Intuition Robotics

Role Description We are seeking to hire a Contracts Manager to oversee the full lifecycle of healthcare-related contracts, ensuring alignment with regulatory requirements, organizational strategy, and financial objectives. - Participates in contract negotiations with payors, MCOs, Medicare Advantage, and government programs in partnership with sales. - Coordinate internally with legal, finance, compliance, and business development teams to ensure contracts align with organizational strategy. - Maintain a repository of executed contracts and track key terms, renewal dates, and deliverables. - Monitor ongoing compliance with contract terms and assist in resolving disputes or audits. - Partner with product and commercial teams to support market access strategies. Qualifications - 5–8+ years of progressive experience managing healthcare-related contracts. - Proven track record negotiating, drafting, and managing payor, MCO, and Medicare Advantage agreements. - In-depth knowledge of Medicare and Medicaid programs, reimbursement methodologies, and regulatory frameworks. - Familiarity with value-based care, capitation models, and fee-for-service contracts. - Direct experience in healthcare contracting, ideally with health plans, provider networks, or healthcare technology companies. - Knowledge of CMS guidelines, HIPAA compliance, and state Medicaid regulations. - Understanding of Medicare Advantage, MCO’s, including Stars, CAHPS, and risk adjustment programs. - Ability to lead cross-functional contract implementation projects from initiation through execution. - Experience developing timelines, managing stakeholders, and reporting status to leadership. - Proficiency in project management tools (e.g., Jira, Asana, MS Project, or similar). - Strong understanding of contract lifecycle management. - Proficient in Excel and legal/financial modeling related to reimbursement or contract terms. - Ability to analyze and interpret legal and financial risk in contract terms. - Bachelor's degree required; JD, MBA, or Master’s in Health Administration (MHA) preferred. - Certification in Contract Management (e.g., CCCM, CPCM, or PMI-PMP) is a plus. - Excellent communication and negotiation skills. - Strong attention to detail and risk mitigation mindset. - Ability to work autonomously and collaboratively in a fast-paced, innovative environment. - Experience working in start-up or high-growth environments is highly valued. - Understanding of elder care markets, digital health, or assistive robotics is a plus. - Familiarity with AI-enabled healthcare solutions or remote care delivery models is a plus. - Experience working with Medicare Advantage, Medicaid, or Dual Eligible Special Needs Plans (D-SNPs) is a plus. Requirements - This position is fully remote and may be performed from any location within the United States.

Role Description You will be responsible for developing your channel growth strategy, developing our pipeline, and executing it against that plan. You will own delivery of new business sales targets with Medicare Advantage and Medicaid health plans, hospital systems as well as other risk-bearing entities. Initially you will be an individual contributor, though the ideal candidate can and has scaled and run teams before. You thrive on waking up each day with a passion for solving complex problems and creatively identifying new business opportunities. You have a well-demonstrated career in digital health/healthcare sales leadership, demonstrating the ability to wear many hats and roll up your sleeves to drive growth and navigate the complexities of the healthcare market. You will be reporting directly to the company's Head of Sales. Key Responsibilities - Strategic Leadership: Develop and implement a comprehensive growth strategy that aligns with the company's 2025 - 26 objectives in your respective channels. Lead all new sales opportunities with support from the leadership team where appropriate. - Market Analysis: Leverage market research and analysis to identify trends, opportunities, and challenges. Ensure we continue to capture market feedback and competitive intel and position our value proposition and messaging in the most effective way. - Sales Execution: Drive the sales process from plan to close, ensuring the achievement of sales targets on a quarterly and annual basis. - Revenue Growth: Accountable for achieving sales targets and driving revenue growth. Track all pipeline velocity and metrics via our CRM with accurate and timely reporting to leadership. Adjust strategies as necessary and leverage leadership support to ensure financial goals are met. - Relationship Management: Establish and maintain strong relationships with key clients, stakeholders, and external partners to ensure alignment and foster long-term business opportunities. - Team Leadership and Development: As a key leader in the company, lead by example with setting a culture of high performance, continuous improvement, and alignment with our mission and values. - Collaboration: Work closely with client management, marketing, product development, and customer success to ensure a cohesive approach to market expansion and customer satisfaction. - Reporting and Analysis: Leveraging our CRM, provide regular reports on sales activities, performance against targets, market conditions, and competitive analysis to senior management. Qualifications - Bachelor's degree or an MBA or relevant graduate degree is preferred. - Minimum of 10 years of sales experience, with at least 5 years in a senior sales leadership role, preferably in the digital health, healthcare technology, or related industry. - Demonstrated ability to develop and execute successful sales strategies in the digital health sector. - Masterful use of various CRM software and sales management tools. - Highly analytical and strategic. - Masterful use of both PowerPoint and Excel - comfort level with Google Suite of products as well. - Strong leadership skills with the ability to motivate and lead a high-performing sales team. - Excellent communication, negotiation, and presentation skills. - Deep understanding of the digital health industry, including regulatory and compliance requirements. - Ability to work in a fast-paced, dynamic environment and adapt to changing market conditions. - This role is remote, with a preference for candidates residing on the East Coast. In a nutshell We're seeking a skilled and passionate growth leader to craft a channel growth strategy and build our pipeline. Your responsibility will be to achieve new business sales targets with Medicare and Medicaid health plans, along with other risk-bearing entities.

Intuition Robotics is on a mission to empower older adults to live happier, healthier, and more independent lives at home. Our award-winning product, ElliQ, is a proactive AI companion that helps keep older adults healthy, engaged, and happy at home while alleviating the effects of loneliness and social isolation. Harnessing the unique bond formed between ElliQ and her members, she is able to help them reach their health and wellness goals and get the help they need in time. ElliQ is being offered today to older adults via government agencies for the aging across the US and healthcare partners. We are rapidly expanding our customer base in the US through partnerships with health plans, state governments, and local area agencies on aging (AAA). Our team operates in a fast-paced and agile environment. We all place a heavy emphasis on creative problem-solving and personal accountability to ensure we’re delivering excellence for our customers and the older adults we serve. Do you want a job working for a high-growth company that is both challenging & involves working closely with people? Do you want to work with robots that help people live more fulfilling lives? This might be the job for you. The Program Coordinator will be responsible for the ongoing operation and growth success of account(s) in WA State, partnering closely with the Program Manager and reporting to the Head of Customer Operations. As part of the Program Coordinator role, you will be responsible for organizing and coordinating ElliQ programs with our partners and customers. The Program Coordinator will oversee account management and deployment of the program for local partners, providing training, guidance, support, demo sessions, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success. The individual in this role will work closely with case managers and team members from all local partners. But most importantly, will be helping adults learn more about how ElliQ can be an amazing companion for them. The Program Coordinator will work closely with market engagement leadership to identify partnership opportunities that align with our market-specific ElliQ activation goals. Success will be measured by network penetration, community engagement and retention, and performance. Responsibilities: Work closely with partners (care teams and case managers from Area Agencies on Aging, State Government and Health Plans) to promote project objectives and account growth remotely and on-site. Responsible for collaborating with partners to recruit and enroll eligible ElliQ users Oversee implementation and ongoing management of our partners by following best practices. Work closely with Intuition Robotics team to help build awareness and exposure of partners’ ElliQ program Regularly review customer reports to assess the health of the account Identify additional opportunities to add value through ElliQ for our customers and users Serve as the voice of the customer, providing product feedback and customer needs Ongoing communication with internal teams to ensure project success, discussing challenges, incentives, and changes within the market This job requires travel throughout the WA state and the US. Minimum of 2 years experience in account management or customer success Bachelor’s degree Great organizational skills Great people and communication skills. Live & breathe talking to customers and helping them! A passion for helping people Experience as a care manager or care coordinator  - an advantage Self-starter with an exceptional ability to identify knowledge gaps and work to learn what you don’t already know Excellent customer service, coaching, and training skills. Proven problem-solving abilities. Ability to deliver results while working in a highly independent and fast-paced environment - previous experience at start-up is an advantage Technical orientation Must have reliable transportation to visit partner communities from time to time