L&R Distributors

Title: Quality Manager - Private Label Location: Encinitas, CA Job Description: COMPANY L&R Distributors is seeking Quality Manager that leads the end-to-end quality system for a Private Label company ensuring products meet consumer safety, regulatory, and brand standards across various beauty categories. This role owns quality KPIs, incident reporting and escalation, traceability, supplier/facility qualification, and production approval—while driving sustainability, risk management, and redundancy strategies across materials, components, and suppliers. The ideal candidate balances hands-on systems leadership with cross-functional partnership. The Quality Manager reports to the Vice President of Integrated Supply Chain. Key Responsibilities 1) Quality Strategy, KPIs & Governance - Execute and maintain the Quality Management System (QMS) aligned to industry standards for Cosmetics & OTC Personal Care Products (cGMP, ISO & MoCRA). - Establish and report Quality KPIs and dashboards including consumer incident rate, Vendor Scorecards, Blocking Failures and other standard metrics - Lead quarterly Quality Business Reviews with leadership; translate trends into action plans for design, sourcing, and manufacturing partners. - Own master standards & reference standards management including pre-production & production samples, COA/COCs, functional and aesthetic standards, print and color tolerances, stability/compatibility acceptance criteria. 2) Incident Reporting, CAPA & Escalation - Operate the consumer incident intake and triage process including coding, severity assessment, evaluation routing, and response letters. - Lead root cause analysis (RCA) and Corrective & Preventive Actions (CAPA) for consumer complaints, nonconformances, and returns; ensure timely closure and effectiveness verification. - Maintain and communicate the Quality Incident Reaction & Escalation Matrix (e.g., safety-related incidents, foreign matter, micro failures, packaging leakage, adverse events, mislabeling). - Coordinate field actions (holds, retrievals, recalls) with Operations, Regulatory, and Legal as applicable. - Provide trend analytics to drive product and process improvements upstream including scrap assessment & ESG design collaboration. 3) Traceability & Product Data Integrity - Ensure full product traceability from finished goods to batch/lot-level raw materials, components, and contract manufacturers/packers. - Maintain and audit Batch Records, Certificates of Analysis, MSDS/SDS where appropriate, and COC/COA from suppliers. - Lead trace exercises and mock recalls; validate traceability integrity across systems (ERP/PLM/QMS). 4) Facility Audits & Qualification - Develop and execute the Facility Audit & Qualification program for manufacturers, fillers, testing laboratories, and key component suppliers (GMP, hygiene, allergen/contaminant controls, change control). - Track audit findings, risk ratings, CAPAs, and requalification timelines. - Approve pilot runs, line trials, and Process Validation where applicable; verify documentation for high-risk categories. 5) Material Sourcing Strategy & Component Specifications - Collaborate with Sourcing to define material sourcing strategy, quality acceptance standards, COA/COC requirements, and supplier scorecards. - Own component spec sheets (dimensions, tolerances, resin type, PCR levels, barrier properties, sealing torque, decorative specs, ink/adhesive criteria, pump output, gasket/liner material). - Implement material and part compatibility guidelines (formula–package compatibility, migration, stress/crack testing, thermal risk & transit simulation). - Manage sample review (ENG, pilot, pre-production, and reference sets) and first article inspection (FAI) signoffs. - Identify and escalate development projects requiring third party Packaging Engineer support 6) Systems, Tools & Training - Administer QMS/PLM/ERP workflows for specs, NCR, CAPA, change control, and traceability. - Lead SOP creation and training for internal teams and suppliers; certify inspectors and line operators on critical-to-quality attributes. - Drive continuous improvement (Lean/Six Sigma projects) to reduce cost of poor quality and elevate consumer experience. Qualifications - Bachelor’s in Engineering, Chemistry, Quality, or related field; advanced degree or certifications (e.g., ASQ CQE/CQA, ISO Lead Auditor, Six Sigma) preferred. - 7–10+ years in CPG beauty or closely related (cosmetics, personal care, OTC cosmetic-adjacent), with hands-on QMS leadership across suppliers and contract manufacturers. - Demonstrated expertise in GMP for cosmetics, micro/stability/compatibility fundamentals, and packaging quality for beauty categories. - Strong record in supplier quality, facility audits, CAPA/RCA, and