JWay Group, Inc.

• Act as the main point of contact for operational questions and client inquiries during assigned hours • Triage incoming requests in real time and determine what to resolve, escalate, or defer • Manage multiple open threads while maintaining clear visibility on status and next steps • Coordinate with internal teams to identify issue owners and follow through until resolution • Review dashboards, reports, and internal tools to spot issues or inconsistencies • Support QA tasks, including workflow checks, conversation reviews, and business case analysis • Maintain clear handover notes using Slack, Monday.com, and internal documentation • Communicate timelines, blockers, and updates clearly to clients and internal stakeholders

• Record daily financial transactions and maintain accurate accounting records • Manage accounts payable and accounts receivable processes • Prepare and process payroll, including monitoring timesheets and payroll-related documentation • Perform monthly bank reconciliations and ensure accuracy of balances • Assist in preparing financial statements and management reports • Handle tax compliance, statutory filings, and government remittances • Support audit requirements, documentation requests, and regulatory submissions • Coordinate with banks, suppliers, government agencies, and internal stakeholders • Ensure timely and accurate submission of accounting deliverables • Maintain organized financial documentation and accounting records

• Design, develop, and maintain scalable backend systems and APIs • Build and optimize RESTful APIs and ensure proper documentation using tools like Postman • Develop backend solutions using Laravel (v8 or later) and manage database performance • Optimize SQL queries, database schemas, and system performance • Integrate third-party services such as Stripe API • Write clean, testable, and maintainable code, including unit tests • Collaborate with cross-functional teams following Agile methodologies (Scrum/Kanban) • Troubleshoot, debug, and resolve backend issues efficiently • Support deployment and server setup using DigitalOcean or AWS

• Design, develop, and maintain scalable web applications across frontend and backend systems. • Build and optimize RESTful APIs and ensure proper documentation using tools like Postman, Bruno, or Insomnia. • Develop backend solutions using Laravel (v10 or later) and manage database design and performance. • Create responsive and user-friendly interfaces using HTML, CSS, JavaScript, and Nuxt.js. • Integrate and manage third-party services such as Stripe API. • Write clean, testable, and maintainable code, including unit tests. • Collaborate with cross-functional teams following Agile methodologies (Scrum/Kanban). • Optimize application performance, scalability, and security. • Manage version control and collaboration using Git. • Support deployment processes and infrastructure, including AWS or server environments.

• Design, build, and maintain dashboards and reports using Tableau and/or Microsoft Power BI • Analyze data from Jira and Atlassian tools to generate insights on product delivery, team performance, and operational efficiency • Translate complex datasets into clear, actionable insights for both technical and non-technical stakeholders • Partner with PMO and Product Delivery leadership to define KPIs, metrics, and reporting frameworks • Develop automated and scalable reporting solutions to improve data accessibility and accuracy • Ensure data quality, consistency, and integrity across dashboards and reports • Support ad hoc analysis and reporting requests from leadership

• Develop and integrate the frontend for our new Crypto Trading feature using the Flutter framework. • Integrate with backend services, leveraging OpenAPI specifications to ensure seamless communication between the frontend and backend systems. • Participate actively in AGILE ceremonies, collaborating with cross-functional teams to ensure project milestones are met. • Apply Test Driven Development (TDD) methodologies to ensure the development of high-quality, robust, and scalable solutions. • Collaborate with designers, product managers, and other developers to ensure the feature aligns with the overarching product vision and user experience. • Stay updated with the latest trends in Flutter development and suggest improvements or optimizations where necessary.

• Design, develop, and maintain .NET-based applications using C#, ASP.NET, and .NET Core. • Implement scalable, secure, and high-performing APIs, web applications, and backend systems. • Integrate third-party services and APIs into existing applications. • Collaborate with frontend developers to ensure seamless integration with user interfaces. • Write clean, efficient, and maintainable code following best practices and coding standards. • Conduct thorough code reviews and provide constructive feedback to team members. • Work closely with product managers, business analysts, and other developers to gather requirements and deliver solutions on time. • Participate in Agile/Scrum ceremonies and contribute to sprint planning, estimations, and retrospectives. • Debug and resolve technical issues, ensuring system reliability and uptime. • Optimize application performance and scalability by profiling and refactoring code. • Maintain detailed technical documentation for development processes and solutions. • Mentor junior developers and provide guidance on .NET technologies and best practices.

• Configure and customize Salesforce Service Cloud for case management via email, chat, and web forms • Implement and support Enhanced Chat functionality • Develop and deploy features using Apex (Triggers, Classes, Batch Jobs, Services, Utilities) • Build and maintain Lightning Web Components (LWC) and Flows to support business processes • Collaborate on the integration of Data Cloud with external Data Warehouses • Support the build and integration of Einstein for Service features • Work closely with stakeholders to ensure user-friendly experiences and optimized workflows • Ensure platform scalability, performance, and compliance with best practices in Salesforce development.

• Manage a team and delegate tasks • Ensure that the team is within project schedule and completes expected deliverables • Handle and escalate issues • Design and develop dynamic, secure, high quality business solutions on the Force.com platform for the healthcare industry • Create Data Dictionaries and generate application flow charts and technical documentation • Define technical specifications to meet business requirements for custom applications • Function in an Agile, structured SDLC team environment • Perform unit and integration testing • Develop Distributed Integrations between Salesforce and proprietary Enterprise Applications

• Design and architect high-quality Salesforce solutions that meet business requirements and are scalable, maintainable, and secure. • Lead the development and implementation of Salesforce projects from concept through deployment. • Collaborate with business analysts, project managers, and clients to refine project specifications and to create innovative solutions. • Conduct systems integration within Salesforce and between Salesforce and external systems. • Mentor and guide a team of Salesforce developers and junior architects. • Ensure the delivery of projects on time and within budget, managing risks and responding to challenges as they arise. • Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives.