Johns Hopkins University
Remote Jobs
Department name: IT@JH Networking, Telecom and Data Ctr Personnel area: University Administration
84 Jobs
Financial Analyst
Johns Hopkins UniversityDepartment name: IT@JH Networking, Telecom and Data Ctr Personnel area: University Administration
Role Description We are seeking a Financial Analyst who will perform analysis and data reviews to assist management in establishing and controlling budgets, setting financial goals, making projections, and meeting fiscal objectives. Performs financial activities in support of various functions, e.g., budgeting, financial planning, revenue and expenditure monitoring against budget, reconciliations and changes, and consolidation. Extracts financial data from various accounting and information systems and generates reports. Performs basic to moderately complex statistical cost and financial analysis of reports and data and prepares reports for management to improve financial performance and compliance. Specific Duties & Responsibilities - Interpret data to evaluate and determine past financial performance and/or make financial projections for management. - Provide interpretation of accounts, methods, and records for management. - Conduct studies of cost and financial results of business activities; recommend adjustments and other cost improvement measures. - Review costs and perform cost benefit analysis for projects and/or programs. - Produce financial reports for forecasting, trending, and results analysis. - Provide reports, findings, and recommendations to management. - Assist with preparation of special studies, reports, and analyses. - Recommend budget adjustments and other cost improvement measures. - Recommend quality control and process improvements regarding the overall business process. - Review and assist with analysis of capital expenditures proposals, profit plans, operating records, and financial statements. - Make recommendations for resolving funding shortfalls. - Oversee simple to moderately complex budget accounts. - Keep abreast and apply a working knowledge of laws and regulations that impact compliance. - Use various software applications such as spreadsheets, relational databases, statistical packages to assemble, manipulate and format data. - Other duties as assigned. Qualifications - Bachelor’s Degree in Finance, Accounting, Business or related field. - Three years of progressively responsible related financial experience. - Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Requirements - Analytical Skills - Developing - Budgeting - Developing - Data Extraction and Reporting - Developing - Financial Analysis and Reporting - Developing - Financial Forecasting - Developing - Financial Software - Developing - Process Improvement - Developing - Regulatory Compliance - Developing - Statistical Analysis for Finance - Developing Benefits - Starting Salary Range: $53,800 - $94,400 Annually ($74,100 targeted; Commensurate w/exp.) - Employee group: Full Time - Schedule: M-F 8:30-5:00 EST - FLSA Status: Exempt - Location: Remote - Department name: SOM DOM Nephrology - Personnel area: School of Medicine
IT Specialist
Johns Hopkins UniversityDepartment name: IT@JH Networking, Telecom and Data Ctr Personnel area: University Administration
Role Description We are seeking an IT Specialist who will participate in basic development, implementation, maintenance, support, and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to: - Installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. - Assisting in gathering and translating business requirements into functional/technical specifications and designs. - Maintaining databases and application system code. This is a casual position on the METRC Data Engineering team within the Department of Health Policy and Management at the Johns Hopkins Bloomberg School of Public Health. You will work under the direct guidance of our Senior Cloud Engineer and Developer II, contributing to real research software that supports active clinical trials. Domain experience in clinical research is not expected. If you have completed introductory coursework in programming, data management, and software development concepts, you will arrive with the foundational awareness needed to contribute meaningfully. We use Basecamp internally rather than JIRA; familiarity with either is welcome but neither is required, just awareness of this kind of software is required. As casual worker, your primary contribution will be in documentation, testing, and basic scripting tasks under close supervision, with the opportunity to apply and deepen your awareness of core development concepts in a real research engineering environment. Qualifications - High school diploma or graduation equivalent. - Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Requirements - Some project management experience. - Introductory coursework or projects in R or Python; familiarity with version control (Git). Benefits - Commensurate starting salary with experience. - Casual / On Call employee group. - Hours vary: Up to 27 hours per week. - Remote location. Specific Duties & Responsibilities - Analysis & Requirements Gathering: - Gathers simple system requirements by meeting with clients and researching existing technology. - May assist with written documentation of findings