Lexitas

• Bring both strategic leadership and hands-on execution experience across the FDA regulatory landscape • Navigate regulatory pathways and interactions across all three FDA medical product centers: CDER, CBER, CDRH

• Build, scale, and modernize enterprise security program • Translate strategy into execution • Lead a growing team • Partner closely with IT, Product, Sales, and Operations • Drive company-wide security awareness initiatives and training programs • Develop governance frameworks for internal AI tools • Partner with engineering and product teams to secure AI-powered services • Identify and implement automation for high-volume, repeatable tasks • Oversee vulnerability management lifecycle • Lead incident response planning, detection, monitoring, and testing • Maintain compliance across SOC 2, HIPAA, and other frameworks • Advise leadership on risks, vulnerabilities, and emerging threats

• Focus on direct-hire legal recruiting • Partner with law firms and corporate legal departments to place top legal talent • Support temporary and project-based legal staffing initiatives as needed • Build strong relationships with legal professionals

• Build and maintain strong relationships with assigned client accounts to drive retention and satisfaction • Identify and pursue new business opportunities, including "copy side" targets within key markets • Conduct in-person and virtual meetings, demos, and presentations to promote services and solutions • Execute outbound sales efforts including cold calling, email campaigns, networking, and events • Cross-sell and upsell services within existing accounts to maximize revenue growth • Continuously build and maintain a robust sales pipeline through referrals, associations, and lead generation • Track all client interactions and opportunities in CRM (e.g., Salesforce, RB9, Commence) • Achieve and exceed monthly and quarterly revenue and activity targets • Collaborate with internal teams (sales, operations, marketing) to execute strategic account plans • Provide accurate sales forecasting and pipeline reporting to leadership • Stay informed on industry trends and competitor activity to identify growth opportunities • Ensure compliance with HIPAA regulations and all company policies regarding confidential data • Serve as the main point of contact for client needs, issues, and service improvements

• Actively identify, pursue, and secure potential new business opportunities within an assigned territory, including new and existing customer accounts • Actively network in the industry to establish and maintain relationships and to identify potential new and expanded business opportunities • Work with sales management and sales operations to identify, prioritize, and pursue a list of target Account opportunities • Collaborate with management in the development and implementation of an annual plan for targeted sales and marketing activities • Continuously monitor and record in the CRM system the status of contacts, leads and opportunities • Pursue and achieve target sales and pipeline numbers for an assigned territory • Coordinate with proposals and contracts teams to formalize customer engagements • Provide senior management with regular summaries of key deliverables and potential opportunities • Recommend new opportunities for organizational investment based on market information • Maintain and understand current industry trends and developments affecting target markets • Represent Lexitas at local, national and international meetings pertinent to public relations and future business development • Participate in interviewing candidates and selecting personnel, as well as training individuals if necessary

• Provides support to Study Management and other study team members • Responsible for in-house site management • Contributes to protocol-level and investigator-related clinical trial documents, study supplies and vendor information • Facilitates collection and review of essential documents, budgets/contracts and IRB documentation on behalf of sponsors and sites • Serves to support standardized, anonymized, and objective grading of study images by trained graders • Produces accurate and unbiased image grading

Billing Specialist Location: Virtual Job Description POSITION TITLE: Billing Specialist LOCATION: This is a full-time, Remote position. Lexitas provides a fully equipped home office setup, including a company-issued laptop. PAY RATE: $24-$26/hr Join a High-Growth Legal Services Leader ABOUT THE ROLE: You’ll prepare and transmit client invoices for a busy legal services business unit, supporting the full billing cycle and day‑to‑day AR/AP processing. You’ll consolidate service data, apply rate tables and prior billing guidelines, answer invoice questions, and collaborate closely with Finance and Accounting to improve processes. This role also assists Collections (including updates in Salesforce) and adheres to HIPAA and all applicable confidentiality requirements. Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally. KEY RESPONSIBILITIES: - Create accurate client invoices from billing sheets; consolidate service details with correct prices, amounts, and descriptions. - Apply structured rate tables and established billing guidelines; produce consolidated invoice summaries when required. - Transmit invoices electronically or by mail; respond promptly to customer inquiries on invoices and pricing. - Perform daily AP processing; verify transactions align with company financial policies and procedures. - Maintain updated vendor files, file numbers, and AP listings. - Support AR by assisting Collections and documenting outcomes in Salesforce. - Partner with Accounting to identify and implement process improvements. - Safeguard confidentiality of medical records; ensure compliance with HIPAA and all federal, state, and local regulations. - Perform other related duties as assigned. WHAT YOU’LL BRING: - Extreme attention to detail and accuracy under deadlines. - Working knowledge of Microsoft Office; familiarity with Salesforce (or similar CRM/ERP). - Clear, professional communication and a positive, solutions‑focused mindset—especially with difficult or time‑sensitive client situations. - Strong multi‑tasking, time management, and organizational skills; accepts direction well and follows through. - Reliability: consistent attendance and punctuality; flexible to occasional overtime. - Team orientation, professionalism, and a willingness to learn—plus a dash of creativity and initiative. QUALIFICATIONS: - Education: High school diploma or equivalent required; Bachelor’s degree preferred. - Experience: 1–2 years in billing, AR/AP, or related accounting support; legal services, court reporting, litigation support, or law firm experience is a plus. - Experience working across multiple functions and/or geographies preferred. - Lexitas expects employees’ to model and conduct themselves according to the Lexitas Core Values. Employees are expected to deliver Service Excellence with a spirit of Positivity and Integrity. We embrace Innovation and an Entrepreneurial mindset to keep improving, while always treating others with Respect. We thrive on Teamwork, while celebrating Diversity and the unique strengths each person brings. These values shape our culture and fuel our commitment to exceptional service. - Excellent verbal and written communication skills SUPERVISORY RESPONSIBILITIES: The Billing Specialist has no supervisory responsibilities. LANGUAGE SKILLS Ability to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. TRAVEL REQUIREMENTS This position does not require travel. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice. AAP/EEO STATEMENT Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status. Job Details Pay Type Hourly Hiring Min Rate 24 USD Hiring Max Rate 26 USD