production release. - Experience implementing redundancy, risk frameworks (FMEA), and sustainability-aligned quality standards. - Proficiency with QMS/PLM/ERP systems; strong data and dashboard/reporting skills. - Ability to travel as needed to CM locations during production runs, located in the Los Angeles area. Core Competencies - Systems thinking; able to connect design, sourcing, and manufacturing to consumer outcomes. - Analytical decision-making and statistical literacy (SPC, sampling plans, AQL). - Clear communicator—effective with suppliers, leadership, and customer-facing teams. - Bias for action under ambiguity; disciplined escalation and follow-through. - Collaborative leadership; develops team capability and supplier partnerships. - Detail orientation on specs/artwork with strong documentation rigor. Work Schedule: Hybrid Schedule - Monday through Friday 8:30AM to 5:00PM with variation based on business demands (Mon & Fri remote, Tues - Thurs in-office) Pay range: $110,000 to $120,000 The Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Lead product development from concept to commercialization, ensuring formulation performance and regulatory compliance while managing timelines and cross-functional collaboration with suppliers and teams for innovative beauty products.

Title: Independent Channel Account Coordinator Location: Remote USA Department: Sales Full Time Sales Entry Level Job Description: GENERAL PURPOSE OF JOB The Independent Channel Account Coordinator owns the end-to-end onboarding workflow for new independent retail accounts. Demand generation across our vendor exclusive distribution partnerships, field rep expansion model, and Merchandising team is producing 300+ inbound retailer leads per month — well beyond current capacity. This role captures that demand by converting qualified leads into activated, revenue-producing accounts on CRM & ERP back-end systems, and by keeping the onboarding pipeline moving without bottleneck. The role also partners with the Independent Sales Team Lead to support onboarding and ongoing operational needs for our national rep expansion. ESSENTIAL DUTIES AND RESPONSIBILITIES - Serve as the primary onboarding owner for new and reactivated independent retail accounts sourced through numerous channels, including: vendor exclusive distribution partnerships, field rep leads, and Merchandising team referrals. - Make initial contact with inbound retailer leads and qualify them against account criteria. - Receive and manage large inbound call volume as well as heavy email prioritization and response. - Set up new customer records in Microsoft Dynamics, including all required account, contact, and pricing data. - Collect, review, and process finance documentation, including credit applications, tax forms, and payment terms. - Configure customer accounts in back-end ERP system to enable order entry and fulfillment. - Partner cross-functionally with Finance to ensure timely customer setup and credit approval, and with Merchandising and Category Development to align on assortment, planogram, and channel strategy for each new account. - Track lead progression through the onboarding pipeline and report weekly throughput against capacity targets. - Identify recurring friction points in the onboarding workflow and recommend process improvements. REQUIRED EXPERIENCE - Two or more years in a sales operations, account coordination, customer onboarding, or inside sales support role. - Mid-high level proficiency with Microsoft suite; with an emphasis on Outlook & Excel. - Hands-on experience with back-end CRM or ERP systems; Microsoft Dynamics experience strongly preferred. - Strong written and verbal communication skills; this role is the first detailed touchpoint many retailers will have with the company. - Proven ability to manage a high-volume pipeline of 100+ active accounts without dropping detail. - Self-directed; able to prioritize across multiple inbound channels with overlapping deadlines. - Proven ability to work cross-functionally with multiple internal teams to maintain rigorous schedule. PREFERRED EXPERIENCE - Direct experience with Prelude, or comparable order management and merchandising systems. - Experience in Asana a plus. - Background in consumer goods, beauty, or independent retail distribution. - Familiarity with 1099 field rep and merchandising channel structures. WORK SCHEDULE/HOURS Remote - Monday through Friday 8:30AM to 5:30PM EST PAY RANGE: $24/hr BENEFITS - Medical insurance - Vision insurance - Dental insurance - Health Savings Account - 401(k) - Paid time off - Paid parental leave