to share with the client and other IT colleagues. - Design & Development: - Follows defined task lists by using basic programming skills to complete projects of limited scope. - May assist in writing functional specifications for use by programmers and business analysts. - Under guidance, change data input, files/database structures, data transformation, algorithms, and data output. - Testing & Documentation: - Assist with creating and documenting simple test scenarios using appropriate testing tools. - Test changes using appropriate simple test scenarios to identify errors. - Maintain documentation materials that serve as technical and/or end-user references. - Implementation & Maintenance: - Provide basic application and desktop support by triaging and resolving simple issues. - Other duties as assigned. - Assist with documentation and testing of custom R packages used for cleaning, analysis, and distribution of METRC study data. - Support basic data quality checks and validation tasks across study datasets under direct supervision. - Contribute to internal knowledge base documentation for data pipeline processes. Technical Skills & Expected Level of Proficiency - Agile Methodology - Awareness - Algorithms - Awareness - CI/CD - Awareness - Code Review - Awareness - Data Structures - Awareness - Debugging - Awareness - Development Ops - Awareness - Software Development Life Cycle - Awareness - Unit Testing - Awareness Classified Title IT Specialist Role/Level/Range ATO 37.5/02/OF FLSA Status Non-Exempt Department Name Health Policy & Management - METRC Personnel Area School of Public Health
Sr. Research Project Coordinator
Johns Hopkins UniversityDepartment name: IT@JH Networking, Telecom and Data Ctr Personnel area: University Administration
Role Description We are seeking a Sr. Research Project Coordinator who will work on two projects that utilize a multi-level approach, informed by community engagement and Indigenous Methods, to promote youth wellness and prevent youth suicide, in partnership with Indigenous communities. In collaboration with an engaged research team in Baltimore and Fort Belknap Reservation, the Sr. Research Project Coordinator will work in partnership to support education and capacity-building projects related to achieving data sovereignty and eliminating health disparities at Fort Belknap. The Sr. Research Project Coordinator oversees the day-to-day activities of a single complex or multiple research projects and makes independent decisions that impact the conduct of the research. Assists in goal setting and creating implementation plans. Contributes to budget formulation, communications, and data systems. Specific Duties & Responsibilities - Assist Principal Investigator or more senior research staff to ensure operational feasibility of proposed protocol/study design. - Develop standard operating procedures and data collection forms based on understanding of underlying study design. - Develop or oversee design and implementation of study procedures and tools for data collection, e.g. participant interviews, administer questionnaires; background research, laboratory processing, etc. - Ensure compliance with all protocols, procedures, and applicable regulations. - Participate in developing study budget. - Set up data collection system and ensure validity of study data. - Organize and quality control study data. - Recommend and implement changes to protocol operations based on results and goals. - Conduct literature searches to provide background information. - Abstract and index information based on knowledge of subject matter. - Other duties as assigned. In addition to the duties described above: - Work with the Principal Investigator or senior research staff to develop operational plans to meet grant goals. - Work with Tribal partners to support the development of the local data governance strategy. - Regular travel to Fort Belknap site, located in Montana, to support on-site study team members in project implementation, data collection, and data dissemination. Qualifications - Bachelor’s Degree in a related field. - Three years of related experience. - Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Requirements - Master's Degree in a related field (preferred). - Collaborative and relationship building skills, able to build trust with community members and leaders. - Experience working in rural and remote reservation settings. Technical Skills & Expected Level of Proficiency - Analytical Skills - Developing - Data Management and Analysis - Developing - Literature Reviews - Developing - Oral and Written Communication - Developing - Project Coordination - Developing - Regulatory Compliance - Developing - Research Data Quality Assurance - Developing - Research Design - Developing - Research Technical Proficiency - Developing - Resource Management - Developing The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Benefits - Starting Salary Range: $41,300 - $72,300 Annually ($56,800 targeted; Commensurate w/exp.) - Employee group: Full Time - Schedule: Monday - Friday 8:30 - 5:00 - FLSA Status: Exempt - Location: Remote - Department name: Research Administration - Personnel area: School of Nursing
Hospitalist Program Specialist
Johns Hopkins UniversityDepartment name: IT@JH Networking, Telecom and Data Ctr Personnel area: University Administration
