mabl Inc.

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience. In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work. Why We Need You:Mabl Technical Account Managers (TAMs) operate at the intersection of technology, business, and product by managing technical relationships with our largest and most strategic customers. Acting as our primary tech liaison, you'll support ongoing implementations and usage of mabl across enterprise organizations, ensuring teams have optimal experiences with our product and are able to achieve their goals and objectives around software quality. Given mabl's context, this could also be a great role for a QA Engineer that enjoys coaching, solving challenges with solutions, and being a subject matter expert. Your work will directly impact mabls business, customers and culture. What You’ll Do: - Nurture strategic, productive relationships with business and technical stakeholders with some of our largest customers and become their trusted advisor - Guide the successful implementation and deepening of a customer's investment in mabl's intelligent testing platform - Facilitate successful outcomes of their business and technical objectives through usage of mabl - Troubleshoot issues with test implementation and act as an escalation point and intermediary between the customer and the rest of the mabl ecosystem - Partner with Sales, Customer Success, and Customer Support to monitor and identify trends in customer experience across your accounts to identify opportunities for engagement - Advocate internally at mabl for the success of your accounts by eliciting and channeling their feedback, participating in QBRs, managing escalated issues, etc. - Become a power user of the mabl platform and promote its expansion across organizations through various activities and programs - Represent mabl at speaking engagements, conferences, and other promotional events - At times, you'll travel to customer sites and may need to be available outside normal business hours based on the needs of your accounts About You: - At least 3 years of experience working with large enterprise customers in a similar TAM or consultative, customer success, solutions architect, or other thought leadership role - The initiative and drive of a self-starter with the collaborative spirit of a team player - Experience working with front-end web technologies and APIs - A strong technical aptitude, a sense of curiosity and enthusiasm, and an approachable, helpful disposition - Experience with core JS, familiarity with CSS/XPath selectors, and standard Web APIs - Professional experience with test automation and/or DevOps tools is a major plus - Some project management experience - You constantly learn, challenge assumptions, solve problems, and ensure your work is providing high customer value - Experience in designing scalable, multi-team test automation enablement/governance models and proven ability to partner with QE and DevOps leadership to define and implement future-state QA automation strategies - Familiarity with AI/ML concepts as they relate to software quality, test automation, and the continuous delivery pipeline. - Demonstrated ability to discuss, position the value of, and demonstrate AI-powered testing features (e.g., mabl's MCP server, advanced auto-healing, GenAI assertions) and guide large enterprise customers on how to best leverage them within their quality engineering strategy. - A proven ability to become a trusted advisor on emerging technologies, such as integrating AI-native test automation features into enterprise DevOps and quality assurance workflows - Able to adapt and adjust to unique requests in real time (eg: how can mabl integrate with this observability tool or BI tool? Can mabl test Canvas/WebGL applications?) - You are an effective communicator; we are a small team, and you will impact every aspect of our company - Location and Availability: - Team members within USA Timezones with possibility of going onsite with customers - Team members within IST Timezone with possibility of going onsite with customers This is a level II TAM role. $130,000+ total compensation depending on level of experience, plus stock options. Working at mabl - We embrace hybrid and remote work across the US and around the world! - We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states. - Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible. - Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations. - We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award. - We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks. - We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award! About Usmabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn.

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience. In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work. Why we need you: mabl is looking for a world class manager to head up its global Customer Success Team, which includes our TAM (Technical Account Manager) as well as IA (Implementation Architecture) teams. This person will lead mabl’s Customer Success Managers and the leaders of the TAM and IA teams. The ideal candidate would have experience as a Director of Customer Success and a genuine commitment to bringing valuable solutions to customers. What you’ll do: - Own, drive, and be accountable for company GDR (renewals) - Own and co-execute with Sales, Presales, and other functions company NDR (upsell and cross sell with current customers) - Develop best practices to ensure customers are having success with the mabl product - Build direct relationships with strategic enterprise clients - Collaborate cross-functionally across product, support, and sales - Continue to drive automation initiatives within the Customer Success function - Develop strategies to continue expanding the capabilities that customer success can bring to organizations - Partner with Product, Presales, and Sales to own the Escalation process - Oversee Partner Delivered Professional Services, including SOWs - Ultimately be responsible for TAM and IA teams and their effectiveness - Own overall Customer Success P&L, including costs around people, subscriptions, travel, etc. - Engage with executive staff on patterns, opportunities, challenges, and solutions to enhance mabl value for our customers About you: - 5+ years direct Customer Success leadership experience at a B2B SaaS company - Excellent written and verbal communications - Experience owning a book of business that equates to tens or hundreds of millions in ARR - Multiple examples of successful upsells and cross-sells with customers, at least doubling or tripling ARR - Metric and data-informed, especially regarding churn, growth, and net dollar retention - Collaborative, willing to be hands-on with enterprise clients - Thoughtful coach and mentor to help team members grow and take on more responsibility - Ability to recruit, ramp, lead, and continuously develop people - Strength in developing a strategic plan and ability to define how the function can grow and expand as the customer base, use cases, and needs grow Even if you don't fit all of the requirements for our roles, but see yourself being successful at mabl, we encourage you to apply. We’d love to connect with you. Working at mabl - We embrace hybrid and remote work across the US and around the world! - We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states. - Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible. - Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations. - We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award. - We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks. - We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award! About Usmabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn.

