Koin Limited

• Critique existing UX and wireframes from a usability, accessibility and conversion perspective. • Design premium high-fidelity interfaces in Figma for desktop and mobile. • Create elegant customer journeys that reduce friction and maximise conversion. • Build scalable design systems using components, variables and Auto Layout. • Design sophisticated e-commerce experiences and interactions. • Specify animations and micro-interactions where they enhance usability. • Work closely with our in-house Shopify developer through implementation. • Produce developer-ready files, documentation and component libraries. • Challenge assumptions and continually improve the customer experience. • Ensure every design decision has a clear commercial purpose.

Role Description We're looking for an exceptional Lead Product Designer to redefine the digital experience across our portfolio of brands. This is not a production design role. We're looking for someone who understands that outstanding design drives commercial performance through exceptional UX, intuitive interfaces, and conversion-focused thinking. You will take established UX foundations and transform them into world-class, high-converting digital experiences. You will own the design process, collaborate directly with our Shopify developer, and influence key product decisions throughout the engagement. Key Responsibilities - Critique existing UX and wireframes from a usability, accessibility, and conversion perspective. - Design premium high-fidelity interfaces in Figma for desktop and mobile. - Create elegant customer journeys that reduce friction and maximize conversion. - Build scalable design systems using components, variables, and Auto Layout. - Design sophisticated e-commerce experiences and interactions. - Specify animations and micro-interactions where they enhance usability. - Work closely with our in-house Shopify developer through implementation. - Produce developer-ready files, documentation, and component libraries. - Challenge assumptions and continually improve the customer experience. - Ensure every design decision has a clear commercial purpose. What Success Looks Like - A world-class, scalable design system. - Developer-ready UI across all required customer journeys. - Outstanding mobile-first experiences. - Complete documentation and interaction specifications. - A premium digital experience that elevates our brands. - A seamless handover enabling rapid implementation. Qualifications - Extensive experience designing high-performing e-commerce experiences. - Exceptional UX and UI design skills. - Expert Figma knowledge including components, variables, and design systems. - Deep understanding of CRO and customer behaviour. - Experience collaborating closely with developers. - Outstanding portfolio demonstrating premium digital products. - Excellent communication skills and confidence to challenge ideas constructively. Highly Desirable - Shopify experience. - Live commerce or video-first experience. - Behavioural design knowledge. - Motion design and micro-interactions. - Experience using AI within the design process. - Accessibility best practice. How to Apply - Your portfolio showcasing your strongest e-commerce work. - A short introduction explaining why you're interested. - One project you're most proud of, including the problem, your design decisions, the commercial impact, and what you'd improve today. Shortlisted candidates will be invited to present a previous project and discuss their design thinking and decision-making process.

• We are seeking a talented Graphic Designer to join our product team on a full-time contract basis. • You will be responsible for creating high-quality product designs and web images for our portfolio of products across our various brands. • This is a fast-paced role that requires creativity, precision, and excellent attention to detail. • You will collaborate closely with our Senior Product Designer and Head of Product Development along with the wider product team to deliver tasks in a timely manner. • Various design and administrative tasks. • Generating product images for our websites. • Creating design for product and literature. • Creating product decks and brand presentations. • Work closely with the Senior Product Designer and Head of Product Development and the wider product team. • Deliver tasks set within deadlines. • Ensure all outputs meet brand and quality standards.

Role Description We are seeking a talented Graphic Designer to join our product team on a full-time contract basis. You will be responsible for creating high-quality product designs and web images for our portfolio of products across our various brands. This is a fast-paced role that requires creativity, precision, and excellent attention to detail. You will collaborate closely with our Senior Product Designer and Head of Product Development along with the wider product team to deliver tasks in a timely manner. Design & Creative Production - Various design and administrative tasks. - Generating product images for our websites. - Creating design for product and literature. - Creating product decks and brand presentations. - Work closely with the Senior Product Designer and Head of Product Development and the wider product team. Execution & Delivery - Deliver tasks set within deadlines. - Ensure all outputs meet brand and quality standards. Qualifications - Creative: Strong design instincts with a sharp eye for detail. - Organised: Able to manage multiple briefs and deliver on time. - Responsive: Comfortable applying feedback quickly. - Adaptable: Thrives in a fast-paced, campaign-driven environment. - Detail-oriented: Consistently delivers polished, high-quality outputs. - Previous experience in the same or a similar role. - Proficiency in Adobe Creative Suite (Photoshop and Illustrator essential). - Comfortable with time-tracking tools (Time Doctor). - Strong portfolio showcasing creative high-impact social and ad content across formats. - Strong attention to detail and ability to multitask in real-time environments. - Comfortable working in fast-paced, high-pressure live settings. - Excellent spoken and written English is essential. - Ability to follow structured processes while adapting quickly when needed. - Reliable internet connection and suitable home working setup. - Ability to work independently in a remote environment. - Able to manage multiple projects and meet tight deadlines. - Works well in a team environment and responds constructively to feedback. - Able to switch between brand styles and asset types quickly. - Always looking for ways to improve content and processes. Benefits - $1,000 USD per month salary. - Fully remote role (LATAM-based). - Full training provided on live systems and engagement techniques. - Opportunity to work across multiple fast-growing D2C brands. - Exposure to a rapidly growing live commerce function. - Structured, process-driven role with clear expectations. - Potential for progression within marketing and wider business functions.

• Prepare products listings bundles, and promotions for Live Commerce shows across platforms such as WhatNot and eBay Live. • Ensure product listings, pricing, and stock levels are correctly configured before each session. • Upload and organise products within live selling platforms • Schedule shows in line with the Live Commerce calendar and maintain a centralised results tracker. • Work with operations and stock planners to ensure inventory is available for planned sessions. • Flag potential stock issues before or after Live Shows. • Ensure product descriptions, images, and details are accurate and ready for live promotion. • Support the live commerce team during live sessions where required. • Monitor and process cancellation requests during and post-show. • Assist with managing comments, feedback and customer enquiries where necessary. • Compile and organise post-session performance data to provide to data analyst. • Assist with reporting on key metrics where required. • Document session outcomes and support internal analysis for optimisation.

• Prepare products listings bundles, and promotions for Live Commerce shows across platforms such as WhatNot and eBay Live. • Ensure product listings, pricing, and stock levels are correctly configured before each session. • Upload and organise products within live selling platforms • Schedule shows in line with the Live Commerce calendar and maintain a centralised results tracker. • Work with operations and stock planners to ensure inventory is available for planned sessions. • Flag potential stock issues before or after Live Shows. • Ensure product descriptions, images, and details are accurate and ready for live promotion. • Support the live commerce team during live sessions where required. • Monitor and process cancellation requests during and post-show. • Assist with managing comments, feedback and customer enquiries where necessary. • Compile and organise post-session performance data to provide to data analyst. • Assist with reporting on key metrics where required. • Document session outcomes and support internal analysis for optimisation.

• Koin builds and scales digitally-led brands through strong commercial strategy, data-led decision making, and high-performance e-commerce operations. • The AI Product Engineer is a mid to senior level individual contributor responsible for designing, building, and shipping the internal tools, applications, dashboards, and automations that power Koin’s operations. • Everything you build ships to real users across the business and directly supports revenue, margin, and operational efficiency. • This is a product engineering role with a difference: we build AI-natively. • Claude Code is the primary development environment, and the expectation is that you orchestrate AI to produce production-grade software rather than hand-coding it line by line. • You will take features from an approved Statement of Work through Technical Design Document, build, testing, and deployment on our internal product stack: Next.js applications hosted on Vercel, Supabase as the data layer (Postgres, Row Level Security, edge functions), n8n for workflow orchestration, and GitHub for source control. • The wider business runs on NetSuite, Shopify, and Patchworks, and the tools you build will frequently integrate with them. • Beyond product delivery, the role carries responsibility for process automation and for upskilling the wider team: building Claude-powered automations across departments, creating reusable templates and skills, and coaching colleagues so that AI-augmented work is the default across the business, not the exception. • This role reports to the Head of Systems & Data and works cross-functionally with all departments. Full training will be provided on Koin’s internal systems and tech stack.

