knownwell

Role Description The Medical Director serves as the senior physician leader responsible for clinical performance, care model execution, and medical oversight across the national prescriber organization. They are supported by regional clinical leads and work closely as a dyad leadership team with the Medical Director of APCs. Together, these roles ensure safe, effective, and scalable care delivery aligned to company strategy, regulatory requirements, and financial performance. The Medical Director leads physician clinical practice standards, supervises prescriber performance, and partners cross-functionally to optimize care delivery models, workflows, and product capabilities that enable high-quality outcomes at scale. Key Responsibilities - Clinical Leadership & Physician Oversight - Serve as the primary physician leader for all physician prescribers (MDs/DOs). - Establish expectations for clinical practice (both primary care and obesity medicine), documentation, and patient management. - Ensure physician engagement, professional development, and retention. - Partner to ensure physician productivity, patient access, and overall performance. - Partner with Operations and Finance to align staffing models to demand and to monitor visit utilization, follow-up cadence, and capacity management. - Intervene on underperformance through coaching and structured improvement plans. - Lead peer review, case consultation, and first-level physician escalations. - Recruit and onboard new physicians to knownwell expectations and best practices. - Oversee up to 4 APCs in states where legally licensed. - Care Model & Workflow Design - Identify gaps in care delivery and clinical workflows by participating in approximately 4 hours of direct patient care per week. - Partner with Product, Ops, and Analytics to design scalable solutions. - Inform product specifications to ensure safe and efficacious care. - Guide clinical aspects of scheduling models and visit design. - Quality & Governance Partnership - Partner with Clinical Quality to uphold evidence-based care standards. - Support incident review, safety escalations, and risk mitigation. - Reinforce documentation integrity and coding accuracy. - Ensure regulatory and collaborative practice compliance. - Support physician collaboration agreements and APC supervision frameworks. - Ensure appropriate supervisory ratios and coverage models. - Support onboarding readiness for new prescribers. - Clinical Commitment - Primarily administrative leadership role. - 4-6 clinical hours per week. Qualifications - MD or DO with multi-state licensure in good standing. - Proven clinical experience, preferably in primary care, weight management, or obesity medicine. - Strong interest in clinical education, curriculum development, health care operations, and mentorship. - Excellent communication and interpersonal skills with the ability to work effectively across clinical and operational teams. - Willingness to travel periodically to support market-specific needs. - Comfort navigating virtual care platforms, with proficiency in or willingness to develop expertise in Athena. - Demonstrated ability to manage multiple priorities with a high degree of organization and follow-through. - Commitment to knownwell®’s mission of weight-inclusive, compassionate, evidence-based care. - Special consideration to be given for applicants with previous medical directorship roles, ABOM Certification, and start-up experience. Benefits - 🏠 Remote Opportunity - 🩺 Medical, dental, and vision insurance - 📈 401K retirement plan with company match - 🏝️ Up to 20 days of PTO per year + company holidays - 👶 Up to 14 weeks of parental leave (12 for non-birthing parents) - 🏡 Annual work from home stipend for remote employees

Role Description We are excited to build our National Virtual Care team with an experienced Physician who is passionate about obesity medicine and metabolic health. Reporting to our National Medical Director, you will deliver comprehensive, weight-inclusive care to patients managing obesity and related metabolic conditions, while also serving as physician collaborator for advanced practice clinicians. - Provide compassionate, evidence-based obesity-focused medical care to patients - Maintain active medical licensure in at least 15 of the Eastern region states (CT, DE, FL, GA, IN, KY, ME, MD, MA, MI, NH, NJ, NY, NC, OH, PA, RI, SC, TN, VT, VA, WV, and Washington DC); broader licensure considered a plus - Provide clinical mentorship, collaboration, and physician oversight to APCs practicing in the National Virtual Care market - See patients within knownwell’s National Virtual Care market, with a particular focus on supporting care delivery in physician-only states - Develop and implement individualized, patient-centered treatment plans integrating pharmacotherapy, lifestyle medicine, nutrition, and behavioral health approaches - Collaborate with registered dietitians and behavioral health providers to support a team-based model of care - Partner with the National Medical Director and clinical leadership to uphold and advance clinical quality standards and care protocols - Contribute to a weight-inclusive, non-stigmatizing care culture consistent with knownwell’s mission and values - Participate in ongoing clinical education, quality improvement initiatives, and team meetings Qualifications - MD or DO degree with successful completion of residency training in Family Medicine, Internal Medicine, or a related specialty - Unrestricted medical licenses in Pacific states - DEA registration - Strong experience, interest, and commitment to obesity medicine and metabolic health - Dedication to weight-inclusive, evidence-based, and patient-centered care Requirements - Board certification or active candidacy in Obesity Medicine (ABOM) - Experience with anti-obesity medications (AOMs) including GLP-1 receptor agonists and combination pharmacotherapy - Comfort working telehealth models - Experience with and interest in APC collaboration and supervision - Bilingual or multilingual skills a plus Benefits - Fully remote opportunity - Medical, dental, and vision insurance - 401K retirement plan with company match - Up to 20 days of PTO per year + company holidays - Up to 14 weeks of parental leave (12 for non-birthing parents) - Annual work from home stipend for remote employees

Role Description We are excited to build our National Virtual Care team with an experienced Physician who is passionate about obesity medicine and metabolic health. Reporting to our National Medical Director, you will deliver comprehensive, weight-inclusive care to patients managing obesity and related metabolic conditions, while also serving as physician collaborator for advanced practice clinicians. - Provide compassionate, evidence-based obesity-focused medical care to patients - Provide clinical mentorship, collaboration, and physician oversight to APCs practicing in the National Virtual Care market - See patients within knownwell’s National Virtual Care market, with a particular focus on supporting care delivery in physician-only states - Maintain active medical licensure in multiple states; 50-state licensure strongly preferred - Develop and implement individualized, patient-centered treatment plans integrating pharmacotherapy, lifestyle medicine, nutrition, and behavioral health approaches - Collaborate with registered dietitians and behavioral health providers to support a team-based model of care - Partner with the National Medical Director and clinical leadership to uphold and advance clinical quality standards and care protocols - Contribute to a weight-inclusive, non-stigmatizing care culture consistent with knownwell’s mission and values - Participate in ongoing clinical education, quality improvement initiatives, and team meetings Qualifications - MD or DO degree with successful completion of residency training in Family Medicine, Internal Medicine, or a related specialty - Unrestricted medical licenses in many states; preference given to those with 50-state licensure - DEA registration - Strong experience, interest, and commitment to obesity medicine and metabolic health - Dedication to weight-inclusive, evidence-based, and patient-centered care Requirements - Board certification or active candidacy in Obesity Medicine (ABOM) preferred - Experience with anti-obesity medications (AOMs) including GLP-1 receptor agonists and combination pharmacotherapy preferred - Comfort working telehealth models preferred - Experience with and interest in APC collaboration and supervision preferred - Bilingual or multilingual skills a plus Benefits - Fully remote opportunity - Medical, dental, and vision insurance - 401K retirement plan with company match - Up to 20 days of PTO per year + company holidays - Up to 14 weeks of parental leave (12 for non-birthing parents) - Annual work from home stipend for remote employees

Role Description We’re looking for a Director of Product to lead product strategy and execution across knownwell’s clinical and technology platforms. You’ll work closely with clinical, operations, and engineering leadership to define what we build, why we build it, and how it connects to patient outcomes and business results. You’ll own the roadmap, lead a small but growing product team, and be a key voice in how knownwell evolves from a clinical-first startup into a technology-enabled platform company. Location: Remote Responsibilities: - Product Strategy & Roadmap - Own the product roadmap across knownwell’s clinical platform (patient-facing and care team tools) and external technology products (ObesityRx™, Coverage Almanac™). - Translate company strategy, clinical priorities, and market dynamics into a clear, sequenced product vision. - Make crisp prioritization decisions and communicate the reasoning behind them across the organization. - Discovery & Customer Insight - Develop deep fluency in knownwell’s patient and clinician experience including where the current product falls short. - Build relationships with payer, employer, and health system partners to inform the roadmap for external products. - Execution & Delivery - Partner with engineering to define requirements, manage delivery, and hold the team accountable to shipping. - Establish product development practices that are lightweight enough for a fast-moving company and rigorous enough to build on. - Define and own product metrics; use data to evaluate what’s working and course-correct quickly. - Team & Org Development - Manage and develop existing product team members as the company grows. - Establish a product culture grounded in curiosity, evidence, and a bias toward action. - Serve as a trusted partner to clinical, operations, engineering, and commercial leadership. Qualifications - 7+ years in product management, with at least 2 years in a senior or lead role - Background in healthcare technology strongly preferred, especially experience with clinical workflows, EMR integrations, or value-based care models is a meaningful advantage; familiarity with athenahealth APIs is a plus - Demonstrated success shipping complex products in resource-constrained environments - Experience building B2B or B2B2C products, particularly those sold to health systems, payers, or employers, is a plus - Consumer-facing product experience such as web, iOS, Android, funnel analysis, A/B testing Skills & Attributes - Exceptionally clear thinker and communicator - Equally comfortable in the weeds of a user story and in a board-level strategy conversation - Strong analytical instincts; fluent in product metrics and comfortable working with data directly - Fluency with Agile/Scrum methodologies and modern product tooling - Genuine interest in the clinical and policy complexity of obesity medicine and metabolic health

Role Description We are looking to build our team with a Recruiter, reporting into our Director of Recruiting. You will be responsible for managing the end-to-end recruitment process for both clinical and corporate roles, work closely with hiring managers and leaders to identify talent needs, source candidates, and ensure a best in class experience for all candidates throughout the recruitment process. - Talent Acquisition: Manage full-cycle recruitment for clinical and corporate positions, including job posting, candidate sourcing, screening, interviewing, and offer negotiation. - Candidate Sourcing: Utilize various sourcing methods, including job boards, social media, and networking events, to build a strong candidate pipeline. - Collaboration: Partner with hiring managers and other key stakeholders to understand hiring needs, job specifications, and create effective recruitment strategies. - Candidate Experience: Provide exceptional candidate experience by maintaining clear and consistent communication, offering timely feedback, and ensuring a smooth recruitment process. - Process Orientation: Implement and adhere to structured recruitment processes and best practices to ensure consistency and efficiency in hiring. - Reporting: Track and report on key recruitment metrics, including time-to-fill, cost-per-hire, and candidate quality to continuously improve the recruitment process. - ATS Management: Leverage applicant tracking systems (ATS) to streamline recruitment processes, manage candidate pipelines, and enhance overall efficiency. Qualifications - Bachelor’s degree and 1-3 years of experience in recruiting, with a strong background in clinical and/or corporate hiring. - Experience in managing end-to-end recruitment processes and working with hiring managers to fulfill staffing needs. - Data-driven mindset with experience in utilizing metrics to inform recruitment strategies and improve processes. - Highly organized with a process-oriented approach and the ability to manage multiple priorities while maintaining attention to detail. - Familiarity with applicant tracking systems (experience with Ashby is a plus), Sheets/Excel, and messaging platforms (Teams). - Excellent sourcing skills and proficiency in using various recruitment tools and platforms. - Strong interpersonal and communication skills, with the ability to build relationships and influence at all levels. Benefits - 🏠 Remote Opportunity - 🩺 Medical, dental, and vision insurance - 📈 401K retirement plan with company match - 🏝️ Up to 20 days of PTO per year + company holidays - 👶 Up to 14 weeks of parental leave (12 for non-birthing parents) - 🏡 Annual work from home stipend for remote employees

Role Description We are excited to build our National Virtual Care team with an experienced Physician who is passionate about obesity medicine and metabolic health. Reporting to our National Medical Director, you will deliver comprehensive, weight-inclusive care to patients managing obesity and related metabolic conditions, while also serving as physician collaborator for advanced practice clinicians. - Provide compassionate, evidence-based obesity-focused medical care to patients - Provide clinical mentorship, collaboration, and physician oversight to APCs practicing in the National Virtual Care market - See patients within knownwell’s National Virtual Care market, with a particular focus on supporting care delivery in physician-only states - Maintain active medical licensure in multiple states; 50-state licensure strongly preferred; consideration will be given to broadly licensed multi-state physicians willing to obtain 50-state licensure - Develop and implement individualized, patient-centered treatment plans integrating pharmacotherapy, lifestyle medicine, nutrition, and behavioral health approaches - Collaborate with registered dietitians and behavioral health providers to support a team-based model of care - Partner with the National Medical Director and clinical leadership to uphold and advance clinical quality standards and care protocols - Contribute to a weight-inclusive, non-stigmatizing care culture consistent with knownwell’s mission and values - Participate in ongoing clinical education, quality improvement initiatives, and team meetings Qualifications - MD or DO degree with successful completion of residency training in Family Medicine, Internal Medicine, or a related specialty - Unrestricted medical licenses in many states; preference given to those with 50-state licensure - DEA registration - Strong experience, interest, and commitment to obesity medicine and metabolic health - Dedication to weight-inclusive, evidence-based, and patient-centered care Requirements - Board certification or active candidacy in Obesity Medicine (ABOM) preferred - Experience with anti-obesity medications (AOMs) including GLP-1 receptor agonists and combination pharmacotherapy preferred - Comfort working telehealth models preferred - Experience with and interest in APC collaboration and supervision preferred - Bilingual or multilingual skills a plus Benefits - Fully remote opportunity - Medical, dental, and vision insurance - 401K retirement plan with company match - Up to 20 days of PTO per year + company holidays - Up to 14 weeks of parental leave (12 for non-birthing parents) - Annual work from home stipend for remote employees

Role Description As a Fully Remote Advanced Practice Clinician (APC) at knownwell, you will work alongside a team of committed physicians, APC, registered dietitians, registered nurses, and registered pharmacists, to provide comprehensive medical care, with a specific focus on the diagnosis, treatment, and prevention of obesity and obesity-related conditions as appropriate in a virtual primary care setting. This position offers an opportunity to make a significant impact on the lives of patients by helping them improve their overall health. Schedule: Monday-Friday with flexible scheduling (32 patient contact hours minimum + 8hrs of administrative time). Fully Remote. No scheduled evening/weekend responsibilities outside of phone On-Call. On-Call: Phone call only, in a rotation every 7-8 weeks for one (1) week at a time. Average call volume - <1 call per WEEK (as of 8.1.24). 24/7/365 physician back up. EMR: Athena Responsibilities: - Practice exceptional medicine within knownwell. - See adults for metabolic health services as is appropriate in a virtual setting. - Embodies the knownwell mission and values of patient inclusivity in how you deliver care. - Coordinates with the broader care team to ensure the patient has the support they need. - Documents as necessary to ensure accurate billing, including review of remote patient monitoring data. - Communicates with patients in a timely manner through our portal for questions and concerns that have been pre-screened to necessitate a clinician response. - See adults ages 18+. - Ensure patients feel known well. - Ensure panel is open to any individual, regardless of their current health status and comorbidities. - Listen to the aspirations of the patient and ensure care is tailored to the patient’s unique health journey. - Provide an environment in which patients feel comfortable and free from judgment. - Offer exceptional encouragement as patients reach their goals. - Coordinate across the collaborative care team. - Escalate any concerns to your dedicated site leadership team. - Provide clinical guidance to medical assistants and nursing teams as assigned. - Stay current with licensure and appropriate re-certifications. Qualifications - Master's degree in Physician Assistant studies certification by the Physician Assistant certifying body (NCCPA), with 10+ state licensure and willingness to obtain additional as needed. - Active license in Missouri required. - Active, unrestricted licenses to practice in 5+ states in addition to MO, and a willingness to obtain additional as needed by the organization. Preferred states include CA, TX, FL, NY, PA, IL, OH, GA, NC, MI. - Unrestricted DEA licensure and prescribe authority (per state practice regulation). - At least 4 years of clinical experience in an ambulatory care setting, family or internal medicine; experience in chronic condition management and weight management preferred. - Excellent communication and interpersonal skills. - Dedicated to staying current with the latest developments in primary care and obesity medicine. - Belief in inclusive, compassionate care. - Belief in shared decision making with a patient. - High emotional intelligence and ability to make a patient feel at ease – without judgment and without shame. - Willingness and excitement to try new technologies that are both patient and provider oriented. - Excitement to work with a collaborative team of physicians, APC’s, registered dietitians, medical assistants, health coaches, and other staff. - Authorized to work in the United States. - Access to high-speed internet and phone lines to support a fully remote practice. Requirements - Must have access to high-speed internet and phone lines to support a fully remote practice. Benefits - Remote Opportunity - Medical, dental, and vision insurance - 401K retirement plan with company match - Up to 20 days of PTO per year + company holidays - Up to 14 weeks of parental leave (12 for non-birthing parents) - Annual work from home stipend for remote employees

• Ensure the delivery of reliable, secure, and compliant IT services across the organization. • Serve as the primary liaison with our outsourced IT provider, ensuring service delivery continues to align with business expectations, SLAs, and compliance requirements. • Ensure systems and processes align with healthcare-specific standards (e.g., HIPAA, PHI data handling). • Maintain a secure IT environment through active oversight of endpoint protection, access control, and adherence to regulatory requirements. • Recommend standard equipment for each role within knownwell and work with our outsourced IT provider to formalize and implement these standard offerings. • Collaborate cross-functionally to support IT infrastructure setup and staff onboarding at new clinic locations; travel up to 15% of the time as needed. • Create and maintain IT operational procedures, support documentation, and business continuity plans to enable scale and consistency. • Participate in strategic discussions about IT service models as the business scales.

• Serve as a core member of the executive leadership team, partnering closely with the CEO, Board of Directors, and senior leaders on company strategy, growth priorities, and capital allocation • Translate business strategy into financial plans, operating models, and long-range forecasts that support sustainable scaling • Define, monitor, and continuously improve key financial and operational metrics; proactively surface risks, opportunities, and trade-offs • Lead enterprise-wide financial planning, budgeting, forecasting, and scenario modeling, including multi-year strategic plans • Prepare and present clear, compelling financial reporting and insights to the Board, investors, and other stakeholders • Ensure strong financial controls, GAAP-compliant reporting, audits, and adherence to healthcare regulatory and reporting requirements • Oversee accounting operations including AP/AR, monthly and quarterly close processes, and financial statement preparation • Partner with People leadership on compensation strategy, incentive design, hiring economics, and productivity models • Own and optimize the revenue cycle management (RCM) function, ensuring best-in-class collections, payor performance, and cash conversion • Partner with actuarial and clinical leadership to price, model, and manage risk for value-based care and at-risk contracts • Maintain deep oversight of funds flow management under corporate practice of medicine structures • Drive profitability and unit economics across fee-for-service, value-based, commercial, and government payor models • Provide financial leadership for a hybrid care delivery model spanning in-person and virtual services • Lead corporate development