itD

• Serve as the Event Operations & Program Management lead, owning processes from planning through post-event reporting for WebexOne. • Lead designated workstreams for WebexOne, including logistics, staffing, security, vendor management, space planning, and furniture and décor • Develop and manage comprehensive project plans, timelines, milestones, and deliverables to ensure successful event execution. • Lead cross-functional workstreams and facilitate collaboration among marketing, product, sales, executive communications, technical teams, agencies, and external vendors. • Coordinate and facilitate weekly planning meetings and status updates with stakeholders and vendor partners. • Oversee event logistics, venue operations, staffing, housing support, and attendee experience initiatives. • Plan and execute ancillary events, executive meetings, receptions, and customer engagement opportunities. • Manage event staffing plans and preparation and scheduling of brand ambassadors and event support staff. • Lead security planning and coordination for large-scale, multi-day events. • Manage relationships with event agencies and third-party vendors, including contracts and deliverables. • Create executive presentations, planning materials, post-event reports, and recommendations for future improvements. • Partner with Event Directors and Event Leads to drive cross-functional alignment and ensure successful event delivery. • Support planning and execution of additional events with expo booth and speaking sponsorships, as assigned • Step in to support additional responsibilities and address operational gaps in an ever-changing event environment.

• Support internal change management initiatives related to the HR services and functions • Develop engaging, clear, and effective materials • Emphasize the value proposition for the learner with a marketing feel • Attend regular internal practice community meetings • Collaborate with the itD practice team on industry thought leadership • Complete client case studies and learning material • Build out material to contribute to the Digital Transformation practice • Attend internal itD networking events • Work with leadership on career fast-track opportunities

• Lead the design, development and operation of large-scale, secure observability systems • Collaborate with internal teams on industry thought leadership • Attend regular internal practice community meetings • Complete client case studies and learning material (blogs, media material) • Build out material to contribute to the Digital Transformation practice • Attend internal itD networking events (in person and virtual)

• Administer and optimize payroll platforms, including configuration, workflows, security permissions, audits, reporting, and integrations. • Process and oversee multi-state U.S. payroll, including off-cycle payrolls, bonuses, commissions, garnishments, tax reporting, and year-end activities. • Troubleshoot payroll system issues and coordinate with vendors to resolve technical and operational challenges. • Identify and implement automation opportunities to improve payroll accuracy, efficiency, compliance, and employee experience. • Develop, maintain, and document payroll standard operating procedures, internal controls, and process documentation. • Partner closely with HR, Finance, Benefits, and Legal teams to support compensation changes, leave programs, compliance requirements, and reporting needs. • Lead payroll-related projects, system enhancements, testing efforts, and vendor management activities. • Support internal and external audits by preparing payroll documentation, reports, and compliance records. • Assist with global payroll initiatives and collaborate with international stakeholders to support payroll operations across multiple countries. • Mentor and provide guidance to junior payroll team members as needed.

• Support the planning and execution of large-scale corporate conferences and experiential events. • Collaborate with internal stakeholders, agency partners, production vendors, and content leads. • Attend regular internal practice community meetings. • Complete client case studies and learning material (blogs, media material). • Build out material to contribute to the Digital Transformation practice. • Attend internal itD networking events (in person and virtual). • Work with leadership on career fast-track opportunities. • Lead the project management of creative and design partners responsible for event branding. • Develop and maintain comprehensive signage placement plans for conference venues. • Monitor project plans and proactively identify risks, dependencies, and resource needs. • Facilitate regular stakeholder meetings and status updates to maintain alignment across teams.

• Lead the final planning and execution of large-scale, enterprise-level events. • Ensure seamless delivery and high-impact experiences for global audiences. • Collaborate with your itD practice team on industry thought leadership. • Build out material to contribute to the Digital Transformation practice. • Attend internal itD networking events (in person and virtual). • Support building a global framework and oversee coordination of all aspects of the AMER events. • Manage event budgets, negotiate contracts, and ensure cost-efficiency.

• Lead cross-functional initiatives related to user behavior data and analytics including purchases, subscriptions, and sales trends. • Support efforts to replace the legacy Data and Analytics application with a newly built internal analytics tool. • Partner with internal and external stakeholder teams that are end-users of the commerce data. • Drive coordination across stakeholder teams to align on dashboarding, reporting infrastructure, UI elements, and API design. • Manage project timelines, stakeholder inputs, and technical program plans to ensure successful execution.

• Lead final planning and execution of large-scale, enterprise-level events • Ensure seamless delivery and high-impact experiences • Collaborate with stakeholders on event coordination and onsite execution • Manage planning timeline, budget execution, and reporting • Facilitate communications and collaboration among workstream contributors • Manage the overall project, ensuring all deadlines are adhered to • Orchestrate the speaker management processes and tools • Track all aspects related to speaker management and provide regular updates

• Support end-to-end execution of advertising partner investment and incentive programs, ensuring alignment with GTM timelines and deliverables • Coordinate with cross-functional teams (Engineering, Legal, Marketing, Sales, Partnerships) to support program execution and readiness • Track project deliverables, identify risks, and escalate issues as needed to ensure timely resolution and successful outcomes • Manage inbound requests and escalations from internal and external stakeholders, ensuring clear communication and timely follow-up • Collaborate with technical teams to support system enhancements, including participation in User Acceptance Testing (UAT) and validation of new features • Develop and maintain program documentation, reporting, and collateral to support internal alignment and external partner communications • Analyze operational data to identify trends, surface insights, and contribute recommendations to improve program performance and efficiency • Support process improvement initiatives by identifying inefficiencies and contributing to automation and system enhancement efforts • Attend regular internal practice community meetings • Collaborate with your itD practice team on industry thought leadership • Complete client case studies and learning material (blogs, media material) • Build out material to contribute to the Digital Transformation practice • Attend internal itD networking events (in person and virtual) • Work with leadership on career development opportunities

• Lead the final planning and execution of large-scale, enterprise-level events • Ensure seamless delivery and high-impact experiences for global audiences • Collaborate with the itD practice team on industry thought leadership • Attend regular internal practice community meetings • Build out material to contribute to the Digital Transformation practice