Role Description The AI Product Engineer is a mid to senior level individual contributor responsible for designing, building, and shipping the internal tools, applications, dashboards, and automations that power Koin’s operations. Everything you build ships to real users across the business and directly supports revenue, margin, and operational efficiency. This is a product engineering role with a difference: we build AI-natively. Claude Code is the primary development environment, and the expectation is that you orchestrate AI to produce production-grade software rather than hand-coding it line by line. You must, however, genuinely understand what is being built. Reading the code, questioning the architecture, and catching what the AI gets wrong is central to the job. You will take features from an approved Statement of Work through Technical Design Document, build, testing, and deployment on our internal product stack: - Next.js applications hosted on Vercel - Supabase as the data layer (Postgres, Row Level Security, edge functions) - n8n for workflow orchestration - GitHub for source control The wider business runs on NetSuite, Shopify, and Patchworks, and the tools you build will frequently integrate with them. Beyond product delivery, the role carries responsibility for process automation and for upskilling the wider team: - Building Claude-powered automations across departments - Creating reusable templates and skills - Coaching colleagues so that AI-augmented work is the default across the business, not the exception We are looking for someone who gets genuinely excited by new technology, systems, and logic. Someone with a natural problem-solving mindset who sees an inefficient process and immediately starts thinking about how to fix it. Curiosity and initiative matter as much as technical skill. This role reports to the Head of Systems & Data and works cross-functionally with all departments. Full training will be provided on Koin’s internal systems and tech stack. Qualifications - Proven track record of shipping production web applications using AI-accelerated development, with real examples you can walk us through - Deep hands-on experience with Claude Code as a primary development environment, alongside strong knowledge of Claude across Chat and Cowork - Strong Supabase experience: Postgres data modelling, Row Level Security policies, and edge functions are essential - Experience deploying and running applications on Vercel with Next.js - Disciplined GitHub workflow: branching strategies, pull requests, and managing preview/production environments through Vercel - Experience building and operating n8n workflows, including error handling and integrations via APIs and webhooks - The ability to read and reason about the code AI produces (TypeScript, SQL) - Able to produce Technical Design Documents (with AI) covering architecture, data model, and security to a standard fit for approval - Experience designing and building agent-based workflows, including sub-agents and orchestration agents - Experience working within Agile frameworks: sprint planning, daily standups, and delivering in sprint increments - Strong prompt engineering skills with the ability to design, test, and iterate on complex prompts for diverse use cases - Comfortable working with APIs (REST, webhooks, OAuth) and JSON - Excellent analytical and problem-solving skills with the ability to break down complex processes into buildable, automatable steps - Strong written and spoken English with the ability to create clear documentation and training materials - Ability to clearly communicate technical concepts to non-technical stakeholders - Self-directed and structured working style, able to manage workload independently in a remote environment aligned with UK business hours - Naturally curious with a bias toward continuous improvement and staying ahead of the rapidly evolving AI landscape Requirements - A formal software development background: professional experience writing code by hand before adopting AI-accelerated workflows (desirable but not essential) - Any NetSuite experience: administration, saved searches, SuiteQL, or REST/OAuth integrations (desirable but not essential) - Experience with iPaaS or middleware platforms for system integration, particularly Patchworks (desirable but not essential) - Familiarity with MCP (Model Context Protocol) or similar AI integration standards (desirable but not essential) - Familiarity with other AI platforms and models (e.g. OpenAI, Gemini) and the ability to compare capabilities objectively (desirable but not essential) - Experience working with e-commerce platforms, particularly Shopify (desirable but not essential) - Understanding of e-commerce operations including order management, inventory, and customer lifecycle (desirable but not essential) - Experience working in or with D2C or multi-brand retail businesses (desirable but not essential) Benefits - Salary of $4,000 (USD) per month - Fully remote role for LATAM-based candidates aligned with UK business hours - Full training on Koin’s internal systems, tools, and operational processes - Huge opportunity for career development as Koin incorporates AI into every element of the business — this role will grow as our AI capability grows - Opportunity to define and own a new capability within a fast-growing international e-commerce business - Direct exposure to leadership and the opportunity to shape the business’s AI strategy from the ground up - Work across multiple brands, markets, and business functions - Supportive and collaborative working environment with a strong focus on innovation - Opportunity to work at the cutting edge of AI application in a commercial setting - Access to Claude Pro and all necessary AI tooling to perform the role effectively

