America's fastest growing supplier of commercial laundry equipment and solutions for laundromats and business owners.
Service Specialist
Location
Kentucky + 1 moreAll locations: Kentucky | Ohio
Posted
8 hours ago
Salary
$25 - $30 / hour
Seniority
Junior
Job Description
Service Specialist
LaundryLux
• Perform all service support as well as upsells and sells service contracts to locations • Provide all Wascomat / Electrolux warranty labor • Offer installation/parts support when needed • Address all service and parts calls, customer support role • Coordinate and schedule service calls for team and customers • Support team in project manager role when needed on laundromat projects • Canvass markets and drop off mailers • Drive the sale of Preventative Maintenance and Service Plans • Recommend measures to improve service methods, equipment performance, and quality of service • Analyze and resolve work problems or assist workers in solving work problems • Maintain time and service records • Perform other duties as assigned by management
Job Requirements
- 1+ years of experience in installation and repair of commercial equipment
- High school diploma or GED required
- Commitment to excellence and high standards
- Excellent written and oral communication skills
- Ability to manage priorities and workflow
- Versatility, flexibility, and a willingness to work within constantly changing priorities
- Ability to work independently with minimal supervision
- Excellent customer service skills
- Proven ability to manage multiple projects and meet deadlines
- Ability to understand and follow written and verbal instructions
- Bilingual skills a plus
- Valid Driver’s License
Benefits
- Health benefits package including medical, dental & vision plans
- Life Insurance
- 401(k) with company matching
- Paid Time Off
- Paid Holidays
- Profit Sharing
- Employee Referral Program
- Mentorship Program
- Company Sponsored Training
- Tuition Reimbursement
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