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience. In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work. About the Role mabl is looking for a data-driven, execution-oriented Demand Generation Specialist to own and optimize our inbound demand generation strategy. You will be the primary partner for our inside sales teams, ensuring that every hand-raiser, webinar attendee, and event lead is captured, nurtured, and converted into high-quality pipeline—building and maintaining the high-velocity side of our revenue engine. You’ll support our outbound marketing efforts through a range of tactics, including field events, email, direct mail, tradeshows, webinars, and more. What You’ll Do - Optimize the Inbound Funnel: Partner regularly with sales to monitor lead quality, improve follow-up, and gather feedback on campaign effectiveness. - Execute High-Impact Programs: Own the end-to-end logistics for mabl-hosted events, 3rd-party tradeshows, from venue sourcing to post-show attribution. - Digital Program Management: Lead the execution of our webinar program and digital events. You’ll build the campaigns in Marketo, coordinate with speakers, and own the promotion strategy. - Nurture & Database Health: Manage and optimize mabl’s automated email nurture streams. You’ll ensure we are sending the right message to the right person at the right time based on their behavior. - Performance Reporting: Collaborate with RevOps to socialize ROI for every event and digital program. You’ll use data to decide which programs to scale and which to cut. - Experimentation: Run A/B tests on landing pages, ad copy, and email subject lines to constantly move the needle on conversion rates. You Could Be a Great Fit If: - You have 2+ years of hands-on experience in Demand Gen or Field Marketing (ideally in B2B SaaS). - You are comfortable "under the hood" of marketing automation. You know how to build a program, track a lead, and pull a report, ideally within Salesforce and Marketo. - You enjoy partnering with sales. You understand their world and are passionate about giving them the tools and leads they need to hit their quota. - You can manage a 3rd-party trade show booth, a webinar launch, and an email nurture update simultaneously without breaking a sweat. - You don't just report numbers; you look for the "why" behind the data. - You work well in a self-driven environment with many team members being remote from your location Some travel is required to support in-person events and tradeshows. Salary will be based on experience. Base salary starting at $90k plus bonus and stock options. Working at mabl - We embrace hybrid and remote work across the US and around the world! - We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states. - Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible. - Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations. - We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award. - We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks. - We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award! About Us mabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn.