Role Description The Live Commerce Stock Coordinator plays a key role in supporting the operational execution of our rapidly growing live selling division. This role focuses on the stock planning of products featured in all Live Commerce shows, ensuring shows each week are optimized based on the performance of items from the prior week. It also ensures that stock requirements and forecasts are provided to relevant teams to ensure stock availability for the Live Commerce division. The role is operational and process-driven, focused on organisation, inventory coordination, and working with both centralised Purchasing and Operations departments to ensure the smooth flow of stock for Live Commerce shows. Training will be provided on Koin’s internal systems and live commerce processes but the role requires strong organisation, attention to detail, and confidence working with digital platforms. Key Responsibilities - Live Commerce Stock Planning - Provide weekly show plans to the relevant team members for all scheduled Live Selling events - Coordinate stock requirements and forecasts for Live Commerce broadcasts - Ensure stock availability for all shows - Work closely with the Live Commerce Team to confirm product line-ups, promotions and any other stock-related matter - Assist the Operations team with any stock-related issues - Inventory Management - Maintain accurate stock records across internal systems and spreadsheets - Reconcile stock allocations following live commerce events - Investigate stock discrepancies as needed and provide solutions - Systems and Data Management - Ensure stock levels on ERP system for Live Commerce are accurate, requesting product counts and making adjustments where necessary - Provide forecasts of requirements to internal teams where needed - Support basic reporting on live commerce product performance and stock usage where needed - Cross-Team Coordination - Work closely with Purchasing and Operations teams to ensure stock availability - Coordinate product replenishment where required - Ensure clear communication between teams regarding product availability and inventory planning - Process Organisation - Maintain clear stock tracking processes for live commerce products - Support improvements to operational workflows as the live commerce function scales Qualifications - Strong organisational skills and high attention to detail - Experience working in stock coordination or inventory management - Excellent written and spoken English - Ability to work full-time aligned with UK business hours - Comfortable working in a structured, process-driven environment - Strong computer literacy and ability to manage spreadsheets and inventory records - Experience using Microsoft 365 (especially Excel) - Reliable internet connection and suitable remote working environment - Ability to manage multiple tasks and follow structured processes consistently - Comfortable working with digital platforms, dashboards, and e-commerce systems - Good understanding of e-commerce environments and online product listings - Confident written and spoken English Requirements - Desirable (but not essential) - Experience with NetSuite, or other inventory / ERP systems - Experience working in e-commerce operations - Familiarity with live commerce, livestream retail, or digital sales events - Experience working remotely with international teams - Basic data analysis or reporting experience Benefits - Salary of $1,200 per month - Competitive salary depending on experience - Fully remote role for LATAM-based professionals - Work aligned with UK business hours - Training on internal systems and Live Commerce operations - Opportunity to work with a fast-growing multi-brand international e-Commerce business - Exposure to multiple brands and global markets - Supportive team environment with opportunities to grow as the live commerce division expands

Role Description Koin Limited is currently looking for a Video Content Executive to join our growing international team. This is an exciting opportunity to work with a fast-growing multi-brand e-commerce group headquartered in the UK, operating across the UK, USA, Canada, and Australia, and scaling towards £100M in annual revenue. The Video Content Executive plays a key role in our growing Marketing team by editing video for paid media, organic social, and brand storytelling. This is a fast-paced role ideal for someone who is a creative and technically skilled individual who is passionate about visual storytelling, understands fast-paced digital content trends, and is comfortable working across a wide variety of asset types from TikTok videos to YouTube ads and User-Generated content (UGC)-Style material. - Video Editing using Adobe Premiere Pro - Editing short-form content for TikTok, Instagram Reels, and YouTube shorts; UGC style - Performance ads for Meta and Google platforms - Product highlight reels and branded lifestyle videos - Promotional/educational content for web and social use - Enhance raw footage using color grading, transitions, audio syncing, and motion graphics - Source and integrate relevant B-roll footage, stock video, and UGC-style content to enrich edits where required - Collaborate with the Senior Content Producer, marketing, and creative teams to ensure video output aligns with brand tone and campaign goals - Stay updated on video and social media trends to keep creative output fresh, relevant, and platform-optimized - Utilize Adobe After Effects to create simple animations, text overlays, and kinetic motion design when needed - Contribute ideas for new formats, series, and storytelling approaches and creativity - Incorporate feedback quickly and iterate on video content with precision and creativity - Explore and integrate emerging AI tools for faster editing, motion design, and content adaptation at scale Qualifications - 2-3 years of experience in video editing, digital content production, or similar creative role (agency or D2C brand-side preferred) - Strong portfolio showcasing creative high-impact social and ad content across formats - Strong attention to detail and ability to multitask in real-time environments - Comfortable working in fast-paced, high-pressure live settings - Excellent spoken and written English is essential - Ability to follow structured processes while adapting quickly when needed - Reliable internet connection and suitable home working setup - Ability to work independently in a remote environment - Advanced proficiency in Adobe Premiere Pro - Working knowledge of Adobe After Effects for motion graphics and animations - Experience editing for social-first platforms (TikTok, Instagram, YouTube, Facebook) - Able to manage multiple projects and meet tight deadlines - Works well in a team environment and responds constructively to feedback - Able to switch between brand styles and asset types quickly - Always looking for ways to improve content and processes Requirements - Working knowledge of AI tools for video/image editing is a plus - Familiarity with audio editing, stock footage sourcing, and captioning tools Benefits - $1,000 USD per month salary - Fully remote role (LATAM-based) - Full training provided on live systems and engagement techniques - Opportunity to work across multiple fast-growing D2C brands - Exposure to a rapidly growing live commerce function - Structured, process-driven role with clear expectations - Potential for progression within marketing and wider business functions