Role Description We are seeking a Hospitalist Program Specialist who will provide varied administrative support ranging from standard to complex for an individual, group, and/or unit requiring high level expertise and independent decision making. Works on administrative assignments that require research, initiative, independent discretion, and specialized knowledge and abilities. Leads or assists with ad-hoc or recurring projects. Responsibilities require significant collaboration and coordination with others within and outside of the unit and extensive knowledge of the organization. This role provides high-level administrative leadership supporting the division’s operational, communication, and strategic priorities. The position leads cross-divisional strategic projects and major event programming that elevate clinical, research, philanthropic, and educational missions. The role acts as a strategic partner to executive leadership. Qualifications - Bachelor's Degree. - Four years of progressively responsible administrative experience, with experience working on special projects and assignments. - Experience with physician scheduling/EPIC/Imprivata. - Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Requirements - Independently manage complex calendars and meeting schedules based on an understanding of shifting priorities. - Provide preparation for meetings, presentations, and discussions by gathering critical details to facilitate timely responses and task management. - Support staff management and team meetings and provide follow-up on action items. - Anticipate departmental needs by prioritizing incoming work to ensure timely and effective resolution and following up with deadlines, drafts, reminders. - Lead or significantly contribute to recurring or ad-hoc projects, including providing support or guidance to other staff. - Assist with planning and conduct of events as needed. - Perform general office management necessary for efficient operations (e.g., assisting with space issues, room reservation requests, technology needs, etc.). - Ensure timely processing and submission of travel reimbursements, online payments, purchase orders, and non-employee expense reimbursements. - Locate and compile information to format and produce reports, graphs, tables, records, and other sources of information. - Responsible for answering questions, providing guidance, and disseminating information. - Interpret and communicate operating policies. - Proactively identify and assist with the resolution of administrative problems. - Maintain high-level knowledge of the informal and formal department goals, standards, policies, and procedures including familiarity with other departments in the school/division. - Other duties as assigned. Benefits - Starting Salary Range: $53,800 - $94,400 Annually ($75,000 targeted; Commensurate w/exp.) - Employee group: Full Time - Schedule: M-F 8:30-5:00 - FLSA Status: Exempt - Location: Remote - Department name: SOM DOM JHH Hospitalists - Personnel area: School of Medicine Company Description This role acts as a strategic partner to executive leadership and supports the division’s operational, communication, and strategic priorities.
Program Officer
Johns Hopkins UniversityDepartment name: IT@JH Networking, Telecom and Data Ctr Personnel area: University Administration
Role Description We are hiring a Program Officer to lead the management of research on sexual and reproductive health. This position is ideal for candidates with experience supporting all phases of the research process who have strong quantitative and qualitative skills and are interested in applying data science to pressing public health issues. The role will involve: - Coordinating administrative aspects of the study - Managing survey datasets - Conducting quantitative and qualitative analyses - Drafting manuscripts for publication - Providing broader research support as needed Specific Responsibilities: - Clean, manage, and analyze large, complex datasets using statistical software - Manage and analyze qualitative data - Contribute to study design, data interpretation, and statistical modeling - Draft and edit manuscript for submission to peer-reviewed journals - Provide mentorship to graduate students as needed - Support administrative aspects of related grants, including IRB submissions and amendments as needed Qualifications - Master's Degree in a related field - Three years of related experience - Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula Requirements - Master’s Degree or PhD in Public Health, Epidemiology, Demography, or related field (preferred) - Proficient in Stata and/or R (preferred) - Strong publication record demonstrating related content-area expertise (preferred) - Five or more years’ experience supporting or leading research on related topics (preferred) - Strong critical thinking and analytic reasoning skills (preferred) Benefits - Starting Salary Range: $26.82 - $46.92 HRLY (Commensurate w/exp.) - Employee group: Casual / On Call - Schedule: Hours Vary - FLSA Status: Exempt - Location: Remote - Department name: Popltn Fmly and Reproductive Hlth Srvs - Personnel area: School of Public Health
Clinical Nurse
Johns Hopkins UniversityDepartment name: IT@JH Networking, Telecom and Data Ctr Personnel area: University Administration
Role Description The Department of Medicine, Division of Gastroenterology is seeking a Clinical Nurse to serve as a patient advocate and act as a team member with nurses, physicians, and medical office coordinators and staff in the division. The Clinical Nurse demonstrates responsibility and accountability with patients, family members, other providers and support personnel regarding patient care and/or unit operations. A Clinical Nurse exercises independent, professional judgment and decision making on a consistent basis, adapts to changes in technology and software to ensure efficient office practice, and attends any nursing meetings and additional mandatory meetings required by the division or School of Medicine. - Provide clinical support to Gastroenterology and Hepatology physicians. - Provide direct patient care based on the nursing process. - Work collaboratively with a multidisciplinary health care team to optimize team performance. - Ensure patient and physician calls are returned in a timely manner, and patient interactions are documented appropriately in EPIC. - Utilize assessment skills and critical thinking to triage patient calls and complaints, respond as needed, or forward a detailed message to the appropriate physician. - Answer questions from patients regarding physician instructions, medications, prescription refills, non-critical biopsy and testing results, and/or other aspects of clinical care. - Retrieve diagnostic results, coordinate physician review of results, and call patients with physician recommendations. - Assist physicians in conducting comprehensive, age appropriate and episodic health assessment of patients/families with real, potential, acute and/or chronic health problems, which may include the psychosocial, cognitive and personal assets and limitations of the patient/family with an emphasis on wellness. - Communicate the plan of care, pre-procedural education, post-procedural education, any additional follow-up within the department of GI/Hepatology and any necessary referrals outside of the department to the patient. - Assess and/or manage follow-up plans specific to the age of the patient. - Regularly give effective, complete and accurate instructions regarding good health maintenance including disease prevention and home health care according to department guidelines and under the supervision of a physician. - Record and document health assessment data necessary to maintain, coordinate and/or expedite required services. - Act as a resource to health care staff and implement educational programs to improve health status of patients/families, taking into consideration the developmental needs of the patients and families. - Maintain electronic equipment provided by the division of GI/Hepatology and communicate with the IT department to discuss any necessary updates and maintenance. - Maintain needed supplies and equipment. Address operational issues as needed to assure clinic is efficient. - Triage patient calls and assess patients who have urgent problems and/or health concerns that cannot be handled by scheduling/administrative staff and determine appropriate and timely disposition. - Communicate with providers and patients as needed. - Contact patients to obtain clarification on medication dosing and/or to discuss clinical problems that arise, discuss recommendations with physicians and ensure appropriate follow-up with patients. - Assist with prior authorization requests for testing/treatments and medications. - Participate and be flexible to meet the needs of the division of GI/Hepatology (e.g. cross-train to cover infusion and/or motility testing, etc.) - Request consultations with appropriate departments, when necessary, e.g. email patient referrals, call other departments outside of GI/Hepatology to facilitate patient care, etc. - Assume responsibility for own professional development and remain current in clinical practice by attending relevant continuing education. - Assume responsibility and accountability for time management, professional relationships and interpersonal interactions. - Other duties as assigned. Qualifications - Registered Nurse, licensed in the State of Maryland. - Completion of the JHH credentialing process to include verification of CPR (BLS) certification prior to start date. - Maintain current licensure and certification during duration of employment. - Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications - BSN Degree - Two years of direct patient care experience. - Two years of specialized experience in Clinical Gastroenterology. - Experience with EPIC. Requirements - Classified Title: Clinical Nurse - Role/Level/Range: ACRP/03/ME - Starting Salary Range: $64,600 - $113,300 Annually ($113,300 targeted; Commensurate w/exp.) - Employee group: Full Time - Schedule: M-F Varies - FLSA Status: Exempt - Location: Remote - Department name: SOM DOM Gastroenterology - Personnel area: School of Medicine
Full Stack .NET Developer III
Johns Hopkins UniversityDepartment name: IT@JH Networking, Telecom and Data Ctr Personnel area: University Administration
Role Description IT@JH University Information Systems (UIS) is seeking a Full Stack .NET Developer III who will participate in the development and support of administrative and educational/academic computing initiatives, including the Student Information System (SIS), career services system, admissions system, and other enterprise systems. The Developer is responsible for the development, implementation, and support of centrally managed systems which support the academic mission of the university. Work is assigned by management but completed independently or in collaboration with other team members. Responsible for the maintenance and documentation of various departmental and enterprise-wide application systems. Specific Duties & Responsibilities - Analysis & Requirements Gathering - Define moderately complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. - Provide written documentation of findings to share with the client and other IT colleagues. - Gather moderately complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications. - Design & Development - Develop detailed tasks and project plans by analyzing project scope and milestones for moderately complex projects to ensure product is delivered in a timely fashion according to software lifecycle standards. - Write functional/technical specifications by taking the provided moderately complex system requirements and putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. - Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for moderately complex application development tasks. - Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-based system(s) to simplify code maintenance and to improve support. - Testing & Documentation - Create and document moderately complex test scenarios using the appropriate testing tools to validate and verify application functionality. - Test all changes by using the appropriate moderately complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way. - Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. - Implementation & Maintenance - Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. - Monitor changes and resolve moderately complex problems by responding as they occur, reviewing all processing and output of the newly implemented solution, and proactively ensuring the solution works successfully to satisfy customer requirements. - Provide support by triaging and resolving moderately complex issues to ensure prompt, effective service. - Other duties as assigned. Qualifications - Bachelor’s Degree. - Three years of related experience with computer systems and applications. - Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Requirements - Experience with Microsoft .NET and C#. - Experience with SQL. - Source Control: Git / Gitflow. - Thorough knowledge of, and demonstrable experience with: - OS/Infrastructure - Windows, Linux, Docker. - Web app platforms - Vue.JS or similar JavaScript framework. - Cloud integration - AWS or Azure. - Experience with XML/XSL, JSON, HTML/JavaScript/CSS; report development experience with SQL Reporting Service is desirable. - Experience with .NET Framework, .NET Core, ASP.NET, ASP.NET MVC, Web API, VB.NET. - Experience developing T-SQL objects like views, stored procedures, user-defined functions, etc. - Experience with AI coding agents for software development. Benefits - Starting Salary Range: $62,900 - $110,100 Annually (Commensurate w/exp.) - Employee group: Full Time - Schedule: Mon-Fri, 8:30am-5pm - FLSA Status: Exempt - Location: Remote - Department name: IT@JH University Information Systems - Personnel area: University Administration
Sr. Full Stack .NET Software Engineer
Johns Hopkins UniversityDepartment name: IT@JH Networking, Telecom and Data Ctr Personnel area: University Administration
Role Description IT@JH University Information Systems (UIS) is seeking a Sr. Full Stack .NET Software Engineer who will participate in and/or guide the development and support of administrative and educational/academic computing initiatives, including the Student Information System (SIS). The Sr. Software Engineer is responsible for the planning, development, implementation and support of centrally managed systems which support the academic mission of the university. - Responsible for the creation, implementation, maintenance, performance, production support and documentation of various departmental and enterprise-wide application systems. - This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. - Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs. - Using functional specifications and designs, produces all or part of the deliverables. - Maintains databases and application system code. Qualifications - Bachelor's Degree (or foreign equivalent) in computer science, computer information systems, information technology, electronic engineering, or a related field. - Six years of related experience with computer systems and applications. - Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Requirements - Experience with Microsoft .NET and C#. - Experience with SQL. - Source Control: Git / Gitflow. - Thorough knowledge of, and demonstrable experience with: - OS/Infrastructure - Windows, Linux, Docker. - Web app platforms - Vue.JS or similar JavaScript framework. - Cloud integration - AWS or Azure. - Experience XML/XSL, JSON, HTML/JavaScript/CSS; report development experience with SQL Reporting Service is desirable. - Experience with .NET Framework, .NET Core, ASP.NET, ASP.NET MVC, Web API, VB.NET. - Experience developing T-SQL objects like views, stored procedures, user-defined functions, etc. - Experience with AI coding agents for software development. Benefits - Starting Salary Range: $85,500 - $149,800 Annually (Commensurate w/exp.) - Employee group: Full Time - Schedule: Mon-Fri, 8:30am-5pm - FLSA Status: Exempt - Location: Remote - Department name: IT@JH University Information Systems - Personnel area: University Administration