Title: Scheduling Specialist Job Description: LOCATION: This is a full-time, Remote position. Lexitas provides a fully equipped home office setup, including a company-issued laptop. PAY RANGE: $20-$23/hr Join a High-Growth Legal Services Leader ABOUT THE ROLE: The Scheduling Specialist is a key front-office contributor responsible for answering and directing inbound calls, managing schedules and resources, and serving as a trusted point of contact for clients and internal teams. In this role, you’ll handle client orders, resolve inquiries and concerns, and provide advanced support related to billing, products, services, and deliverables. You’ll work closely with scheduling leadership, sales, and department heads to ensure seamless coordination and a consistently positive client experience. Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally. KEY RESPONSIBILITIES: - Answer and direct inbound calls from clients and internal personnel with professionalism and efficiency - Assist with scheduling management, job requests, and allocation of resources - Monitor client job requests and proactively communicate issues or updates - Enter and maintain accurate data, including notices, attorney and firm details, and reporter/videographer information - Track resource backlogs and jobs in progress to ensure timely completion - Collaborate with Scheduling Managers and Specialists to resolve and prevent client issues - Handle customer service calls with a focus on first-contact resolution - Communicate with clients via phone and email regarding transcripts, exhibits, video products, and order status - Troubleshoot client concerns to identify root causes related to transcripts, exhibits, video, or billing - Resolve service and billing requests, including cost estimates, invoices, payments, repository access, and product delivery issues - Obtain completed transcript and video order forms and confirm client product requests - Escalate unresolved inquiries to appropriate departments when necessary - Support the sales team by identifying new leads or potential client concerns - Document and report customer feedback, inquiries, and satisfaction trends to management - Perform additional duties as assigned WHAT YOU’LL BRING: - A strong commitment to delivering exceptional customer service to attorneys and paralegals - Clear, professional written and verbal communication skills - Outstanding organizational skills with a keen attention to detail - A strong work ethic and the ability to remain calm under pressure - Proven multitasking skills in a deadline-driven environment - Comfort working independently as well as collaboratively across teams - Flexibility to work occasional overtime as business needs require - High reliability, punctuality, and professionalism - Proficiency in Microsoft Outlook, Word, and Excel, with the ability to quickly learn new software QUALIFICATIONS: - High school diploma or equivalent required - Minimum of 1 year of experience as a Scheduling Specialist or within the court reporting industry - Working knowledge of HIPAA regulations and compliance requirements - Demonstrated adherence to compliance policies and best practices - A collaborative, team-oriented mindset with a focus on continuous improvement SUPERVISORY RESPONSIBILITIES This role is not a supervisor position. LANGUAGE SKILLS Ability to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. TRAVEL REQUIREMENTS This position does not require travel. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice. AAP/EEO STATEMENT Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status. EOE Employer/Vet/Disabled. If you require reasonable accommodation in the application process, please contact Human Resources for assistance. All other applications must be submitted online. Job Details Pay Type Hourly Hiring Min Rate 20 USD Hiring Max Rate 23 USD

• Oversight and accountability for the strategic, operational and financial management of the Reading Center • Customer facing and support BD in all customer interactions • Manage internal reading center activities including hiring and managing reader/graders • Ensure data integrity and manage the CAPA process • Collaborate with Clinical Operations, Quality Assurance and other departments

• Lead end to end oversight of third-party vendors to deliver on scope, quality, schedule and budget. • Identify/procure new vendors as needed. • Plan and execute vendor workstreams. • Manage vendor contracts and Service Level Agreements. • Drive cross-functional alignment and mitigate vendor-related risks. • Ensure compliance with company standards and regulatory requirements. • Serve as the primary point of contact for vendors, enabling predictable outcomes and continuous performance improvement.