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience. In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work. About the Role mabl is looking for a data-driven, execution-oriented Demand Generation Specialist to own and optimize our inbound demand generation strategy. You will be the primary partner for our inside sales teams, ensuring that every hand-raiser, webinar attendee, and event lead is captured, nurtured, and converted into high-quality pipeline—building and maintaining the high-velocity side of our revenue engine. You’ll support our outbound marketing efforts through a range of tactics, including field events, email, direct mail, tradeshows, webinars, and more. What You’ll Do - Optimize the Inbound Funnel: Partner regularly with sales to monitor lead quality, improve follow-up, and gather feedback on campaign effectiveness. - Execute High-Impact Programs: Own the end-to-end logistics for mabl-hosted events, 3rd-party tradeshows, from venue sourcing to post-show attribution. - Digital Program Management: Lead the execution of our webinar program and digital events. You’ll build the campaigns in Marketo, coordinate with speakers, and own the promotion strategy. - Nurture & Database Health: Manage and optimize mabl’s automated email nurture streams. You’ll ensure we are sending the right message to the right person at the right time based on their behavior. - Performance Reporting: Collaborate with RevOps to socialize ROI for every event and digital program. You’ll use data to decide which programs to scale and which to cut. - Experimentation: Run A/B tests on landing pages, ad copy, and email subject lines to constantly move the needle on conversion rates. You Could Be a Great Fit If: - You have 2+ years of hands-on experience in Demand Gen or Field Marketing (ideally in B2B SaaS). - You are comfortable "under the hood" of marketing automation. You know how to build a program, track a lead, and pull a report, ideally within Salesforce and Marketo. - You enjoy partnering with sales. You understand their world and are passionate about giving them the tools and leads they need to hit their quota. - You can manage a 3rd-party trade show booth, a webinar launch, and an email nurture update simultaneously without breaking a sweat. - You don't just report numbers; you look for the "why" behind the data. - You work well in a self-driven environment with many team members being remote from your location Some travel is required to support in-person events and tradeshows. Salary will be based on experience. Base salary starting at $90k plus bonus and stock options. Working at mabl - We embrace hybrid and remote work across the US and around the world! - We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states. - Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible. - Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations. - We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award. - We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks. - We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award! About Usmabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn.

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience. In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work. Why We Need You: As a Sales Enablement and Partnerships Manager, you’ll be responsible for standardizing how we onboard and ramp new hires, while providing our sales teams with the tools, resources, skills, and knowledge necessary to decrease ramp times and improve overall effectiveness demonstrating differentiated value to our customers. You will also manage our Senior Partner Manager. This role is a critical element working alongside leadership to build out a world-class onboarding and enablement experience. We know there’s no such thing as a “perfect" candidate - We encourage you to apply even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. What You’ll Do: - Manage a Senior Partner Manager and aid in running the partnerships program at mabl, stepping in to meet with partners and customers. This includes - Soliciting and engaging with new potential partners - Training partners - Partner forecasting and pipeline progression - Partner Services scoping and delivery - Lead onboarding end-to-end to include strategy, content design, content build, testing, launch, delivery, and reporting for the onboarding and continuous learning training needs - Conduct specific Enablement sessions for - Sales - Customer Success - Presales - Identify training, developmental, and support needs by conducting analysis and evaluating performance data - Develop and motivate team members to achieve their highest potential, and act as a mentor for all sales team members - Cross-functional collaboration to identify, develop, and improve onboarding and continued learning content - Problem-solving and scaling of the enablement program as the company grows - Understand and effectively teach Champion-based selling methodology - Infusing the onboarding and overall enablement program with new material as new partnerships, product offerings, and GTM strategy expands to be sure the content is always relevant and up-to-date - Track enablement metrics and utilize the data-driven insights to adapt the program as necessary while also staying informed on cutting-edge tools and technology that may be leveraged to improve ramp-time and new hire productivity What You’ll Bring to the Table - The successful candidate will have a background in training, along with a background in sales and/or customer-centric account management - Experience in selling with and through partners, and building and operating a partner program - Experience training or teaching others, preferably within a remote environment - Experience managing a program or initiative - Experience developing new sales onboarding programs, role-plays, online learning, etc. - Attention to detail and able to effectively manage small moving parts - Energetic and personable - Collaboration skills and ability to proactively engage cross-functionally. This includes: - Marketing - Product Management and Product Marketing - Customer Success - Sales - Strong interpersonal skills, ability to convey and relate ideas and solution to others - Ability to learn and adapt in a fast-paced environment Working at mabl - We embrace hybrid and remote work across the US and around the world! - We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states. - Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible. - Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations. - We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award. - We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks. - We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award! About Usmabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn.

