J-Mack Technologies, LLC

• Respond to end-user requests for technical assistance using established manuals and scripted responses. • Effectively interact with customers to diagnose and address issues in a professional and timely manner. • Identify and escalate unresolved or complex issues to the appropriate engineering support team. • Accurately input data into a variety of business software systems and networks. • Conduct routine data management activities under the supervision of senior staff. • Maintain data integrity and support quality control processes as directed. • Perform routine database administration tasks under the supervision of a Database Administrator. • Log and maintain accurate database administration records and activity logs. • Support senior database staff with day-to-day operational needs as assigned.

• Analyze and prepare data needed for modeling and ad hoc analyses • Develop advanced algorithms that solve problems of large dimensionality in a computationally efficient and statistically effective manner • Implement statistical and data mining techniques (e.g., hypothesis testing, machine learning, and retrieval processes) on large amounts of data to identify trends, patterns, and other relevant information • Collaborate with clients and other stakeholders to effectively integrate and communicate analysis findings • Evaluate emerging datasets and technologies that may supplement existing analytical platforms

About J-Mack Technologies At J-Mack Technologies, we build software solutions that make a real difference. We support one of the nation’s largest government organizations in its mission to care for United States Veterans and their families. Our team develops the tools that help administer critical benefit programs—ensuring those who served are provided services quickly, securely, and with the dignity they deserve. Our work spans cloud platforms, machine learning, and modern web technologies. When you join J-Mack, you’re not just analyzing data—you’re helping Veterans access the benefits they’ve earned. The Opportunity You’re ready to put your analytical skills to work on problems that matter. As a Junior Data Analyst at J-Mack Technologies supporting the VA Veterans Benefits Administration (VBA), you will help transform complex datasets into actionable insights that improve outcomes for Veterans. This role is ideal for an early-career analyst with a strong foundation in statistics, programming, and data-driven problem solving who is eager to grow in a mission-focused environment. What You’ll Do - Analyze and prepare data needed for modeling and ad hoc analyses - Develop advanced algorithms that solve problems of large dimensionality in a computationally efficient and statistically effective manner - Implement statistical and data mining techniques (e.g., hypothesis testing, machine learning, and retrieval processes) on large amounts of data to identify trends, patterns, and other relevant information - Collaborate with clients and other stakeholders to effectively integrate and communicate analysis findings - Evaluate emerging datasets and technologies that may supplement existing analytical platforms

• Lead the design and execution of comprehensive test strategies across workstreams and platforms • Author and own detailed test plans, test cases, and test data strategies aligned to complex user workflows and system architecture • Drive defect identification, documentation, root cause analysis, and resolution tracking through to closure • Serve as a QA thought leader in Agile ceremonies—sprint planning, design reviews, and code reviews • Mentor and guide other QA engineers, fostering a culture of quality across the team • Evaluate and expand test automation frameworks and CI/CD-integrated testing pipelines (automation experience a plus) • Analyze user needs and target environments to ensure solutions align with current architecture and accessibility standards • Champion quality process improvements and introduce modern testing methodologies to drive efficiency and coverage • Engage with stakeholders to communicate quality status, risks, and recommendations clearly

About J-Mack Technologies At J-Mack Technologies, we build software solutions that make a real difference. We support one of the nation's largest government organizations in its mission to care for United States Veterans and their families. Our team develops the tools that help administer critical benefit programs—ensuring those who served are provided services quickly, securely, and with the dignity they deserve. Our work spans cloud platforms, machine learning, and modern web technologies. When you join J-Mack, you're not just building software—you're helping Veterans access the benefits they've earned. The Opportunity You’ve built a career on catching what others miss. Now bring that expertise to work that matters. As a Mid-Level / Journeyman QA Engineer at J-Mack Technologies, you’ll be a quality champion across our teams—shaping testing strategy, elevating standards, and mentoring teammates. This role is ideal for an experienced QA professional who combines deep technical skill with a systems-level view of software quality. Automation experience is highly valued, though not a hard requirement. What You’ll Do - Lead the design and execution of comprehensive test strategies across workstreams and platforms - Author and own detailed test plans, test cases, and test data strategies aligned to complex user workflows and system architecture - Drive defect identification, documentation, root cause analysis, and resolution tracking through to closure - Serve as a QA thought leader in Agile ceremonies—sprint planning, design reviews, and code reviews - Mentor and guide other QA engineers, fostering a culture of quality across the team - Evaluate and expand test automation frameworks and CI/CD-integrated testing pipelines (automation experience a plus) - Analyze user needs and target environments to ensure solutions align with current architecture and accessibility standards - Champion quality process improvements and introduce modern testing methodologies to drive efficiency and coverage - Engage with stakeholders to communicate quality status, risks, and recommendations clearly

• Lead the design and execution of comprehensive test strategies across workstreams and platforms • Author and own detailed test plans, test cases, and test data strategies aligned to complex user workflows and system architecture • Drive defect identification, documentation, root cause analysis, and resolution tracking through to closure • Serve as a QA thought leader in Agile ceremonies—sprint planning, design reviews, and code reviews • Mentor and guide other QA engineers, fostering a culture of quality across the team • Evaluate and expand test automation frameworks and CI/CD-integrated testing pipelines (automation experience a plus) • Analyze user needs and target environments to ensure solutions align with current architecture and accessibility standards • Champion quality process improvements and introduce modern testing methodologies to drive efficiency and coverage • Engage with stakeholders to communicate quality status, risks, and recommendations clearly

About J-Mack Technologies At J-Mack Technologies, we build software solutions that make a real difference. We support one of the nation's largest government organizations in its mission to care for United States Veterans and their families. Our team develops the tools that help administer critical benefit programs—ensuring those who served are provided services quickly, securely, and with the dignity they deserve. Our work spans cloud platforms, machine learning, and modern web technologies. When you join J-Mack, you're not just building software—you're helping Veterans access the benefits they've earned. The Opportunity You’ve built a career on catching what others miss. Now bring that expertise to work that matters. As a Mid-Level / Senior-Level QA Engineer at J-Mack Technologies, you’ll be a quality champion across our teams—shaping testing strategy, elevating standards, and mentoring teammates. This role is ideal for an experienced QA professional who combines deep technical skill with a systems-level view of software quality. Automation experience is highly valued, though not a hard requirement. What You’ll Do - Lead the design and execution of comprehensive test strategies across workstreams and platforms - Author and own detailed test plans, test cases, and test data strategies aligned to complex user workflows and system architecture - Drive defect identification, documentation, root cause analysis, and resolution tracking through to closure - Serve as a QA thought leader in Agile ceremonies—sprint planning, design reviews, and code reviews - Mentor and guide other QA engineers, fostering a culture of quality across the team - Evaluate and expand test automation frameworks and CI/CD-integrated testing pipelines (automation experience a plus) - Analyze user needs and target environments to ensure solutions align with current architecture and accessibility standards - Champion quality process improvements and introduce modern testing methodologies to drive efficiency and coverage - Engage with stakeholders to communicate quality status, risks, and recommendations clearly