efforts, including identifying, evaluating, and executing M&A, partnerships, and strategic investments • Oversee financial due diligence, valuation, deal structuring, and post-acquisition integration • Develop and execute the company’s capital strategy, including equity and debt fundraising • Manage relationships with investors, lenders, auditors, and financial institutions; serve as a primary external financial spokesperson • Champion the use of AI, automation, and advanced analytics across finance, revenue cycle, and forecasting to improve accuracy, speed, and decision-making • Partner with data, product, and technology leaders to embed financial intelligence into operational workflows • Drive modernization of financial systems, dashboards, and reporting to support real-time insights and scalable growth • Build, mentor, and lead a high-performing finance organization • Establish a culture of accountability, rigor, transparency, and continuous improvement

Title: Physician Location: Atlanta, GA Department: Clinical &ndash; Physician Hybrid Job Description: Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way obesity care is delivered. We offer weight management, primary care, nutrition counseling, and health coaching. Our care model combines in-clinic and virtual care to bring support to patients where and when they need it. Backed by $50M in funding&mdash;including a $25M round led by CVS Health Ventures with support from a16z Bio + Health, Flare Capital, MassMutual, and Intermountain Ventures&mdash;we&rsquo;re scaling fast and expanding access to evidence-based obesity care nationwide. As a Physician (MD/DO) at knownwell, you will work alongside a team of committed Physicians, APCs, Registered Dietitians, Registered Nurses, Registered Pharmacist Clinicians, and health coaches to provide comprehensive medical care, with a specific focus on the diagnosis, treatment, and prevention of obesity and obesity related conditions as appropriate in a primary care setting. This position offers an opportunity to make a significant impact on the lives of patients by helping them improve their overall health. Position: Hybrid Schedule: Monday-Friday; patient care hours 8:00am - 5:00pm EMR: Athena On-Call: Phone call only, in a rotation every 7-8 weeks for a week at a time. 24/7/365 physician back up. You Will: - Provide compassionate, evidence-based medical care to patients with obesity and obesity-related metabolic conditions, including type 2 diabetes, hypertension, dyslipidemia, metabolic syndrome, and related comorbidities - Deliver longitudinal primary care services to a panel of patients across both in-clinic and virtual care settings - Develop and implement individualized, patient-centered treatment plans integrating pharmacotherapy, lifestyle medicine, nutrition, and behavioral health approaches - Collaborate with advanced practice clinicians (APCs), registered dietitians, and behavioral health providers to support a team-based model of care - Partner with the National Medical Director and clinical leadership to uphold and advance clinical quality standards and care protocols - Contribute to a weight-inclusive, non-stigmatizing care culture consistent with knownwell's mission and values - Participate in ongoing clinical education, quality improvement initiatives, and team meetings You Have: - MD or DO degree with successful completion of residency training in Family Medicine, Internal Medicine, or a related primary care specialty - Active, unrestricted medical license in the state of Georgia (or ability to obtain prior to start) - DEA registration - Strong interest in and commitment to obesity medicine and metabolic health - Experience managing patients with chronic cardiometabolic conditions in a primary care or outpatient setting - Dedication to weight-inclusive, evidence-based, and patient-centered care Preferred: - Board certification or active candidacy in Obesity Medicine (ABOM) - Experience with anti-obesity medications (AOMs) including GLP-1 receptor agonists and combination pharmacotherapy - Comfort working in hybrid care models (in-person and telehealth) - Experience with or interest in APC collaboration and supervision - Bilingual or multilingual skills a plus Pay & Perks: Hybrid Opportunity Medical, dental, and vision insurance 401K retirement plan with company match Up to 20 days of PTO per year + company holidays Up to 14 weeks of parental leave (12 for non-birthing parents) Annual work from home stipend for remote employees knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Based on current size of the clinic and HIPAA regulation, providers cannot receive care in clinic and provider&rsquo;s household members cannot receive primary care in the clinic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.