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience. In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work. Why we need you: Solutions Engineers are the technical voices of mabl's Sales team. We help guide prospective users through their first experiences using our product, support them as they implement their test cases, and address any technical challenges they may face. We're product advocates and user advocates. Some experience in software testing can be helpful, but being a "people person" with a strong technical aptitude will take you far. Given mabl's context, this could also be a great role for a QA Engineer that enjoys coaching, solving challenges with solutions, and being a subject matter expert. Your work will directly impact mabl’s business, customers and culture. What you’ll do: - Become a mabl product expert and coach new users on best practices - Function as a technical point of contact during the sales process - Resolve technical blockers during sales engagements - Incorporate feedback from users back into mabl product roadmap - Educate users on advanced use of the mabl product via remote and on-site trainings - Represent mabl at various trade shows, meetups, and other events from time to time What you’ll bring to the table: - 3+ years of experience in technology-focused roles - Insatiable technical curiosity and a strong “helper” disposition - Experience with Javascript, CSS/XPath queries, and working with APIs and databases - Exposure to front-end test automation, CI/CD tools, Docker, and network configuration concepts - Passionate about working at a scaling tech company and learning new technologies - Excellent verbal and written communication with the ability to successfully interact with clients and stakeholders across organizations This role is open to remote candidates based within the United States. Even if you don't fit all of the requirements for our roles, but see yourself being successful at mabl, we encourage you to apply and we’d be excited to speak with you. $120,000 - $140,000 a year $175k+ OTE plus stock options Working at mabl - We embrace hybrid and remote work across the US and around the world! - We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states. - Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible. - Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations. - We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award. - We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks. - We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award! About Usmabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience. In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work. The RoleJoin our world-class engineering team and collaborate with talented cross-functional partners to revolutionize software testing. You will play a pivotal role in building intuitive solutions that empower customers to identify and resolve quality issues. As a key member of the team, you will develop and extend core features of our AI-enabled, unified test automation platform, delivering easy-to-use, powerful capabilities in intelligent web app testing that adapts to UI changes, flexible mobile app testing that spans platforms and devices, and robust API testing with advanced validation. Your work will directly impact mabl's growth, drive customer success, and contribute to our innovative and collaborative culture. As a full-stack engineer, you will have a unique opportunity to expand your skillset and influence the entire product lifecycle. You will contribute across a diverse range of technologies and domains: - Develop intuitive, high-performance user interfaces that streamline test creation, execution, and analysis. - Design and implement robust, scalable APIs that deliver power functionality within the platform and across the customer’s environment - Employ new technologies, like generative AI and LLMs, to bring innovative solutions to longstanding customer problems. - Build and optimize data pipelines to extract meaningful insights from test results. - Enhance test execution engines that support diverse testing needs and environments. - Architect and maintain a resilient, scalable cloud infrastructure to ensure the platform's reliability and performance. - Participate in an on-call rotation to ensure the system remains highly available. We know that great team members come from all different backgrounds. We understand that you may not meet all of the qualifications today. If you are passionate about technology and want to advance your skills, we encourage you to apply. About You Approach - You are curious and committed to learning—about new languages, frameworks, and tools; about new parts of the code base; about ways to grow as an engineer; about quality problems that users have; and about how mabl can help address those problems. - You value working as part of a small, self-directed team to define, implement, test, and support solutions to high-level product challenges. You take responsibility for the quality and impact of your own contributions and those of your teammates. - You collaborate easily with other engineers, product managers, designers, and cross-functional stakeholders. - You seek out and incorporate customer feedback continually, including regularly joining customer calls. - You are excited about generative AI and LLM technologies and the new solutions that they unlock for real customer problems. - You are an advocate for quality code, and you are interested in building tools that help others improve the quality of their code and product. - You are committed to team success, contributing wherever needed, even if outside your normal code base, language, framework, or Cloud. About Your Background - You have 7+ years of professional software development experience building complex systems and web apps. - You have designed, architected, and implemented software systems end-to-end, accounting for scalability, reliability, and maintainability. You deliver systems with high functional and non-functional quality through testing at all levels (unit, integration, end-to-end, UI, accessibility, performance, etc.). - You have experience working on complex systems at the fundamental platform level. - You have a deep understanding of core web domain concepts like HTTP, HTML, CSS, JS, and JSON. - You have working knowledge of Cloud concepts and managing infrastructure as code. You participate in the full software development life-cycle, including deployment, testing, maintenance, and operation. - You have used generative AI and LLM-based tools to bring new and delightful solutions to long-standing customer problems. - You understand core UX design issues and can work effectively with designers to deliver delightful user experiences. - You have strong data management and analysis skills. You can work with SQL and NoSQL databases. You can build custom data analysis pipelines. You can present actionable insights to end users. Sample of Our Technology Stack - Languages: TypeScript, Java, JavaScript, Node.js - Cloud Platform: Google - Front end: React, React Router, Redux - Machine Learning: Gemini, Tensorflow, ML Engine - Data Analysis: BigQuery, DataFlow, Spanner - Developer workflow: GitHub, Copilot, GitHub Actions Engineering at mablThe Engineering team is driven by mabl’s core values: drive, insight, support, and authenticity. Working closely with our users and the rest of the product team, the Engineering team builds and supports the cloud-native service that enables our customers to create, manage, and run end-to-end tests running on a scalable infrastructure. We value small, self-organizing teams that are empowered to make decisions and quickly solve problems. We strive to deliver the best experience to our customers and prospects. While our primary job is to build quality software through rigorous engineering practice, mabl engineers engage in all phases of product development. Working at mabl - We embrace hybrid and remote work across the US and around the world! - We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states. - Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible. - Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations. - We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award. - We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks. - We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award! About Usmabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience. In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work. Why we need you:As mabl focuses on scaling its go-to-market strategy, we are looking for a highly motivated Regional Account Executive to initiate and to help build out our inside sales organization. This is a rare opportunity to work closely with the founding team and to influence the sales process, culture, and ultimately the DNA of our team. This is a full sales cycle role where you will have full control of the sales process all the way from the initial customer outreach to ultimately closing the deal. Your work will directly impact mabl's business, customers and culture. What you'll do: - Source prospects, develop opportunities and sell mabl's Test Automation Platform to new accounts through outbound call and email campaigns - Consistently achieve individual & team monthly, quarterly, and annual sales quotas - Develop skills necessary for successful lead generation and demo completion - Educate customers on the product through conversations, demos, and presentations - Uncover business needs, technical requirements, and the buyers purchasing process - Proactively promote mabl and stay on top of mabl’s core functionality, product offerings, competitors and overall market knowledge - Document activities accurately in Salesforce - Possibility of travel to trade shows and key accounts to develop new business About you: - Minimum 2-5+ years of direct selling experience with a fairly complex SaaS product selling to EB’s/Decision Makers, technical buyers, including QA engineers, developers or IT operations - Demonstrated ability in creating and closing transactions 25k+ - Knowledge of technical audience in CI/CD, Testing, or Development markets, i.e. technical buyers, including QA engineers, developers or IT operations - Demonstrated ability to scope and qualify POCs - Experience in creating multi touch campaigns and sequences, using email, phone, LinkedIn, text, whatsapp,etc. - Specific experience in the last 2 years of direct prospecting to create opportunities, and experience closing those AE created opportunities - Ability to collect data inputs for ROI model and ability to deliver and discuss ROI results with prospects - Business presence and acumen to communicate and establish credibility with Economic Buyers who could be CFO/ CEO/ President - Skill to establish technical wins and validation with technical buyers, including QA engineers, developers or IT operations - Experience selling to IT/ Executive Leadership in various sizes and types of companies - Examples of being extremely coachable with a mindset and desire to learn, grow, and expand Sales career - High technical acumen to understand and articulate the value of the product is required, ideally in SaaS, cloud computing or enterprise IT - Experience in with Identifying, Building, and Testing Champions and Coaches; MEDDIC/MEDDPIC also applicable - Proven track record of exceeding monthly, quarterly and yearly pipeline & sales quotas - Ability to unlearn and relearn market and environment details and ability to learn and execute a new sales process, with specific stages and exit criteria $100k+ base salary plus commission and stock options. Working at mabl - We embrace hybrid and remote work across the US and around the world! - We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states. - Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible. - Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations. - We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award. - We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks. - We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award! About Usmabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience. In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work. Why We Need You The Digital Customer Success Manager (CSM) at mabl owns the success of a large portfolio of customers through a tech-touch and scaled engagement model. This role focuses on driving product adoption, value realization, and retention using digital programs, automation, data, and in-app engagement and partners closely with Sales, Marketing, Product and Support. This is a highly cross-functional role ideal for someone who is data-driven, customer-obsessed, and comfortable influencing outcomes at scale. What You'll Do Customer Adoption & Value Own the post-sales success of a scaled book of business (SMB / Mid-Market customers) Drive onboarding, feature adoption, and time-to-value through digital programs Identify