Sr. Research Project Manager
Johns Hopkins UniversityDepartment name: IT@JH Networking, Telecom and Data Ctr Personnel area: University Administration
Role Description The Sr. Research Project Manager works in collaboration with PI(s) to set the direction for multiple research projects within a large program. Plans and directs the conduct of research operations which typically involves multiple projects, external partners, internal collaborators and/or national and international networks. Develops project plans, develops SOPs, and oversees all research activities. Responsible for managing research staff, developing and implementing effective data management and regulatory procedures, providing education to research staff and ensuring research staff are properly trained. - Collaborate with investigator(s) and exercise independent judgement in directing the conduct of the research. - Participate in scientific discussions with collaborators, PI's, and funding organizations and contribute to decisions impacting conduct of research. - Provide support and guidance to research team. - Collaborate with PI on protocol development and evaluation. - Develop, or oversee development of standard operating procedures and data collection forms from protocol. - Train and provide oversight of research data management and regulatory compliance issues. - Ensure the development, testing and evaluation of manuals, questionnaires, and coding structures, for the efficient collection of data. - Oversee data collection and validation. - Oversee quality control of study data. - Develop, or oversee development of, study budget(s) in collaboration with finance team and ensure that all study costs are included in budget. - Responsible for financial management of the program. - Assist PI's in preparing grant applications and progress reports. - Contribute to manuscripts and presentations. - Responsible for the recruitment, education, training and supervision of research staff. - Other duties as assigned. Qualifications - Bachelor’s Degree in a related field. - Six years of related experience. - Additional education may substitute for required experience and additional related experience may substitute for required education permitted by the JHU equivalency formula beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications - Master's Degree in a related field. Requirements - Budget Management - Advanced - Data Management and Analysis - Advanced - Finance Project Management - Advanced - Oral and Written Communications - Advanced - Project Management - Advanced - Regulatory Compliance - Advanced - Resource Data Quality Assurance - Advanced - Research Design - Advanced - Scientific Writing - Advanced - Strategic Thinking - Advanced Benefits - Starting Salary Range: $64,600 - $113,300 Annually (Commensurate w/exp.) - Employee group: Full Time - Schedule: Monday - Friday 8:00am – 4:30pm - FLSA Status: Exempt - Location: Remote Company Description - Department name: Center for Indigenous Health - Personnel area: School of Public Health
Computer Support Assistant
Johns Hopkins UniversityDepartment name: IT@JH Networking, Telecom and Data Ctr Personnel area: University Administration
Role Description IT@JH Technology Acceleration Group (TAG) is seeking a Computer Support Assistant to aide in the development, implementation, and support of its AI solutions. In this role, the Computer Support Assistant will provide excellent customer service to support requests, assist in application testing, review and update technical and customer documentation, and participate in project ceremonies. The Computer Support Assistant will work closely with engineers, project managers, and other team members to integrate AI solutions into the technical fabric of a world-renowned institution. - Utilize basic knowledge of computer systems, applications, and interfaces. - Gather appropriate data and devise and design simple solutions. - Devise simple benchmarking metrics to assess system, application, or database performance. - Provide attention to detail in data gathering, specifications development, documentation, and record keeping. - Utilize a basic degree of analytical skill. - Work under direct supervision in support of team initiatives. - Other duties as assigned. Qualifications - High school diploma or graduation equivalent. Some college. - Some experience. - Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Requirements - Proficient in MS applications. - Exposure to object-oriented programming languages, such as Java or C#. - Experience with generative AI solutions such as ChatGPT or Microsoft Copilot. Benefits - Starting Salary Range: $15.70 - $25.25 HRLY (Commensurate w/exp.) - Employee group: Casual / On Call - Schedule: Varies - FLSA Status: Non-Exempt - Location: Remote
74more opportunities are still waiting for you.Log in now and take your next shot before someone else does.