Ecommerce Buyer Location: Remote Department: Ecommerce Job Description: GENERAL PURPOSE OF JOB The E-commerce Buyer will be responsible for developing and executing a comprehensive procurement cadence for our e-commerce platform. The E-commerce Buyer will have extensive experience in procurement, supplier relationships, and inventory management. They will play a key role in keeping viral items in-stock, planning for promotional events, and driving customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES - Strategic Procurement: Develop and implement a strategic procurement plan, considering e-commerce demand, seasonality, market trends, customer preferences, and competitive analysis. - Inventory Planning: Meet inventory and days-of-supply KPIs using historical and market data to plan for replenishment buys and forecasts for future product launches. Partner with brand managers on sell through plans to reduce inventory liability. - Supplier Management: Foster and maintain strong relationships with suppliers, monitoring supplier performance, and ensuring adherence to quality and regulatory standards. - Inventory Optimization: Collaborate closely with the inventory and demand planning teams to optimize stock levels, minimize stockouts, and reduce excess inventory. - Market Research: Conduct in-depth market research and analysis to identify new opportunities, assess product performance, and stay informed about emerging industry trends. - Cost Management: Implement cost-effective procurement strategies while maintaining product quality and customer satisfaction. - Data-Driven Decision-Making: Utilize data analytics tools to track key performance indicators, assess product performance, and make data-driven decisions. - Collaboration: Collaborate with cross-functional teams, including marketing, merchandising, and logistics, to align product selection with marketing strategies and sales goals. REQUIRED EXPERIENCE - Experience (3+ years) in procurement, buying, and/or planning. - Strong understanding of e-commerce operations and market dynamics. - Excellent organization, follow through, and communication skills. - Proficiency in Excel and data analysis, compiling and manipulating data to build a comprehensive report, and comfortable with using procurement software. - Detail-oriented with strong analytical and problem-solving abilities. - Results-driven mindset with a passion for delivering high-quality products to customers. - Ability to work independently and collaboratively in a fast-paced environment WORK SCHEDULE/HOURS Remote - Monday through Friday 8:30AM to 5:30PM EST PAY RANGE: $80-90K Annually BENEFITS - Medical insurance - Vision insurance - Dental insurance - Health Savings Account - 401(k) - Paid time off - Paid parental leave Please review our applicant communication policies: L&R Texting Policy & Terms

Role Description The Allocation Specialist supports the Allocation Team within the Category Development team. They help plan, communicate and distribute products for seasonal updates & category resets in retail stores. They work with cross functional teams to ensure projects run smoothly and meet goals. They report to the Director of Allocations. - Assist in planning and managing product allocations for seasonal updates & category resets in retail stores across all categories that L&R supports. - Execute purchasing tasks, within assigned projects/categories such as identifying product needs, placing purchase orders, tracking purchase orders, and releasing customer sales orders. - Enter items and planograms into ERP system, allocate merchandise in planograms to customers to ensure proper product placement and organization in stores. - Share reset project updates and potential merchandise availability issues with relevant team members to ensure smooth customer transition and satisfaction. - Contribute to allocation and reset process improvement, while collaborating with peer groups. - Establish strong relationships with supporting and complimentary departments. - Identify and lead reporting development that enables improved speed, accuracy and scale. - Initiate and lead cross department meetings that address immediate customer issues and needs. Qualifications - 2-5 years of merchandise allocation experience within a retail or distribution environment. - Familiarity with assortment planning, planograms, allocations or merchandise operations are preferred. - Strong critical thinking skills. - Excellent communication skills, including presenting to cross functional groups. - Proficiency in Excel, including advanced functions such as VLOOKUP, Pivot Tables and report creation. - Exceptional attention to detail. - Effective time management skills. - Familiarity with Asana, Outlook, and Teams. - Advanced Microsoft Office Suite skills with Excel and PowerPoint. - Strong sense and ability of ownership, independent thinking and can-do attitude. - Curiosity and vigor to learn, grow and challenge the status quo. - Passion for exceeding customer expectations. Requirements - Monday through Friday 8:30 AM to 5:30 PM Benefits - Fully remote - 401(k) - Health Insurance - Health savings account - Dental Insurance - Vision Insurance - Life insurance - Paid time off