adoption gaps and proactively intervene using campaigns, webinars, and in-app guidance Ensure customers achieve measurable outcomes aligned to their testing and quality goals Digital & Scaled Engagement Leverage Gainsight to build out the ideal customer journey, specific digital health scores and more automated touches Design and execute lifecycle programs (onboarding, adoption, renewal, expansion) using digital channels Leverage in-app messaging, email campaigns, webinars, and knowledge resources to engage customers at scale Build repeatable playbooks for common customer use cases and maturity stages Retention & Renewals Owns both a GDR and NDR number and focuses on driving retention Partner with Sales to support expansion opportunities Identify churn risk using health scores, usage data, and customer signals Execute proactive retention motions for at-risk accounts Data & Insights Monitor customer health using product usage, NPS, and engagement data Analyze trends across the customer base and surface insights to improve programs and product Maintain accurate customer data and activity tracking in Gainsight Cross-Functional Collaboration Collaborate with Product to relay customer feedback and influence roadmap priorities Partner with Marketing on customer education, webinars, and lifecycle campaigns Work closely with Support to ensure a seamless customer experience About You 2-5 years of experience in Customer Success, Digital CSM, or SaaS lifecycle roles Experience managing customers in a tech-touch or scaled CS model Strong experience using Gainsight and building out a digital CS program Strong understanding of SaaS metrics (adoption, retention, churn, expansion) Comfort analyzing product usage data and customer health metrics Excellent written and verbal communication skills Preferred Qualifications: $100,000+ total compensation plus stock options. Working at mabl We embrace hybrid and remote work across the US and around the world! We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states. Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible. Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations. We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award. We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks. We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award! About Us mabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com ; follow @mablhq on Twitter and @mabl on LinkedIn.

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience. In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work. About the Role mabl is seeking a high-impact, results-driven Content Marketing Manager to architect and execute our global content engine. This is a foundational role where you will be responsible for defining the playbook that transforms technical insights into a high-velocity, modular content strategy that drives brand authority and builds predictable pipeline. You will bridge the gap between our product experts and our demand generation goals. You must be comfortable building the content calendar and driving each piece to publication. This role is critical to ensure mabl delivers a consistent, compelling story across all channels. If you are passionate about AI driven software development and quality, creating authoritative thought leadership and helpful product content, and love working on agile teams, apply! What You'll Do Editorial Strategy & Planning: Design, build, and orchestrate the strategic thought leadership and technical content engine for key personas from quality engineers to CTOs. You will define the publishing cadence and strategy that allows the team to reuse assets across channels. Execution & Lifecycle Management: Own the end-to-end execution of the editorial calendar. You will own and manage the production lifecycle from pulling in the right subject matter experts, resources, or reviewers to maintain content velocity, and own the writing of key pillar assets. Omnichannel Distribution & Innovation: Build content with different channels in mind, such as social media (LinkedIn, YouTube), paid ads, or email. Develop a mix of formats, such as content spotlighting our internal experts, new styles of video, or content optimized for SEO/GEO. Cross-Functional Alignment & Enablement: Establish a formalized rhythm with Product Marketing and Demand Gen to ensure technical accuracy and persona alignment. You will adapt mabl’s narrative for various stakeholders—from automation engineers to CTOs—ensuring technical depth never sacrifices marketing impact. Subject Matter Expertise: Commit to building an expert-level knowledge of the software testing landscape. You will translate complex technical concepts into a customer-forward voice that resonates with both practitioners and executives. Measurement & Performance Rigor: Define and report on key content-level metrics. Use data to constantly iterate on our content types, identifying which "Big Rocks" are accelerating trials and pipeline to inform future investments. About You You have 6-8 years of B2B Marketing experience, with a focus on content strategy, editorial management, or communications. You have experience in the software development or AI space and aren't afraid to learn a technical product to understand its value. You excel in bringing clarity and structure to fast-moving environments. You are comfortable being the driver who maintains content velocity. You excel in cross-functional collaboration, working closely with Product, Product Marketing, Demand Gen, and RevOps to ensure content is actually used to create and accelerate qualified opportunities. You bring strong analytical rigor, able to dig into GA4 or Salesforce metrics to communicate content performance clearly. You’re excited to join a company where marketing-generated demand—fueled by elite content—is the primary driver of the business. Demonstrated expertise in producing technical and thought-leadership content Excellent writing/editing skills with executive presence and a customer-forward voice Creative judgment and attention to detail; understands scalable design systems and brand consistency Strong project management and stakeholder leadership across global, cross-functional teams Even if you don't fit all of the requirements for our roles, but see yourself being successful at mabl, we encourage you to apply and we’d be excited to speak with you. $165k+ base salary plus bonus and stock options About Us mabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn.