorities change. - Monitor and maintain TA presence on job sites such as Indeed, LinkedIn, and other recruiting platforms, including company profiles, reviews, and creative assets. - Audit job postings and candidate-facing channels regularly to ensure content is current, accurate, and consistent. - Provide day-to-day support to TA Partner on TA tasks so they can stay focused on sourcing, screening, and relationship-building. - Talent Marketing & Social Media - Coordinate day-to-day TA marketing activity in partnership with Marketing, including social media platforms such as TikTok, Instagram, LinkedIn, YouTube, and Facebook. - Monitor social channels, comments, and direct messages, responding to candidate questions in a timely, professional, and brand-aligned manner. - Maintain the TA content calendar. - Help ensure candidate-facing content reflects the agent’s experience and remains consistent with company brand standards. - Campaign Coordination & Budget Support - Assist TA team with gathering pricing, vendor information, and job board information. - Track active campaigns and posting schedules to help ensure activity stays within approved guidelines and timelines. - Help coordinate approved campaign updates, posting changes, and candidate messaging as hiring priorities evolve. - Administrative & Content Support - Maintain organized records, templates, tracking documents, and posting libraries for TA Team. - Keep shared calendars, campaign trackers, and content folders current and organized. - Coordinate collection of recruiter feedback, agent stories, testimonials, and content ideas to support future campaigns. - Support opportunity events, hiring campaigns, and other talent marketing projects as needed. - Attend recurring marketing meetings, take notes, and share relevant updates and opportunities with the TA team. - Attend and assist with Recruitment Roundtable deck and facilitation. - Reporting & Team Support - Pull basic snapshots on TA performance, including clicks, applications, and source performance. - Maintain simple reports and tracking documents to share updates with TA leadership. - Help identify trends or recurring candidate questions that may inform future content, FAQs, or recruiting campaigns. Qualifications - 1–3 years of experience in social media, marketing coordination, recruiting support, employer branding, or a related area. - Strong written communication skills and comfort responding to questions in a professional, friendly tone. - Highly organized with strong attention to detail and the ability to manage multiple tasks at once. - Comfortable working in a support-oriented role and following established processes and priorities. - Familiarity with social media platforms, job boards, and basic digital marketing concepts. - Comfortable learning new systems and tools, such as ATS/CRM platforms, social media management tools, and reporting dashboards. - Proficient in basic reporting and tracking using spreadsheets or similar tools. - Experience supporting recruiting, customer service, contact centers, or candidate-facing environments is a plus.

Role Description Journal Technologies is seeking a Head of the Defender Business Unit to provide strategic leadership and overall accountability for the success of the Defender business. Working closely with the CEO, this leader will define and execute the business strategy while leading the cross-functional Sales, Product, Professional Services, Support, and Customer Engagement functions within the Business Unit. The Head of the Defender Business Unit is responsible for driving growth, delivering exceptional customer outcomes, improving operational performance, and ensuring our solutions and services evolve to meet the changing needs of the courts we serve. This role fosters collaboration, accountability, and continuous improvement across the Business Unit to maximize value for both our customers and Journal Technologies. - Own the overall success of the Defender Business Unit, including profitability, revenue growth, customer satisfaction, and operational performance. - Develop and execute the Business Unit strategy in partnership with the CEO, ensuring alignment with the company’s vision and strategic priorities. - Lead and coordinate the Product, Customer Lifecycle, and Customer Growth Scrum teams to achieve shared Business Unit objectives. - Drive continuous improvement across the Business Unit by increasing operational efficiency, simplifying processes, and expanding product-led implementations. - Influence product strategy and roadmap priorities based on customer needs, market trends, and business objectives. - Establish Business Unit priorities and make cross-functional tradeoff decisions to maximize customer value and business performance. - Monitor Business Unit financial and operational metrics, identify opportunities for improvement, and implement actions to increase profitability and growth. - Build strong executive relationships with customers and serve as the executive sponsor for strategic accounts and initiatives. - Partner with Sales and Marketing to grow the business, increase market adoption, and expand customer relationships. - Ensure the successful delivery of implementations, support services, and customer success outcomes by fostering collaboration across the Business Unit. - Represent the Defender Business Unit with customers, industry organizations, conferences, and strategic partners. - Foster a culture of accountability, collaboration, innovation, continuous improvement, and customer focus throughout the Business Unit. - Lead the Business Unit with increasing autonomy while partnering closely with the CEO through regular business reviews and strategic planning. Qualifications - Bachelor’s degree in Business, Public Administration, Engineering, Information Systems, or a related field. An MBA or equivalent business leadership experience is preferred. - Progressive leadership experience in enterprise software, justice technology, government technology, public sector technology, or a related industry. - Demonstrated success leading a business, business unit, major product line, or cross-functional organization with responsibility for business performance and growth is a huge plus. - Experience developing and executing business strategy while balancing customer needs, operational excellence, and financial performance. - Proven ability to lead and influence cross-functional teams in a collaborative, Agile environment. - Strong business and financial acumen, with experience managing budgets, profitability, resource allocation, and operational performance. - Experience working directly with executive customers and building trusted relationships with senior government or public sector leaders is preferred. - Knowledge of court operations, judicial workflows, or the justice market is strongly preferred. - Exceptional leadership, communication, negotiation, and decision-making skills, with the ability to align diverse stakeholders around common business objectives. - A track record of driving organizational change, continuous improvement, and measurable business results. Requirements - The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned. - At this time, we are only able to consider candidates who are Canadian or U.S. citizens or permanent residents due to employment authorization requirements. We are unable to provide visa sponsorship or work authorization support for this position. Benefits - Competitive compensation - Quality medical, dental and vision coverage. - Competitive paid time off as well as paid holiday time. - 401(k) retirement (US) and GRRSP (CDN) programs. - Annual professional development funds - $1,500 USD annual per employee. - Book subscriptions with an extensive library in each office for personal and professional growth. - Flexible working hours which you can coordinate with your supervisor. - Ability for employees to work from a remote location (e.g., home) or office. - Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees. - Travel opportunities between Journal Technology offices and with clients. - We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.