GENERAL PURPOSE OF JOB The Allocation Specialist supports the Allocation Team within the Category Development team. They help plan and distribute products for seasonal updates in stores. They work with different teams to ensure everything runs smoothly and meets goals. This role reports to the Director of Allocations. ESSENTIAL DUTIES AND RESPONSIBILITIES - Assist in planning and managing product distributions for seasonal updates in stores, including items like cosmetics, toys, kitchenware, and office supplies. - Help with purchasing tasks, such as identifying needs, placing orders, tracking orders, and releasing sales orders. - Enter, link, and allocate merchandise in planograms to ensure proper product placement and organization in stores. - Share project updates and potential issues with other team members to ensure smooth onboarding. - Work on improving allocation processes with other teams. - Build good relationships with different teams and departments. OTHER DUTIES AND RESPONSIBILITIES - Comply with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources. - Participate in proactive team efforts to achieve departmental and company goals. - Perform other duties as assigned. - Provide leadership to others through example and sharing of knowledge/skill. REQUIREMENTS - 2-5 years of allocation experience within the retail environment. Including familiarity with the intersection between assortment planning, planogramming and allocations. (preferred) - Proficiency in Excel, including VLOOKUP, Pivot Tables, and basic formulas - Strong critical thinking abilities - Exceptional attention to detail - Effective time management skills - Excellent communication skills - Familiarity with Asana, Outlook, and Teams - Advanced Microsoft Office Suite skills with Excel and PowerPoint - Excellent oral and written communication skills - Strong sense of ownership, proactive, can-do attitude - Curiosity and vigor to learn, grow and challenge the status quo. - Passion for exceeding customer expectations WORK SCHEDULE/HOURS: Monday through Friday 8:30 AM to 5:30 PM PAY RANGE: $60,000 - $65,000 per year BENEFITS - Fully remote - 401(k) - Health Insurance - Health savings account - Dental Insurance - Vision Insurance - Life insurance - Paid time off

GENERAL PURPOSE OF JOB The Allocation Analyst supports the Allocation Team within the Category Development team. They help plan and distribute products for seasonal updates in stores. They work with different teams to ensure everything runs smoothly and meets goals. This role reports to the Director of Allocations. ESSENTIAL DUTIES AND RESPONSIBILITIES - Assist in planning and managing product distributions for seasonal updates in stores, including items like cosmetics, toys, kitchenware, and office supplies. - Help with purchasing tasks, such as identifying needs, placing orders, tracking orders, and releasing sales orders. - Enter, link, and allocate merchandise in planograms to ensure proper product placement and organization in stores. - Share project updates and potential issues with other team members to ensure smooth onboarding. - Work on improving allocation processes with other teams. - Build good relationships with different teams and departments. OTHER DUTIES AND RESPONSIBILITIES - Comply with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources. - Participate in proactive team efforts to achieve departmental and company goals. - Perform other duties as assigned. - Provide leadership to others through example and sharing of knowledge/skill. REQUIREMENTS - 2-5 years of allocation experience within the retail environment. Including familiarity with the intersection between assortment planning, planogramming and allocations. (preferred) - Proficiency in Excel, including VLOOKUP, Pivot Tables, and basic formulas - Strong critical thinking abilities - Exceptional attention to detail - Effective time management skills - Excellent communication skills - Familiarity with Asana, Outlook, and Teams - Advanced Microsoft Office Suite skills with Excel and PowerPoint - Excellent oral and written communication skills - Strong sense of ownership, proactive, can-do attitude - Curiosity and vigor to learn, grow and challenge the status quo. - Passion for exceeding customer expectations WORK SCHEDULE/HOURS: Monday through Friday 8:30 AM to 5:30 PM PAY RANGE: $60,000 - $65,000 per year BENEFITS - Fully remote - 401(k) - Health Insurance - Health savings account - Dental Insurance - Vision Insurance - Life insurance - Paid time off